Avis
8,4
Très bien
8,4/10
Propreté
8,8/10
Personnel et service
8,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Management of Hard Rock Hotel Bali le 6 déc. 2023
Dear Martin, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate your lovely words about us. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali
8/10 Bien
Fabien
5 sept. 2023
Les points forts : Propreté et personnel et service
Fabien
Séjour de 2 nuits en août 2023
Réponse de Management of Hard Rock Hotel Bali le 7 sept. 2023
Dear Fabien, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Benjamin
2 août 2023
Benjamin
Séjour de 1 nuit en février 2023
Réponse de Management of Hard Rock Hotel Bali le 4 août 2023
Dear Benjamin,Thank you for staying at Hard Rock Hotel Bali and taking the time to share your enjoyable stay experience. Thrilled to learn the perfect score given as it indicates you had a blast during your stay with us. Your kind compliment is highly appreciated and will be shared with our team, you are a Rockstar!Please stay tuned to our social media for updated news, upcoming events and other cool promotions.We shall look forward to being with you in the future.Rockin' Regards,Management of Hard Rock Hotel Bali
8/10 Bien
Salma
Voyage en famille
30 juil. 2023
Les points forts : Propreté
Salma
Séjour de 4 nuits en juillet 2023
Réponse de Management of Hard Rock Hotel Bali le 3 août 2023
Dear Salma, Thank you for choosing to stay with us and taking the time to share your recent experience with us. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Habib
30 août 2022
Habib
Séjour de 1 nuit en août 2022
Réponse de Management of Hard Rock Hotel Bali le 1 sept. 2022
Dear Habib, Thank you for taking the time to write this review and the full score is given. You ROCK! Please stay tuned to our social media for updated news, upcoming events, and other cool promotions. And do not hesitate to let us know shall your travel bag bring you to Hard Rock Hotel Bali, for your next visit. Rockin' regards,
8/10 Bien
Nathalie
11 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
un super sejour
Nathalie
Séjour de 4 nuits en novembre 2019
Réponse de Management of Hard Rock Hotel Bali le 21 nov. 2019
Hi Nathalie, thank you so much for your positive review regarding your experience stay with us. Glad to know you have enjoyed the facilities in Hard Rock Hotel Bali. Pleased to let you know that We are in the middle of renovating our Deluxe rooms that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali
8/10 Bien
Stephanie
3 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hard rock Bali
Stephanie
Séjour de 2 nuits en septembre 2019
Réponse de Management of Hard Rock Hotel Bali le 4 oct. 2019
Dear Stephanie, Thank you for the kind words. We’re so happy your visit at Hard Rock Hotel Bali went so smoothly. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Rockin' regards, Management of Hard Rock Hotel Bali
6/10 Satisfaisant
Micaela
14 août 2019
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Moyen
Micaela
Séjour de 1 nuit en août 2019
Réponse de Hotel Management le 16 août 2019
Dear Micaela,
Thank you very much for taking your time to leave this review. Glad to know you had a good time inside the hotel. We have plan to renovating all our deluxe rooms this year and sound proofing will be one of the improvements in plan.
Come back and see us soon.
Rockin' regards,
Management of Hard Rock Hotel Bali
10/10 Excellent
Voyageur vérifié
12 juin 2019
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Hotel Management le 13 juin 2019
Dear Anonymous,
Thank you very much for taking your time to leave this rating.
Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit.
We will be looking forward to welcome you back.
Rockin' Regards
Management of Hard Rock Hotel Bali
8/10 Bien
Voyageur vérifié
Voyage en groupe
14 mai 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Management of Hard Rock Hotel Bali le 20 mai 2019
Dear Anonymous, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali
10/10 Excellent
Juan, Paris
Voyage en couple
7 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan
Séjour de 3 nuits en avril 2019
Réponse de Management of Hard Rock Hotel Bali le 9 avr. 2019
Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Appreciate your time in writing this feedback. I am sure my team will be very happy to hear the good news. Great to hear that you enjoyed our pool which is the largest hotel pool in Bali. Our people has been with us since day 1 and nothing is more important for us than our people and our guests. Without them there will be no rock stars. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali
10/10 Excellent
Nicolas
20 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour à l'hôtel Hard-Rock Café Bali
Nicolas
Séjour de 4 nuits en janvier 2019
Réponse de Management of Hard Rock Hotel Bali le 22 janv. 2019
Dear Nicolas, I would like to thank you for choosing to stay with the Hard Rock Hotel Bali and for being our rock star on this holiday. I will surely share the good news to the team. I cannot thank you enough for the nice mention about our people and service. They are our best asset we have and we are indeed very proud.We will be renovating our Deluxe rooms next year while this year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali
10/10 Excellent
christine
1 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel
christine
Séjour de 5 nuits en août 2018
Réponse de Management of Hard Rock Hotel Bali le 4 sept. 2018
Dear Christine, Thank you very much for taking your time to rating us. We are so glad to read that you have enjoyed your recent stay with us at Hard Rock Hotel Bali. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali
8/10 Bien
Cédric, Geneve
18 juil. 2018
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Chambre
Cédric
Séjour de 2 nuits en juillet 2018
Réponse de Management of Hard Rock Hotel Bali le 20 juil. 2018
Dear Cédric, Thank you very much for staying with us and for being our rock star. We will certainly share it with the team. I am sorry to hear that we did not fit in to your expectations on this visit. We are renovating our rooms and will complete soon. So when you visit again the vibe will be enhanced. We hope you consider a return stay in the future, perhaps to try one of our renovated rooms. We shall look forward to rocking with you again. Rockin’ regards, Management of Hard Rock Hotel Bali
8/10 Bien
Voyageur vérifié
3 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon emplacement et belle piscine pour enfants
Voyageur vérifié
Séjour de 3 nuits en août 2017
Dear Guest,
thank you very much for taking your time to write this review.
