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Avis sur Sonesta Select Kansas City Airport Tiffany Springs

3 out of 5
Sonesta Select Kansas City Airport Tiffany Springs
7901 Nw Tiffany Springs Pkwy, Kansas City, MO

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 550 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 246 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 99 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 56 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 1004." "

8,8/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was extremely friendly and helpful.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Husein

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely disgusting…
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 15 mai 2024
Hello Husein, I am so sorry that you were not happy with your recent stay.

4/10 Médiocre

Kristina

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cold shower in the morning and dirty toilet
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 15 mai 2024
Hello Kristina, I am so sorry about the cold water issue and I have reported the dirty toilet to our Housekeeping Manager. Thank you for letting us know about the issues that you had during your stay,

10/10 Excellent

Morgan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 15 mai 2024
Hello Morgan, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super fast check in. Nice place.
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 15 mai 2024
Hello Laura, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
H
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 15 mai 2024
Hello Mark, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Elizabeth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I would have appreciated maid service during our stay. None whatsoever. The pool was nice and well heated. Beds were a bit creaky. Overall it felt like a budget hotel, but without a free breakfast.
Séjour de 2 nuits en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 15 mai 2024
Hello Elizabeth, Thank you for the review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Shelby

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 15 mai 2024
Hello Shelby, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Belinda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay!
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 9 mai 2024
Hello Belinda Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Médiocre

Sandra

Les points forts : Personnel et service
Les points faibles : Équipements
The airport transport took over an hour to arrive, and repeatedly said they were five minutes away.
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 9 mai 2024
Hello Sandra, I am so sorry for your lengthy wait for the shuttle. I will look and see who the driver was and investigate why it took them so long. Thank you for letting us know.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Cynthia Crowley - Assistant General Manager le 9 mai 2024
hello Laura, i want to thank you for the nice review and we hope that you will stay with us again. Have a great day!

10/10 Excellent

Diana, Kansas City

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Room was very clean; staff nice and helpful. I have found a new home-away-from-home when I visit KC!
Séjour de 4 nuits en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 9 mai 2024
Hello Diana, Thank you so much for the nice review. We will be looking forward to having you here with us again. Have a great day!

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vending market is crazy expensive. 2 soft drinks and 4 snacks were $36
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 9 mai 2024
Hello Justin, Tahk you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 9 mai 2024
hello Lisa, Thank you for the nice review, We hope that you will stay with us again. Have a great day!

10/10 Excellent

Shanique, Montego Bay

Les points forts : Infrastructures et conditions de l’hébergement
Beautiful place nice and clean not to mention the friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Shanique, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Kane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in and check out was easy. Stayed overnight for an early morning flight.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Kane, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Shannon, Fulton

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The lady who checked us in was super nice. The reading area chairs were awesome. The room was comfortable and clean. It was a good stay!
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
hello Shannon, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Joel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic staff
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Joel, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check-in was quick at the simple. Staff was friendly. Room was clean.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Amy, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

FERNANDO

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very clean, beautiful place to stay.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Fernando, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice place to stay and very reasonable. Staff was excellent.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Paula, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

WALTER

Les points forts : Propreté et personnel et service
Decent place and the location is good.
Séjour de 5 nuits en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Walter, thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Gregory

Voyage en famille
Les points forts : Propreté et personnel et service
Pool under construction
Séjour de 3 nuits en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 24 avr. 2024
Hello Gregory, Thank you for the review. The pool construction is almost complete. Please give us a call if you have any questions about the reopening. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great place especially if catching a flight.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 10 avr. 2024
Hello Sandra, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Richard

Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Richard, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Lindi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I'm glad I didn't need the pool because it was under constructions. Families with kids should call ahead about that. There were some outlets that didn't work, but there were always other outlets I could use. I really liked the lobby with a TV, various seating options, and fireplace. Cozy.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia Crowley - Assistant General Manager le 8 avr. 2024
Hello Lindi, Thank you for the nice review. We hope that you will stay with us again. Have a nice day!

10/10 Excellent

LITICIA, Houston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to find and easy to get back to the airport. Shuttle service available around the clock I think! Very clean and quiet and the room was perfect. I was disappointed that the restaurant and bar were not functioning, but the Longhorn Steakhouse was right next door and a quick walk.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 26 mars 2024
Hello Liticia, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Satisfaisant

Gina

Les points forts : Propreté, personnel et service, équipements
Staff was great and the area was nice but there were little ants in the bathroom and an alarm sounded all night.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 26 mars 2024
Hello Gina, I am so sorry to hear about the ants and the alarm. I will notify our maintenance staff to get that room serviced. Thank you for letting us know about these issues.

8/10 Bien

glenn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and cooperative. The facility offered free coffee in the ams. The shuttle was prompt and always available. Wifi mostly great but had moments of intermit pause. TV reception was at time poor. Shower and bathroom were fine. Room was clean and spacious with a comfortable bed.
Séjour de 4 nuits en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 23 mars 2024
Hello Glenn, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Humberto

Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 17 mars 2024
Humberto, Thank you for the nice review and we hope that you will stay with us again. Have a great day!

6/10 Satisfaisant

Rick

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Customer service was poor
Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 17 mars 2024
Hello Rick, I will investigate the people that may have encountered during your stay. I am so sorry for your guest service experience. Thank you for the review.

6/10 Satisfaisant

Jean

Séjour de 1 nuit en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 17 mars 2024
Jean, Thank you for the review and we hope that you will stay with us again. Have a great day!

10/10 Excellent

Shirley

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
This was an amazing place to stay and clean, and helpful
Séjour de 2 nuits en mars 2024
Réponse de Cynthia Crowley - Assistant General Manager le 5 mars 2024
Hello Shirley, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Philip, Tahuya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the facility, but the heat/ac system was ridiculously loud. Kept us up most of the night...just too much noise when it was on.
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 1 mars 2024
Hello Philip, Thank you for the review. I will look into the noisy HVAC with our Maintenance crew. Thank you for letting us know. Have a great day!

4/10 Médiocre

Jesus

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Équipements
Did not say that pool was closed till after I paid the night and told me it was gonna be too long of a process to get my money back so we decided to just stay there with no pool for kids.
Séjour de 1 nuit en février 2024

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
Thank you for the nice review. We hope you will stay with us again. Have a great day.

10/10 Excellent

Gina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy, quick check-in.
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
Hello Gina, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Sherry

Voyage en couple
Les points forts : Propreté et équipements
Check in was fast and easy. The room was clean
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
Hello Sherry, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Satisfaisant

Jeff

Voyage en famille
Les points forts : Personnel et service
This was a decent motel, but had a couple of key problems for us. First, the dish needed to be adjusted because many stations were fading in and out. Not a deal-breaker, but frustrating when you want to relax and enjoy your favorite shows. Second, and a deal-breaker for me, was the $5 charge for parking. Seriously? Do people walk to stay at the motel? If you think your routine parking lot is that fancy, build the cost into the room. We will not be back.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Bruce M

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property has a good corner location providing excellent visibility of facility. However, the entire place needs demolished and a new hotel erected. So bare bones and dirty with furniture so stained and tattered I was afraid to sit on it. Never again and may make me reconsider Expedia.
Séjour de 3 nuits en février 2024

10/10 Excellent

Benjamin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
Hello Benjamin, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

2/10 Horrible

Thomas

Voyage d’affaires
Computer reservations suck.!!
Ii tried for 4 hours to cancel this trip but was not able to, due to your systems. I got charged, and will dispute. The hotel couldn't cancel for me due to the 3d party involvement, and I could not ever talk to someone with Hotels.Com. The third party in Singapore's web site would not let me cancel. as the cancel button didn't work and their phone number was down. I am probably done with Hotels.com. Wasted 4 hours of my day yesterday, and continue to do so.
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 18 févr. 2024
hello Thomas, I am sorry to hear about your experience with Hotels.com. Please reach out to us here at the hotel if you would like to stay here in the future. We would be happy to make your reservation for you. Have a great day!

8/10 Bien

Henry

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a perfectly acceptable hotel, though the dining and strange room smell were offputting. The staff were exceptional.
Séjour de 2 nuits en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 7 févr. 2024
hello Henry, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Donald

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great place to stay
Everything was very clean and orderly. Staff was very helpful.
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 7 févr. 2024
Hello Donald, Thank you for the nice review! We hope that you will stay with us again. Have a great day!

10/10 Excellent

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was great except the pool and hot tub were closed. I didn’t see that mentioned on the website. Booking online, I didn’t talk to a person. It would be helpful to list that on the website. Kids were bummed.
Séjour de 1 nuit en février 2024
Réponse de Cynthia Crowley - Assistant General Manager le 7 févr. 2024
hello Kelly, Thank you so much for the nice review. I am so sorry about the pool being closed. It is under construction due to a pipe burst in there when it was very cold here. We have already contacted Expedia and informed them of the pool closure. I will check back with them to make sure that they have this posted on their site. I am hoping that the new construction is going to turn out great and that you will try staying with us again. Have a great day!

2/10 Horrible

Kayti

Voyage en famille
Les points forts : Propreté et personnel et service
Selected this hotel for the pool and bar. Got there to check in and was told both the bar and pool are closed. We didn’t even end up checking in and left to go somewhere else.
Séjour de 1 nuit en février 2024

2/10 Horrible

Joseph

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Amy, Lincoln

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We always stay here.
Séjour de 2 nuits en janvier 2024
Réponse de Cynthia Crowley - Assistant General Manager le 28 avr. 2024
Hello Amy, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Bien

Rose

Disappointed in no breakfast or cleansing of room.
Séjour de 2 nuits en janvier 2024
Réponse de Cynthia Crowley - Assistant General Manager le 29 janv. 2024
Hello Rose, Thank you for your feedback and I am sorry you did not enjoy your stay. I will pass this on to the General Manager concerning breakfast and housekeeping.

2/10 Horrible

mia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wouldn’t let my dog stay there
I book this hotel because of location and amenities,I get there hot tub out of order,smell in lobby,Breakfast was not available after I paid extra for my breakfast.I need a refund
Séjour de 1 nuit en janvier 2024