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Avis sur Americas Best Value Sandman Inn

2 out of 5
Americas Best Value Sandman Inn
2410 E R Ave, La Grande, OR

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 260 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 413 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 181 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 93 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 1000." "

7,8/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Rickard

Les points forts : Propreté, personnel et service, équipements
Nice and clean. Quiet. Decent breakfast.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 13 mai 2024
We value your business with us Rickard. Thank you!

10/10 Excellent

Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lady at the front counter was very nice and helpful
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 7 mai 2024
Thank you, Antonio. We appreicate the review

10/10 Excellent

James

Voyage en famille, Voyage avec des animaux de compagnie
Great stay ! Will definitely use this hotel again if in the area.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 7 mai 2024
Thanks, James! We look forward to seeing you again.

4/10 Médiocre

Bart

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room smelled heavily of cigarette smoke and thick cover-up chemicals. The place is very worn. A chair was torn with stuffing coming out, the hem on the drapes was un-sewn. There were wall patches that were not finished and not painted. Emergency exit plans were not posted in the room, neither were any hospitality information available. Cleaning staff entered the room hours before checkout time while the room was still occupied.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 7 mai 2024
Hi Bart, I'm sorry to hear about your experience with us. I am not aware of any rooms on the property that have unfinished walls. If you wouln't mind calling the property and talking with a staff member about this. Emergency plans are posted on the back of the door. Thank you.

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and safe
Séjour de 4 nuits en mai 2024
Réponse de Melissa le 6 mai 2024
Hi William, we look forward to having you again if in the area. Thank you.

8/10 Bien

Delia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 6 mai 2024
Thank you, Delia come see us again!

4/10 Médiocre

Kristin

Les points faibles : Propreté, personnel et service, équipements
No elevators had to carry luggage up a flight of stairs, Deadbolt on door would not work. I felt like I was bothering the desk clerk when I checked in around 10pm
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 6 mai 2024
Thank you, Kristin for bringing this to my attention. We value your feedback

10/10 Excellent

Abbey, Elgin

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 6 mai 2024
We appreciate your business with us. Thank you, Abbey.

10/10 Excellent

Nathaneal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and well kept motel! Great location, right next to a handful of fast food restaurants. The hot water ran immediately and we didn’t have to wait. The walls aren’t soundproof and it is dog-friendly, so you will hear some barking. Still highly recommend, we will come back if we’re ever in the area.
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 1 mai 2024
Hi Nathaneal, Thank you for the wonderful review. We hope to see you again.

6/10 Satisfaisant

Margaret

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff was helpful and accommodating, but being in the second floor with no elevator wasn't very convenient for two senior citizens. The hallway was dirty, the curtains were coming off, the bathroom floor was dirty and the bed looked like someone had sat on it before we arrived.
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 1 mai 2024
Dear Margaret, I do apologize for the inconveience of not having an elevator and the condition of your room. We value your business and I well take this up with the staff.

8/10 Bien

Don

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 23 avr. 2024
We value your review. Thank you.

6/10 Satisfaisant

Rhonda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property was clean though a little run down. Could use a good facelift.
Séjour de 2 nuits en avril 2024
Réponse de Melissa le 15 avr. 2024
Thank you, Rhonda we appreciate your business.

10/10 Excellent

Arlene

Voyage en couple
Les points forts : Équipements
The people are very nice
Séjour de 2 nuits en avril 2024
Réponse de Melissa le 15 avr. 2024
Thank you, Arlene. We enjoyed having you.

8/10 Bien

samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would have given 5 stars but wi-fi not as good as they claim
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 15 avr. 2024
Hi Samantha, We would like to apologize for the password not working at first we just had to update it. Thank you for the review.

6/10 Satisfaisant

Pamm

Voyage en groupe
This was rated high but I don’t know why. Very run down with few upgrades. Waited for someone to come to the desk to be checked in. Ice machine was like crushed ice. Beds had dips in the middle of sleeping area but was OK for sleeping. The bed was made but sheets not pulled smooth. Looked it had been slept in but I don’t think it was. Bedskirt half pulled down half under mattress. Bath tub had a ring in it.
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 8 avr. 2024
Thank you, Pam for bringing this to my attention. We greatly value your business with us. We want nothing more then for you to have a great experience. I will bring this to the housekeeping staff. We hope to see you in the future.

