Avis
9,6
Exceptionnel
9,8/10
Propreté
9,8/10
Personnel et service
9,2/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Tomasz le 1 janv. 2024
Dear Walter,Thank you for choosing to stay at Amber Design Residence. We greatly appreciate your perfect rating and are thrilled to know that you had a wonderful experience during your time with us.We hope to have the pleasure of welcoming you back for another exceptional stay. Your satisfaction is our top priority, and we look forward to providing you with the same high standards of service and comfort.Warm regards,Amber Design Residence Team
10/10 Excellent
Didier
Voyage en couple
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didier
Séjour de 3 nuits en novembre 2023
Réponse de Kinga Kawucha le 13 déc. 2023
Dear Didier,Thank you very much for all your lovely words regarding your recent stay with us. Our team is so glad you had such a memorable stay and were able to truly enjoy all the amenities the hotel has to offer.We look forward to welcoming you again!Kind regardsAmber Design Residence
10/10 Excellent
Antoine
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Antoine
Séjour de 2 nuits en novembre 2023
Réponse de Monika Pieczara le 20 nov. 2023
Dear Antoine,Thank you for your feedback after a stay with us.If there is something we could have done further for you, please, do not hesitate to let us know.Thank you for choosing us for your stay in Kraków.Regards
10/10 Excellent
Voyageur vérifié
Voyage en famille
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
Réponse de Tomasz le 7 nov. 2023
Dear guest,We truly appreciate your kind words. It's wonderful to hear that you enjoyed our beautiful hotel, the lovely and well-decorated rooms, and the welcoming and accommodating staff. We aim to provide a memorable stay, and we're delighted to have met your expectations.Our central yet quiet location is indeed a highlight. Your feedback is valuable to us, and we look forward to the opportunity of hosting you again.Warm regards
10/10 Excellent
Voyageur vérifié
9 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel
Voyageur vérifié
Séjour de 6 nuits en mai 2023
Réponse de Kinga Kawucha le 11 mai 2023
Dear Guest,Thank you very much for your kind comments, great to read you enjoyed your stay with us. If you are returning to Krakow in the future we would love to give you a warm welcome back to Amber Design Residence!
10/10 Excellent
Alexis
22 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour décembre 2022 Cracovie
Alexis
Séjour de 5 nuits en décembre 2022
Réponse de Dominika Majcher le 23 déc. 2022
Dear Guest,We would like to thank you very much for choosing Amber Design Residence as a place for your stay in Kraków, and for spending some of your time to give us an opinion.Guest comments such as yours help us to provide better services in the future! If you would be traveling back to Krakow at any time in the future, we would be more than happy to have you here again.With regards
10/10 Excellent
Frédéric Paul, Cunac
Voyage en couple
7 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Frédéric Paul
Séjour de 4 nuits en juillet 2022
Réponse de Kinga Kawucha le 8 août 2022
Dear Frederic,
Thank you so much for giving us this five star feedback of your recent experience with us. That is right, the hotel is located in the very center of the city and it allows our guests to be close to many of the sights and hotspots.
We really hope to see you at our hotel in the near future. Best regards, Amber Design Residence Team
10/10 Excellent
Gaetan
20 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gaetan
Séjour de 1 nuit en juin 2022
Réponse de Amber Design Residence Team le 21 juin 2022
Dear Gaetan, thank you very much for taking the time to leave us your feedback about your recent stay with us. We feel really appreciated with your yours. We are very glad that you enjoyed it here, as our staff continuously tries to do their best so our guests' stay can be as good and comfortable as possible. We are sorry you were disappointed with the size of the bath. But, your room was of a Classic Boutique type, and we have only one of those that has a bathtub. So, typically you would have gotten just a shower instead. :)
We hope to see you again in the future so we could be your host once again! Wishing you all the best,
8/10 Bien
Cyril
28 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cyril
Séjour de 5 nuits en mars 2022
Réponse de Kinga Kawucha le 29 mars 2022
Dear Cyril,
Thank you for leaving a review of Amber Design Residence. We are indeed, ideally located close to the Old Town and Jewish District which allows for fast travel to most of the sights. Moreover, we are glad that our services met your expectations. If there is anything which you feel we could have done further to achieve an excellent scoring, please do not hesitate to contact us. Best regards!
10/10 Excellent
Andree
Voyage en couple
16 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andree
Séjour de 3 nuits en janvier 2022
Réponse de Amber Design Residence Team le 16 janv. 2022
Dear Andree,
I apologize for not being able to respond in your language.
Thank you very much for your opinion.
It is wonderful to know that you enjoyed your stay with us.
We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.
Best regards
10/10 Excellent
Klaudiusz
5 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour romantique à Krakow
Klaudiusz
Séjour de 1 nuit en décembre 2021
Réponse de Amber Design Residence Team le 7 janv. 2022
Dear Klaudiusz,
I apologize for not being able to respond in your language. It is a great pleasure to read that you had such an enjoyable stay. We will look forward to welcoming you back soon!
Best regards
10/10 Excellent
Tomek
1 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tomek
Séjour de 1 nuit en décembre 2021
Réponse de Załoga Amber Design Residence le 4 janv. 2022
Drogi Tomku,
Dziękujemy bardzo za opinię 10/10. Mamy nadzieję, że będziemy mogli gościć Państwa ponownie!
Z pozdrowieniami
10/10 Excellent
Smail
3 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Smail
Séjour de 9 nuits en novembre 2021
Réponse de Amber Design Residence Team le 5 déc. 2021
Thank you for taking time to give us your valuable review.
Best regards
10/10 Excellent
Jean-Christophe
1 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top rapport qualité/prix
Jean-Christophe
Séjour de 3 nuits en novembre 2021
Réponse de Amber Design Residence Team le 5 déc. 2021
Dear Jean-Christophie,
Merci beaucoup pour votre opinion.
C'est merveilleux de savoir que vous avez apprécié votre séjour parmi nous.
Nous sommes heureux d'avoir répondu à vos attentes et nous espérons vous voir dans notre résidence dans un avenir pas trop lointain.
6/10 Satisfaisant
Christel
15 août 2021
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Mauvais rapport qualité prix
Christel
Séjour de 2 nuits en août 2021
Réponse de Natalia Kiełbasińska le 17 août 2021
Dear Guests,
We are very sorry to read your opinion about our hotel. We would like to refer to some of your accusations. The room that you chose was Petite Boutique, as the name itself states its a very small room, the smallest in our offer. So maybe naxt time you should chose a bigger one to make you feel more comfortable. The parking and breakfast as you mentioned are not within the hotel, but Guests are informed about it before their arrival. Our hotel is situated in Restricted Driving Area so Guests can't park on the streen next to hotel, but at the same time our location is a dream come true for visitors, mainly because it's the very city center of Cracow. You also mentioned the air-condition to be too loud and too bight, unfortunately this kind of device always shines and makes noises, but it's a great relieve during hot summer. As you said, we don't speak French, but every of our employees is fluent in English, so there's always a way to communicate. We also think that because of the language barrier there was an misunderstanding between us, I hope you understand that we always try our best to communicate and recognize our efforts.
After all, I hope your stay was succeesful and you will come back to our hotel.
With best regards,
10/10 Excellent
Voyageur vérifié
Voyage en couple
20 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juin 2021
Réponse de Bartosz Kurdziel le 21 juin 2021
Dear Guest,
Thank you for your great feedback!
The hotel, as you mentioned, is conveniently located in a quiet area and close to many attractions.
We are looking forward to having you again as our Guest
Best regards,
10/10 Excellent
Alexandre
20 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexandre
Séjour de 3 nuits en octobre 2020
Réponse de Paulina Kubiak, Manager le 22 oct. 2020
Dear Guest,
Thank you so much for staying with us and for taking the time to leave us your feedback.
It was a great pleasure for us to host you and we certainly wish to welcome you back in the near future.
10/10 Excellent
Jean-Paul
Voyage en famille
20 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prestations de qualité, situation idéale.
Jean-Paul
Séjour de 1 nuit en juillet 2020
Réponse de Sabina Zajas le 21 juil. 2020
Dear Jean-Paul,
Thank you very much for all your lovely words regarding your recent stay with us.
We are glad you had such a memorable stay and were able to truly enjoy all the amenities the residence has to offer. Thank you so much for your warm comments about the staff, it is so important for us that the staff is reliable, welcoming and always open for questions or inquiries.
We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.
10/10 Excellent
Murielle
Voyage en famille
19 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Murielle
Séjour de 7 nuits en juillet 2020
Réponse de Paulina Kubiak, Manager le 21 juil. 2020
Dear Guest,
Thank you for leaving your feedback of Amber Design Residence.
We hope that for your next trip to Krakow we will have the pleasure of seeing you at our property.
10/10 Excellent
Virginie
20 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !
Virginie
Séjour de 3 nuits en février 2020
Réponse de Paulina Kubiak, Manager le 20 févr. 2020
Dear Guest,
Thank you for leaving your feedback of Amber Design Residence.
We hope that for your next trip to Krakow we will have the pleasure of seeing you at our property.
10/10 Excellent
Nathalie, Boucherville
Voyage en couple
7 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalie
Séjour de 6 nuits en décembre 2019
Réponse de Amber Design Residence Staff le 8 janv. 2020
Dear Nathalie,
Thank you so much for this amazing comment which warms our heart.
We are glad that you reviewed our services with such a high rating.
The breakfast is served in Bistro Bene restaurant, which is just behind the corner.
It was a real pleasure to host you for a New Year!
We are happy that we met your expectations and we hope to see you at our place in the near future.
Best Regards!
8/10 Bien
Alain, Montreal
Voyage en couple
5 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alain
Séjour de 8 nuits en décembre 2019
Réponse de Paulina Kubiak, Manager le 9 janv. 2020
Dear Alain,
Thank you so much for staying with us and taking the time to leave us your feedback.
We are very happy that the size of the apartment met your expectation.
Furthermore we would like to assure you that all doors are soundproof and windows - double glazed which makes all rooms & apartments quiet.
Your feedback is invaluable to us, and your comments are most certainly taken into consideration as we work to constantly improve our very high standards.
We certainly wish to welcome you back in the near future.
10/10 Excellent
Françoise, Bruille-Saint-Amand
Voyage en groupe
3 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Françoise
Séjour de 4 nuits en décembre 2019
Réponse de Paulina Kubiak, Manager le 3 janv. 2020
Dear Françoise,
Thank you very much for all your lovely words regarding your recent stay with us.
We are delighted that you found our place to be great value with great service. All of the team here at the Amber Design Residence work hard to ensure all of our Guests have an enjoyable stay with us. I will pass on all of your wonderful feedback to the rest of the team who will appreciate it very much.
6/10 Satisfaisant
Pele, Paris
Voyage d’affaires
3 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pele
Séjour de 5 nuits en décembre 2019
Réponse de Paulina Kubiak, Manager le 10 janv. 2020
Dear Pele,
Thank you for staying with us and sharing your experience.
We always strive to provide our Guests with comfortable accommodations and we regret that we did not meet some of your expectations.
Regading to the cleaning service - as we respect our Guests' privacy we don't come in to the room if there is a tag "please do not disturb" which you had that day. Furthermore, we would like to assure you that all cosmetic & higienic products are available at the lobby if needed.
Regarding to the curtain, I would like to assure you that before the arrival we always make all efforts to provide Guests well-equipped and clean room with no shortcomings.
If our Guests report any shortcomings to one of our Staff who is very senstive to our Guests' needs, they always react as soon as possible.
I would love the have opportunity to speak with you personally about those inconvenience if you would have a moment for me.
10/10 Excellent
Nathalie, Avignon
Voyage en couple
20 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalie
Séjour de 4 nuits en décembre 2019
Réponse de Paulina Kubiak, Manager le 27 déc. 2019
Dear Nathalie,
Thank you so much for leaving your impression about your stay at Amber Design Residence.
We are very happy that we could provide you with an excellent experience!
If you are coming back to Krakow in the future we would love to give you a warm welcome back to Amber Design Residence.
10/10 Excellent
Voyageur vérifié
Voyage en couple
9 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Paulina Kubiak, Manager le 21 nov. 2019
Dear Guest,
Thank you very much for all your lovely words regarding your recent stay with us.
We are so glad that your stay went flawlessly. It is very important for us that you spent a great time with us.
We are looking forward to having you again as our Guest.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
16 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Paulina Kubiak, Manager le 24 oct. 2019
Dear Guest,
Thank you very much for all your kind words.
We are very pleased that you enjoyed your stay in our Residence. We are located in the heart of a city, so everything is close.
We are full of joy that we met all your expectations and we will see you in our Residence in the near future.
8/10 Bien
Voyageur vérifié
Voyage en couple
26 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Paulina Kubiak, Manager le 29 août 2019
Dear Guest,
Thank you for your comment regarding your recent stay with us. We are indeed, ideally located close to the Old Town and Jewish District which allows ur Guests for fast travel to most of the sights.
It was a great pleasure for us to host you and we really hope we will see you again in Krakow.
10/10 Excellent
Voyageur vérifié
18 août 2019
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de Paulina Kubiak, Manager le 26 août 2019
Dear Guest,
Thank you so much for giving us this five star feedback of your recent experience with us.
We hope to see you at our hotel in the near future.
10/10 Excellent
Voyageur vérifié
Voyage en couple
3 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2019
10/10 Excellent
Dany
30 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel
Dany
Séjour de 2 nuits en juillet 2019
10/10 Excellent
Voyageur vérifié
Voyage en groupe
1 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juin 2019
10/10 Excellent
Voyageur vérifié
Voyage en groupe
2 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en avril 2019
8/10 Bien
Christine
7 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christine
Séjour de 4 nuits en avril 2019
10/10 Excellent
Sarah
28 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
Sarah
Séjour de 2 nuits en janvier 2019
Réponse de Michał Grzyb le 30 janv. 2019
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Emrah
8 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emrah
Séjour de 4 nuits en décembre 2018
Réponse de Amber Design Residence le 9 janv. 2019
We are pleased to read that you enjoyed your stay with us. Your opinion is very important to us as we always try to deliver a flawless and relaxing experience to all of our guests.
Best regards,
10/10 Excellent
Voyageur vérifié
Voyage en couple
28 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en décembre 2018
Réponse de Amber Design Residence le 9 janv. 2019
Thank you very much for all your lovely words regarding your recent stay with us. I am glad you enjoyed your stay and thank you for positive reviews of the room, service and the location. We look forward to welcoming you again!
Best regards,
8/10 Bien
Silvain
Voyage en couple
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Silvain
Séjour de 3 nuits en mai 2024
Réponse de Kinga Kawucha le 25 mai 2024
Dear Silvain,Thank you for taking the time to write the review and for your kind comments. It is great to read that you took advantage of our fabulous location. We are very lucky to be situated in such proximity to all of the tourist attractions and wonderful pubs, cafes and restaurants. Moreover, we would like to thank you for your feedback regarding the breakfast, we will take a look at whether this has been a one-time situation. We are very grateful for your feedback which helps us to continually improve, and thank you once again for sharing your experience.Kind regardsAmber Design Residence Team
10/10 Excellent
Willie
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Willie
Séjour de 2 nuits en mai 2024
Réponse de Kinga Kawucha le 20 mai 2024
Dear Willie,Thank you for leaving your review! Your 5/5 rating is exactly what we aim for each day! Our priority is to make sure that you are welcomed properly and that you feel at home away from home.We are glad that you decided to stay with us, and hope to have the pleasure of welcoming you back in the future.Kind regardsAmber Design Residence Team
10/10 Excellent
William
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 3 nuits en mai 2024
Réponse de Gabriela Wodniak le 9 mai 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and found our keyless entry system to be convenient. Our team takes great pride in providing excellent service, and we're delighted that you found them to be wonderful. It's fantastic to know that our central location only added to your enjoyment. We hope to welcome you back again soon for another memorable stay!
