Avis
7,4
Bien
8,8/10
Propreté
8,0/10
Personnel et service
5,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
6,0/10
Écoresponsabilité
Avis
28 nov. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en novembre 2021
Réponse de General Manager le 20 juin 2022
Dear Guest,
Firstly, thank you for taking the time to share your feedback, however we are disappointed to know that you did not have a satisfactory experience. I have shared your valuable feedback with the appropriate team to further our ability to improve.
Kindly accept my sincere apology on the overall experience and the service not meeting your expectation. I have personally discussed your concerns with individual department heads and assure you that we have taken serious cognizance of this and sincerely regret what you’ve had to undergo. I further assure you that we shall take corrective action and steps to ensure that such incidents don’t occur again.
I ensure that during your next visit, you won't face any challenge and you'll have a memorable stay. I sincerely hope to welcome you back and request you to kindly give us another opportunity to serve you.
Warm Regards,
Mrinal Kapoor
General Manager
6/10 Satisfaisant
David
Voyage en groupe
24 nov. 2021
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en novembre 2021
Réponse de Mrinal Kapoor le 16 févr. 2022
Dear Guest,
Firstly, thank you for taking the time to share your feedback, however we are disappointed to know that you did not have a satisfactory experience. I have shared your valuable feedback with the appropriate team to further our ability to improve.
Kindly accept my sincere apology on the overall experience and the service not meeting your expectation. I have personally discussed your concerns with individual department heads and assure you that we have taken serious cognizance of this and sincerely regret what you’ve had to undergo. I further assure you that we shall take corrective action and steps to ensure that such incidents don’t occur again.
I ensure that during your next visit, you won't face any challenge and you'll have a memorable stay. I sincerely hope to welcome you back and request you to kindly give us another opportunity to serve you.
Warm Regards,
Mrinal Kapoor
General Manager
6/10 Satisfaisant
Mael, Paris
6 août 2016
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Sympa mais ...
Mael
8/10 Bien
Nathalie
29 nov. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nathalie
8/10 Bien
pierluigi
21 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pierluigi
Séjour de 3 nuits en novembre 2021
Réponse de Mrinal Kapoor le 25 sept. 2023
Dear Guest,Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations.Our team are our greatest asset. Each and every team member at Le Relax Beach House, La Digue ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable.My team and I look forward to welcoming you back soon.Warm Regards,Mrinal KapoorGeneral Manager
6/10 Satisfaisant
aaron
Voyage en couple
28 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
aaron
Séjour de 5 nuits en octobre 2021
Réponse de Mrinal Kapoor le 16 févr. 2022
Dear Guest,
Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations.
Our team are our greatest asset. Each and every team member at Le Relax Hotel and Restaurant, Mahe ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable.
My team and I look forward to welcoming you back soon.
Warm Regards,
Mrinal Kapoor
General Manager
8/10 Bien
Voyageur vérifié
12 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay could use better a/c
Voyageur vérifié
Séjour de 4 nuits en mars 2020
Réponse de Le Relax Hotel Management Ltd. le 14 mars 2020
Dear Guest.
Thank you for choosing Le Relax Beach House and for taking the time to share your feedback .we are pleased to know that you have enjoyed the breakfast and the service from our team members. we have also taken note of the points mentioned about the A/c and necessary action has been take on the same. We look forward to the opportunity of welcoming you back to Le Relax Hotel Seychelles.
10/10 Excellent
Voyageur vérifié
5 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
comfortable stay at La Digue
Voyageur vérifié
Séjour de 2 nuits en février 2020
Réponse de Le Relax Hotel Management le 7 mars 2020
Dear Guest
Greetings from Le Relax Beach House, La digue....
Thank you very much for choosing Le Relax Beach House, La digue and for taking the time to share your feedback in Expedia. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
We are pleased to note that you enjoyed your time with us and that we were able to make your experience memorable. Your invaluable feedback is important to ensure that we continually deliver the service.
We look forward to the opportunity of welcoming you back to Le Relax Hotel Seychelles.
10/10 Excellent
Jerry
23 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommend Ocean View room.
Jerry
Séjour de 5 nuits en février 2020
Réponse de Vishnu Prasad le 29 févr. 2020
Dear Guest
Greetings from Le Relax Beach House, La Digue…
Thank you very much for choosing Le Relax Beach House, La Digue and for taking the time to share your feedback through Expedia. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
We are pleased to note that you enjoyed your time with us and that we were able to make your experience memorable. Your invaluable feedback is important to ensure that we continually deliver the service.
We look forward to the opportunity of welcoming you back to Le Relax Hotel Seychelles.
Thank you
Le Relax Hotel Management Ltd
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
16 mai 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Le Relax Hotel Management le 21 mars 2020
Thank you for the feedback
8/10 Bien
Henning, Hamburg
2 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Strandlage und Nähe zum Anse Source d'Argent
Henning
Séjour de 5 nuits en août 2018
6/10 Satisfaisant
Voyageur vérifié
5 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
not really a beach hotel, but nice otherwise
Voyageur vérifié
Séjour de 3 nuits en novembre 2017
8/10 Bien
Gerson
16 avr. 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Gerson
10/10 Excellent
Simone
5 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Semplice ma bello, confortevole e intimo
Simone
10/10 Excellent
Voyageur vérifié
27 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming hotel
Voyageur vérifié
4/10 Médiocre
Alemao52, Malmo, Sweden
25 janv. 2017
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Poor staff
Alemao52
6/10 Satisfaisant
Voyageur vérifié
18 déc. 2015
Les points forts : Propreté et personnel et service
Voyageur vérifié
4/10 Médiocre
Voyageur vérifié
15 sept. 2015
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
23 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Traumhafter Sonnenuntergang
Voyageur vérifié
6/10 Satisfaisant
Voyageur vérifié
29 juil. 2014
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice room - poor food
Voyageur vérifié
8/10 Bien
Aa, Oslo, Norge
24 juil. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
100% fred og ro
Aa
10/10 Excellent
Voyageur vérifié
20 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Merita il suo nome di Relax Beach House.
Voyageur vérifié
8/10 Bien
Voyageur vérifié
6 févr. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice hotel
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
14 nov. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Find
Voyageur vérifié
8/10 Bien
Voyageur vérifié
9 août 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Сейшелы 2011
Voyageur vérifié
8/10 Bien
Aileen, San Francisco, CA
16 juin 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay in La Digue
Aileen
2/10 Horrible
Ed, Belgium
8 juin 2011
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre