3 piscines extérieures, parasols de plage, chaises longues
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Avis sur The Marker Key West Harbor Resort

4 out of 5
The Marker Key West Harbor Resort
200 William Street, Key West, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 601 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 226 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 1000." "

9,0/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

SPYROS

Séjour de 2 nuits en avril 2024
Réponse de Luis le 28 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Isabelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour idéal à Key West
Séjour de 2 nuits en avril 2024
Réponse de Dayanna le 12 avr. 2024
Hi Isabelle, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2023
Réponse de Dayanna le 6 août 2023
Hi Christine, •The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Marker Harbor House Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

Marie jacinthe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Endroit vraiment bien situé / chambre et literie confortable par ailleurs le tapis ont une odeur . Genre de moquette épaisses. Femme de chambre très aimable qui ne parle pas l’anglais mais qui tente de nous satisfaire
Réponse de Jody-Kay le 18 déc. 2022
Thank you for taking the time out to leave a review and your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

2/10 Horrible

benjamin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aucune reconnaissance de notre statut VIP Aucune boisson offerte Expedia ment aux clients selon l hôtel Chambre sale à l arrivée Chambre non faite pendant le séjour Personnel incompétent et détestable J attends un retour d expédia à ce sujet
Séjour de 3 nuits en avril 2022
Réponse de EJ le 22 mai 2022
Thank you for choosing the Marker. We do apologize for falling short upon your expectations. Your review will be shared with the respective departments and communicate any issues as well. If you have any questions, please let us know. Thank you again for choosing the Marker.

10/10 Excellent

catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022

6/10 Satisfaisant

josiane Legault

Séjour de 1 nuit en novembre 2021

8/10 Bien

cécile

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien mais cher
séjour positif mais vraiment très cher, tout est en supplément même le parking je trouve que vu le prix déjà très couteux des chambres le parking pourrait être gratuit.
Séjour de 1 nuit en février 2020
Réponse de General Manager le 6 mars 2020
Merci d'avoir choisi The Marker Waterfront Resort pour vos récentes vacances à Key West! Merci pour vos commentaires, nous ne serions pas bons dans ce que nous avons fait si nous n'écoutions pas et n'agissions pas, continuant à nous améliorer dans tous les domaines de nos opérations. Toujours à votre service, Sean van Den Broeck Directeur général

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful property and the staff was the nicest and friendliest I’ve ever encountered. 5 stars!
Séjour de 3 nuits en mai 2024
Réponse de Dayanna le 26 mai 2024
Hi Michael, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Dan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is the best. Eating, drinking, shopping,people watching. Boating (because it’s a marina). Plenty of water sports within walking distance. Also a short walk brings you to all the attractions you want. Old town has it all and the place to stay is the marker. Cannot go wrong. Really!
Séjour de 4 nuits en mai 2024
Réponse de Guadalupe le 24 mai 2024
Dear Dan,Thank you very much for such an amazing review!The Marker Key West hotel boasts a prime location that our guests love for the proximity to main attractions such as the Harbor, Duval Street and great places for dining.We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

John, Toano

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly upon arrival. We were impressed with the excellent condition of the building. We will definitely return to this establishment
Séjour de 4 nuits en mai 2024
Réponse de Guadalupe le 24 mai 2024
Dear John,The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort.We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We appreciate your feedback and hope to welcome you back for another great stay soon!

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! We loved Rachel!
Séjour de 2 nuits en mai 2024
Réponse de Dayanna le 22 mai 2024
Hi Melanie, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Grant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful pool and excellent boardwalk to marinas, food and shops
Séjour de 1 nuit en mai 2024
Réponse de Dayanna le 22 mai 2024
Hi Grant, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

norman

Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
Wonderful staff, food and amenities. Location was right near harbor, restaurants and pools were first class. Pleasantly surprised at how perfect this resort was. The rooms are modern and well equipped, even has a fridge.
Séjour de 1 nuit en mai 2024
Réponse de Dayanna le 20 mai 2024
Dear Norman, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Amy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed our stay. The staff was exceptional and location was easy and convenient to get to and close walking distance to shopping and restaurants.
Séjour de 2 nuits en mai 2024
Réponse de Dayanna le 20 mai 2024
Dear Amy, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was amazing. Definitely want to go back.
Séjour de 3 nuits en mai 2024
Réponse de Guadalupe le 16 mai 2024
Dear Gary,The team and I are so appreciative that you took the time to share your kind rating of your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

Maureen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the location, easy access to the marina and various restaurants near resort. Didn't like the fact we had to pay for parking even though we rented golf cart through the hotel. Over all we will go back
Séjour de 6 nuits en avril 2024
Réponse de Guadalupe le 16 mai 2024
Dear Maureen,Thank you very much for your kind review. I was so pleased that your stay with us was so enjoyable, and we thank you for your great feedback. Regarding parking, please feel free to contact us directly to follow up on this matter.We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.Warm regards

10/10 Excellent

JUDITH, Naples

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was such a nice hotel. The staff was pleasant, rooms were clean. Will definitely book here again!
Séjour de 2 nuits en mai 2024
Réponse de Luis le 14 mai 2024
Hi Judith. The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

donald

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
No pool towels in the private guest pool area, the only towels supplied were in the 2 pools that were open to the public.
Séjour de 7 nuits en avril 2024
Réponse de Dayanna le 14 mai 2024
Hi Donald, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Dayanna le 12 mai 2024
Hi Eric, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Burt

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property
Séjour de 5 nuits en mai 2024
Réponse de Dayanna le 10 mai 2024
Hi Burt, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Mooi hotel, wat van ons een 8 zou krijgen. Een van de zwembaden was niet toegankelijk. Zonde dus van de flinke resort fee. Verder wel goed, maar prijs/kwaliteit liggen ver uit elkaar.
Séjour de 1 nuit en mai 2024
Réponse de Guadalupe le 10 mai 2024
Dear Kevin,Thanks for staying with us. We appreciate your feedback and be sure your comments will be taking into consideration. I hope to welcome you back for another great stay soon!

10/10 Excellent

Colleen M, Rock Hill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort. Comfortable. Would stay again
Séjour de 2 nuits en mai 2024
Réponse de Dayanna le 6 mai 2024
Hi Colleen, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Cynthia A.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our second time staying at The Marker. Both times we could not have asked for more. The rooms are perfect size with a great balcony to enjoy a beautiful view. The bartenders, especially Karolina are the BEST! Would highly recommend The Marker Key West Harbor Resort!
Séjour de 4 nuits en avril 2024
Réponse de Dayanna le 7 mai 2024
Hi Cynthia, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

randy, Magnolia Springs

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed the location, amenities and staff very much! Property is very clean, convenient to downtown and eateries!
Séjour de 4 nuits en mai 2024
Réponse de Dayanna le 6 mai 2024
Hi Randy, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Marybeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guadalupe le 24 mai 2024
Dear Marybeth,Thank you so much for taking the time to rate your stay at The Marker!I was so pleased that your stay with us was so enjoyable. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great staff, not so great atmodphere because of college vacation
Séjour de 2 nuits en mars 2024
Réponse de Luis le 4 mai 2024
Hi Christina. Thank you for your feedback, we will be addressing your concerns!

10/10 Excellent

Wayne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didnt like that there was no pool on property. And that the sister place was on the other end of town.
Séjour de 1 nuit en avril 2024
Réponse de Dayanna le 2 mai 2024
Hi Wayne, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Anne

Voyage en groupe
Les points forts : Propreté et équipements
Very nice place to stay, conveniently located
Séjour de 4 nuits en avril 2024
Réponse de Dayanna le 28 avr. 2024
Hi Anne, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 Bien

Clifford

Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 14 mai 2024
Hi Clifford, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 Bien

Jennifer Anne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location was perfect! Very clean, nice pool area. Loved our bartender!
Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 22 avr. 2024
Hi Jennifer, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property and conveniently located to everything. Would definitely stay here again.
Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 21 avr. 2024
Hi Jennifer, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excellent

Dyane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place. Would prefer better pool entertainment.
Séjour de 4 nuits en avril 2024
Réponse de Dayanna le 20 avr. 2024
Hi Dyane, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 Bien

Debbie, Chehalis

Voyage en groupe
Les points forts : Équipements
I liked the proximity to shopping and eating. I did not like the cleanliness of the room. There were stains on the carpet and curtains, there were hairs in the shower, when our bed each day, the sheets were not pulled up and garbage was left on the balcony, our coffee maker did not work, our room was very noisy; every sound from above us would wake us up all night long.
Séjour de 4 nuits en avril 2024
Réponse de Dayanna le 19 avr. 2024
Hi Debbie, Thank you for your recent stay with us here at the Marker Harbor Resort. I would like to take this opportunity to thank you for choosing our hotel during your stay in Key West and for taking the time to provide us with your valued feedback. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously and your feedback will be shared with the appropriate departments. We will go ahead and waived the resort fee for the whole stay. That will be reflected on your final folio

2/10 Horrible

Gilberto

Séjour de 4 nuits en avril 2024
Réponse de Guadalupe le 10 mai 2024
Dear Gilberto,Thank you for taking the time to share your rating with us regarding your recent stay. We strive to provide all of our guests with a 5-star unforgettable experience and I apologize that we seemed to have failed that objective during your stay. I would appreciate an opportunity to speak with you further regarding your experience as you did not provide any information regarding feedback. Please feel free to reach out to the Hotel directly. I look forward to hearing from you.My best,

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location!! Pool has live entertainment daily.
Séjour de 5 nuits en avril 2024
Réponse de Dayanna le 18 avr. 2024
Hi Matthew, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 Bien

John

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
We arrived at he hotel early 2pm I ish and was told go for a walk and your room will be ready by 3pm . We went back just after 3pm and was told our room was having a’final inspection’. At 4.15pm we. Finally got to our room . There was no offer of help with our luggage . The food ( breakfast) was very average in both quality of the food and service . I couldn’t recommend it .
Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 18 avr. 2024
Hi John, Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Lori Jean, Davison

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Marker is a great place to stay. The rooms are a great size with nice bathrooms, equipped with a shower and tub. The location of the Marker is great for walking uptown to all of the shopping and restaurants. I would stay here again!
Séjour de 7 nuits en avril 2024
Réponse de Dayanna le 15 avr. 2024
Hi Lori, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Brian S

Séjour de 2 nuits en avril 2024
Réponse de Dayanna le 6 mai 2024
Hi Brian, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Staci

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location near the waterfront and about 2-3 blocks from Duval. It was also walking distance to the southernmost point. The rooms were very clean and modern and the 3 pools were great! We liked the adults only pool which seemed to be a hidden treasure. Quiet and away from the party atmosphere at the other two pools, though those were fun, too!
Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 12 avr. 2024
Hi Staci, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Marker is located right on the Key West Harbor, a great location within easy walking distance of many restaurants, bars and of course Duval Street. All of the staff were very friendly and accommodated all of our requests quickly which we were able to submit by text message. The pool and bar are nice, with a lively atmosphere. If you want something more quiet, there is the Serenity pool and garden area for adults only. Our room was located on the second floor with a tremendous view of the harbor. At night we could sit on our spacious balcony and listen to the live music at the bar/restaurant next to the property. If you want privacy, shutting the screen door eliminated all of the noise. This was our third visit to Key West, and I would highly recommend The Marker for your stay.
Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 12 avr. 2024
Hi Jeffrey, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

Michael, Philadelphia

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved our stay. Only complaints were: the pool was undersized and very crowded and the walls inside the hotel were thin.
Séjour de 4 nuits en avril 2024
Réponse de Dayanna le 12 avr. 2024
Hi Michael, Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Elinor

Voyage en famille
Les points forts : Propreté et équipements
Good location in central Key West. Went with our family with two kids as the reviews stated the hotel was good for families. The room was fine. I’d suggest the hotel isn’t great for families- there are three pools- the serenity pool is adults only, although it’s not signed as that. The other two pools are around a bar and full of people and music in the days- not really a child friendly environment.
Séjour de 2 nuits en avril 2024
Réponse de Dayanna le 12 avr. 2024
Hi Elinor, Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super Hotel und perfekte Lage!
Séjour de 1 nuit en avril 2024
Réponse de Dayanna le 9 avr. 2024
Hi Michael, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Mark

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Dayanna le 9 avr. 2024
Hi Mark, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first time in key west and I’m so glad we chose this hotel to stay at. It was the perfect location, walkable to Duval, and safe. The hotel itself had a friendly and quaint vibe. Only one restaurant/bar on site, but there were so many other options nearby. Will return again.
Séjour de 3 nuits en mars 2024
Réponse de Dayanna le 6 avr. 2024
Hi Jennifer , The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

8/10 Bien

MAURY

Voyage en famille
Les points forts : Propreté
Location is great
Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 5 avr. 2024
Hi Maury, Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was close to everything.
Séjour de 4 nuits en mars 2024
Réponse de Dayanna le 5 avr. 2024
Hi Ronald , The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

6/10 Satisfaisant

Mat

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
My Wedding band was stolen from our locked room.
Séjour de 5 nuits en mars 2024
Réponse de Dayanna le 15 avr. 2024
Hi Matt, Thank you for your feedback. We will be addressing your concerns. Please contact directly the police department.

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay! Would definitely stay here again. 😎
Séjour de 3 nuits en avril 2024
Réponse de Dayanna le 5 avr. 2024
Hi Pamela, The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at The Marker Key West Harbor Resort . We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!