10/10 Excellent

David

Séjour de 1 nuit en mars 2024
Réponse de Melissa le 23 avr. 2024
Thank you, David!

8/10 Bien

Erica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Generally a good stay. A bit loud in the rooms - could hear hallway activity easily. But otherwise a nice stay.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Thank you, Erica. We enjoyed having you.

8/10 Bien

Brandy, Keizer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The hotel is clean and there are a variety of fast food spots with very close walking distance. Pool is 24hrs which is cool. My bed was comfy. Breakfast was easy and good. It could use a couple things. 1) an elevator. I know it's only 2 floors and they give you option. But if there was no option had trouble with stairs or had a lot of gear that would be a problem. And at the door they had duck tape to hold the carpet that was coming up. Otherwise I would stay here again for sure.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Hi Brandy, thank you for the review. We appreicate your business and would love to see you again.

2/10 Horrible

Katilla

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Katilla can you tell me why you didn't enjoy your stay.

10/10 Excellent

Cherise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The manager that runs this hotel is amazing. The rooms have amazing beds and the pool and spa are always clean. That tells me that the manager and the staff take pride in there work and the property.
Séjour de 4 nuits en mars 2024
Réponse de Melissa le 19 mars 2024
Hi Cherise, thank you for the kind review. The staff and I really appreciate hearing that we are doing a good job. We strive to give our guests the best experience possible. Please come stay with us again.

8/10 Bien

stacey

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a good place for the price. Nothing spectacular but cleans and nice with good service. Close to many conveniences and dog friendly. More affordable than the local competition and equal value. It is set back a little off the main street so you have to look for it a bit. Enjoy your stay
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 19 mars 2024
Thank you, Stacy. We really enjoy when our guests take the time to leave a review. We look forward to seeing you again.

8/10 Bien

Grace

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall solid little hotel.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 14 mars 2024
Hi Grace. Thank you for the review.

8/10 Bien

stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean. Morning staff were professional and courteous. Neighbor hood and landscaping are plain and bare but safe. Breakfast was fair but no meat or eggs. Coffee was great.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 13 mars 2024
Thank you, Stephen! We appreicate your business with us. We value your feedback very much.

10/10 Excellent

Dmytro

Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Thank you for the 5 out of 5 Dmytro.

2/10 Horrible

Nancy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 13 mars 2024
Thank you, Nancy

10/10 Excellent

Donald, Clinton

Les points forts : Propreté et personnel et service
Sketchy location.
Séjour de 1 nuit en février 2024
Réponse de Melissa le 6 mars 2024
Thank you for the feedback.

10/10 Excellent

Judy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Melissa le 26 févr. 2024
Thank you, Judy. It was a pleasure having you stay with us.

8/10 Bien

Crystal

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed for two nights to watch the NAIA CCC wrestling tournament. Our experience with this hotel was all positive. Check in was easy with the clerk being very friendly and helpful, even after dealing with a couple of ladies that were a bit difficult. Facility was clean and well taken care of. Our only complaint, if we had one, would be that the shower had a high pitched squeal the entire time we used it. We would definitely come back again.
Séjour de 2 nuits en février 2024
Réponse de Melissa le 19 févr. 2024
Thank you, Crystal we really enjoyed our guests this weekend very kind people and great students. We look forward to seeing you at the next tournament or if your just passing through. Thanks again!

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff. Larger breakfast options than expected.
Séjour de 1 nuit en février 2024
Réponse de Melissa le 19 févr. 2024
Hi Mary, Thank you for the feedback on our breakfast and staff. We value your business with us. Please come see us again.

10/10 Excellent

Teresa

Séjour de 1 nuit en février 2024
Réponse de Melissa le 16 févr. 2024
We value your business with us, please come see again Teresa.

2/10 Horrible

sherel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Melissa le 5 févr. 2024
Hi Sherel, I show that you did not show up to your reservation. Maybe you can tell me a little more about your reason for just 1 out of 5

8/10 Bien

shannon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
freindly
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 5 févr. 2024
Thank you, Shannon we appreicate the kindness.

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Melissa le 30 janv. 2024
Thanks Ronald! We would love to see you in the future.We appreciate you staying with us.

