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Avis sur Pan Pacific Serviced Suites Kuala Lumpur

3.5 out of 5
Pan Pacific Serviced Suites Kuala Lumpur
Jalan Sultan Ismail, Kuala Lumpur

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 56 avis sur 81." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 81." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 81." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 81." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 81." "

9,4/10

Propreté

9,4/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

2/10 Horrible

YOUSSEF

Séjour de 7 nuits en juillet 2023
Réponse de Cristian Nannucci le 3 août 2023
Dear Youssef,Thank you for your review of your stay at Pan Pacific Serviced Suites Kuala Lumpur.We are truly sorry that your stay was not up to your expectations. We sincerely hope that you are able to provide us with details of your experience in order for us to address our shortcomings. Please email the hotel or myself directly. We hope you will give us another chance to welcome you back for a better stay experience. Thank you. Sincerely Yours, Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

joseph

Voyage en famille
Great place and great buffet breakfast and all day espresso coffee
Séjour de 4 nuits en avril 2024
Réponse de Gary Loke le 25 avr. 2024
Dear Joseph,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours,Gary Loke Resident Manager Pan Pacific Service Suites Kuala Lumpur

10/10 Excellent

Miyuki

Séjour de 8 nuits en avril 2024

10/10 Excellent

Jie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean and well maintained.
Séjour de 4 nuits en mars 2024
Réponse de Gary Loke le 25 avr. 2024
Dear Jie,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

KIAN TECK PATRICK

Voyage d’affaires
Les points forts : Propreté et équipements
Room is luxurious and well kept. Near to shopping and eateries
Séjour de 1 nuit en mars 2024
Réponse de Gary Loke le 2 avr. 2024
Dear Patrick,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours ,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur

8/10 Bien

Maya, shoreline

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I always like Pan Pacific that’s why I stay here. I was about to give 1 star because of my room smelt smoke very bad very not acceptable. I cancelled because of very nice staff, property clean, location very good, everything what I look for was here minus the smoke issue. So I purposely overnighted in KL to go to Pavillion. I checked in hotel 9pm, left hotel for dinner nearby. Went back little past midnight into our room first time. Smell smoke very bad. I thought the place is non smoking? I called receptionist past midnight, but because of we were very tired and I will check out in the morning, so wedecided to stay in the same room. What a mistake! I got headache next day. Suggestion to management: you guys need very straight with your non smoking policy building. It’s very dissapointed the fact that the room smell smoke very bad. From staff reaction, it seemed common issue with the place.
Séjour de 1 nuit en mars 2024
Réponse de Gary Loke le 2 avr. 2024
Dear Maya,Thank you for taking the time to share your stay experience with us at Pan Pacific Serviced Suites Kuala Lumpur.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We hope to see you again soon for another refreshing stay with us. Sincerely Yours,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur

8/10 Bien

Siew Wai

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Always a great stay at Pan Pacific Serviced Suite. Spacious with 2 bedrooms and has a washer and dryer to do my laundry.
Réponse de Gary Loke le 25 avr. 2024
Dear Siew Wai,Thank you for taking the time to share with us your kind reviews on Pan Pacific Serviced Suites Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours,Gary Loke Resident Manager Pan Pacific Serviced Suites Kuala Lumpur

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Enhao

Voyage en famille
Les points forts : Propreté et confort de la chambre
房間很大、位置很好、設備很完善 可惜住的房型沒有浴缸
Séjour de 6 nuits en février 2024

10/10 Excellent

Rita

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and comfortable. Walkable distance to restaurants and shops. Will stay again next time
Séjour de 4 nuits en février 2024

10/10 Excellent

Nick

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brilliant hotel, facilities surpassed our expectations. We really loved our stay here.
Séjour de 8 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
很棒的住宿,房間設備應有儘有,整齊乾淨,地理位置優越,頂樓泳池超棒!非常推薦這間住宿。
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Kaibin

Les points forts : Propreté et confort de la chambre
Great place to stay
Lovely place to stay, good gym and chill out room. Friendly staff as well. Quick shout out to Syaffik from the breakfast restaurant as well, super friendly and tries to know each an every guest by name. Amazing memory
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Jane

Séjour de 5 nuits en janvier 2024

10/10 Excellent

Ganesh

Séjour de 3 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et confort de la chambre
It was a one night stay, but the two-bedroom apartment looks comfortable enough for a much longer stay. The kitchen and room facilities are great.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Hee Chen

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Lian-Nee

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very good location. Walking distance to shopping malls and foodies. Rooms is very clean and spacious for our family of four and staff are very helpful and polite.
Séjour de 11 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Worth the money
Very good location. Hotel staff were friendly and hotel itself was very clean. Yes I would recommend for any one from family, couples, singles and businesses.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Yazid

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

8/10 Bien

Kusal

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

10/10 Excellent

Jin

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice Hotel Very clean and staff are very kind and professional. Lots of dining and shopping options near by
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Jin

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

8/10 Bien

Amanda

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Cristian Nannucci le 5 déc. 2023
Dear Amanda,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

8/10 Bien

Maria Shezadi

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff were friendly and very helpful. Had a very pleasant stay and location is ideal for accessing food and shopping. Only suggestion would be to make the lounge accesible for longer - later than 10pm.
Séjour de 9 nuits en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Maria,We are delighted to know that you enjoyed our warm hospitality and service during your recent stay at Pan Pacific Serviced Suites Kuala Lumpur.We appreciate your feedback regarding the lounge hours and will explore the possibility of extending the lounge hours if the need arises, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

2/10 Horrible

Yu Chien

Séjour de 1 nuit en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Yu Chien,Thank you for your review of your recent stay at Pan Pacific Serviced Suites Kuala Lumpur.We are truly sorry that your stay was not up to your expectations. We sincerely hope that you are able to provide us with details of your experience in order for us to address our shortcomings. Please email the hotel or myself directly. We hope you will give us another chance to welcome you back for a better stay experience. Thank you. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

SUL HEE

Séjour de 1 nuit en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Sul Hee,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Siew Yen Serene

Séjour de 3 nuits en novembre 2023
Réponse de Cristian Nannucci le 30 nov. 2023
Dear Serene,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

6/10 Satisfaisant

John Emmanuel

Voyage en famille
Les points forts : Propreté et confort de la chambre
Recommended stay
Property is well kept and location is good though we can hear music from outside in the room late at night. Situated on other side of main shopping belt, hence, it is quieter on this side Overall, it is a nice property worth staying
Séjour de 4 nuits en novembre 2023
Réponse de Cristian Nannucci le 24 nov. 2023
Dear John,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback and are delighted to hear that you found our property well-kept and enjoyed its prime location.We apologize for any inconvenience caused by the outside music noise late at night. We understand the importance of a peaceful stay, and we're actively looking into measures to address this concern. Your input is invaluable, and it helps us enhance the overall experience for our guests.We are pleased that, despite the noise concern, you still found our property to be a nice and worthwhile place to stay. If there is anything specific, you would like us to address or if you have any further suggestions, please feel free to share. Your comfort is our priority, and we want to ensure that your next visit exceeds expectations.Once again, thank you for choosing to stay with us. We look forward to welcoming you back and providing you with an even better experience enjoyable stay.Sincerely Yours,Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

10/10 Excellent

Zhiwei Daryl

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location to shopping areas and local foods. Would definitely be staying here again for my next trip.
Séjour de 2 nuits en novembre 2023
Réponse de Cristian Nannucci le 24 nov. 2023
Dear Daryl,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Sincerely Yours,Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

10/10 Excellent

Babu, Auckland

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Really a nice place to stay, big rooms
Séjour de 4 nuits en octobre 2023
Réponse de Cristian Nannucci le 24 nov. 2023
Dear Babu,Thank you for taking the time to rate our hotel with 5 stars!We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Sincerely Yours,Cristian NannucciComplex General Manager

6/10 Satisfaisant

Tony chan

Les points forts : Propreté et confort de la chambre
Great location. Room decor and amenities were good. However, the room cleaning service needs improvement. Bin was not emptied everyday. Not replacing the hand towels after taking the dirty one away. Not vacuuming everyday. This is not what I expected from a 5-stars establishment.
Séjour de 7 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Tony,Thank you for sharing your feedback on your recent stay with us. I sincerely apologise for not meeting your expectations on the room cleanliness during your stay. Please rest assured that we will investigate the issue to ensure that it doesnt happen again. Cleanliness is top priority for us and we are committed to maintaining the high standards you expect.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back again for a better stay experience.Inspiringly Yours,Cristian NannucciComplex General ManagerPARROYAL COLLECTION Kuala Lumpur

10/10 Excellent

alexander

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 5 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Alexander,The team at PARKROYAL COLLECTION Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

10/10 Excellent

Amy Teo

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was friendly.
Séjour de 2 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Amy,The team at PARKROYAL COLLECTION Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

8/10 Bien

Tony chan

Les points forts : Propreté et confort de la chambre
Great location. Room amenities and decor were good. Staff were friendly.
Séjour de 3 nuits en octobre 2023
Réponse de Cristian Nannucci le 31 oct. 2023
Dear Tony,The team at PARKROYAL COLLECTION Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

10/10 Excellent

YUKARI

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
ホテルがまだ新しくて綺麗で、スタッフの対応もとても親切で良く、モーニングも美味しかったす。  場所もどこに行くのも便利で何でもあり何不自由も無く過ごせました。 またマレーシアに来たら是非泊まりたいです。
Séjour de 6 nuits en octobre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Yukari,Thank you for making Pan Pacific Serviced Suites your accommodation of choice during your trip in Kuala Lumpur. We are delighted to have received your FIVE Stars rating and to know that you enjoyed our warm hospitality and service during your stay. The team and I look forward to having you again. Sincerely Yours,Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Lal

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Lal,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Matyani

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Strategic location, Cleaness and friendly staff right from the door step. Front desk staff serve you with smile and professional. Keep up the good work.
Séjour de 3 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Matyani,Thank you for making Pan Pacific Serviced Suites Kuala Lumpur your accommodation of choice away from home.It was heartening to know that you had an amazing stay and were impressed with our stellar service, cleanliness, facilities and location of the hotel.Your lovely compliments had been shared with the team and we cannot wait to welcome you back for another refreshing stay with us.Sincerely Yours,Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Rose

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Large clean and new serviced apartments Would definitely stay here again.
Séjour de 5 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Rose,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Omar

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dit hotel heeft alles wat er verwacht wordt kan worden. Goede service, netheid en een perfecte locatie om te verblijven. Alles was letterlijk op loopafstand te bereiken. Als wij terugkomen dan zullen wij zeker dit hotel weer nemen. Ik raad deze hotel aan voor iedereen.
Séjour de 9 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Omar,Thank you for making Pan Pacific Serviced Suites your accommodation of choice during your trip in Kuala Lumpur. We are delighted to have received your FIVE Stars rating and to know that you enjoyed our warm hospitality and service during your stay. The team and I look forward to having you again. Sincerely Yours,Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

8/10 Bien

Mak Hung Terence

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Cristian Nannucci le 4 oct. 2023
Dear Terence,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

8/10 Bien

Woan lih

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Cristian Nannucci le 4 oct. 2023
Dear Woan lih,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

6/10 Satisfaisant

Jui Liang

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Jui Liang,Thank you for staying at Pan Pacific Serviced Suites during your visit to Kuala Lumpur. We are glad that you had a pleasant stay overall and we look forward to welcome you back again soon.Sincerely Yours,Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Olga, Denver

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was one of he best accommodations I ever stayed! Location- can not get better that that! Clean, comfortable room, washer/dryer were such a bonus. Pretty mush can’t think about anything could be improved. Great stay. Would highly recommend and I definitely will be back.
Séjour de 3 nuits en septembre 2023
Réponse de Cristian Nannucci le 1 nov. 2023
Dear Olga,Thank you for making Pan Pacific Serviced Suites Kuala Lumpur your accommodation of choice away from home.It was heartening to know that you had an amazing stay and were impressed with our stellar service, cleanliness, facilities and location of the hotel.Your lovely compliments had been shared with the team and we cannot wait to welcome you back for another refreshing stay with us.Sincerely Yours,Cristian NannucciComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur

8/10 Bien

Mark

Les points forts : Confort de la chambre
Séjour de 6 nuits en août 2023
Réponse de Cristian Nannucci le 12 sept. 2023
Dear Mark,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Sincerely Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Jason

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Great place to stay !
Stay was excellent. Location is good, in center of bukit Bintang. Easily accessible!
Séjour de 3 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Jason,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Mistica

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Mistica,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent service of the staff throughout the check-in and check-out process. The room is large enough for couples. We enjoyed stay here and will be back if we travel again KL in coming future.
Séjour de 1 nuit en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Stephen,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Buang Matyani

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Located in the centre of city with easy access and walking distance to shopping, entertainment, dining option and public transport. - Room smoke detector too near to kitchen area causing and alarm activation even when do a simple cook like cooking maggi.
Séjour de 3 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Buang Matyani,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

10/10 Excellent

Shigeki

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
スタッフは親切で対応も丁寧でした。 ホテルはショッピングセンターに隣接しており、買い物や食事に便利でした。 部屋に洗濯機と乾燥機があったのは便利で嬉しかったのですが、簡易的な使用案内の様なものがあると良いと思いました。
Séjour de 4 nuits en août 2023
Réponse de Cristian Nannucci le 30 août 2023
Dear Shigeki,The team at Pan Pacific Serviced Suites Kuala Lumpur is thrilled to have received your FIVE Stars rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur