Avis
8,4
Très bien
8,8/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage d’affaires
11 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2023
Réponse de Louis Khalil le 11 févr. 2023
Cher Eva, Merci beaucoup pour votre avis! Nous sommes très heureux que vous ayez apprécié votre séjour chez nous. Nous sommes heureux que vous ayez apprécié le confort, l'excellent emplacement, le calme et le restaurant de l'étage. Nous travaillons dur pour offrir un excellent service à nos clients et nous sommes ravis que vous l'ayez reconnu. Nous espérons vous voir de retour très bientôt!Louis khalil
8/10 Bien
THIERRY
11 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon hôtel pour un voyage d'affaires
THIERRY
Séjour de 1 nuit en juillet 2019
8/10 Bien
Thomas
12 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 1 nuit en avril 2019
Réponse de Rifad Ramjan le 28 avr. 2019
Dear Valued Guest,
Thank you so much for your efforts to post a review on Hotels.com website.
Your feedback and comments are very appreciated.
We all look forward welcoming you again in near future.
Sincerely
Rifad Ramjan
Hotel Manager
8/10 Bien
Voyageur vérifié
12 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good quality at reasonable price
Voyageur vérifié
Séjour de 1 nuit en février 2018
Réponse de Mohamed le 12 févr. 2018
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Mohamed Farag
Hotel Director
10/10 Excellent
Fabrice
10 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Fabrice
Séjour de 1 nuit en février 2018
Réponse de Mohamed le 11 févr. 2018
Dear Mr. Fabrice,
We very much appreciate your comments regarding your stay at the ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note that we are in process of upgrading our WiFi in the entire hotel area for more enjoyable experience for our valuable guests.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Mohamed Farag
Hotel Director
8/10 Bien
Fabrice
7 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Fabrice
Séjour de 1 nuit en février 2018
Réponse de Mohamed le 10 févr. 2018
Dear Mr. Fabrice
Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely ,
Mohamed Farag
Hotel Director
8/10 Bien
Voyageur vérifié
7 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon rapport qualité prix pour cet hôtel
Voyageur vérifié
Réponse de General Manager le 10 mars 2017
Dear Ibis Sharq Guest ,
We very much appreciate your comments regarding your stay at the ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Mohamed Farag
Hotel Director
10/10 Excellent
Voyageur vérifié
24 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
Voyageur vérifié
Réponse de Mohamed le 29 nov. 2016
Dear Ibis Sharq Valued Guest ,
We very much appreciate your comments regarding your stay at the ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Mohamed Farag
Hotel Director
8/10 Bien
Chahid
30 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BON HÔTEL POUR LE BUSINESS
Chahid
Réponse de General Manager le 10 oct. 2016
Dear Ibis Sharq Valuable Guest ,
We very much appreciate your comments regarding your stay at the ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Mohamed Farag
Hotel Director
8/10 Bien
sebastien, orgeval
18 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient hotel for business travelers
sebastien
Dear Mr. Sebastien ,
We very much appreciate your comments regarding your stay at the ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mohamed Farag
Hotel Director
10/10 Excellent
Voyageur vérifié
7 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
Voyageur vérifié
Dear Valuble Guest ,
We very much appreciate your comments regarding your stay at the ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mohamed Farag
Hotel Director
8/10 Bien
Voyageur vérifié
7 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
Voyageur vérifié
Dear Valuable Guest ,
Thank you for sharing your experience related to your stay with us at Ibis Sharq Kuwait . I am pleased that it was comfortable and nice. I will share your comments with the team which is a great motivation for us .
Thank you again for your positive feedback and looking forward to welcome you back soon at Ibis Sharq.
Kind regards
Mohamed Farag
Hotel Director.
8/10 Bien
Voyageur vérifié
9 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BON HOTEL
Voyageur vérifié
Dear Guest,
We very much appreciate your comments regarding your stay at Ibis Sharq.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Bruno Debray
General Manager
8/10 Bien
Voyageur vérifié
6 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
court sejour
Voyageur vérifié
8/10 Bien
H., France
25 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Confortable
H.