We are so glad to hear that you enjoyed an Amplified Service in our swimming pool.
Do stay tuned on our upcoming events and promotion,
and do not hesitate to let us know shall there be further assistance that we could offer towards your next visit.
Rockin' Regards,
Ian Kusuma
Asst. Marketing Communication Manager
8/10 Bien
fouzi
17 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fouzi
Séjour de 14 nuits en août 2017
Dear Fouzi,
thank you very much for taking your time to write this review.
Shall there be further assistance that we could offer to amplify your experience and make it a 5 stars experience, do not hesitate to let us know.
Rockin' Regards,
Ian Kusuma
Asst. Marketing Communication Manager
10/10 Excellent
Kim
16 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
“Idéalement situé et superbe piscine
Kim
Séjour de 4 nuits en juillet 2017
Dear Kim
thank you very much for taking your time to write this review.
We are so glad to hear that you enjoyed our location in the prime site of Kuta, as well as your stay experience here at Hard Rock Hotel Bali.
Do stay tuned for our upcoming events and promotion,
and do not hesitate to let us know shall there be further assistance that we could offer towards your next visit.
Rockin' Regards,
Ian Kusuma
Asst. Marketing Communication Manager
8/10 Bien
Voyageur vérifié
23 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2017
Réponse de Hard Rock Hotel Bali le 27 juil. 2017
Dear Guest,
thank you very much for taking your time to write this review.
We are so glad that you enjoyed the Amplified Service delivered by our Band Members that made it up to your stay.
Do stay tuned for our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your next stay.
Rockin' Regards,
Ian Kusuma
Asst. Marketing Communication Manager
8/10 Bien
Geoffroy
4 mars 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Hotel idéalement placé avec une superbe piscine
Geoffroy
Réponse de General Manager le 6 mars 2017
Dear Geoffroy,
thank you very much for taking your time to write this review.
We are glad to hear that you enjoyed your stay with us, as well as the Amplified Service delivered by our Band Members (staff).
We take note for your suggestion to our breakfast.
Stay tuned to our upcoming events and promotion,
and don't hesitate to let us know if we can offer further assistance for your next visit.
Rockin' Regards,
Ian Kusuma
Asst. Marketing Communication Manager
10/10 Excellent
Frédéric
29 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel pour les grands et les petits.
Frédéric
Réponse de General Manager le 2 janv. 2017
Dear Frederic,
thank you very much for your feedback,
we are glad to hear that you enjoyed the amplified service delivered by our band members (staff),
We look forward to welcome you and your family back at Hard Rock Hotel Bali,
Rockin' Regards
Ian Kusuma
Asst. Marketing Communication Manager
8/10 Bien
Voyageur vérifié
28 août 2016
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Piscine géniale, chambres très moyennes
Voyageur vérifié
4/10 Médiocre
Laurence
26 août 2016
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Une usine bruyante
Laurence
10/10 Excellent
Jerome
16 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jerome
8/10 Bien
Voyageur vérifié
26 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Hard Rock Hotel Bali le 23 juil. 2016
Hi, Thank you for your review. We look forward to welcoming you back in the future.
