Salle de réception

Avis sur ibis Sharq Kuwait

3 out of 5
ibis Sharq Kuwait
Jaber Al Mubarak Street, Sharq, Kuwait City

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 144 avis sur 374." "
Note des voyageurs de 8 (Bien), d’après 170 avis sur 374." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 374." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 374." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 374." "

8,8/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Eva

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trés bien
Confortable, excellente localisation, trés calme, trés bon restaurant à l'étage, bon service
Séjour de 3 nuits en février 2023
Réponse de Louis Khalil le 11 févr. 2023
Cher Eva, Merci beaucoup pour votre avis! Nous sommes très heureux que vous ayez apprécié votre séjour chez nous. Nous sommes heureux que vous ayez apprécié le confort, l'excellent emplacement, le calme et le restaurant de l'étage. Nous travaillons dur pour offrir un excellent service à nos clients et nous sommes ravis que vous l'ayez reconnu. Nous espérons vous voir de retour très bientôt!Louis khalil

8/10 Bien

THIERRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon hôtel pour un voyage d'affaires
Hôtel correspondant à mes recherches pour un voyage d'affaire
Séjour de 1 nuit en juillet 2019

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Rifad Ramjan le 28 avr. 2019
Dear Valued Guest, Thank you so much for your efforts to post a review on Hotels.com website. Your feedback and comments are very appreciated. We all look forward welcoming you again in near future. Sincerely Rifad Ramjan Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good quality at reasonable price
Good hote that I recommend for a good stay agvreasonable price. The staff is helpful and offers a warm welcome to clients.
Séjour de 1 nuit en février 2018
Réponse de Mohamed le 12 févr. 2018
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

10/10 Excellent

Fabrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Reasonable price for a good room. The staff is very helpful. The internet is a bit slow if you need good connection for professional using.
Séjour de 1 nuit en février 2018
Réponse de Mohamed le 11 févr. 2018
Dear Mr. Fabrice, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note that we are in process of upgrading our WiFi in the entire hotel area for more enjoyable experience for our valuable guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

8/10 Bien

Fabrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Good service Little problem was in the noisy AC inside the room
Séjour de 1 nuit en février 2018
Réponse de Mohamed le 10 févr. 2018
Dear Mr. Fabrice Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Mohamed Farag Hotel Director

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon rapport qualité prix pour cet hôtel
Bon hôtel pour un déplacement professionnel et à un prix correct
Réponse de General Manager le 10 mars 2017
Dear Ibis Sharq Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
Je suis allee pour 2 jours au Koweït, l'hôtel se trouve juste à côté des tours du Koweït et du souk, il était confortable et propre. Merci à JOJO qui était très gentil. Je le recommande.
Réponse de Mohamed le 29 nov. 2016
Dear Ibis Sharq Valued Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

8/10 Bien

Chahid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BON HÔTEL POUR LE BUSINESS
- Habitué pour le business - chambre spacieuse et neuve - shuttle bus depuis l'aéroport - Literie de qualité -Salle de finesse dernier cri et ouvert tôt le matin et tard le soir - Piscine: grande et baignade de nuit possible - Restaurant buffet de qualité et varié -Plusieurs restaurants et bars dans l'hôtel
Réponse de General Manager le 10 oct. 2016
Dear Ibis Sharq Valuable Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

8/10 Bien

sebastien, orgeval

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient hotel for business travelers
Convenient hotel if you have business meetings in Kuwait city.
Dear Mr. Sebastien , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Farag Hotel Director

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
confortable
Dear Valuble Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Farag Hotel Director

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
confortable
Dear Valuable Guest , Thank you for sharing your experience related to your stay with us at Ibis Sharq Kuwait . I am pleased that it was comfortable and nice. I will share your comments with the team which is a great motivation for us . Thank you again for your positive feedback and looking forward to welcome you back soon at Ibis Sharq. Kind regards Mohamed Farag Hotel Director.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BON HOTEL
BON HOTEL EN GENERAL MAIS CHAMBRES PETITES.
Dear Guest, We very much appreciate your comments regarding your stay at Ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Debray General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
court sejour
le gens sont tres gentil et ils vont vous aider avec tout. Par example ma valise a venu en retard, et le gens de l'hotel s'avait occupée avec le transport pour l'avoir le plus vite posible

8/10 Bien

H., France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Confortable
Just nice and clean hotel ! Good for business . there is a very nice indian restaurant just near the hotel, don't miss it ! Have a good trip.

8/10 Bien

PATRICK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Hassan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were amazing, especially Mohamed from reception. Buffet is good, rooms and clean, but very basic (as expected in this category). My only issue was no power outlet for charging near the bed. Will surely stay again.
Séjour de 2 nuits en mai 2024
Réponse de Louis le 18 mai 2024
Dear Hassan, Thank you for your kind words about our amazing staff, particularly Mohamed at the reception. We are delighted to hear that you enjoyed the buffet and found the rooms clean, albeit basic. We appreciate your feedback regarding the power outlet near the bed and will take this into consideration for future improvements. We look forward to welcoming you back for another pleasant stay. Warm Regards, Louis Fadel Cluster Front Office Manager

10/10 Excellent

Leigh

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Experience
Good hotel, quick check-in, staff very friendly and helpful.
Séjour de 1 nuit en février 2024
Réponse de Clarissa Pasion le 12 févr. 2024
Dear M. Leigh,Greetings form Ibis Sharq.Thank you for your feedback! We're delighted to hear that you had a pleasant experience at our hotel. We strive to provide excellent service, and it's rewarding to know that our efforts are appreciated. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future.Kind Regards,Ibis Sharq

10/10 Excellent

ling

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value to stay
Excellent reception service and nice breakfast
Séjour de 3 nuits en février 2024
Réponse de Clarissa Pasion le 12 févr. 2024
Dear Ms. Ling,Thank you for your kind feedback! We're delighted to hear that you enjoyed our reception service and breakfast. We always strive to provide the best experience for our guests. We look forward to welcoming you back soon!Kind Regards,Ibis Sharq

10/10 Excellent

Hany

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay, I suggest to add more plugin outlet to charge your devices by the bed
Séjour de 1 nuit en février 2024
Réponse de Clarissa Pasion le 6 févr. 2024
Dear Mr. Hany,Thank you for your feedback.We appreciate your suggestion to add more plugin outlets by the bed for charging devices. We'll definitely take this into consideration for future improvements. If you have any further suggestions or comments, please feel free to let us know. We strive to provide the best experience for our guests.Kind Regards,Reservation Department

8/10 Bien

Ömer

Séjour de 3 nuits en janvier 2024
Réponse de Louis Fadel le 20 janv. 2024
Dear Ömer,Thank you for taking the time to share your feedback on Hotels.com. We appreciate your review and are delighted to see that you rated your experience.We're thrilled to have had the opportunity to host you, and we value your insights. If there are specific aspects you enjoyed or areas where you feel we could improve, please feel free to share them. Your comments are invaluable as we continuously strive to enhance our guests' satisfaction.We hope to welcome you back for another positive experience in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Louis FadelFront office Manager

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
amazing location and amazing staff
Séjour de 1 nuit en décembre 2023
Réponse de Louis Fadel le 20 janv. 2024
Dear Alex,Thank you for taking the time to share your positive experience with us on Orbitz! We are thrilled to hear that you found our location amazing and appreciated our staff.Your kind words mean a lot to us, and we're delighted to have contributed to making your stay enjoyable. If you have any specific highlights or suggestions you'd like to share, we would love to hear them.We look forward to the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even more amazing, please feel free to let us know.Best regards,Louis FadelFront Office Manager

8/10 Bien

Marco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Mahmoud Emara le 18 déc. 2023
Dear Mr. Marco Thank you for taking the time to rate your stay at Ibis Sharq Hotel. We appreciate your positive feedback.If you have any specific comments or suggestions you'd like to share, we're always here to listen. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.Best regards,

10/10 Excellent

Andrej

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Louis Khalil le 30 nov. 2023
Dear Andrej,Thank you so much for taking the time to rate ibis Sharq with a perfect 10 on Hotels.com! Your glowing feedback truly made our day. We are thrilled to learn that your experience with us met and exceeded your expectations.At ibis Sharq, providing exceptional service and ensuring our guests' satisfaction are our top priorities, and it brings us immense joy to hear that we succeeded in making your stay memorable.We sincerely appreciate your kind words and the trust you've placed in us. Should your travels bring you back to Kuwait, it would be our pleasure to welcome you again for another delightful stay.Thank you once more for your outstanding review!Warm regards,Louis KahlilFront office Manager

8/10 Bien

Marko

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ibis sharq is good hotel for this class..shure i return with my family.
Séjour de 4 nuits en novembre 2023
Réponse de Louis Khalil le 25 nov. 2023
Dear Mr. Marko,Thank you for your recent stay and for taking the time to share your experience at ibis Sharq. We're thrilled to hear that you found our hotel to be a good choice for your stay in Kuwait City.Your kind words mean a lot to us, and we're delighted to know that you're considering returning with your family. We aim to provide a comfortable and enjoyable experience for all our guests, and we'd be honoured to welcome you and your family back on your next visit.We're here to ensure your time with us is as pleasant as possible. Looking forward to hosting you and your family again at ibis Sharq!Warm regards,Louis KhalilFront office Manager

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en octobre 2023
Réponse de Mahmoud Emara le 17 oct. 2023
Dear Mr. our valued guestThank you for sharing your review at ibis Sharq and for giving us a rating of 10/10. We appreciate your feedback, and we hope you had an enjoyable experience during your stay.If there is anything specific you would like to share with us or any suggestions for improvement, please don't hesitate to reach out. We value your input and strive to continually enhance our services to provide the best possible experience for our guests.Thank you for choosing our hotel, and we hope to have the pleasure of serving you again in the future.Best regards,Mahmoud EmaraFront Office Manage

10/10 Excellent

David

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coming to Kuwait for the first time from the US I had no idea what to expect. A long way from home, a country where I do not speak the language, IBIS SHARQ KUWAIT made me feel completely at home. The rooms are clean and fresh, the service is second to none. When I came back after check out to ask if I could freshen up before my long flight back to the US they couldn't be more accommodating. I have more business trips required for Kuwait and IBIS SHARQ will be the place I call home when I do. That means everything when you truly are away from home.
Séjour de 1 nuit en septembre 2023
Réponse de Louis Khalil le 27 sept. 2023
Dear Mr. David,Thank you for sharing your wonderful experience at ibis Sharq. We are delighted to hear that we were able to make your first visit to Kuwait a comfortable and memorable one.It warms our hearts to know that you felt at home during your stay, even in a foreign country, and that our clean rooms and exceptional service contributed to your positive experience. Your kind words about our team's accommodation when you returned after check-out highlight our commitment to ensuring our guests have a hassle-free and comfortable stay.We truly appreciate your trust in us, and we are honoured to be your home away from home in Kuwait. Your loyalty means everything to us, and we look forward to welcoming you back for your future business trips.Warm regards,Louis KhalilFront office Manager

10/10 Excellent

Caroline

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Mohamed Ali le 15 juil. 2023
Dear Ms.CarolineThank you for taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience during your stay at our hotel.We are thrilled that you enjoyed your room. Our aim is to provide comfortable and well-appointed accommodations that meet the needs of our guests, and it's rewarding to hear that we succeeded in this regard. We hope you had a restful stay and found everything to your satisfaction.Kind Regards

10/10 Excellent

omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Mohamed Ali le 15 juil. 2023
Dear Mr.OmarThank you for taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience during your stay at our hotel.We are thrilled that you enjoyed your room. Our aim is to provide comfortable and well-appointed accommodations that meet the needs of our guests, and it's rewarding to hear that we succeeded in this regard. We hope you had a restful stay and found everything to your satisfaction.Kind Regards