8/10 Bien
PATRICK
8 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PATRICK
10/10 Excellent
Hassan
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hassan
Séjour de 2 nuits en mai 2024
Réponse de Louis le 18 mai 2024
Dear Hassan, Thank you for your kind words about our amazing staff, particularly Mohamed at the reception. We are delighted to hear that you enjoyed the buffet and found the rooms clean, albeit basic. We appreciate your feedback regarding the power outlet near the bed and will take this into consideration for future improvements. We look forward to welcoming you back for another pleasant stay. Warm Regards, Louis Fadel Cluster Front Office Manager
10/10 Excellent
Leigh
Voyage d’affaires
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Experience
Leigh
Séjour de 1 nuit en février 2024
Réponse de Clarissa Pasion le 12 févr. 2024
Dear M. Leigh,Greetings form Ibis Sharq.Thank you for your feedback! We're delighted to hear that you had a pleasant experience at our hotel. We strive to provide excellent service, and it's rewarding to know that our efforts are appreciated. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future.Kind Regards,Ibis Sharq
10/10 Excellent
ling
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value to stay
ling
Séjour de 3 nuits en février 2024
Réponse de Clarissa Pasion le 12 févr. 2024
Dear Ms. Ling,Thank you for your kind feedback! We're delighted to hear that you enjoyed our reception service and breakfast. We always strive to provide the best experience for our guests. We look forward to welcoming you back soon!Kind Regards,Ibis Sharq
10/10 Excellent
Hany
Voyage en groupe
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hany
Séjour de 1 nuit en février 2024
Réponse de Clarissa Pasion le 6 févr. 2024
Dear Mr. Hany,Thank you for your feedback.We appreciate your suggestion to add more plugin outlets by the bed for charging devices. We'll definitely take this into consideration for future improvements. If you have any further suggestions or comments, please feel free to let us know. We strive to provide the best experience for our guests.Kind Regards,Reservation Department
8/10 Bien
Ömer
8 janv. 2024
Ömer
Séjour de 3 nuits en janvier 2024
Réponse de Louis Fadel le 20 janv. 2024
Dear Ömer,Thank you for taking the time to share your feedback on Hotels.com. We appreciate your review and are delighted to see that you rated your experience.We're thrilled to have had the opportunity to host you, and we value your insights. If there are specific aspects you enjoyed or areas where you feel we could improve, please feel free to share them. Your comments are invaluable as we continuously strive to enhance our guests' satisfaction.We hope to welcome you back for another positive experience in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Louis FadelFront office Manager
10/10 Excellent
Alex
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 1 nuit en décembre 2023
Réponse de Louis Fadel le 20 janv. 2024
Dear Alex,Thank you for taking the time to share your positive experience with us on Orbitz! We are thrilled to hear that you found our location amazing and appreciated our staff.Your kind words mean a lot to us, and we're delighted to have contributed to making your stay enjoyable. If you have any specific highlights or suggestions you'd like to share, we would love to hear them.We look forward to the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even more amazing, please feel free to let us know.Best regards,Louis FadelFront Office Manager
8/10 Bien
Marco
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marco
Séjour de 1 nuit en décembre 2023
Réponse de Mahmoud Emara le 18 déc. 2023
Dear Mr. Marco Thank you for taking the time to rate your stay at Ibis Sharq Hotel. We appreciate your positive feedback.If you have any specific comments or suggestions you'd like to share, we're always here to listen. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.Best regards,
10/10 Excellent
Andrej
Voyage d’affaires
30 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrej
Séjour de 1 nuit en novembre 2023
Réponse de Louis Khalil le 30 nov. 2023
Dear Andrej,Thank you so much for taking the time to rate ibis Sharq with a perfect 10 on Hotels.com! Your glowing feedback truly made our day. We are thrilled to learn that your experience with us met and exceeded your expectations.At ibis Sharq, providing exceptional service and ensuring our guests' satisfaction are our top priorities, and it brings us immense joy to hear that we succeeded in making your stay memorable.We sincerely appreciate your kind words and the trust you've placed in us. Should your travels bring you back to Kuwait, it would be our pleasure to welcome you again for another delightful stay.Thank you once more for your outstanding review!Warm regards,Louis KahlilFront office Manager
8/10 Bien
Marko
22 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marko
Séjour de 4 nuits en novembre 2023
Réponse de Louis Khalil le 25 nov. 2023
Dear Mr. Marko,Thank you for your recent stay and for taking the time to share your experience at ibis Sharq. We're thrilled to hear that you found our hotel to be a good choice for your stay in Kuwait City.Your kind words mean a lot to us, and we're delighted to know that you're considering returning with your family. We aim to provide a comfortable and enjoyable experience for all our guests, and we'd be honoured to welcome you and your family back on your next visit.We're here to ensure your time with us is as pleasant as possible. Looking forward to hosting you and your family again at ibis Sharq!Warm regards,Louis KhalilFront office Manager
10/10 Excellent
Voyageur vérifié
15 oct. 2023
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Mahmoud Emara le 17 oct. 2023
Dear Mr. our valued guestThank you for sharing your review at ibis Sharq and for giving us a rating of 10/10. We appreciate your feedback, and we hope you had an enjoyable experience during your stay.If there is anything specific you would like to share with us or any suggestions for improvement, please don't hesitate to reach out. We value your input and strive to continually enhance our services to provide the best possible experience for our guests.Thank you for choosing our hotel, and we hope to have the pleasure of serving you again in the future.Best regards,Mahmoud EmaraFront Office Manage
10/10 Excellent
David
Voyage en famille, Voyage d’affaires
25 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en septembre 2023
Réponse de Louis Khalil le 27 sept. 2023
Dear Mr. David,Thank you for sharing your wonderful experience at ibis Sharq. We are delighted to hear that we were able to make your first visit to Kuwait a comfortable and memorable one.It warms our hearts to know that you felt at home during your stay, even in a foreign country, and that our clean rooms and exceptional service contributed to your positive experience. Your kind words about our team's accommodation when you returned after check-out highlight our commitment to ensuring our guests have a hassle-free and comfortable stay.We truly appreciate your trust in us, and we are honoured to be your home away from home in Kuwait. Your loyalty means everything to us, and we look forward to welcoming you back for your future business trips.Warm regards,Louis KhalilFront office Manager
10/10 Excellent
Caroline
Voyage d’affaires
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Caroline
Séjour de 1 nuit en juillet 2023
Réponse de Mohamed Ali le 15 juil. 2023
Dear Ms.CarolineThank you for taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience during your stay at our hotel.We are thrilled that you enjoyed your room. Our aim is to provide comfortable and well-appointed accommodations that meet the needs of our guests, and it's rewarding to hear that we succeeded in this regard. We hope you had a restful stay and found everything to your satisfaction.Kind Regards
10/10 Excellent
omar
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
omar
Séjour de 2 nuits en juillet 2023
Réponse de Mohamed Ali le 15 juil. 2023
Dear Mr.OmarThank you for taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience during your stay at our hotel.We are thrilled that you enjoyed your room. Our aim is to provide comfortable and well-appointed accommodations that meet the needs of our guests, and it's rewarding to hear that we succeeded in this regard. We hope you had a restful stay and found everything to your satisfaction.Kind Regards
8/10 Bien
abdelmoneim
Voyage en famille
23 juin 2023
Les points forts : Propreté et personnel et service
abdelmoneim
Séjour de 5 nuits en juin 2023
Réponse de Louis Khalil le 24 juin 2023
Dear Abdelmoneim,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments and the opportunity to respond.We apologize if the size of the room did not meet your expectations. At ibis, we strive to provide our guests with comfortable accommodations at a reasonable price. While our rooms may be compact, we focus on delivering excellent value for the money you paid. Our aim is to offer a clean and functional space that meets the needs of our guests.We understand that room size preferences may vary from person to person, and we apologize if we fell short in meeting your specific expectations in this regard. We appreciate your understanding and encourage you to reach out to our team during future stays. We will do our best to accommodate any special requests or provide alternative room options at our sister ibis Salmiya, if available.Thank you for choosing ibis Sharq, and we hope to have the opportunity to welcome you back in the future.Kind RegardsLouis KhalilFront office Manager
4/10 Médiocre
SAEED
Voyage d’affaires
22 mai 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Better options available
SAEED
Séjour de 5 nuits en mai 2023
Réponse de Mahmoud Emara le 23 mai 2023
Dear Mr. SaeedThank you for sharing your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide excellent service and assistance to all our guests, and we apologize if you encountered any inconvenience or difficulty during your stay.Regarding the airport pick-up, we apologize for any miscommunication or oversight that may have occurred. We will review our processes to ensure such incidents are avoided in the future.We appreciate your comments regarding the availability of bedside plugs for charging devices. Your feedback is valuable to us as we continuously work towards improving our amenities and facilities for our guests' comfort and convenience.Thank you for sharing your feedback, and we hope you will reconsider staying with us in the future, as we would welcome the opportunity to provide you with a better experience.Best regards,Mahmoud EmaraFront Office Manager
10/10 Excellent
Michael
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ibis Consistently Great
Michael
Séjour de 2 nuits en mai 2023
Réponse de Mahmoud Emara le 20 mai 2023
Dear Mr. MichaelThank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words and are pleased to hear that you had a positive experience with our staff.At our hotel, we strive to provide exceptional service, and it's great to know that our staff made a positive impression on you. We will make sure to pass along your compliments to our team members who contributed to your enjoyable stay.We also appreciate your mention of our convenient location near the tallest building. We understand that a well-chosen location can greatly enhance the overall experience of our guests, and we're glad that it worked well for you.Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back in the future and providing you with another positive experience.Warm regards,
10/10 Excellent
Brian
5 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en mars 2023
Réponse de Mahmoud Emara le 7 mars 2023
Dear Mr. BrianThank you for choosing to stay with us and for taking the time to give us a positive review. We are delighted to hear that you had an excellent experience during your stay. Our team works hard to ensure that every guest has a comfortable and memorable stay, and we are glad that we were able to meet your expectations.We hope that you will consider staying with ibis Hotel Sharq again in the future. Our team is committed to providing our guests with exceptional service, and we would love the opportunity to host you again.Thank you once again for your feedback, and we hope to see you soon.
