Avis
8,8
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en couple
15 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Jeff le 15 janv. 2024
We appreciate your feedback and are sorry to see that you were not happy with your stay at our motel. All the Best,Jeff Swirsky, VP of Operations
4/10 Médiocre
André
5 nov. 2023
André
Séjour de 1 nuit en octobre 2023
Réponse de Jeff le 13 nov. 2023
Thanks for you recent review of our motel.All the best,Jeff Swirsky, VP of Operations
8/10 Bien
Caroline
10 oct. 2023
Caroline
Séjour de 1 nuit en octobre 2023
Réponse de Jeff le 30 oct. 2023
Thanks for taking the time to share your Excellent review of Southwinds Motel. We truly appreciate this and hope to see you again when you are back in Key West.All the best,Jeff Swirsky, VP of Operations
10/10 Excellent
NATHALIE
Voyage en famille
22 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NATHALIE
Séjour de 2 nuits en décembre 2022
Réponse de Jim le 22 déc. 2022
Merci beaucoup d'avoir pris le temps de laisser cet avis.Nous nous réjouissons d'accueillir votre prochaine visite à Key West.Tous nos vœux,Jim Heineman Vice-président des opérations
8/10 Bien
Karine
Voyage en famille
17 déc. 2022
Les points forts : Confort de la chambre
Très bien situé
Karine
Séjour de 1 nuit en décembre 2022
Réponse de Jim le 17 déc. 2022
Merci d'avoir pris le temps de laisser cet avis.Nous apprécions vos commentaires et nous nous réjouissons d'accueillir votre prochaine visite à Key West.Tous mes vœux,Jim Heineman Vice-président des opérations
8/10 Bien
ISABELLE
Voyage en famille
1 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ISABELLE
Séjour de 3 nuits en avril 2022
Réponse de Jim le 3 mai 2022
Thank you so much for taking the time to write this review of our motel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback.
We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our motel so special.
We look forward to hosting your next trip and thanks for telling your friends as well!
All the best,
Jim Heineman VP Operations
8/10 Bien
Kim
27 mai 2024
Les points forts : Propreté, personnel et service, équipements
Kim
Séjour de 2 nuits en mai 2024
Réponse de Mark B le 27 mai 2024
Dear Kim,Thank you for taking the time to submit a review. I am pleased you found our Key West motel and service to your liking. Thank you for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Carolyn
Voyage en famille, Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolyn
Séjour de 2 nuits en mai 2024
Réponse de Mark B le 23 mai 2024
Dear Carolyn,Thank you for taking the time to write a review. Our motel is perfectly located, close to everything Key West has to offer and yet far enough away to enjoy a relaxing visit. Our Tipsy Rooster Bar has a great vibe with live music daily along with specialty cocktails. Thanks for the feedback. We look forward to your next trip.All the best,Mark BibbGeneral Manager
10/10 Excellent
Robert
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en mai 2024
Réponse de Mark B le 21 mai 2024
Dear Robert,Thank you for your 5-star review. As a repeat guest, thank you for your continued business. I am glad you find SoutWinds Motel and service to your liking. We look forward to continuing to welcome you on your return visits. Thanks for your feedback.All the best,Mark BibbGeneral Manager
10/10 Excellent
stephen
Voyage en groupe
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
stephen
Séjour de 3 nuits en mai 2024
Réponse de Mark B le 21 mai 2024
Dear Stephen,Thank you for your 5- star review. We are pleased you enjoyed staying at SouthWinds Motel. The staff is dedicated to ensuring all guests have a pleasant visit and assisting in directing guests to the attractions in Key West. We look forward to your next.All the best,Mark BibbGeneral Manager
10/10 Excellent
Kimberly, Lake Worth
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 3 nuits en mai 2024
Réponse de Mark B le 21 mai 2024
Dear Kimberly,Thank you for your 5-star review. Our proximity to the beach and several attractions, restaurants and our bar make SouthWinds Motel the ideal place to stay while visiting Key West. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
6/10 Satisfaisant
keith edward
12 mai 2024
Les points forts : Équipements
keith edward
Séjour de 3 nuits en mai 2024
Réponse de Mark B le 13 mai 2024
Dear Keith,Thank you for your review. It is very disappointing to learn of your experience. I have addressed the team regarding the requirement of always providing their undivided attention to our guests. I am sorry we did not meet that standard in your case. We hope you consider staying with us again in the future.Sincerely,Mark BibbGeneral Manager
10/10 Excellent
Steven
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 4 nuits en mai 2024
Réponse de Mark B le 13 mai 2024
Dear Steven,Thank you for your 5-star review of SouthWinds Motel. We are happy you found the motel and service to your liking. We look forward to your next visit.All the best Mark BibbGeneral Manager
10/10 Excellent
Sarah
Voyage en groupe
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en avril 2024
Réponse de Mark B le 10 mai 2024
Dear Sarah,Thank you for your excellent review. We are pleased you found the motel and service to your liking. Thank you for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Kimberly
3 mai 2024
Kimberly
Séjour de 2 nuits en avril 2024
Réponse de Mark B le 23 mai 2024
Dear Kimberly,Thank you for your 5-star rating of SouthWinds Motel. I am pleased you enjoyed your stay with us. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Sharon
Voyage en groupe
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 2 mai 2024
Dear Sharon,Thank you for your 5-star rating. We are happy to know you enjoyed your stay with us. We look forward to your next visit.All the best,Mark BibbGeneral Manager
6/10 Satisfaisant
Craig
Voyage en couple
30 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 1 mai 2024
Dear Craig,Thank you for your review. I am sorry we did not meet your expectations. Our breakfast hours are daily from 7:00 am to 10:00 am with a complete Continental offering. We hope you will reconsider and stay with us again.Sincerely,Mark BibbGeneral Manager
10/10 Excellent
kelly
30 avr. 2024
kelly
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 21 mai 2024
Dear Kelly,Thank you for your 5-star rating. I am glad to know you enjoyed your stay with us at SouthWind’s Motel. Thanks for the rating. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Tracey
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracey
Séjour de 4 nuits en avril 2024
Réponse de Mark B le 29 avr. 2024
Dear Tracey,Thank you for your 5-star review. We are pleased to know you found the motel and services to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
David
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en avril 2024
Réponse de Mark B le 25 avr. 2024
Dear David,Thank you for your detailed and amazing review. We agree, SouthWinds Motel is a great way to experience Key West. Your comments capture the epitome of what our beach motel is. Thank you for your feedback. We look forward to your visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
William
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 25 avr. 2024
Dear William,Thank you for your 5-star review. We are glad to know you enjoyed your stay at SouthWinds Motel. The team strives to ensure all guests have a pleasant stay. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
8/10 Bien
Daniel
24 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Daniel
Séjour de 8 nuits en mars 2024
Réponse de Umberto Poma, Front Office Manager le 26 avr. 2024
Greetings Daniel, Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hosting you. We were so glad to read that you enjoyed our little slice of paradise. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.
8/10 Bien
Joyce
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joyce
Séjour de 4 nuits en avril 2024
Réponse de Mark B le 24 avr. 2024
Dear Joyce,Thank you for your rating. I am pleased you found the motel and service to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager
4/10 Médiocre
Charles
Voyage en famille
22 avr. 2024
Les points forts : Propreté et personnel et service
Charles
Séjour de 3 nuits en avril 2024
Réponse de Mark B le 22 avr. 2024
Dear Charles,Thank you for your review. I am sorry we did not meet your expectations. We continuously work toward improving our operations and I appreciate your feedback. Again, I apologize you were not happy with your stay. I hope you will reconsider and stay with us again. Sincerely,Mark BibbGeneral Manager
8/10 Bien
Pamela
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Pamela
Séjour de 4 nuits en avril 2024
Réponse de Mark B le 22 avr. 2024
Dear Pamella,Thank you for your review. I am glad to know you enjoyed your visit with us. We continuously work to improve our operations and I appreciate your suggestions. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Daniel, Naples
19 avr. 2024
Les points forts : Propreté et personnel et service
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 22 avr. 2024
Dear Daniel,Thank you for your 5-star rating. We are happy you found the motel and services to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager
6/10 Satisfaisant
Laurie
Voyage en couple
19 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Laurie
Séjour de 4 nuits en avril 2024
Réponse de Mark B le 19 avr. 2024
Dear Laurie,Thank you for sharing your experience. I am sorry we did not fully meet your expectations. We have several room types; on your next visit you may request a larger room and we will make every effort to accommodate you. We hope you will consider staying with us again.Sincerely,Mark BibbGeneral Manager
8/10 Bien
Ian
Voyage en famille avec de jeunes enfants, Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 18 avr. 2024
Dear Ian,Thank you for taking the time to write a review. We are happy you found the motel and services to your liking. We appreciate your feedback and look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Johnna
Voyage en groupe
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johnna
Séjour de 3 nuits en avril 2024
Réponse de Mark B le 16 avr. 2024
Dear Johnna,Thank you for your 5-star review. We are happy to know you had an enjoyable stay at SouthWinds Motel. Thanks for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Alan, Wickfod
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 2 nuits en avril 2024
Réponse de Mark B le 16 avr. 2024
Dear Alan,Thank you for your 5-star review of SouthWinds Motel. I am happy to know you had a great time during your visit to Key West. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Darlene
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darlene
Séjour de 2 nuits en avril 2024
Réponse de Mark B le 16 avr. 2024
Dear Darlene,Thank you for your 5-star rating of SouthWinds Motel. We are happy you found the motel and amenities to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Elizabeth, Punta Gorda
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 3 nuits en avril 2024
Réponse de Mark B le 15 avr. 2024
Dear Elizabeth,Thank you for your 5-star review. I am pleased to know you enjoyed your time with us. Thanks for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
N'Dozie
Voyage en famille avec de jeunes enfants, Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N'Dozie
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 14 avr. 2024
Dear N'Dozie,Thank you for your 5-star review. We are pleased to know you enjoyed your stay at SouthWinds Motel. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Gordon
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gordon
Séjour de 2 nuits en avril 2024
Réponse de Mark B le 14 avr. 2024
Dear Gordon,Thank you for taking the time to submit your 5-star review of SouthWinds Motel. The team strives to ensure all guests have a pleasant and enjoyable stay. Thank you for the feedback. We look forward to you next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
joseph
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
joseph
Séjour de 1 nuit en avril 2024
Réponse de Mark B le 12 avr. 2024
Dear Joseph,Thank you for your 5-star review. It is always gratifying to know that our guests had an enjoyable stay with us. The team works hard to ensure all guests have a pleasant stay. Thanks for your feedback. We look Forward to your next visit.All the best,Mark BibbGeneral Manager
8/10 Bien
John P.
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John P.
Séjour de 2 nuits en avril 2024
Réponse de Mark B le 9 avr. 2024
Dear John P,Thank you for your review. We are happy to know you enjoyed your time while staying with us. Our Tipsy Rooster Bar and Rooster Treats Ice Cream and Min Donuts are a great amenity enjoyed by many. Thanks for your feedback. We look forward to your next trip.Akl the best,Mark BibbGeneral Manager
10/10 Excellent
Sherry
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sherry
Séjour de 5 nuits en mars 2024
Réponse de Mark B le 12 avr. 2024
Dear Sherry,Thank you for your 5-star review. I am pleased to know you had an enjoyable visit to SouthWinds Motel. The team works hard to ensure all guests have a pleasant stay. We look forward to your next visit.All the best,Mark BibbGeneral Manager
10/10 Excellent
Robert
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en mars 2024
Réponse de Mark B le 2 avr. 2024
Dear Robert,Thank you for your kind comments. Our team takes a great deal of pride in providing excellent service. I am pleased you enjoyed your stay with us. We look forward to your next trip.Al the best,Mark BibbGeneral Manager
10/10 Excellent
Dee, West Chester
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dee
Séjour de 1 nuit en mars 2024
Réponse de Julia le 31 mars 2024
Greetings ___, Thank you for taking the time to leave a review for H2O Suites. It was an honor hosting you. We were so glad to read that you enjoyed our Hotel. We look forward to hosting you again when you return to Key West.All the Best,Julia EstampaFront Office Supervisor.
10/10 Excellent
Nikki
Voyage en groupe
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikki
Séjour de 3 nuits en mars 2024
Réponse de Mark B le 31 mars 2024
Dear Nikki,Thank you for your review. We are happy to know that you found the motel, amenities, and services to your liking. We look forward to your next visit.Sincerely,Mark BibbGeneral Manager
10/10 Excellent
Erik, glen allen
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erik
Séjour de 2 nuits en mars 2024
Réponse de Mark B le 26 mars 2024
Dear Erik,Thank you for your 5-star review. We couldn’t agree more that SouthWinds motel is a great choice for staying at a beach motel. We are glad you enjoyed your visit and we look forward to your next trip.All the best,Mark BibbGeneral Manager
10/10 Excellent
Tabra
Voyage en famille, Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tabra
Séjour de 2 nuits en mars 2024
Réponse de Mark B le 27 mars 2024
Dear Tabra,Thank you for your awesome review of SouthWinds Motel. We are pleased to know you enjoyed your visit with us and we look forward to your next trip.All the best,Mark BibbGeneral Manager
8/10 Bien
Ann
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ann
Séjour de 3 nuits en mars 2024
Réponse de Umberto Poma le 25 mars 2024
Greetings Ann,Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hostingyou. We were so glad to read that you enjoyed our Motel and we apologize for any weird smell caused by the dumpster next door. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.
10/10 Excellent
Kara
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kara
Séjour de 5 nuits en mars 2024
Réponse de Umberto Poma le 25 mars 2024
Greetings Kara,Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hostingyou. We were so glad to read that you enjoyed our Motel. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.
10/10 Excellent
Elizabeth
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 2 nuits en mars 2024
Réponse de Mark B le 26 mars 2024
Dear Elizabeth,Thank you for your 5--star rating. I am pleased to know you enjoyed your time with us. We look forward to your next visit.All the best,Mark Bibb General Manager
2/10 Horrible
Chase
Voyage en famille
23 mars 2024
Les points faibles : Personnel et service
Chase
Séjour de 1 nuit en mars 2024
Réponse de Umberto Poma le 23 mars 2024
Greetings Chase,Hope you are doing well. Please note that we appreciate your feedback, and we were so glad to host you in paradise. We apologize if our Motel did not meeting your expectations. Have a great day.
8/10 Bien
Jitka
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jitka
Séjour de 1 nuit en mars 2024
Réponse de Mark B le 17 mars 2024
Dear Jitka,Thank you for your review. I am glad to learn you enjoyed your stay with us. I am sorry about the missing items from your room. I will be addressing this issue with our team. We look forward to your next visit.Sincerely,Mark BibbGeneral Manager
4/10 Médiocre
Michael
Voyage en famille
15 mars 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Michael
Réponse de Mark B le 17 mars 2024
Dear Michael,Thank you for your review. I am sorry we did not meet your expectations at our motel. The team strives to ensure all guests have an enjoyable stay and we did not accomplish that with you. I hope you will reconsider and stay with us again to allow us the opportunity to provide you with an excellent experience.Sincerely,Mark BibbGeneral Manager
8/10 Bien
Donita
Voyage en groupe
14 mars 2024
Les points forts : Propreté, personnel et service, équipements
Donita
Séjour de 5 nuits en mars 2024
Réponse de Mark B le 14 mars 2024
Dear Donita,Thank you for your review. I am glad to learn you were happy with the service the team delivered. Our goal is to ensure all guests have a pleasant stay. I am sorry for the noise you encountered but great to hear the team was able to calm the situation. I hope you will stay with us again and we look forward to your next trip.Sincerely,Mark BibbGeneral Manager
6/10 Satisfaisant
Paul
Voyage en couple
13 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Paul
Séjour de 5 nuits en mars 2024
Réponse de Mark B le 14 mars 2024
Dear Paul,Thank you for your detailed review. I am sorry we did not fully meet your expectations. The team strives to ensure all guests have a pleasant and enjoyable stay. Our motel does have larger rooms. Should you decide to rebook with us, and I hope you do, contact us direct at the motel and the agent will make every effort to accommodate your requests.All the best,Mark BibbGeneral Manager