Avis sur Pan Pacific Serviced Suites Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur
Jalan Sultan Ismail, Kuala Lumpur
Avis
9,0
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
9,6/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
15 juil. 2023
Séjour de 7 nuits en juillet 2023
Réponse de Cristian Nannucci le 3 août 2023
Dear Youssef,Thank you for your review of your stay at Pan Pacific Serviced Suites Kuala Lumpur.We are truly sorry that your stay was not up to your expectations. We sincerely hope that you are able to provide us with details of your experience in order for us to address our shortcomings. Please email the hotel or myself directly. We hope you will give us another chance to welcome you back for a better stay experience. Thank you. Sincerely Yours, Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
joseph
Voyage en famille
16 avr. 2024
joseph
Séjour de 4 nuits en avril 2024
Réponse de Gary Loke le 25 avr. 2024
Dear Joseph,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours,Gary Loke Resident Manager Pan Pacific Service Suites Kuala Lumpur
10/10 Excellent
Miyuki
14 avr. 2024
Miyuki
Séjour de 8 nuits en avril 2024
10/10 Excellent
Jie
9 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jie
Séjour de 4 nuits en mars 2024
Réponse de Gary Loke le 25 avr. 2024
Dear Jie,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
KIAN TECK PATRICK
Voyage d’affaires
15 mars 2024
Les points forts : Propreté et équipements
KIAN TECK PATRICK
Séjour de 1 nuit en mars 2024
Réponse de Gary Loke le 2 avr. 2024
Dear Patrick,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours ,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur
8/10 Bien
Maya, shoreline
Voyage en famille
7 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maya
Séjour de 1 nuit en mars 2024
Réponse de Gary Loke le 2 avr. 2024
Dear Maya,Thank you for taking the time to share your stay experience with us at Pan Pacific Serviced Suites Kuala Lumpur.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We hope to see you again soon for another refreshing stay with us. Sincerely Yours,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur
8/10 Bien
Siew Wai
Voyage en famille
25 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Siew Wai
Réponse de Gary Loke le 25 avr. 2024
Dear Siew Wai,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur
8/10 Bien
Voyageur vérifié
16 févr. 2024
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2024
10/10 Excellent
Enhao
Voyage en famille
15 févr. 2024
Les points forts : Propreté et confort de la chambre
Enhao
Séjour de 6 nuits en février 2024
10/10 Excellent
Rita
10 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rita
Séjour de 4 nuits en février 2024
10/10 Excellent
Nick
31 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nick
Séjour de 8 nuits en janvier 2024
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 janv. 2024
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en janvier 2024
10/10 Excellent
Kaibin
16 janv. 2024
Les points forts : Propreté et confort de la chambre
Great place to stay
Kaibin
Séjour de 3 nuits en janvier 2024
10/10 Excellent
Jane
11 janv. 2024
Jane
Séjour de 5 nuits en janvier 2024
10/10 Excellent
Ganesh
8 janv. 2024
Ganesh
Séjour de 3 nuits en janvier 2024
10/10 Excellent
Voyageur vérifié
Voyage en groupe
7 janv. 2024
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Hee Chen
5 janv. 2024
Hee Chen
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Lian-Nee
Voyage en famille
1 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lian-Nee
Séjour de 11 nuits en décembre 2023
10/10 Excellent
Voyageur vérifié
Voyage en famille
18 déc. 2023
Les points forts : Propreté et confort de la chambre
Worth the money
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Yazid
Voyage en famille
17 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Yazid
Séjour de 3 nuits en décembre 2023
8/10 Bien
Kusal
Voyage en couple
9 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kusal
10/10 Excellent
Jin
Voyage en groupe
9 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jin
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Jin
Voyage en famille
9 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jin
Séjour de 3 nuits en décembre 2023
8/10 Bien
Amanda
2 déc. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Amanda
Séjour de 4 nuits en novembre 2023
Réponse de Cristian Nannucci le 5 déc. 2023
Dear Amanda,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
8/10 Bien
Maria Shezadi
Voyage en couple
29 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maria Shezadi
Séjour de 9 nuits en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Maria,We are delighted to know that you enjoyed our warm hospitality and service during your recent stay at Pan Pacific Serviced Suites Kuala Lumpur.We appreciate your feedback regarding the lounge hours and will explore the possibility of extending the lounge hours if the need arises, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
2/10 Horrible
Yu Chien
23 nov. 2023
Yu Chien
Séjour de 1 nuit en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Yu Chien,Thank you for your review of your recent stay at Pan Pacific Serviced Suites Kuala Lumpur.We are truly sorry that your stay was not up to your expectations. We sincerely hope that you are able to provide us with details of your experience in order for us to address our shortcomings. Please email the hotel or myself directly. We hope you will give us another chance to welcome you back for a better stay experience. Thank you. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
SUL HEE
20 nov. 2023
SUL HEE
Séjour de 1 nuit en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Sul Hee,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Siew Yen Serene
17 nov. 2023
Siew Yen Serene
Séjour de 3 nuits en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Serene,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
6/10 Satisfaisant
John Emmanuel
Voyage en famille
15 nov. 2023
Les points forts : Propreté et confort de la chambre
Recommended stay
John Emmanuel
Séjour de 4 nuits en novembre 2023
Réponse de Cristian Nannucci le 24 nov. 2023
Dear John,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback and are delighted to hear that you found our property well-kept and enjoyed its prime location.We apologize for any inconvenience caused by the outside music noise late at night. We understand the importance of a peaceful stay, and we're actively looking into measures to address this concern. Your input is invaluable, and it helps us enhance the overall experience for our guests.We are pleased that, despite the noise concern, you still found our property to be a nice and worthwhile place to stay. If there is anything specific, you would like us to address or if you have any further suggestions, please feel free to share. Your comfort is our priority, and we want to ensure that your next visit exceeds expectations.Once again, thank you for choosing to stay with us. We look forward to welcoming you back and providing you with an even better experience enjoyable stay.Sincerely Yours,Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur
10/10 Excellent
Zhiwei Daryl
Voyage en groupe, Voyage en couple
14 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Zhiwei Daryl
Séjour de 2 nuits en novembre 2023
Réponse de Cristian Nannucci le 24 nov. 2023
Dear Daryl,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Sincerely Yours,Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur
10/10 Excellent
Babu, Auckland
6 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Babu
Séjour de 4 nuits en octobre 2023
Réponse de Cristian Nannucci le 24 nov. 2023
Dear Babu,Thank you for taking the time to rate our hotel with 5 stars!We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Sincerely Yours,Cristian NannucciComplex General Manager
6/10 Satisfaisant
Tony chan
24 oct. 2023
Les points forts : Propreté et confort de la chambre
Tony chan
Séjour de 7 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Tony,Thank you for sharing your feedback on your recent stay with us. I sincerely apologise for not meeting your expectations on the room cleanliness during your stay. Please rest assured that we will investigate the issue to ensure that it doesnt happen again. Cleanliness is top priority for us and we are committed to maintaining the high standards you expect.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back again for a better stay experience.Inspiringly Yours,Cristian NannucciComplex General ManagerPARROYAL COLLECTION Kuala Lumpur
10/10 Excellent
alexander
Voyage en groupe
24 oct. 2023
Les points forts : Propreté et confort de la chambre
alexander
Séjour de 5 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Alexander,The team at PARKROYAL COLLECTION Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur
10/10 Excellent
Amy Teo
Voyage en groupe
23 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amy Teo
Séjour de 2 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Amy,The team at PARKROYAL COLLECTION Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur
8/10 Bien
Tony chan
23 oct. 2023
Les points forts : Propreté et confort de la chambre
Tony chan
Séjour de 3 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Tony,The team at PARKROYAL COLLECTION Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur
10/10 Excellent
YUKARI
Voyage en groupe
9 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
YUKARI
Séjour de 6 nuits en octobre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Yukari,Thank you for making Pan Pacific Serviced Suites your accommodation of choice during your trip in Kuala Lumpur. We are delighted to have received your FIVE Stars rating and to know that you enjoyed our warm hospitality and service during your stay. The team and I look forward to having you again. Sincerely Yours,Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Lal
4 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Lal
Séjour de 1 nuit en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Lal,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Matyani
Voyage en famille avec de jeunes enfants
2 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Matyani
Séjour de 3 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Matyani,Thank you for making Pan Pacific Serviced Suites Kuala Lumpur your accommodation of choice away from home.It was heartening to know that you had an amazing stay and were impressed with our stellar service, cleanliness, facilities and location of the hotel.Your lovely compliments had been shared with the team and we cannot wait to welcome you back for another refreshing stay with us.Sincerely Yours,Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Rose
27 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Rose
Séjour de 5 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Rose,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Omar
Voyage en famille, Voyage en couple
26 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Omar
Séjour de 9 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Omar,Thank you for making Pan Pacific Serviced Suites your accommodation of choice during your trip in Kuala Lumpur. We are delighted to have received your FIVE Stars rating and to know that you enjoyed our warm hospitality and service during your stay. The team and I look forward to having you again. Sincerely Yours,Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
8/10 Bien
Mak Hung Terence
Voyage d’affaires
23 sept. 2023
Les points forts : Propreté et confort de la chambre
Mak Hung Terence
Séjour de 2 nuits en septembre 2023
Réponse de Cristian Nannucci le 4 oct. 2023
Dear Terence,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
8/10 Bien
Woan lih
Voyage en famille
19 sept. 2023
Les points forts : Propreté et confort de la chambre
Woan lih
Séjour de 2 nuits en septembre 2023
Réponse de Cristian Nannucci le 4 oct. 2023
Dear Woan lih,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
6/10 Satisfaisant
Jui Liang
17 sept. 2023
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Jui Liang
Séjour de 1 nuit en juin 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Jui Liang,Thank you for staying at Pan Pacific Serviced Suites during your visit to Kuala Lumpur. We are glad that you had a pleasant stay overall and we look forward to welcome you back again soon.Sincerely Yours,Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Olga, Denver
16 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Olga
Séjour de 3 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Olga,Thank you for making Pan Pacific Serviced Suites Kuala Lumpur your accommodation of choice away from home.It was heartening to know that you had an amazing stay and were impressed with our stellar service, cleanliness, facilities and location of the hotel.Your lovely compliments had been shared with the team and we cannot wait to welcome you back for another refreshing stay with us.Sincerely Yours,Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur
8/10 Bien
Mark
9 sept. 2023
Les points forts : Confort de la chambre
Mark
Séjour de 6 nuits en août 2023
Réponse de Cristian Nannucci le 12 sept. 2023
Dear Mark,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Jason
Voyage en groupe
28 août 2023
Les points forts : Propreté et confort de la chambre
Great place to stay !
Jason
Séjour de 3 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Jason,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Mistica
21 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mistica
Séjour de 5 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Mistica,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Stephen
Voyage en famille
20 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Stephen,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Buang Matyani
Voyage en famille avec de jeunes enfants
17 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Buang Matyani
Séjour de 3 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Buang Matyani,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
10/10 Excellent
Shigeki
Voyage en famille avec de jeunes enfants
13 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Shigeki
Séjour de 4 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Shigeki,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur