Avis sur Alila Bangsar, Kuala Lumpur
Alila Bangsar, Kuala Lumpur
58 Jalan Ang Seng, Kuala Lumpur, Kuala Lumpur
Avis
9,2
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Pitou, Thank you for staying with us and taking the time to leave us a review. Your feedback on your experience is very important to us as it is with comments like yours that we can continue to strive to be better. We are delighted that you had a pleasant stay, and we look forward to welcoming you back in the near future. Kind regards
10/10 Excellent
Elodie
Voyage en couple
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elodie
Séjour de 9 nuits en septembre 2023
Réponse de Nancy le 24 oct. 2023
Dear Elodie, Thank you for staying with us recently. We are indeed delighted to know that you enjoyed your stay with us and your feedback on the In Room Dining option was shared with our culinary team for them to explore and further improve. We look forward to having another opportunity to welcoming you back in the near future.
10/10 Excellent
Mathieu
28 août 2018
Très bien !
Mathieu
Séjour de 2 nuits en août 2018
Réponse de Kamal Munasinghe le 3 sept. 2018
Dear Mathieu,
Thank you for taking the time to rate us and give your kind comment. We are pleased to see that you had a great stay with us and we look forward to see you soon again to create many more Alila memories.
Kind regards,
Kamal Munasinghe
General Manager
10/10 Excellent
Yin Ka
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yin Ka
Séjour de 4 nuits en mai 2024
10/10 Excellent
Yuet Ling Olivia
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuet Ling Olivia
Séjour de 3 nuits en avril 2024
Réponse de Nancy le 6 mai 2024
Dear Olivia, Thank you for staying with us and taking the time to share your experience. We are delighted that overall, you had an enjoyable experience at our hotel. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We apologized for the oversight in not providing with the information on our shuttle services and not providing you with the correct room choice. We will address these issues with the Front Office team to ensure that all guests are well informed about the amenities available to them during their stay. We truly appreciate your feedback as it is with feedback like yours that we can continue to deliver better guest experiences. Thank you and we look forward to having another opportunity to welcome you back in the near future.
10/10 Excellent
SARAH LAVINIA
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SARAH LAVINIA
Séjour de 1 nuit en avril 2024
Réponse de Nancy le 30 avr. 2024
Dear Sarah, Thank you for staying with us and taking the time to leave us this review. We are indeed delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Stay safe !Kind regards
10/10 Excellent
Derong, SINGAPORE
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Derong
Séjour de 2 nuits en avril 2024
Réponse de Nancy le 26 avr. 2024
Dear Derong, Thank you for staying with us and taking the time to share your feedback. We are indeed delighted to know that you enjoyed your stay with us and the beautiful design of the hotel by award winning design firm Neri and Hu. We look forward to welcoming you back in the near future. Kind regards
6/10 Satisfaisant
SIVATHAS
7 avr. 2024
SIVATHAS
Séjour de 5 nuits en mars 2024
Réponse de Nancy le 30 avr. 2024
Dear Sivathas,Thank you for staying with us and taking the time to share this review. We sincerely hope that you did had a good stay. We are always happy to hear feedback from our guests on their experiences. Stay safe!Kind regards
10/10 Excellent
Sanjiv
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sanjiv
Séjour de 7 nuits en février 2024
Réponse de Nancy le 26 avr. 2024
Dear Sanjiv, Thank you for staying with us on your recent visit to Kuala Lumpur. We are indeed delighted to know that you enjoyed your stay with us. Indeed, we are in an ideal location, away from the bustle, yet still connected. We are looking forward to having another opportunity to welcome you back in the near future. Kind regards
10/10 Excellent
Lina Olivia
Voyage d’affaires
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Underbart
Lina Olivia
Séjour de 1 nuit en février 2024
Réponse de Nancy le 26 avr. 2024
Dear Underbart, Thank you for staying with us while you were in Kuala Lumpur and taking the time to share your experience. Your comment on the music level in the restaurant are taken into consideration and we appreciate your feedback. We look forward to having another opportunity to welcoming you back. Kind regards
10/10 Excellent
MASAKATSU
Voyage d’affaires
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
お勧めです
MASAKATSU
Séjour de 3 nuits en février 2024
Réponse de Nancy le 26 avr. 2024
Dear Masakatsu San, Thank you for staying with us on your recent visit to Kuala Lumpur and taking the time to share your feedback. We are indeed delighted to know that you enjoyed your stay, and we look forward to welcoming you back soon. Kind regards
10/10 Excellent
JIRO
Voyage en famille avec de jeunes enfants
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JIRO
Séjour de 3 nuits en février 2024
Réponse de Nancy le 26 avr. 2024
Dear Jiro, Thank you for staying with us recently and taking the time to share your feedback. We truly appreciate you taking the time to leave us with a good review. We look forward to having another opportunity to welcome you back in the near future. Kind regards
10/10 Excellent
Akira
10 févr. 2024
Akira
Séjour de 2 nuits en février 2024
Réponse de Nancy le 26 avr. 2024
Dear Akira San, Thank you for staying with us recently and taking the time to share your feedback with us. We are indeed delighted to know that you enjoyed your stay, and we look forward to welcoming you back in the near future. Kind regards,
10/10 Excellent
Brad
Voyage en groupe
5 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Brad
Séjour de 7 nuits en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Brad, Thank you for staying with us and taking the time to share your review with us. We are indeed delighted to know that you enjoyed your stay with us, and we look forward to having another opportunity to be of service to you. Kind regards
10/10 Excellent
Noranah
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Noranah
Séjour de 3 nuits en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Noranah, Thank you for staying with us and taking the time to share your feedback with us. We are indeed delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future.Kind regards,
10/10 Excellent
Johannes
25 janv. 2024
Johannes
Séjour de 3 nuits en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Johannes, Thank you for staying with us recently. We are indeed delighted to know that you enjoyed your stay. We look forward to seeing you again in the near future.Thank you for taking the time to share your feedback. Kind regards
8/10 Bien
Jing Xiong
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jing Xiong
Séjour de 2 nuits en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Jing Xiong, Thank you for staying with us and taking the time to leave us a review. We are indeed delighted to know that you enjoyed your stay with us. We look forward to having another opportunity to welcoming you back. Kind regards,
8/10 Bien
Joanna
Voyage d’affaires
18 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Garden hotel with best view
Joanna
Séjour de 1 nuit en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Joanna, Thank you for staying with us and taking the time to leave us this review. Your feedback is very important to us as it is with feedback like yours, we can continue to strive for better guest experiences. We look forward to welcoming you back in the near future. Kind regards
10/10 Excellent
Voyageur vérifié
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great 5-star modern hotel at an affordable price
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Anonymous, Thank you for staying with us and taking time to share your review with us. We are indeed delighted to know that you enjoyed your stay with us. Your feedback on the rooms amenities is much appreciated as it is with comments like yours that we can continue to strive to be better in our service deliveries. Looking forward to having another opportunity to welcoming you back. Kind regards,
10/10 Excellent
Shu-Wei
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shu-Wei
Séjour de 1 nuit en janvier 2024
Réponse de Nancy le 26 avr. 2024
Dear Shu-Wei, Thank you for staying with us and taking the time to share your review with us. We are indeed delighted to know that you enjoyed your stay with us, and we look forward to having another opportunity to be of service to you in the near future. Kind regards
10/10 Excellent
Liza Y
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing view
Liza Y
Séjour de 1 nuit en décembre 2023
Réponse de Nancy le 26 avr. 2024
Dear Liza YThank you for taking the time to share your feedback and staying with us. We are indeed delighted to know that you enjoyed your stay with us. We look forward to having another opportunity to serve you in the near future. Kind regards
10/10 Excellent
Voyageur vérifié
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Nancy le 26 avr. 2024
Dear AnonymousThank you for staying with us and taking the time to share your feedback. We are indeed delighted to hear that you enjoyed your stay with us. We are looking forward to welcoming you back in the near future. Kind regards
10/10 Excellent
Rachel
Voyage en couple
24 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 2 nuits en décembre 2023
Réponse de Nancy le 26 avr. 2024
Dear Rachel, Thank you for staying with us and taking the time to share your feedback. We are indeed delighted to know that you enjoyed your stay, and we look forward to welcoming you back in the near future.
8/10 Bien
Joanna
Voyage en famille avec de jeunes enfants
24 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanna
Séjour de 2 nuits en décembre 2023
Réponse de Nancy le 26 avr. 2024
Dear Joanna, Thank you for staying with us and taking the time to share this review. We are delighted to hear that you enjoyed your stay with us. Your feedback on the food and beverage experience, we are very disappointed to know that it is not up to expectation and please be rest assured the team is looking into further improvement. Thank you for your feedback and we look forward to another opportunity to serve you better. Kind regards
10/10 Excellent
Michelle
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michelle
Séjour de 2 nuits en décembre 2023
Réponse de Nancy le 26 avr. 2024
Dear Michelle, Thank you for staying with us and taking the time to share your experience. We are indeed delighted to know that you enjoyed your stay, and we look forward to having you back again in the near future.Kind regards,
10/10 Excellent
Alan Kok Aun
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan Kok Aun
Séjour de 6 nuits en décembre 2023
Réponse de Nancy le 26 avr. 2024
Dear Alan, Thank you for choosing to stay with us and taking the time to share your wonderful review. We are indeed delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back. Kind regards
10/10 Excellent
Alfred
Voyage en groupe
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alfred
Séjour de 3 nuits en novembre 2023
Réponse de Nancy le 28 nov. 2023
Dear Alfred, Thank you for staying with us on your recent trip to Kuala Lumpur. We are delighted to know that you had a great stay, and we look forward to having you back in the near future.
8/10 Bien
Ting
Voyage en famille
11 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ting
Séjour de 3 nuits en novembre 2023
Réponse de Nancy le 28 nov. 2023
Dear Ting, Thank you for staying with us recently and enjoying the facilities and the convenient location where we are located. Happy to let you know that the elevators are back in working order. We are looking forward to welcoming you back in the near future.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Nancy le 9 nov. 2023
Good afternoon! Thank you for staying with us and taking the time to share this review, delighted to know that you enjoyed your stay. Looking forward to another opportunity to welcoming you back.
10/10 Excellent
Pettie
7 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pettie
Séjour de 4 nuits en octobre 2023
Réponse de Nancy le 8 nov. 2023
Dear Pettie, Thank you for staying with us recently. Delighted to know that you enjoyed the stay with us. Looking forward to welcoming you back in the near future.
10/10 Excellent
AS SAYID MUHAMAD AL BAQIR
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AS SAYID MUHAMAD AL BAQIR
Séjour de 2 nuits en novembre 2023
Réponse de Nancy le 7 nov. 2023
Dear As Sayid, Thank you for staying with us. WE are indeed delighted to know that you enjoyed your stay with us. We look forward to welcoming you back in the very near future.
10/10 Excellent
Jennifer
Voyage en groupe
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jennifer
Séjour de 6 nuits en octobre 2023
Réponse de Nancy le 7 nov. 2023
Dear Jennifer, Thank you for staying with us. We are delighted to know that you enjoyed your stay. We look forward to welcoming you back.
10/10 Excellent
Yaxin Claudia
Voyage en groupe
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yaxin Claudia
Séjour de 2 nuits en octobre 2023
Réponse de Nancy le 27 oct. 2023
Dear Claudia, Thank you for staying with us and taking the time to share this review. We are delighted to know that you enjoyed your stay and looking forward to welcoming you back soon.
10/10 Excellent
Shu-Wei
Voyage d’affaires
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shu-Wei
Séjour de 2 nuits en octobre 2023
Réponse de Nancy le 24 oct. 2023
Dear Shu Wei, Thank you for staying with us and taking the time to share your experience. We really appreciate your time and delighted to know you enjoyed your stay.Looking forward to welcoming you back in the near future.
10/10 Excellent
Teoh
19 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Teoh
Séjour de 2 nuits en octobre 2023
Réponse de Nancy le 24 oct. 2023
Dear Teoh, Thank you for staying with us and taking the time to share your feedback. We are delighted to know you enjoyed your stay and we look forward to welcoming you back in the near future.
10/10 Excellent
shaohua
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shaohua
Séjour de 4 nuits en octobre 2023
Réponse de Nancy le 24 oct. 2023
Dear Shaohua, Thank you for staying with us. We are delighted to know that you enjoyed your stay. Indeed, we are centrally located and accessible via the LRT which make moving around easy. We look forward to welcoming you back in the near future.
10/10 Excellent
Tze Huan
5 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tze Huan
Séjour de 2 nuits en octobre 2023
Réponse de Nancy le 24 oct. 2023
Dear Tze Huan, Thank you for staying with us and taking the time to share with us your feedback. We are delighted to know that you had a relaxing stay as all staycation should be. We look forward to welcoming you back in the near future.
8/10 Bien
Christian
Voyage d’affaires
19 sept. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Christian
Séjour de 2 nuits en septembre 2023
Réponse de Nancy le 24 oct. 2023
Dear Christian, Thank you for staying with us recently and we hope that you had a good stay with us and we look forward to having another opportunity to welcome you back in the near future.
10/10 Excellent
SUET NA
Voyage en famille avec de jeunes enfants
31 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SUET NA
Réponse de Nancy le 24 oct. 2023
Dear Suet Na, Thank you for staying with us recently and taking the time to share your feedback. We are delighted to know that you enjoyed your stay. Regretfully, you did not get to enjoy the various cuisine available in our location surrounding. Our apologies for not doing a good job in recommending to you. We hope to have another opportunity to welcome you back in the near future and do a better job in recommending the local cuisine to you.
10/10 Excellent
Kaushal
Voyage en famille avec de jeunes enfants
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kaushal
Séjour de 1 nuit en août 2023
Réponse de Nancy le 24 oct. 2023
Dear Kaushal, Thank you for staying with us and sharing your review. We are delighted to know that you enjoyed your stay. Regrettably, the accessibility via LRT (station linked to a bridge connected to hotel) to downtown must have not been shared with you as it will have been very convenient for moving around. We hope that we will have another opportunity to welcoming you back and share with you the Gems around Brickfields and Bangsar.
10/10 Excellent
Naomi
9 août 2023
Naomi
Séjour de 3 nuits en août 2023
Réponse de Nancy le 24 oct. 2023
Dear Naomi, Thank you for staying with us recently and we are delighted to know that you enjoyed your stay. we look forward to welcoming you back in the near future.
4/10 Médiocre
Udheyakumar
28 juil. 2023
Udheyakumar
Séjour de 7 nuits en juillet 2023
8/10 Bien
Voyageur vérifié
Voyage en famille
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean and very comfortable.
Voyageur vérifié
Séjour de 6 nuits en juillet 2023
10/10 Excellent
Pamela
6 juil. 2023
Pamela
Séjour de 2 nuits en juillet 2023
8/10 Bien
Yaseen
4 juil. 2023
Yaseen
Séjour de 2 nuits en juin 2023
8/10 Bien
Matthew, Neston
Voyage en groupe
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 4 nuits en juin 2023
Réponse de Nancy le 24 oct. 2023
Dear Matthew, Thank you for staying with us recently and we are delighted to know that you enjoyed your stay. We look forward to welcoming you back in the near future.
8/10 Bien
Damien
22 juin 2023
Damien
Séjour de 1 nuit en juin 2023
8/10 Bien
Richard
30 mai 2023
Richard
Séjour de 4 nuits en mai 2023
2/10 Horrible
J
27 avr. 2023
J
Séjour de 2 nuits en avril 2023
10/10 Excellent
ching ching
Voyage d’affaires
19 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ching ching
Séjour de 1 nuit en avril 2023