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Avis sur InterContinental Koh Samui Resort, an IHG Hotel

5 out of 5
InterContinental Koh Samui Resort, an IHG Hotel
295 Moo 3, Taling Ngam Beach, Koh Samui, Surat Thani

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 132 avis sur 191." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 191." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 191." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 191." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 191." "

9,2/10

Propreté

9,2/10

Personnel et service

9,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Damien

Séjour de 4 nuits en janvier 2024

10/10 Excellent

Francois, Le Landeron

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Une vue à couper le souffle, un personnel bien formé et d’une gentillesse incroyable. Vraiment vous vous sentez le bienvenu dans cet hôtel. Le parc, les diverses piscines, les transports, cet hôtel est un bijou
Séjour de 4 nuits en avril 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le paradis
hôtel très confortable avec une très belle vue. chambre confortable

8/10 Bien

Marilyn, Moscou, Russie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de bon standing, un cadre verdoyant et calme,
Un séjour très agréable en villa. L'hôtel est en marge des hordes de touristes (mais du coup excentré si non véhiculé) dans un cadre verdoyant et une très belle vue sur la baie. Un personnel souriant, un service impeccable et nous avons très bien mangé (petit déj extra et les deux restaurant, un peu cher certes par rapport a ce que l'on peut trouver mais très bien!).

10/10 Excellent

Roland Andreas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is secluded which is great but also requires for transportation to anything outside the hotel. If you want to eat in a local restaurant rather than the hotel it's a 30 min Car Ride away. As long as that is acceptable to you no issue but if you like to go outside the hotel from time to time this can be an issue. There is nothing around the hotel area that can be deemed as acceptable, at least not what we have been able to check out.
Séjour de 6 nuits en avril 2024

10/10 Excellent

Olaf, Aschaffenburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en février 2024

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A stunning resort. The Ocean view room was perfect, private and quiet. There are several pools, each with its own charms. The beach and sea swimming are not the best, but I did see some people swimming and snorkeling. The best things about this resort are the location and, most important, the people who work there. Friendly and kind - I was very impressed with the dining room staff, in particular. But everyone I encountered was professional, helpful, and pleasant. As others have said, there’s not a lot nearby the resort but it is very self-contained. I was solo and enjoyed four days of pure peace and down time. I will say that the Thai food on offer in the all-day dining room was uninspired and somewhat expensive after Bangkok. But that is my only criticism.
Séjour de 5 nuits en février 2024

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 13 nuits en janvier 2024

10/10 Excellent

james

Séjour de 5 nuits en janvier 2024

10/10 Excellent

Sandy, Parramatta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, facilities and amazing staff. Great kids benefits, and lots of things to do at the hotel.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de USMKS le 8 janv. 2024
Warm Greetings from InterContinental Koh Samui!Thank you for your 10 point review, it is very encouraging to see, that you had a good stay with us.We wish you all the best and hope to welcome you back in the not too far future!

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en octobre 2023
Réponse de USMKS le 2 nov. 2023
Thank you very much for your 10 points review on your recent stay with us! Much appreciated. It is great to see that you had a good time. We wish you all the best!

10/10 Excellent

Robin

Séjour de 1 nuit en octobre 2023
Réponse de USMKS le 2 nov. 2023
Warm Greetings from InterContinental Koh Samui!Thank you for your 10 point review, it is very encouraging to see, that you had a good stay with us.We wish you all the best and hope to welcome you back in the not too far future!

10/10 Excellent

TATSUYA

Séjour de 1 nuit en septembre 2023
Réponse de Management team InterContinental Koh Samui Resort le 3 oct. 2023
Thank you very much for your five star review of InterContinental Koh Samui Resort. We are look forward to welcoming you back to our beautiful resort, hopefully in not too distant future.Warmest regards,

10/10 Excellent

Anil, Oakville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely fabulous resort with drop dead gorgeous views. Staff are fantastic and the food was great!
Séjour de 5 nuits en août 2023
Réponse de IC Koh Samui le 3 sept. 2023
Warm Greetings from InterContinental Koh Samui!Thank you very much for your kind review and words. Much appreciated! We hope to welcome you back in the not too far future. Until then, we wish you all the best!

4/10 Médiocre

YOSHIKO

Séjour de 5 nuits en août 2023
Réponse de USMKS le 20 oct. 2023
Thank you for taking the time to leave a rating for our hotel. We value your feedback, and we're committed to providing the best experience possible for our guests. We're sorry to see that your stay didn't meet your expectations. If you have any specific feedback or suggestions for improvement, we'd greatly appreciate hearing them. Your input helps us enhance our services.We hope to have the opportunity to welcome you back in the future and ensure a more enjoyable stay.

10/10 Excellent

Atsushi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de IC Koh Samui le 2 août 2023
Thank you very much for your five star review of InterContinental Koh Samui Resort.We are look forward to welcoming you back to our beautiful resort, hopefully in not too distant future.Warmest regards,Management teamInterContinental Koh Samui Resort

10/10 Excellent

Rejane

Séjour de 5 nuits en mai 2023
Réponse de IC Koh Samui le 2 août 2023
Thank you very much for your 10 point review of InterContinental Koh Samui Resort.We are look forward to welcoming you back to our beautiful resort, hopefully in not too distant future.Warmest regards,Management teamInterContinental Koh Samui Resort

8/10 Bien

Stephan

Séjour de 4 nuits en mai 2023

10/10 Excellent

sangbeom

Séjour de 2 nuits en mai 2023

10/10 Excellent

Koichi

Séjour de 1 nuit en mai 2023

2/10 Horrible

?

Séjour de 4 nuits en mars 2023

10/10 Excellent

PINWEI

Séjour de 2 nuits en mars 2023

10/10 Excellent

Sam, Seattle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Intercontinental is one of the highest all around quality and value hotels I’ve had the pleasure of staying at. My wife and I had our wedding at Intercontinental with 30 of our close friends and family. Words can’t express how perfect it all went from the service to the coordination and overall Beaty and
Séjour de 1 nuit en février 2023

10/10 Excellent

Ro Sa

Séjour de 2 nuits en février 2023

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir hatten eine 2 Bedroom Family Villa Oceanfront. Diese war fantastisch( 622). Es gibt aber 2 Kategorien, da muss man aufpassen, dass man die auf der Website abgebildete bekommt.
Séjour de 13 nuits en janvier 2023

10/10 Excellent

Belinda

Séjour de 3 nuits en janvier 2023

10/10 Excellent

Anastasiia

Séjour de 5 nuits en décembre 2022

10/10 Excellent

Per

Séjour de 2 nuits en novembre 2022

10/10 Excellent

SIU YIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Wonderful Hotel, wonderful staff, wonderful stay!!!
Séjour de 2 nuits en septembre 2022
Réponse de Management team | InterContinental Koh Samui Reso le 9 sept. 2022
Dear SIU YIN Thank you so much for your recent stay with us and give us 10 out of 10 on this platform. We are pleased to know you had a wonderful stay at our resort and look forward to welcoming and taking care of you again soon. Warmest regards,

10/10 Excellent

Tomer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just perfect! Thank you everyone for making this family holiday perfect in every way. A special thanks to the concierge team for being the super heroes that you are and saving our iphone from “drowning“ : )
Séjour de 4 nuits en août 2022

10/10 Excellent

NOZOMI

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
景色がとっても良く、スタッフの対応が丁寧で助かりました。
Séjour de 2 nuits en août 2022
Réponse de Management Team le 10 août 2022
Dear NoZOMi San, Thank you so much for your recent stay with us. We are also thankful for your review and compliment to our team member. We are looking forward to welcoming you back to our beautiful resort again in the near future. Best regards,