10/10 Excellent
Catherine
13 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Catherine
Séjour de 8 nuits en février 2023
Réponse de Quennie le 14 févr. 2023
Dear Ms. Catherine, Greetings.We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Agent
10/10 Excellent
Simon
28 janv. 2023
Simon
Séjour de 3 nuits en janvier 2023
Réponse de Louis Khalil le 9 févr. 2023
Dear Ms. Simon,We very much appreciate your rating on Hotels.com regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Louis Khalil Front office Manager
2/10 Horrible
Abdullatif
Voyage en couple
16 janv. 2023
Les points faibles : Personnel et service et équipements
Abdullatif
Réponse de Mahmoud Emara le 17 janv. 2023
Dear Mrs. Reem We appreciate that you took the time to share your review of your recent experience at our property. This feedback is very helpful to us as we establish our best path to providing successful guest satisfaction. While we understand your concern about the breakfast price is high,However, for the visitor are not allowed in the room, allow me to explain that, we are following the country law, and this policy is according to the country Rules & regulations, that man & woman are allowed in the room if they are married couples only, Hence we don't have any influence/power to violate/override such policy, We can assure you that your experience is not indicative of our usual high standards. Nevertheless, we have taken notes of the point you've raised in this review and these will be considered in our efforts to improve the quality and services we offer. We hope that you would give us another chance to make your stay as best as it can be.Sincerely,
10/10 Excellent
Seongsoon
16 janv. 2023
Seongsoon
Séjour de 3 nuits en janvier 2023
Réponse de Mahmoud Emara le 17 janv. 2023
Dear Mrs. Seong We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
10/10 Excellent
Jehad
Voyage d’affaires
29 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jehad
Séjour de 2 nuits en décembre 2022
Réponse de Louis Khalil le 31 déc. 2022
Dear Mr. Jehad, We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department.
10/10 Excellent
Marwan
Voyage d’affaires
22 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marwan
Réponse de Quennie le 24 déc. 2022
Dear Mr. Marwan, We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department.
6/10 Satisfaisant
AHMED
19 déc. 2022
AHMED
Séjour de 2 nuits en décembre 2022
8/10 Bien
Voyageur vérifié
17 déc. 2022
Les points forts : Personnel et service
Good Location
Voyageur vérifié
Séjour de 2 nuits en juillet 2022
Réponse de Quennie le 17 déc. 2022
Dear Ma'am/Sir,We very much appreciate your feedback regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Quennie Reservation Department
10/10 Excellent
Clemens
14 déc. 2022
Clemens
Séjour de 2 nuits en décembre 2022
Réponse de Quennie le 17 déc. 2022
Dear Mr. Clemens.We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department
8/10 Bien
Shumon
1 déc. 2022
Shumon
10/10 Excellent
Tautvydas
28 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tautvydas
Séjour de 2 nuits en novembre 2022
Réponse de Quennie le 10 déc. 2022
Dear Tautvydas,We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department
8/10 Bien
Jonathan
Voyage en famille
18 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jonathan
Séjour de 2 nuits en octobre 2022
Réponse de Quennie le 10 déc. 2022
Dear Mr. Jonathan, We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department
10/10 Excellent
Jonathan
Voyage en famille
18 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good place to stay
Jonathan
Séjour de 1 nuit en novembre 2022
Réponse de Quennie le 10 déc. 2022
Dear Mr. Jonathan,We very much appreciate your feedback regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department
10/10 Excellent
Yousif Hussein
27 oct. 2022
Les points forts : Propreté, personnel et service, équipements
Yousif Hussein
Séjour de 9 nuits en octobre 2022
Réponse de Louis Khalil le 27 oct. 2022
Dear Mr. Yousif, We very much appreciate your feedback regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager
10/10 Excellent
ALFREDO
Voyage d’affaires
27 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Todo bien
ALFREDO
Séjour de 2 nuits en octobre 2022
Réponse de Louis Khalil le 27 oct. 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager
10/10 Excellent
Luis Felipe
25 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Luis Felipe
Séjour de 2 nuits en octobre 2022
Réponse de Louis Khalil le 25 oct. 2022
Dear Mr. Luis, Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Louis KhalilFront Office Manager
8/10 Bien
Voyageur vérifié
23 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noise
Voyageur vérifié
Séjour de 2 nuits en octobre 2022
Réponse de Louis Khalil le 24 oct. 2022
Dear Valued Guest hank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sincerely,Louis KhalilFront Office Manager