Piscine extérieure

Avis sur The Tower House Cochin

3 out of 5
The Tower House Cochin
1/320, Tower Road fort Kochi, Kochi

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 10 avis sur 12." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 12." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 12." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 12." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 12." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Muriel

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le plaisir du bon goût C est agréable d atterrir enfin quelque part de beau , même dans les détails !
Séjour de 2 nuits en février 2020

10/10 Excellent

ETIENNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel mais quelques points à améliorer
L’hôtel est situé dans une magnifique demeure de style coloniale. Les chambres sont spacieuses et bien décorées. La piscine dans le jardin est très agréable. Points négatifs : petit déjeuner très insuffisant pour ce type d’hôtel et présence de nombreux petits insectes volants (malgré les actions du personnel pour tenter de les éradiquer dans toutes les parties de l’hôtel).
Séjour de 2 nuits en février 2020

8/10 Bien

Nigel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There’s no doubt this is a beautiful historical old hotel, rooms are comfortable and have lots of original features! Good aircon and comfortable beds. However it does need a little love and attention- could definitely do with a bit of renovation (there were some works going on whilst we were there) nothing major and it didn’t inconvenience us at all) so maybe in a few months improvements will show. The pool area was lovely but again a bit scruffy and run down and the water was murky. Overall we enjoyed our stay though, the location is amazing you are right in the centre of Fort Kochi - good value for money just needs some attention and it would be great!
Séjour de 2 nuits en février 2024
Réponse de Team Neemrana le 4 mars 2024
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at The Tower House heritage non-hotel hotel in Cochin. We are delighted to hear that you appreciated the historical charm of our 17th century property, as well as the comfort and original features of our rooms. Your compliments regarding our air conditioning and comfortable beds are greatly appreciated.With reference to your feedback, we would like to inform you that we are in the process of renovating our rooms to enhance the experience for our guests and maintain the high standards of Neemrana heritage non-hotel hotel. We appreciate your understanding and patience in this matter.Additionally, we have taken note of your feedback regarding the pool area. We are committed to addressing these issues to ensure that our guests can fully enjoy all the facilities we have to offer.We are pleased to hear that overall, you enjoyed your stay with us and found our location in the center of Fort Kochi to be amazing. We are constantly striving to provide good value for money, and your feedback will certainly help us in our efforts to improve.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you at The Tower House or at any other Neemrana property across India ! Warm Regards, Team Neemrana

8/10 Bien

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique property. Helpful staff. Lovely pool area.Good breakfast. Thank you.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager(Neemrana Hotels) le 15 janv. 2024
Dear guest,We hope this message finds you well. Thank you so much for taking the time to share your thoughts on your recent stay at the 17th-century Tower House in Cochin. We are delighted to hear that you found our property unique and that you had a positive experience during your time with us.It warms our hearts to know that you appreciated the efforts of our staff, and we are thrilled that you found them helpful. Our team takes great pride in providing attentive service to ensure our guests' comfort and satisfaction, and your acknowledgment means a lot to us.We're also pleased to hear that you enjoyed the lovely pool area and found our breakfast offerings to your liking. Creating a memorable and enjoyable experience for our guests is our top priority, and it's rewarding to know that we met your expectations.Thank you once again for choosing Tower House for your stay, and for your kind words. If there are any specific aspects of your visit that stood out to you or if you have any suggestions for improvement, we would love to hear more. We look forward to the opportunity to welcome you back in the future.Warm regards,Team Neemrana

10/10 Excellent

Hein

Séjour de 3 nuits en décembre 2023
Réponse de General Manager(Neemrana Hotels) le 29 déc. 2023
Dear guest,Thank you for taking the time to share your wonderful 5 out of 5 rating for your recent stay at Tower House, Cochin. We're delighted to know that you had a fantastic experience with us.It's always rewarding to receive positive feedback, and we are thrilled that you enjoyed the spacious and comfortable accommodations, delicious breakfasts with vegan options, and the pleasant atmosphere in our dining room. We aim to provide exceptional service, and your kind words about our friendly and accommodating staff are truly appreciated.We look forward to hosting you again whenever your travels bring you back to Cochin.Warm regards,Team Neemrana

10/10 Excellent

Versha

Les points forts : Équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. The room was spacious, comfortable, and clean. We had delicious breakfasts with vegan options. The dining room was cozy and had a pleasant atmosphere. The hotel is conveniently located for walking tours of the area. The staff were friendly, excellent and accommodating.
Séjour de 2 nuits en novembre 2023
Réponse de General Manager(Neemrana Hotels) le 29 déc. 2023
Dear guest,Thank you for choosing to stay at Tower House, Cochin, and for sharing your fantastic 5 out of 5 rating along with your delightful feedback. We are pleased to hear that you enjoyed your time with us.It's wonderful to know that the spacious and comfortable room, delicious vegan breakfast options, and the cozy dining atmosphere contributed to a memorable experience. Our team takes pride in providing friendly and excellent service, and we are delighted to hear that we could accommodate your needs.We appreciate your compliments on the hotel's convenient location for exploring the area on walking tours.We look forward to welcoming you back to Tower House for another enjoyable stay.Best regards,Team Neemrana

10/10 Excellent

Kristina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As weary travelers on our first stop in India we were welcomed in and so impressed with the beauty and size of our room. The historic building was a treasure to relax and unwind in. I felt like royalty in our palatial room with its most comfortable bed. The location was perfect to walk the waterfront (Chinese fishing nets right there), explore Fort Kochi, food and shopping, historic places, tour guides, tuk tuk rides, all conveniently a few steps away. I loved watching the scene below from our upstairs room windows. The restaurant had a delicious relaxing breakfast buffet. Staff was friendly and attentive. I would definitely choose to stay here again. Our best hotel experience in our India travels.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Ankit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property!!
Séjour de 1 nuit en septembre 2023
Réponse de General Manager(Neemrana Hotels) le 29 déc. 2023
Dear guest,Thank you for choosing Tower House, Cochin, and for taking the time to leave such a wonderful 5 out of 5 rating and positive feedback. We are delighted to hear that you enjoyed your stay with us.It's truly heartening to know that our property met your expectations. Our team strives to provide a unique and memorable experience, and it's rewarding to see that reflected in your feedback.Your kind words motivate us to continue delivering exceptional service. We look forward to the pleasure of welcoming you back to Tower House for another great experience.Warm regards,Team Neemrana

10/10 Excellent

Jodi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de General Manager(Neemrana Hotels) le 29 déc. 2023
Dear guest,Thank you so much for taking the time to share your perfect 5 out of 5 rating for your recent stay at The Tower House, Cochin! We are thrilled to learn that your experience met or exceeded your expectations.Providing exceptional service and a memorable stay is our top priority, and we are delighted to hear that we succeeded in creating a positive experience for you.Your feedback is truly appreciated, and it inspires our team to continue delivering the highest standards of hospitality. We hope to have the pleasure of welcoming you back to Tower House for another outstanding stay.Warm regards,Team Neemrana

10/10 Excellent

Helen, Australia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a true heritage hotel. It may not have all the five star amenities such as television and fridge but its authenticity as one of Fort Kochi's most beautiful historic buildings, exceptionally located on the harbour, more than makes up for this. Inside it is a haven of serenity. A lovely pool and area overlooking it where I enjoyed breakfast, a mix of traditional Keralan and Western dishes. Each room is different and furnished with loads of stylish character in keeping with The Tower House's rich heritage. The staff are gracious and always there to help. This is my second stay here and I will come again. Definitely. Thank you.
Séjour de 3 nuits en février 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful
Really lovely bedroom and great pool
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely overall
Lovely place and service
Séjour de 2 nuits en octobre 2019