6/10 Satisfaisant

connie

Voyage d’affaires
Les points forts : Propreté et personnel et service
No late check out
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 29 janv. 2024
Hi Connie, I would like to apologize for the inconvenience not having a late check out might have caused. It is never a guarantee we can provide a late check out as there are a lot of things that can factor in to why we can that day. Please note that we will and do give late check outs when we can. Thank you for your business with us.

8/10 Bien

Richelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value.
Place was clean. Room was fine. Under bed was disquisting. Pool had something questionable at the bottom. But overall it was a food value. Hot tub was nice.
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 22 janv. 2024
Hi Richelle, thank you for leaving us a review with some feedback. We appreciate your business and hope to see you again.

10/10 Excellent

Alaina

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 15 janv. 2024
Alaina, Thank you for the 10 out of 10 on the review. We appreciate your business and hope to see you again.

10/10 Excellent

Rhiannon

Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 15 janv. 2024
Thank you for staying with us Rhiannon. We enjoyed having you.

10/10 Excellent

Joan

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
The hotel is very dated but clean. It is pet friendly. The staff is extremely friendly.
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 11 janv. 2024
Thank you, Joan. I will pass this message to the staff we appreicate your business with us.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely the Worst
Rude staff when checking in. Had to pay for licensed support animal, lumpy bed, broken AC/heater, keys didn’t work. The most over-priced room I’ve ever seen.
Séjour de 1 nuit en décembre 2023
Réponse de Melissa le 5 janv. 2024
Dear, Guest we are upset to hear you did not enjoy your stay. We would have been happy to move you to a different room. We want nothing more then to make you comfortable while your here. Hopefully you will give us a chance in the future to make it right. Thank you.

10/10 Excellent

Abigail

Séjour de 1 nuit en décembre 2023
Réponse de Melissa le 1 janv. 2024
Thank you, Abigail we enjoy getting reviews. Come see us again!

8/10 Bien

Baird

Séjour de 1 nuit en décembre 2023
Réponse de Melissa le 11 janv. 2024
Thank you, for the review

6/10 Satisfaisant

Valerie

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
For $180 a night I expected something far more modern and comfortable than this. The free breakfast was cold cereal, packaged oatmeal, yogurt cups and some muffins. The property was very old, and we could hear those in the room above us as though there were buffalo running through the room. The person at the front desk was VERY nice and did a good job.
Séjour de 2 nuits en décembre 2023
Réponse de Melissa le 18 déc. 2023
Thank you,Valerie we appreciate your feedback.We value your business with us.

10/10 Excellent

Nate

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family trip to wrestling match.
We really enjoyed our visit to Americas Best . It was clean and comfortable room. Easy access from freeway. Would stay again.
Séjour de 1 nuit en décembre 2023
Réponse de Melissa le 18 déc. 2023
We can't wait to have you back.Thank you,Nate.

10/10 Excellent

Jimmy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Melissa le 18 déc. 2023
Thanks,Jimmy. please come see us again.

10/10 Excellent

Traci

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and super convenient. Pool was in great condition which is what the kids care about.
Séjour de 2 nuits en novembre 2023
Réponse de Melissa le 28 nov. 2023
Thank you, Traci. Please come see us again we enjoyed having you.

6/10 Satisfaisant

Brianne

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de Melissa le 27 nov. 2023
Thank you. We appreciate your business

6/10 Satisfaisant

Maria

Voyage en famille
Les points forts : Propreté et personnel et service
i liked that they are dog friendly and rhe staff was very helpful.
Séjour de 1 nuit en novembre 2023
Réponse de Melissa le 22 nov. 2023
Thank you.We appreciate the review Maria. Come see us again.

10/10 Excellent

Seth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing staff!
Séjour de 4 nuits en novembre 2023
Réponse de Melissa le 17 nov. 2023
Thank you, Seth. We hope you come stay with us again.Thank you, for your business and taking the time to leave a review.

8/10 Bien

Kay

Séjour de 1 nuit en novembre 2023
Réponse de Melissa le 18 déc. 2023
We appreciate your business, Thank you.

10/10 Excellent

Steve

Séjour de 1 nuit en novembre 2023
Réponse de Melissa le 15 nov. 2023
We appreicate your business Steve, Thank you!