10/10 Excellent

Gyu Suk

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en mai 2022
Réponse de Management team le 20 mai 2022
Dear Khun Gyu Suk, Thank you very much for taking your time to rate of InterContinental Koh Samui Resort. We are happy to know that the recently stay with us is satisfy you well. It's something our staff takes great pride in, so we value your feedback. Thank you once again and we are look forward to welcoming you back to our beautiful resort, hopefully in not too distant future. Warmest regards, Management team InterContinental Koh Samui Resort

8/10 Bien

gino

Les points forts : Propreté et personnel et service
lovely position with great staff.
we had a pleasant stay an the Intercontinental. the staff are excellent and friendly. food was also very good. our only real issue was the room size of our classic room ocean view. its promoted as being 760 sq feet but when we got there we were shocked how small it was. thats because they fail to mention that 1/3rd of the floor area is a terrace which really cant be used for most of the day as it gets full sun and no shade. the room is more 500 sq feet with very little wardrobe space as they had to set up clothes racks for us.
Séjour de 7 nuits en mars 2022
Réponse de Management team, InterContinental Koh Samui Resort le 25 mars 2022
Dear Khun Gino Cutajar, Thank you for taking the time to tell us about your experience at InterContinental Koh Samui Resort. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We have shared your feedback regarding room size with our team in order to update the information of internal room size and balcony size to make it more accurate. Again, thank you for choosing InterContinental, It is always rewarding to hear that our staff services are recognized and appreciated. We hope that you will give us the opportunity to serve you again in the future. Sincerely,

10/10 Excellent

Jessica

Séjour de 6 nuits en février 2022
Réponse de Management team le 22 févr. 2022
Dear Khun Jessica, Thank you very much for taking your time to rate of InterContinental Koh Samui Resort. We are happy to know that the recently stay with us is satisfy you well. It's something our staff takes great pride in, so we value your feedback. Thank you once again and we are look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future. Warmest regards, Management team InterContinental Koh Samui Resort

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very secluded and very expensive
Resort is located on secluded beach, the good of which is privacy and the bad is that hotel is severely over-priced (with no alternatives to buy anything). Expect New York City prices, drinks at $15 each (never a happy hour), meals at $30 per person. Also, the resort requires vigorous exercise, with 300 stairs up front the beach to the top of the resort. Good news is that the resort is Covid-careful, well run in that important respect. ps: We paid $900 nightly for two-bedroom family villa. A walk down the beach revealed at small resort with similar rooms at a tiny fraction of that price.
Séjour de 2 nuits en janvier 2022
Réponse de Management team le 13 janv. 2022
Dear Khun Anonymous, Thank you for taking the time to provide feedback about your experience at InterContinental Koh Samui Resort. We would like to start by apologizing to you for not meeting your expectations regarding pricing, happy hour and the resort layout, However, we are provided 24hours our buggy service to go around the resort. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are happy to read that our privacy and Covid-19 protocol are satisfy you well. We truly appreciate your feedback and the entire team look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future. Sincerely Management team InterContinental Koh Samui Resort

10/10 Excellent

Takashige

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Good
Séjour de 2 nuits en décembre 2020
Réponse de InterContinental Koh Samui Team le 22 janv. 2021
Dear Mr Takashige, Thank you very much for your precious feedback. We look forward to welcoming you back to our resort for your next trip. Should you require any further assistance, please do not hesitate to contact us.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2020
Réponse de Wee le 8 sept. 2020
Dear Khun Anonymous, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Weeraya Wongsakpairoj QCI Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020
Réponse de Wee le 8 sept. 2020
Dear Khun Anonymous, Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Weeraya Wongsakpairoj QCI Manager