10/10 Excellent
Paul
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en avril 2024
Réponse de Magdalena Dobek le 4 mai 2024
Dear Paul,We kindly thank you for such a good review of our hotel. We are glad that our service met your expectations. It is important to us that our guests feel properly welcomed and looked after. See you again in Krakow!Many regards
10/10 Excellent
Gabrielle Bernadine Mortl
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gabrielle Bernadine Mortl
Séjour de 1 nuit en avril 2024
Réponse de Magdalena Dobek le 4 mai 2024
Dear Gabrielle,We would like to kindly thank you for such a nice review of our hotel. It is especially important to us that you express your wish to return to us in the future. We hope that we will be able to host you at our hotel again in the future!Many regards
10/10 Excellent
CHRISTIAN
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CHRISTIAN
Séjour de 1 nuit en avril 2024
Réponse de Kinga Kawucha le 28 avr. 2024
Dear Christian,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team
10/10 Excellent
Renee
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Renee
Séjour de 4 nuits en avril 2024
Réponse de Kinga Kawucha le 28 avr. 2024
Dear Renee,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team
10/10 Excellent
Katja
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katja
Séjour de 3 nuits en avril 2024
Réponse de Kinga Kawucha le 20 avr. 2024
Dear Katja,Thank you very much for your comment. It is a great pleasure to read that you had such an enjoyable stay. We do our best every day to make sure that you are comfortable and warmly welcomed.We are happy that we met your expectations and we hope to see you at our hotel in the near future.Kind regardsAmber Design Residence Team
10/10 Excellent
C
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C
Séjour de 3 nuits en avril 2024
Réponse de Kinga Kawucha le 14 avr. 2024
Dear Guest,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not-too-distant future.Kind regardsAmber Design Residence Team
10/10 Excellent
Sin Lun
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sin Lun
Séjour de 5 nuits en février 2024
Réponse de Kinga Kawucha le 14 avr. 2024
Dear Sin Lun,Thank you so much for staying with us and for taking the time to leave us your feedback. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.Kind regardsAmber Design Residence Team
10/10 Excellent
sarah
Voyage en groupe
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sarah
Séjour de 2 nuits en avril 2024
Réponse de Dominika Majcher le 4 avr. 2024
Dear Sarah,Thank you for leaving your feedback. Your kind words are truly appreciated!We will be happy to welcome you back one day to serve you another memorable stay in the heart of Kraków.Kindest regards
10/10 Excellent
Shelley
Voyage en groupe
28 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Shelley
Séjour de 4 nuits en mars 2024
Réponse de Kinga Kawucha le 30 mars 2024
Dear Shelley,Thank you so much for this amazing and detailed review which is an immense source of motivation for the whole team. It is fantastic that you are pointing out the modern features such as access codes. We are constantly working on improving our services and Guest’s safety so it is great to know you appreciate it. Thank you so much for your warm comments about the staff, it is so important for us that the staff is reliable, welcoming and always open to questions or inquiries. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property.Kind regardsAmber Design Residence Team
10/10 Excellent
Michael
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en mars 2024
Réponse de Dominika Majcher le 28 mars 2024
Dear MichaelThank you for your positive feedback! We are delighted you enjoyed our convenient location and found the room clean and nice.Regarding the two separate duvets, it is a common practice in Europe for individual comfort preferences. We appreciate your understanding and hope to welcome you back soon!Kind regards