8/10 Bien

abdelmoneim

Voyage en famille
Les points forts : Propreté et personnel et service
Room is small
Séjour de 5 nuits en juin 2023
Réponse de Louis Khalil le 24 juin 2023
Dear Abdelmoneim,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments and the opportunity to respond.We apologize if the size of the room did not meet your expectations. At ibis, we strive to provide our guests with comfortable accommodations at a reasonable price. While our rooms may be compact, we focus on delivering excellent value for the money you paid. Our aim is to offer a clean and functional space that meets the needs of our guests.We understand that room size preferences may vary from person to person, and we apologize if we fell short in meeting your specific expectations in this regard. We appreciate your understanding and encourage you to reach out to our team during future stays. We will do our best to accommodate any special requests or provide alternative room options at our sister ibis Salmiya, if available.Thank you for choosing ibis Sharq, and we hope to have the opportunity to welcome you back in the future.Kind RegardsLouis KhalilFront office Manager

4/10 Médiocre

SAEED

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Better options available
Not a fan of this hotel. I think the nearby Ramada is better. Staff at reception are a hassle to deal with, you don’t get any help with anything. They fail to arrange you’re airport pick up after agreeing to and there are no bedside plugs for your charges.
Séjour de 5 nuits en mai 2023
Réponse de Mahmoud Emara le 23 mai 2023
Dear Mr. SaeedThank you for sharing your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide excellent service and assistance to all our guests, and we apologize if you encountered any inconvenience or difficulty during your stay.Regarding the airport pick-up, we apologize for any miscommunication or oversight that may have occurred. We will review our processes to ensure such incidents are avoided in the future.We appreciate your comments regarding the availability of bedside plugs for charging devices. Your feedback is valuable to us as we continuously work towards improving our amenities and facilities for our guests' comfort and convenience.Thank you for sharing your feedback, and we hope you will reconsider staying with us in the future, as we would welcome the opportunity to provide you with a better experience.Best regards,Mahmoud EmaraFront Office Manager

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ibis Consistently Great
Really nice staff! Typical Ibis: small clean and modern rooms with an attention to use of space. Really good location choice next to the tall Hambra building.
Séjour de 2 nuits en mai 2023
Réponse de Mahmoud Emara le 20 mai 2023
Dear Mr. MichaelThank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words and are pleased to hear that you had a positive experience with our staff.At our hotel, we strive to provide exceptional service, and it's great to know that our staff made a positive impression on you. We will make sure to pass along your compliments to our team members who contributed to your enjoyable stay.We also appreciate your mention of our convenient location near the tallest building. We understand that a well-chosen location can greatly enhance the overall experience of our guests, and we're glad that it worked well for you.Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back in the future and providing you with another positive experience.Warm regards,

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice view, surprisingly good food.
Séjour de 3 nuits en mars 2023
Réponse de Mahmoud Emara le 7 mars 2023
Dear Mr. BrianThank you for choosing to stay with us and for taking the time to give us a positive review. We are delighted to hear that you had an excellent experience during your stay. Our team works hard to ensure that every guest has a comfortable and memorable stay, and we are glad that we were able to meet your expectations.We hope that you will consider staying with ibis Hotel Sharq again in the future. Our team is committed to providing our guests with exceptional service, and we would love the opportunity to host you again.Thank you once again for your feedback, and we hope to see you soon.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are absolutely amazing! They go out of their way to make you feel welcome and help you with anything you need!
Séjour de 8 nuits en février 2023
Réponse de Quennie le 14 févr. 2023
Dear Ms. Catherine, Greetings.We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Agent

10/10 Excellent

Simon

Séjour de 3 nuits en janvier 2023
Réponse de Louis Khalil le 9 févr. 2023
Dear Ms. Simon,We very much appreciate your rating on Hotels.com regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Louis Khalil Front office Manager

2/10 Horrible

Abdullatif

Voyage en couple
Les points faibles : Personnel et service et équipements
The service was terrible. The breakfast is overrated and expensive. You are not allowed to have visitors in the room, you should stay in the lobby if you have guests which is weird
Réponse de Mahmoud Emara le 17 janv. 2023
Dear Mrs. Reem We appreciate that you took the time to share your review of your recent experience at our property. This feedback is very helpful to us as we establish our best path to providing successful guest satisfaction. While we understand your concern about the breakfast price is high,However, for the visitor are not allowed in the room, allow me to explain that, we are following the country law, and this policy is according to the country Rules & regulations, that man & woman are allowed in the room if they are married couples only, Hence we don't have any influence/power to violate/override such policy, We can assure you that your experience is not indicative of our usual high standards. Nevertheless, we have taken notes of the point you've raised in this review and these will be considered in our efforts to improve the quality and services we offer. We hope that you would give us another chance to make your stay as best as it can be.Sincerely,

10/10 Excellent

Seongsoon

Séjour de 3 nuits en janvier 2023
Réponse de Mahmoud Emara le 17 janv. 2023
Dear Mrs. Seong We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Jehad

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2022
Réponse de Louis Khalil le 31 déc. 2022
Dear Mr. Jehad, We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department.

10/10 Excellent

Marwan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Réponse de Quennie le 24 déc. 2022
Dear Mr. Marwan, We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department.

6/10 Satisfaisant

AHMED

Séjour de 2 nuits en décembre 2022

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Good Location
Good location & pretty good value for money as far as hotels in Kuwait go. It's a very straightforward choice if you are in Kuwait for 1-2 days solo. Decent size room, right smack bang in the middle of Kuwait City (I think) and there's a restaurant (Indian), launderette and a few shops near by so it's pretty convenient.
Séjour de 2 nuits en juillet 2022
Réponse de Quennie le 17 déc. 2022
Dear Ma'am/Sir,We very much appreciate your feedback regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Quennie Reservation Department

10/10 Excellent

Clemens

Séjour de 2 nuits en décembre 2022
Réponse de Quennie le 17 déc. 2022
Dear Mr. Clemens.We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department

8/10 Bien

Shumon

10/10 Excellent

Tautvydas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Louis was very helpful which made my check-in experience quick and smooth. Probably the best buffet breakfast I've hade.
Séjour de 2 nuits en novembre 2022
Réponse de Quennie le 10 déc. 2022
Dear Tautvydas,We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department

8/10 Bien

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2022
Réponse de Quennie le 10 déc. 2022
Dear Mr. Jonathan, We very much appreciate your rating regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department

10/10 Excellent

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good place to stay
Great middle of the road place to stay. The staff are super friendly and helpful, the place is clean and well situated. A fine place to spend a night or two.
Séjour de 1 nuit en novembre 2022
Réponse de Quennie le 10 déc. 2022
Dear Mr. Jonathan,We very much appreciate your feedback regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quennie Reservation Department

10/10 Excellent

Yousif Hussein

Les points forts : Propreté, personnel et service, équipements
Great location 5 minute drive in any direction will take you to attractions,would definitely stay here again.
Séjour de 9 nuits en octobre 2022
Réponse de Louis Khalil le 27 oct. 2022
Dear Mr. Yousif, We very much appreciate your feedback regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager

10/10 Excellent

ALFREDO

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Todo bien
todo perfecto. tienes lo que necesitas.
Séjour de 2 nuits en octobre 2022
Réponse de Louis Khalil le 27 oct. 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager

10/10 Excellent

Luis Felipe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Staff was brilliant and breakfast was also fantastic. The location is very good for exploring Kuwait City.
Séjour de 2 nuits en octobre 2022
Réponse de Louis Khalil le 25 oct. 2022
Dear Mr. Luis, Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Louis KhalilFront Office Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noise
Room next to me was very loud at 2am.
Séjour de 2 nuits en octobre 2022
Réponse de Louis Khalil le 24 oct. 2022
Dear Valued Guest hank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sincerely,Louis KhalilFront Office Manager