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Avis sur Sonesta Select Kansas City Airport Tiffany Springs

3 out of 5
Sonesta Select Kansas City Airport Tiffany Springs
7901 Nw Tiffany Springs Pkwy, Kansas City, MO

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 549 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 247 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 52 avis sur 1000." "

8,8/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vending market is crazy expensive. 2 soft drinks and 4 snacks were $36
Séjour de 1 nuit en avril 2024

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Shanique, Montego Bay

Les points forts : Infrastructures et conditions de l’hébergement
Beautiful place nice and clean not to mention the friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Shanique, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Kane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in and check out was easy. Stayed overnight for an early morning flight.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Kane, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Shannon, Fulton

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The lady who checked us in was super nice. The reading area chairs were awesome. The room was comfortable and clean. It was a good stay!
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
hello Shannon, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Joel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic staff
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Joel, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check-in was quick at the simple. Staff was friendly. Room was clean.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Amy, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

FERNANDO

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very clean, beautiful place to stay.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Fernando, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice place to stay and very reasonable. Staff was excellent.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Paula, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

WALTER

Les points forts : Propreté et personnel et service
Decent place and the location is good.
Séjour de 5 nuits en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Walter, thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Gregory

Voyage en famille
Les points forts : Propreté et personnel et service
Pool under construction
Séjour de 3 nuits en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Gregory, Thank you for the review. The pool construction is almost complete. Please give us a call if you have any questions about the reopening. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great place especially if catching a flight.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 10 avr. 2024
Hello Sandra, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Richard

Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Richard, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Lindi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I'm glad I didn't need the pool because it was under constructions. Families with kids should call ahead about that. There were some outlets that didn't work, but there were always other outlets I could use. I really liked the lobby with a TV, various seating options, and fireplace. Cozy.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 8 avr. 2024
Hello Lindi, Thank you for the nice review. We hope that you will stay with us again. Have a nice day!

10/10 Excellent

LITICIA, Houston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to find and easy to get back to the airport. Shuttle service available around the clock I think! Very clean and quiet and the room was perfect. I was disappointed that the restaurant and bar were not functioning, but the Longhorn Steakhouse was right next door and a quick walk.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 26 mars 2024
Hello Liticia, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Satisfaisant

Gina

Les points forts : Propreté, personnel et service, équipements
Staff was great and the area was nice but there were little ants in the bathroom and an alarm sounded all night.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 26 mars 2024
Hello Gina, I am so sorry to hear about the ants and the alarm. I will notify our maintenance staff to get that room serviced. Thank you for letting us know about these issues.

8/10 Bien

glenn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and cooperative. The facility offered free coffee in the ams. The shuttle was prompt and always available. Wifi mostly great but had moments of intermit pause. TV reception was at time poor. Shower and bathroom were fine. Room was clean and spacious with a comfortable bed.
Séjour de 4 nuits en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 23 mars 2024
Hello Glenn, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Humberto

Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 17 mars 2024
Humberto, Thank you for the nice review and we hope that you will stay with us again. Have a great day!

6/10 Satisfaisant

Rick

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Customer service was poor
Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 17 mars 2024
Hello Rick, I will investigate the people that may have encountered during your stay. I am so sorry for your guest service experience. Thank you for the review.

6/10 Satisfaisant

Jean

Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 17 mars 2024
Jean, Thank you for the review and we hope that you will stay with us again. Have a great day!

10/10 Excellent

Shirley

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
This was an amazing place to stay and clean, and helpful
Séjour de 2 nuits en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 5 mars 2024
Hello Shirley, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Philip, Tahuya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the facility, but the heat/ac system was ridiculously loud. Kept us up most of the night...just too much noise when it was on.
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 1 mars 2024
Hello Philip, Thank you for the review. I will look into the noisy HVAC with our Maintenance crew. Thank you for letting us know. Have a great day!

4/10 Médiocre

Jesus

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Équipements
Did not say that pool was closed till after I paid the night and told me it was gonna be too long of a process to get my money back so we decided to just stay there with no pool for kids.
Séjour de 1 nuit en février 2024

10/10 Excellent

Gina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy, quick check-in.
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
Hello Gina, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Sherry

Voyage en couple
Les points forts : Propreté et équipements
Check in was fast and easy. The room was clean
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
Hello Sherry, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Satisfaisant

Jeff

Voyage en famille
Les points forts : Personnel et service
This was a decent motel, but had a couple of key problems for us. First, the dish needed to be adjusted because many stations were fading in and out. Not a deal-breaker, but frustrating when you want to relax and enjoy your favorite shows. Second, and a deal-breaker for me, was the $5 charge for parking. Seriously? Do people walk to stay at the motel? If you think your routine parking lot is that fancy, build the cost into the room. We will not be back.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Bruce M

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property has a good corner location providing excellent visibility of facility. However, the entire place needs demolished and a new hotel erected. So bare bones and dirty with furniture so stained and tattered I was afraid to sit on it. Never again and may make me reconsider Expedia.
Séjour de 3 nuits en février 2024

10/10 Excellent

Benjamin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
Hello Benjamin, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Henry

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a perfectly acceptable hotel, though the dining and strange room smell were offputting. The staff were exceptional.
Séjour de 2 nuits en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 7 févr. 2024
hello Henry, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

2/10 Horrible

Kayti

Voyage en famille
Les points forts : Propreté et personnel et service
Selected this hotel for the pool and bar. Got there to check in and was told both the bar and pool are closed. We didn’t even end up checking in and left to go somewhere else.
Séjour de 1 nuit en février 2024

2/10 Horrible

Joseph

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Amy, Lincoln

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We always stay here.
Séjour de 2 nuits en janvier 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Amy, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Rose

Disappointed in no breakfast or cleansing of room.
Séjour de 2 nuits en janvier 2024
Réponse de Cynthia Crowley - Assistant General Manager le 29 janv. 2024
Hello Rose, Thank you for your feedback and I am sorry you did not enjoy your stay. I will pass this on to the General Manager concerning breakfast and housekeeping.

2/10 Horrible

mia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wouldn’t let my dog stay there
I book this hotel because of location and amenities,I get there hot tub out of order,smell in lobby,Breakfast was not available after I paid extra for my breakfast.I need a refund
Séjour de 1 nuit en janvier 2024

10/10 Excellent

timothy

Séjour de 1 nuit en janvier 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 janv. 2024
Hello Timothy, Thank you for the nice review. we hope that you will stay with us again soon!

8/10 Bien

Janice

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn't like that it was difficult to find out on their website whether they serve breakfast. Turns out they sell a "breakfast box" and for what is in it, it's quite expensive. The two women at the front desk couldn't have been sweeter.
Séjour de 1 nuit en janvier 2024
Réponse de Jesse Graham le 15 janv. 2024
Janice, Thank you for taking the time to leave a review. We will look into making the breakfast options more clear on the website.

6/10 Satisfaisant

Terri

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C
Séjour de 1 nuit en janvier 2024
Réponse de Jesse Graham le 15 janv. 2024
Terri, Thanks for the leaving a review, we look forward to your next stay.

10/10 Excellent

Sofie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So good
Séjour de 1 nuit en janvier 2024
Réponse de Jesse Graham le 15 janv. 2024
Sofie,Thanks for the fantastic review, we look forward to your next stay!

8/10 Bien

Gene

Séjour de 1 nuit en janvier 2024
Réponse de Cynthia Crowley - Assistant General Manager le 1 févr. 2024
Hello Gene, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Médiocre

Pat

Les points forts : Propreté et personnel et service
It was average. Rooms are pretty noisy with connector door.
Séjour de 2 nuits en janvier 2024
Réponse de Jesse Graham le 15 janv. 2024
Pat,We are sorry you had noisy neighbors. On your next stay we will be sure to put you in a much quieter non connecting room!

10/10 Excellent

Eduardo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay! Absolutely loved this place and the staff that made it feel welcoming!
Séjour de 2 nuits en décembre 2023
Réponse de Jesse Graham le 15 janv. 2024
Eduardo,Thank you for the wonderful review! We look forward to your next stay with us!

10/10 Excellent

Igho

Séjour de 2 nuits en décembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 28 janv. 2024
Hello Igho, Thank you for the nice review. We hope that you will stay with us again soon!

10/10 Excellent

Kacey

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 8 janv. 2024
Hello Kacey, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel was good. large clean rooms, plenty of open areas to gather. The stay was comfortable. Don't like the idea of paying for parking when driving to a hotel. what are you to do with your car. we did not fly out to anywhere where we would leave our cars for a period of time. also to wait 3 weeks for a refund for damage when it is charged to you in a second is not good.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Robin

Séjour de 1 nuit en décembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 21 déc. 2023
Hello Robin, Thank you so much for the nice review. We hope that you will stay with us again. Happy Holidays to you!

10/10 Excellent

Vendon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 17 déc. 2023
Hello Vendon, Thank you for the nice review. We hope that you will stay with us again. Happy Holidays to you!

10/10 Excellent

Joshua

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool
Séjour de 1 nuit en décembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 17 déc. 2023
Thank You Again Joshua! I am glad that you enjoyed the pool and hot tub :)

10/10 Excellent

Joshua

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pool and hot tub
Séjour de 4 nuits en décembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 17 déc. 2023
Hello Joshua, Thank you for the nice review and we hope that you will stay with us again. Happy Holidays to you!

6/10 Satisfaisant

Michael

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 17 déc. 2023
Hello Michael, Thank you for staying with us and Happy Holidays to you.

10/10 Excellent

Ronald

Séjour de 1 nuit en décembre 2023
Réponse de Cynthia Crowley - Assistant General Manager le 2 janv. 2024
Hello Ronald, Thank you for the nice review. Hope that you had a Happy New Year! We hope that you will stay with us again.