10/10 Excellent

HIROSHI

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
クラブルーム、ラウンジ利用
クラブルームに家族で宿泊。全体的には満足するものの、いくつか改善点あり。 1.ミニバーのソフトドリンク無料で1日1回補充が適切にされない。 2.クラブラウンジのアフタヌーンティーの内容が質素。 3.カクテルタイムのスタート時間が20:30からは遅すぎる。また、食事のメニューが貧相、ワインも美味しくない。 以上を鑑みると、当ホテルでは相当割高なクラブルームを選択するメリットは少ないかもしれません。
Séjour de 3 nuits en août 2020
Réponse de Wee le 8 sept. 2020
Hiroshi 様、 "率直なご意見をお聞かせいただきありがとうございます。せっかくご利用いただいたにもかかわらず、ご期待に沿えず、大変申し訳ございませんでした。お客様からのご意見を真摯に受け止め、他のスタッフと共有し、サービスの改善に役立てさせていただきたいと思います。またの機会のご利用をお待ちしております。次回のご利用の際には、よりご満足いただけるご滞在を提供できるよう尽力してまいります。 敬具 Weeraya Wonsakpairoj QCI Manager

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en mars 2020
Réponse de Kelly le 22 mars 2020
Dear Khun Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

Boyd

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Isolated Sanctuary
Amazing location and service. Extremely isolated from the hustle and bustle of Thailand which makes it ideal for a family holiday. We were there during Covid 19 virus so it was very quiet so did lack some 'atmosphere' but still very peaceful.
Séjour de 4 nuits en mars 2020
Réponse de Kelly le 11 mars 2020
Dear Khun Boyd, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2020
Réponse de Kelly le 11 mars 2020
Dear Khun Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

Ella, Tampere

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meillä oli club-sviitti, johon kuului loungen tarjoilut, järjettömän mahtavaa! Kaksi vaihtoehtoa aamupalan syöntiin, tee-kahvihetki, jossa tarjoiltiin suolaista ja makeaa, smoothiet, tuoreet puristetut mehut... sekä drinkkihetki, jossa coctaileja, viiniä, suolaista ja loungen notkuva pöytä... syötiin vain kerran hotellin ravintolassa, sillä hintaan kuuluvat tarjoilut olivat runsaat. Ravintola olikin sitten ihan Suomen hinnoissa. Kolmella omatoimiretkellä syötiin todella edullisesti muualla. Club-sviittiin kuului myös aktiviteetteja esim. joogaa aamulla ja käsihoidot. Bakit kuljetti ympäri resorttia, jos ei aina jaksanut rinteen portaita, kuului palveluun. Tyttäreni täytti 15v. - huoneeseen tuli suklaakakku kynttilöineen ja sängylle koristelut toivotuksineen. Joka päivä täyttyi minibaarin vedet ja virvoitusjuomat uudelleen ja siivous oli uskomatonta. Meidän vegaani ja kasvissyöjä otettiin joka paikassa huomioon. Pyyhkeitä ja juomista tuotiin joka altaalla ja rannassa. Oli ihan kuninkaallinen olo ja ympäristö paratiisia. Ihanaa hlökuntaa, jotka ottivat selville vastaukset vaikeisiinkin kysymyksiin!
Séjour de 7 nuits en février 2020
Réponse de Kelly le 5 mars 2020
Dear Ella, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and for letting us know how impressed you were with the arrangement provided for your daughter's birthday.It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en février 2020
Réponse de Kelly le 2 mars 2020
Dear Anonymous , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en février 2020
Réponse de Kelly le 2 mars 2020
Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

Voyageur vérifié

Séjour de 5 nuits en février 2020
Réponse de Kelly le 23 févr. 2020
Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

AKBAR

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en janvier 2020
Réponse de Kelly le 28 janv. 2020
Dear Akbar, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2020
Réponse de Kelly le 10 janv. 2020
Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager

10/10 Excellent

you@me, 日本

Voyage en couple
Les points forts : Personnel et service et équipements
シャワーを出してから、お湯が出るまで時間がかかるのと、シャワーの水圧が弱かった。 シャワー最中にお湯から水になったりしていたが、それ以外は完璧です。ジャグジーは水圧が強かった！
Séjour de 5 nuits en décembre 2019
Réponse de Kelly le 28 janv. 2020
Dear You@me, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We understand and apologize for the inconvenience caused by the water issues. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager