Avis sur The Saint Hotel, New Orleans, French Quarter
The Saint Hotel, New Orleans, French Quarter
931 Canal Street, New Orleans, LA
Avis
8,8
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,0/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
2 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juillet 2022
Réponse de Customer Service le 3 août 2022
Thank you for sharing your glowing review with us, Nathalie!
It's wonderful to see how much you appreciated your time at The Saint Hotel, New Orleans, French Quarter, Autograph Collection! We want everyone to feel right at home at our property, so we appreciate your praise!
We look forward to sharing another amazing experience with you soon!
10/10 Excellent
Voyageur vérifié
Voyage d’affaires, Voyage en couple
30 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
8/10 Bien
LATOYA
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LATOYA
Séjour de 3 nuits en avril 2024
6/10 Satisfaisant
AJ
Voyage en groupe
2 mai 2024
AJ
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 3 mai 2024
AJ, by your rating, it seems there were aspects of your visit that didn't meet your expectations. While our location helped you enjoy the jazz fest, we understand you had mixed experiences with us. We're pleased that you found check-in smooth, appreciated our decor, and found everything clean.It worries us, however, to know your room lacked essential items initially and there were moments of inconvenience in the breakfast area. We strive to provide complete guest satisfaction and your feedback only aids us in improving future experiences.For any shortcomings, be assured adjustments will be made. We hope to welcome you back for a seamless experience enhancing our valued features.
8/10 Bien
jarine
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jarine
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Jarine, we appreciate you for taking the time to share your experience at The Saint Hotel. We regret to know about your concern regarding our housekeeping service and the iron's condition in your room. Rest assured, our housekeeping and maintenance team members have been notified to prevent such incidents from happening again. We hope this won't deter you from considering a return stay in the future. Enjoy your day!
10/10 Excellent
Annie
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Annie
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Annie, we truly appreciate your kind words about The Saint Hotel, New Orleans, French Quarter, Autograph Collection. It's splendid to hear that you enjoyed our roomy accommodations and perceived value. Our team eagerly awaits your next stay with us.
8/10 Bien
Mya
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mya
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 3 mai 2024
Mya, thank you for choosing The Saint Hotel for your stay in New Orleans. We're glad to see that you had an enjoyable experience. We appreciate your feedback and we're looking forward to welcoming you back on your next visit.
4/10 Médiocre
Eileen
28 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Eileen
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Eileen, we're genuinely upset to hear about your experience. It's crucial for us to meet our guests' expectations and we're sorry if your accommodations did not match your anticipation. We note your comments about the bathroom and cleanliness: rest assured that they’re constructively taken into account. Also, suggestions for refurbishment are greatly appreciated as we continually set out to improve our guests' experiences. We hope for the opportunity to serve you again to provide a superior experience.
10/10 Excellent
Monae
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Monae
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Thanks for the amazing rating, Monae!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at The Saint Hotel, New Orleans, French Quarter, Autograph Collection!
10/10 Excellent
Brian
27 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 28 avr. 2024
Brian, it's terrific to hear that your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection was enjoyable and that this distinguished establishment is now your new favored place. We are looking forward to welcoming you back for more memorable experiences.
10/10 Excellent
Brad
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brad
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 24 avr. 2024
Brad, it's wonderful to hear that The Saint Hotel, New Orleans, French Quarter, Autograph Collection's prime location added to the enjoyment of your trip. We're glad that you found peace in our rooms despite the proximity to vibrant Bourbon St. It's also delightful to know that other iconic locales were easily accessible during your stay. We hope to welcome you back soon on your next adventure to New Orleans.
8/10 Bien
dragi
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
dragi
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 24 avr. 2024
Dragi, thank you for sharing your feedback. We understand that safety is an important factor when staying in a new city. It's of utmost priority for The Saint Hotel, New Orleans, French Quarter, Autograph Collection to ensure our guests feel secure during their stay with us. We'd be delighted to have you back to better your experience with us.
10/10 Excellent
Gabriel Rodriguez
Voyage en famille
22 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Gabriel Rodriguez
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 24 avr. 2024
Gabriel Rodriguez, thank you for sharing your exceptional rating with us. At The Saint Hotel, New Orleans, French Quarter, Autograph Collection, we're thrilled to know that you enjoyed your stay, even if most of it was spent exploring the surrounding area. We regret hearing about the minor issues regarding housekeeping and our valet service. Your understanding in this matter is highly appreciated, and rest assured that we continually strive to improve. We're eager to provide you with a flawless experience upon your next visit.
10/10 Excellent
Terrence, St. Augustine
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrence
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 22 avr. 2024
Terrence, we are thrilled to hear your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection lived up to your expectations. We sincerely appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.
10/10 Excellent
Mary
21 avr. 2024
Les points forts : Propreté et personnel et service
Mary
Séjour de 7 nuits en avril 2024
Réponse de Customer Service le 22 avr. 2024
Mary, it's great to read your impressions of The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We're delighted that you appreciated the cleanliness and contemporary style of our hotel and found your room to be cozy and enjoyable. Also, it’s fantastic to hear that our team members provided friendly and helpful service. Your willingness to stay again is the highest compliment we can receive. We can't wait to welcome you back for another pleasant and comfortable stay in the future.
6/10 Satisfaisant
Torie
20 avr. 2024
Les points forts : Propreté
Torie
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 22 avr. 2024
Thank you for taking the time to share your feedback, Torie.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.
10/10 Excellent
Felyshia
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Felyshia
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Felyshia, it's splendid to hear you appreciated the pristine state of The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We continually strive to provide a beautiful environment for our valued guests to enjoy. We're looking forward to welcoming you back soon.
10/10 Excellent
Lora
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lora
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Lora, thank you for expressing your positive sentiment through your score. It's wonderful to know you enjoyed your time at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We hope to have the privilege of welcoming you back in the future.
8/10 Bien
Dean A
8 avr. 2024
Dean A
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Thank you for this lovely rating, Dean!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We'd like to share an even better experience with you soon.
10/10 Excellent
DOUGLAS
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DOUGLAS
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 9 avr. 2024
Douglas, it's wonderful to read you had such an enjoyable experience at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. It's great our team members' friendly manner and the hotel's prime location enhanced your stay, along with the cleanliness of the room. Your feedback on the pillow size has also been noted. We appreciate your kind words and look forward to welcoming you again for a yet another exceptional stay.
8/10 Bien
Danielle
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Danielle, your kind words on the comfort of our bedding and quality of service at The Saint Hotel, New Orleans, French Quarter, Autograph Collection are incredibly appreciated. We aim for complete guest satisfaction, and it sounds like we were able to achieve that for you! We can't wait to welcome you back for another stay at your convenience.
10/10 Excellent
Laura
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Laura, thank you for sharing your delightful experience at The Saint Hotel, New Orleans, French Quarter, Autograph Collection! We're thrilled to hear that we were conveniently located for all your needs. We're eagerly awaiting your return visit for another fantastic stay!
10/10 Excellent
Angela
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 4 avr. 2024
Angela, it's wonderful to hear your kind words about The Saint Hotel, New Orleans, French Quarter, Autograph Collection! Our team members truly appreciate your recognition of their friendly and helpful demeanor. We look forward to welcoming you again on your next visit to New Orleans.
10/10 Excellent
Bethany
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bethany
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 4 avr. 2024
Bethany, thank you for sharing your experience at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. It brings us joy to hear that you enjoyed our comfortable rooms and efficient team members. We appreciate your kind words and trust in choosing us for future visits. We're looking forward to welcoming you back again soon.
10/10 Excellent
Craig
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 4 avr. 2024
Thank you for the wonderful rating, Craig!It's fantastic you enjoyed your time at The Saint Hotel, New Orleans, French Quarter, Autograph Collection so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
10/10 Excellent
Andrea
Voyage en famille avec de jeunes enfants
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrea
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 4 avr. 2024
Andrea, we're thrilled to hear that your time at The Saint Hotel, New Orleans, French Quarter, Autograph Collection exceeded your expectations. It's wonderful to know you appreciated our elegant lobby and we hope it did add a celestial touch to your stay. We appreciate your kind words and look forward to welcoming you back for another unforgettable experience!
10/10 Excellent
Kimberly
Voyage en famille
30 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 31 mars 2024
Kimberly, we appreciate this excellent review! Our top priority at The Saint Hotel, New Orleans, French Quarter, Autograph Collection is always the comfort and satisfaction of our guests. We're delighted to hear that you found our hotel to be clean and cozy. Thank you for choosing to stay with us and your glowing comments. We're looking forward to welcoming you back soon.
10/10 Excellent
Simone
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simone
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 29 mars 2024
Simone, it's delightful to hear that the prime location of The Saint Hotel, New Orleans, in the heart of the French Quarter met your expectations. We're glad that our hotel's proximity to the key attractions and transportation options enhanced your stay. Furthermore, the responsiveness and friendliness of our team members are one of our key strengths, and reading your feedback about them brings immense pleasure. We eagerly anticipate your next visit!
10/10 Excellent
Brandon
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandon
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 28 mars 2024
Brandon, it's fantastic to hear that you enjoyed your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection! We're thrilled that we could offer an experience worthy of your journey from Memphis. Looking forward to your next visit!
8/10 Bien
Dawn
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dawn
Séjour de 7 nuits en mars 2024
Réponse de Customer Service le 26 mars 2024
Dawn, it's wonderful to hear you enjoyed your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We truly value your feedback and look forward to welcoming you back in the future.
4/10 Médiocre
Rachel
Voyage en groupe
23 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Rachel
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Rachel, we regret to read about your less than satisfactory experience and wish your stay had met your expectations. We're genuinely sorry that your room left a lot to be desired and for any discomfort caused by unfamiliar aromas and cleanliness oversights. Quality and cleanliness are top priorities, and we'll be sure to investigate thoroughly to ensure optimal comfort for our guests. Our team members aim to deliver exceptional service, and it's disheartening to hear this wasn't your experience. We appreciate this feedback and will use it to improve. We truly hope you give us another chance to provide a more delightful stay in the future.
10/10 Excellent
Samantha
22 mars 2024
Samantha
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 23 mars 2024
Thanks for the outstanding rating, Samantha!We're delighted your time at The Saint Hotel, New Orleans, French Quarter, Autograph Collection was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
6/10 Satisfaisant
Rudra
Voyage en famille
19 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rudra
Réponse de Customer Service le 21 mars 2024
Rudra, it's heartening to hear that our team members were helpful and the hotel's location suited your needs. However, we regret to hear about the concerns around cleanliness. Our commitment to delivering a clean, comfortable stay will certainly be strengthened. We're grateful for your insight, and we look forward to an opportunity to serve you better in the future.
8/10 Bien
Crystal
Voyage en couple
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crystal
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 21 mars 2024
Crystal, it's delightful to hear that your weekend birthday celebration at The Saint Hotel was memorable, embodying the great vibe of New Orleans. We pride ourselves on our excellent service and comfortable accommodations right in the heart of the city. We do understand the importance of a good view and will strive to accommodate such preferences in the future. Regarding the incidental hold, it is standard procedure across many hotels to ensure any potential extras. We're glad it did not put a damper on your experience and appreciate your recommendation. We look forward to hosting you again for another remarkable stay.
6/10 Satisfaisant
Samuel Ivory
19 mars 2024
Samuel Ivory
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 9 avr. 2024
Samuel Ivory, while we appreciate your feedback, it's difficult to address any specific issues without more detail. Thank you for choosing to stay at our hotel and we hope to have the opportunity to serve you better in the future. If you have any detailed comments or suggestions, feel free to share them so that we can make endeavours to elevate your experience.
10/10 Excellent
Zach
15 mars 2024
Zach
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 6 avr. 2024
Zach, it's great to see that your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection was enjoyable. We sincerely appreciate your perfect score. We're thrilled to have your recommendation and look forward to welcoming you again during your next visit to New Orleans.
10/10 Excellent
Felice
14 mars 2024
Les points forts : Propreté
Felice
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 17 mars 2024
Thank you for the fantastic rating, Felice!It's outstanding you had such a wonderful experience at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We care about the satisfaction of our guests. We can't wait to see you again soon!
10/10 Excellent
Juddson
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juddson
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 15 mars 2024
Juddson, it brings us joy to read that you enjoyed your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We're thrilled that our prime location was convenient for you, and you found our team members to be amazing. Thank you for choosing to stay with us. We look forward to your return!
10/10 Excellent
William
Voyage en groupe
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 13 mars 2024
William, it's marvelous to know that The Saint Hotel, New Orleans, French Quarter, Autograph Collection's strategic location contributed positively to your stay, especially giving you easy access to the French Quarter. We're happy this made your brief visit more enjoyable. We hope to have the pleasure of your company for a longer stay next time!
8/10 Bien
Richard, Columbus
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 6 mars 2024
Richard, we appreciate your feedback on your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. We're glad to hear that you enjoyed the location and the ambiance of our hotel. We understand your point regarding the bar's operating hours and will certainly pass it along to the team members for future consideration. We look forward to your next visit.
6/10 Satisfaisant
Rich
4 mars 2024
Les points forts : Personnel et service
Rich
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 5 mars 2024
Rich, it's great to learn you appreciated our prime location near Bourbon Street and local attractions like the WWII Museum. However, we understand your observations regarding the need for updates. Rest assured, we're committed to continually enhancing our guest experience, and your constructive feedback will be considered for future enhancements. We'd be delighted to host you again for a potentially improved experience.
10/10 Excellent
Vernon
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vernon
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 5 mars 2024
Vernon, it's fantastic to hear you enjoyed your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. Your positive comments regarding our convenient location are much appreciated. We are thrilled that you love our place and we can't wait to welcome you back on your next visit to our unique city!
10/10 Excellent
Reagan
29 févr. 2024
Reagan
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 22 mars 2024
Reagan, we're thrilled to know that your stay at The Saint Hotel, New Orleans, French Quarter, Autograph Collection was a pleasant one. Your positive feedback is greatly appreciated and we hope to welcome you back in the future. Safe travels until then!
10/10 Excellent
Timothy
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 29 févr. 2024
Timothy, it's wonderful to read that you appreciated The Saint Hotel's excellent location and the comfort of our beds. We're pleased to have met your expectations and look forward to welcoming you back on your next visit to New Orleans.
8/10 Bien
Latayal
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Latayal
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 26 févr. 2024
Latayal, we're thrilled to hear that you valued the unique aesthetics and décor at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. Our team members' service is a point of pride for us and it's wonderful to know their efforts added to your experience. We look forward to welcoming you back in the future.
6/10 Satisfaisant
Iago
Voyage en couple
25 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Iago
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 26 févr. 2024
Thank you for sharing your feedback.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.
8/10 Bien
kimeca
Voyage en groupe
21 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
kimeca
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 21 févr. 2024
Kimeca, thank you for taking the time to share your experience at The Saint Hotel, New Orleans, French Quarter, Autograph Collection. It's pleasing to hear that other aspects of your stay met your expectations. Regarding your feedback about our team members, we're continually working on improving communication to make all guests' interactions smoother. If there's anything more you'd like to share, we welcome your feedback. We hope to serve you again in the future.
4/10 Médiocre
Carrie
20 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Carrie
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 févr. 2024
We appreciate the feedback, Carrie.We're disappointed your time with us was less than ideal. We certainly did not anticipate the underground transformer from Entergy impacting the Hotel and your stay. We do hope you give us another opportunity to share a more positive experience with you soon.
10/10 Excellent
Leslie, Biloxii
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leslie
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 févr. 2024
Leslie, hearing about your wonderful experience with our team members at The Saint Hotel, New Orleans, French Quarter, Autograph Collection brings us absolute delight. We're thrilled that our colleagues made your stay memorable and we look forward to welcoming you back the next time you're in town.
10/10 Excellent
Cynthia
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 20 févr. 2024
Cynthia, we're thrilled to hear you appreciated the optimal location of The Saint Hotel, New Orleans, French Quarter, Autograph Collection, offering tranquil comfort while still providing easy access to the vibrancy of the city. Ensuring guest satisfaction is our utmost priority, we're glad our team members were able to meet your request for a peaceful room. It's fantastic that you appreciated the modern furnishing, well-equipped bathroom, and the assorted breakfast options. Thank you for your generous words, and we're looking forward to welcoming you back on your next trip to New Orleans.