10/10 Excellent
xavier, Montpellier
17 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel branchė en face de la plage
xavier
4/10 Médiocre
William, Paris
10 oct. 2015
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Noisy, expensive and badly located
William
8/10 Bien
sophie, France
22 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel
sophie
10/10 Excellent
Steve
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en mai 2024
Réponse de Management of Hard Rock Hotel Bali le 24 mai 2024
Dear Steve, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!Thank you and we will be looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali
10/10 Excellent
Takuma
Voyage en groupe
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Takuma
Séjour de 1 nuit en mai 2024
Réponse de Management of Hard Rock Hotel Bali le 22 mai 2024
Dear Takuma, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!Again, thank you and we will be looking forward to welcome you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali
8/10 Bien
Belinda
Voyage en famille avec de jeunes enfants, Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belinda
Séjour de 4 nuits en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 17 mai 2024
Dear Belinda, Thank you for taking the time to share your memorable stay experience at Hard Rock Hotel Bali. There is nothing that can make us happier besides an ear-to-ear smile from guests who recently stayed with us and you are definitely one of them. You are a Rockstar!It has been a pleasure having you and we shall look forward to rocking with you again.Rockin' Regards,Management of Hard Rock Hotel Bali
8/10 Bien
Muhammad Umer
Voyage en famille avec de jeunes enfants
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muhammad Umer
Séjour de 9 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 10 mai 2024
Dear Muhammad Umer, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Shincy Kurian
Voyage en famille avec de jeunes enfants, Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shincy Kurian
Séjour de 5 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 9 mai 2024
Dear Shincy Kurian,Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate the review given. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali
6/10 Satisfaisant
Rachel
Voyage en famille
5 mai 2024
Rachel
Séjour de 6 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 9 mai 2024
Dear Rachel, Thank you for having taken the time to share your recent experience with us. As the leading family and entertainment hotel in Bali, every family member deserves a great time, especially the little ones! Referring to your feedback about expensive rate, our pricing point remain competitive with other international 5-star resorts around Kuta and Bali in general. We regret any shortcomings in reference to the room. Our "Juliet" balcony is very different from a regular balcony as expected, but enough space for 2 adults to stand outside to get some fresh air. The deluxe room is convenient for family of 2 adults and 2 kids with 32 m² size. In addition, bigger room and elevated amenities are available in the higher category. Once again, thank you for being with us and although we are not achieving our goal of providing you with a top notch stay, we do hope to have the opportunity to turn your experience around.Rockin’ regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Symone
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Symone
Séjour de 1 nuit en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 6 mai 2024
Dear Symone, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We truly appreciate your kind compliments pertaining our facilities, especially the fantastic pool, tasty breakfast spread throughout your stay and the comfortable room. Our staff is truly the one who steal the spotlight and we glad to know you enjoy the amplified service by them. Thank you for being with us and we will be looking forward to welcoming you back soon for another rockin' stayRockin’ Regards,Management of Hard Rock Hotel Bali
8/10 Bien
Shifeng
Voyage en famille avec de jeunes enfants
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shifeng
Séjour de 2 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 6 mai 2024
Dear Shifeng,Thank you for staying at Hard Rock Hotel Bali and taking the time to share your enjoyable stay experience. In Hard Rock, music is our mantra so you can hear it everywhere, even underwater. We regret any shortcomings in referring to the room and we assure you that your feedback is taken with the utmost priority to improve our facilities. Thank you again and we hope to see you on another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Brandon
1 mai 2024
Brandon
Séjour de 3 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 22 mai 2024
Dear Brandon, Thank you for choosing to stay with us and taking the time to share the feedback. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
jorge Luis Malaga
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jorge Luis Malaga
Séjour de 4 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 2 mai 2024
Dear Jorge Luis Malaga, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate your lovely words about us. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. Please stay tuned to our news and let us know if we can help in any way. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali
8/10 Bien
Linda Rosa
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Linda Rosa
Séjour de 8 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 2 mai 2024
Dear Linda Rosa, Thank you for having taken the time to share your recent stay experience with us. We are delighted to know your lovely words about us. It is really appreciated. Recently, we welcome the new display of memorabilia collections from iconic artists as well as the newly renovated reception area. Just to name a few, we are going to revamp our Rock Shop, redesign Starz Diner restaurant and many more this year. Upon completion, these new features will be a fantastic lift up for an enjoyable stay experience.Thank you for choosing us and we shall look forward to being with you on another rockin' stay.Rockin’ regards,Management of Hard Rock Hotel Bali
8/10 Bien
Oliver
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oliver
Séjour de 1 nuit en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 2 mai 2024
Dear Oliver, Thank you for the review. We truly appreciate it. We have a magnificent array of breakfast spread which carefully created by our culinary team from international to local dishes in rotation. Pleased to learn our delectable food selections brings so much joy during your stay.It has been a pleasure having you and we are looking forward to welcome you back on another rockin' stay!Rockin’ regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Mathew
Voyage en famille avec de jeunes enfants
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mathew
Séjour de 10 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 22 avr. 2024
Dear Matthew, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!We will be looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali
10/10 Excellent
SUDHEESH BALAKRISHNA
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SUDHEESH BALAKRISHNA
Séjour de 4 nuits en février 2024
Réponse de Management of Hard Rock Hotel Bali le 11 avr. 2024
Dear SUDHEESH BALAKRISHNA,Thank you for choosing to stay with us and taking the time to give a rating. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
6/10 Satisfaisant
Albrey
Voyage en famille
8 avr. 2024
Les points forts : Personnel et service et équipements
Albrey
Séjour de 2 nuits en avril 2024
Réponse de Management of Hard Rock Hotel Bali le 11 avr. 2024
Dear Albrey, Thank you for taking the time to share your recent stay experience. Our team strives for excellence in everything they do when it comes to maintaining cleanliness. The dampness in the room does not reflect the standard we adhere to and we regret any shortcomings in reference to that. Your feedback is really appreciated as our team will inspect the room promptly and carry out further action to overcome the issue accordingly. We have a dedicated team that regularly tests the water quality routinely throughout the day and follow a strict pool maintenance schedule. Our pool is treated to national industry standards to ensure a safe and enjoyable experience for all of our guests.It is through your feedback that we can improve our services and set the bar for delivering authentic experiences.Thank you for choosing us and we do hope to turn your experience around when you visit Bali.Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
siv, løken
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
siv
Séjour de 15 nuits en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 4 avr. 2024
Dear Siv, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are glad to hear that you enjoyed your stay overall. Well-known as the leading family hotel in the island, we believe everyone deserves a great time, especially the little ones!Our culinary team craft a tasty selections for the breakfast spread as well as the ala carte menu. We are pleased to know the breakfast experience is superb, yet the other menus were not quite as you're expected. If only you let us know directly, our team would have been able to assist you accordingly. Regarding food and beverage prices in the hotel, our pricing point remains competitive with other international 5-star resorts around Kuta and Bali in general. Daily promotions and happy hour are also available for guests to enjoy.Thank you for choosing us and we shall look forward to rocking with you again!Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Anita
30 mars 2024
Anita
Séjour de 7 nuits en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 22 avr. 2024
Dear Anita, Thank you for choosing to stay with us and taking the time to share your feedback. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
8/10 Bien
Nicole Renee, Banksia Beach
Voyage en famille
17 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nicole Renee
Séjour de 5 nuits en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 21 mars 2024
Dear Nicole, Thank you for having your holiday at Hard Rock Hotel Bali. As the leading entertainment hotel in Bali, the Hard Rock brand caters to entertainment for everyone, channeling music and modern lifestyle into every elements of our hotel. The activities and hustle bustle within hotel premises may be overwhelming for some people, but our team strive for guest's convenience at most.Thank you for choosing us and we shall look forward to being with you on another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali
8/10 Bien
Roland, Lilongwe
Voyage en famille
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roland
Séjour de 1 nuit en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 22 mars 2024
Dear Roland,Thank you for having taken the time to share your impressions about us.As the leading entertainment hotel in Bali, the Hard Rock brand caters to entertainment for everyone, channeling music and modern lifestyle into every elements of our hotel. Our staff are valuable asset that we are so proud of and they go the extra mile to deliver amplified service. Like no other, our star studded facilities channels a rock star vibe for every guest to enjoy.Thank you for choosing us and we shall look forward to being with you on another rockin' stay!Rockin’ regards,Management of Hard Rock Hotel Bali
10/10 Excellent
George
Voyage en famille avec de jeunes enfants, Voyage en famille
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
George
Séjour de 13 nuits en décembre 2023
Réponse de Management of Hard Rock Hotel Bali le 21 mars 2024
Dear George, Thank you for staying at Hard Rock Hotel Bali. We are delighted to know you enjoyed every bit of the holiday and pampered by our friendly staff who craft a memorable stay for you and the family. Our staff are valuable asset that we are so proud of and they go the extra mile to deliver amplified service.Thank you for choosing us and we shall look forward to being with you on another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali
8/10 Bien
Scott
13 mars 2024
Scott
Séjour de 9 nuits en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 3 avr. 2024
Dear Scott, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Kheng Joo
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kheng Joo
Séjour de 3 nuits en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 21 mars 2024
Dear Kheng Joo, Thank you for staying at Hard Rock Hotel Bali and taking the time to share your kind review. Thrilled to learn the score given as it indicates you had a blast during your stay with us. Your kind compliment is highly appreciated and will be shared with our team, you are a Rockstar!It has been a pleasure of having you and we shall look forward to being with you in the future.Rockin' Regards,Management of Hard Rock Hotel Bali
10/10 Excellent
Yusliana Binte
Voyage en famille avec de jeunes enfants
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yusliana Binte
Séjour de 3 nuits en mars 2024
Réponse de Management of Hard Rock Hotel Bali le 12 mars 2024
Dear Yusliana Binte,Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!It has been a pleasure having you and we will be looking forward to welcome you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali