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Avis sur The Golden Crown Hotel

5 out of 5
The Golden Crown Hotel
No. 322, Udugama Ampitiya, Kandy

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 56 avis sur 102." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 102." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 102." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 102." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 102." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Oilid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Un magnifique hôtel à 2 min de Kandy, Nous avons eu le droit à un magnifique acceuil. Le personnel est très professionnel. La vue du petit déjeuner est époustouflante........! Et on ne parle même pas de la piscine à débordement au 2 eme étage... Tres bel hôtel pour un moment en amoureux . Nous conseillons .
Séjour de 3 nuits en janvier 2018
Réponse de Stephanie le 19 mars 2018
Many thanks on such great review and what is even more important to us – a happy guest who has left Golden Crown with the best possible impressions. We are thrilled you enjoyed your stay with us.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2017
Réponse de Management – The Golden Crown Hotel le 21 janv. 2023
Hi ,Thank You for the prefect rating.Looking forward to see you at the Golden Crown Hotel.Thank You!

10/10 Excellent

sandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel avec chambre confortable. Cependant la piscine était froide et à l'ombre, c'est dommage
Séjour de 1 nuit en décembre 2017
Thank you for you feedback for our rooms. Sorry that you couldn't enjoy at our pool. Hoping to see you again

10/10 Excellent

Christabel

Voyage en groupe
Great property. Will be back
Séjour de 2 nuits en avril 2024
Réponse de Management: The Golden Crown Hotel  le 6 mai 2024
Dear Esteemed Guest,Thank you for choosing The Golden Crown Hotel as your preferred holiday destination, where we were able to exceed your expectations during your holiday at our hotel.Being the best five-star hotel in Kandy, we always strive to deliver the best level of service to each and every guest that steps into the hotel.Thank you for giving us the best rate on Expedia and recommending us among other travellers.While we wish you all the very best, we are looking forward to welcoming you back at the Golden Crown Hotel Kandy.Thank You!Warm Regards!

10/10 Excellent

Bopaya

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property.. spacious rooms.. loved the canopy beds… the infinity pool.. the courteous staff… just about everything was perfect!
Séjour de 2 nuits en mars 2024
Réponse de Management - The Golden Crown Hotel Kandy le 28 mars 2024
Dear Esteemed Guest,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each Guest experience is a fantastic one. We look forward to seeing you again very soon, hopefully having the chance to try our new offers. Thank You!Warm Regards!

8/10 Bien

RAINER GEORG

Séjour de 1 nuit en février 2024
Réponse de Management - The Golden Crown Hotel Kandy le 28 mars 2024
Dear Esteemed Guest.Thank You for recommnding our property on exprdia.while we wish you all the very best we are looking forward to welcome you back to The Golden Crown Hotel Kandy.Thank You!

10/10 Excellent

Pankaj M

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Managment - The Golden Crown Hotel Kandy le 12 déc. 2023
Dear Pankaj,Thank you for choosing the Golden Crown Hotel as your preferred holiday destination. We are glad to receive a great rating, and it shows us that you enjoyed our facilities and services. While we wish you all the very best, we are looking forward to welcoming you back at The Golden Crown Hotel Kandy.Thank You!Warm Regards!

10/10 Excellent

YATIN

Séjour de 2 nuits en novembre 2023
Réponse de Managment - The Golden Crown Hotel le 22 nov. 2023
Hi Yatin,Thank you for choosing the Golden Crown Hotel and giving us the best rating. We always strive to deliver the best level of service to every guest that steps into the hotel. Once again, thank you for recommending our property on expedia, and we look forward to welcoming you back in the near future.Thank You!Warm Regards!

8/10 Bien

GAURAV KUMAR

Séjour de 2 nuits en novembre 2023
Réponse de Managment - The Golden Crown Hotel le 12 déc. 2023
Hi Gaurav,Thank you for choosing the Golden Crown Hotel as your preferred holiday destination. We are delighted to hear that you have enjoyed the standards of our services, along with the golden hospitality and excellent service provided by our team. While we wish you all the very best, we are looking forward to welcoming you back at the Golden Crown Hotel Kandy.Thank You!Warm Regards!

10/10 Excellent

Ditte maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dejlige senge
Dejligt sted- det er 2 gang vi er der. Lækkert mad :)
Séjour de 3 nuits en septembre 2023
Réponse de Managment - The Golden Crown Hotel le 20 oct. 2023
Hi Dejlige senge,We always appreciate feedback, but even more so from our loyal returning guests! Thank you for taking the time to write such a heartfelt review. My team and I were delighted to hear that once again you had a wonderful Golden Hospitality experience, and everything surpassed your expectations.While we wish you all the very best we are looking forward to welcome you back at The Golden Crown Hotel Kandy.Thank You!Warm Regards!

8/10 Bien

Duminda

Séjour de 1 nuit en septembre 2023
Réponse de The Management: The Golden Crown Hotel le 13 sept. 2023
Hi Duminda,Thank you for your rating. We are pleased to hear that our warm hospitality and staff met your expectations. Our team is happy to know that their efforts were a success in making your trip truly memorable.While we wish you all the very best, we are looking forward to meeting you in the near future.Thank You!Warm Regards!

8/10 Bien

Barrie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice property and would certainly stay there again. A couple of notes. The carpeting in our room was getting old - number of small stains - nothing critical but for the standard the hotel portrays, it should be better. The morning rooster - every morning! Both the breakfast and dinner buffet were extensive, however the food quality was a bit below what one would expect from a higher end hotel. Food was good, but needed that extra oomph to bring it to a higher level.
Séjour de 3 nuits en août 2023
Réponse de Managment - The Golden Crown Hotel le 22 août 2023
Dear Barrie,Thank you for choosing The Golden Crown Hotel as your preferred holiday destination. We are glad to hear you have enjoyed all the facilities of the Hotel, along with The Golden Hotel, provided by our team. All the constructive facts that you have mentioned in this comment will be taken into consideration. Required implementations will be executed to enhance the quality of the Hotel in all aspects. While we wish you all the very best, we are looking forward to welcoming you back at The Golden Crown Hotel.Thank You!Warm Regards!

2/10 Horrible

Dular

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ran out of hot water in the middle of shower. At 7:00am on Saturday morning, we were woken up by loud noises from construction. The management was unresponsive.
Séjour de 1 nuit en juillet 2023
Réponse de The Managment - The Golden Crown Hotel le 1 août 2023
Hi Dular,Sorry for the inconvenience that may have been caused by the hot water issue and the noise that occurred during morning time. We will be taking the required steps to rectify these issues, and we are requesting from you that you offer us another chance to redeem ourselves.Thank You!Warm Regards!

10/10 Excellent

Samanali

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great size room and amazing view!!
Séjour de 2 nuits en mai 2023
Réponse de Management - The Golden Crown Hotel le 19 juin 2023
Dear Smanail,Thank You for choosing The Golden Crown Hotel as your preferred holiday destination and we are glad to hear about the praise on room and it's facilties.We are looking forward to welcome you back at The Golden Crown Hotel.

2/10 Horrible

Rebecca

Les points faibles : Personnel et service
Online it looked great. In reality, hotel was noisy and uncomfortable, restaurant service slow and mediocre food, staff tried hard and were friendly but the service was very poor. Everything from requesting a hair dryer to a to go coffee cup was answered by a No can’t do. Disappointing.
Séjour de 3 nuits en mai 2023
Réponse de Managment of the Hotel le 31 mai 2023
Dear Rebecca,Thank you for choosing The Golden Crown Hotel as your preferred holiday destination. I'm sorry if there was a downside in your experience.Our aim is to provide an excellent and friendly service and this is why your comment is so important to us.I will take in consideration all the points that you have highlighted and I will make sure to report to the appropriate departments.I really hope that in despite of that, you will give us a second opportunity to welcome you here.Would be nice to have the possibility to demonstrate our true value.Thank You!Warm Regards!

10/10 Excellent

Darren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff, great food, great view….really enjoyed our stay there.
Séjour de 2 nuits en avril 2023
Réponse de Management: The Golden Crown Hotel  le 1 mai 2023
Dear Darren,Thank you for choosing The Golden Crown Hotel as your preferred holiday destination. We are thrilled to know that you enjoyed the services of the Hotel staff and picturesque view.We will share this comment with our colleagues for their inspiration, and we look forward to seeing you again at The Golden Crown Hotel.Thank You!

10/10 Excellent

Balasingham

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellent
Séjour de 1 nuit en mars 2023
Réponse de Front Office le 28 mars 2023
Thank you Sir!

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay at the Golden Crown. I was only there one night, but it was the perfect place to rest after a busy day of sightseeing. My room was clean and spacious. The hotel is in a beautiful setting, and has these high windows in the lobby that makes you feel like you're in the middle of the jungle (you are!). The food was very good and service attentive. I would stay here again.
Séjour de 1 nuit en février 2023
Réponse de The Management Golden Crown Hotel le 21 févr. 2023
Dear Catherine,Thank You for choosing the Golden Crown Hotel as your preferred Holiday destination.We are glad to know that you’ve got impressed about the location and the establishment setting. I am so pleased that you enjoyed your room allocation and all the special touches that make a stay with us so unique. I will ensure that your kind comments are shared with the team across the hotel, and we all look forward to welcoming you back to The Golden Crown Hotel very soon.Thank You!Warm Regards!

10/10 Excellent

Mariusz

Séjour de 2 nuits en février 2023
Réponse de The Management Golden Crown Hotel le 16 févr. 2023
Hi,Thank you for your recent review as we always appreciate hearing from our guests. We are glad to hear that it has been an enjoyable stay for you and that you were happy with our services and facilities. It would be our pleasure to welcome you back for another remarkable experience during your next trip to Kandy.

10/10 Excellent

Pascal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful all round! Would stay here again.
Beautiful hotel! Tranquil location (away from city centre), wonderful views from the room and restaurant/pool. Dinner/breakfast buffets we’re delicious and service was top. Room was spacious and bed super duper comfy, woken up by monkeys on the balcony which was noisy but cute. (Keep the doors closed). Staff were fantastic. Would recommend!
Séjour de 1 nuit en janvier 2023
Réponse de Management – The Golden Crown Hotel le 20 janv. 2023
Dear Pascal,Thank you for taking the time to leave a review on expedia following your recent stay. It is our sincere endeavour to ensure that all our guests have a truly memorable stay experience and we are delighted to know that you had a wonderful stay here, finding our team friendly and welcoming. Your kind words for our team are very much appreciated.Thank you for choosing Golden Crown Hotel and we look forward to welcoming you back the next time you are in Kandy (Sri Lanka).

10/10 Excellent

Misti

Séjour de 3 nuits en juin 2022
Réponse de Management – The Golden Crown Hotel le 20 janv. 2023
Many thanks once again and we all look forward to your next stay with us.

2/10 Horrible

Nadeesha

Séjour de 1 nuit en mai 2022
Réponse de Management – The Golden Crown Hotel le 20 janv. 2023
Dear Nadeesha,Many thanks once again and we all look forward to your next stay with us.

8/10 Bien

Thirosha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
Wonderful stay at the Golden Crown hotel. Well located and clean rooms. The staff are helpful and pleasant. Excellent breakfast and dinner buffet and great service - thanks Chathuranga (restuarant) and Divya (reception).
Séjour de 1 nuit en avril 2022
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Dear Thirosha,Thank you so much for taking the time to share your awesome experience at The Golden Crown Hotel I am thrilled to read that you had an amazing impression of our staff Divya and Chanthuranga.I am also delighted to know that you had such a memorable experience at our restaurant and how satisfied you were with the service you received from our friendly team.Thank You!

6/10 Satisfaisant

EISSA, DOHA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel Nothing wrong at all
Séjour de 1 nuit en mars 2022
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Dear Eissa,Thank you for sharing your fantastic experience at The Golden Crown Hotel.I am thrilled you found the hotel’s location convenient during your visit. It is always a pleasure knowing that our guests are satisfied with our services and facilities.Thank You!

10/10 Excellent

Garvan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Dear Garvan,Thank you so much for giving the best rating for us. We hope to have the pleasure of welcoming you back again soon!Thank You!Kind Regards!

10/10 Excellent

Ryan

Séjour de 1 nuit en janvier 2022
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Dear Ryan,Thank You for giving us best rating and we are looking forward to welcome you back at the Golden Crown Hotel.Thank You!Kind Regards!

8/10 Bien

Shai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nights stay
Amazing staff! Very helpful and kind welcoming. The hotel in a great location, a little bit aside from all the mess in the city.
Séjour de 2 nuits en décembre 2021
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Dear Shai,Wow! What wonderful words to leave for us to read about your recent visit! We are so glad to hear that the time you spent here was wondeful and great. We are looking forward to welcome you back at the Golden Crown Hotel,Thank You!Kind Regards!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2020
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Thank you for giving us the best rating.Looking Forward to see you at the Golden Crown Hotel.Thank You!Kind Regards!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Thank you for providing us the best rating with reference to your stay at the Golden Crown Hotel.Thank You!Warm Regards!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was huge and the view on the balcony was beautiful!
Séjour de 1 nuit en février 2020
Réponse de GRO le 27 févr. 2020
Thank you for the compliments on views. Hope to greet you again.

10/10 Excellent

Courtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Gem
Amazing hotel, loved every minute of my stay.
Séjour de 3 nuits en février 2020
Réponse de GRO le 27 févr. 2020
Thank you for the comments., Hope to greet you soon.

10/10 Excellent

Enoka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous Hotel
A palatial hotel, with awesome staff and delicious food! We were welcomed with Kandyan drummers and delicious fruit juice to quench our thirst. Then we were shown to our room, a junior suite,750 sq. ft of luxury! The infinity pool is beautiful and sitting outside by the bar with the breeze blowing was heavenly! Ravi at the restaurant was very helpful and attended to all our needs.
Séjour de 2 nuits en février 2020
Réponse de GRO le 27 févr. 2020
Thank you for the "fabulous" comments, on our facilities, spacious rooms, and views, and for appreciating Ravi . Hope to greet you soon

10/10 Excellent

Masashi

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
悪くはないが
小さいながらバルコニーが有り灰皿が置いてあったのでタバコが吸えるようです 午前三時ぐらいからお経が響き渡り心地良かったが駄目な人は駄目かも 宿泊した405号室の上階に何かのモーターが有るらしく低周波が響いているので変更をお願いした方が良いかと思います
Séjour de 1 nuit en février 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

8/10 Bien

atul

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

10/10 Excellent

MANEA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

10/10 Excellent

Lucia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel muy bonito
Personal amable. Desayuno delicioso. Habitaciones cómodas. Hermosa recepción y la vista desde la piscina. Lastima que el agua de la piscina es muy fria
Séjour de 2 nuits en janvier 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large updated hotelwith gsntastic view of the forest. Excellent staff
Séjour de 2 nuits en janvier 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous hotel. Our favorite stay in Sri Lanka. Clean beautiful design, delish food, nice pool and view.
Séjour de 3 nuits en janvier 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its comfortable beautiful setting . Restaurant is superb wiith the pool and good music. Road to the hotel is really bad. The room is not sound proof. Woken up around 1am with people talking aloud. The bathroom wash basin is too high and hard to reach for people who are under 5 .1 feet tall.
Séjour de 1 nuit en janvier 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Stayed one night
Séjour de 1 nuit en janvier 2020
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

10/10 Excellent

Henna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent one night stay - exceptional service by the staff at the restaurant during the buffet dinner.
Séjour de 1 nuit en décembre 2019
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beautiful place to stay. staff was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Séjour de 1 nuit en décembre 2019
Réponse de GRO le 10 févr. 2020
Thank you for your review of The Golden Crown Hotel, Kandy. We are pleased to have been able to make your stay a memorable one. Looking forward to your next visit.

8/10 Bien

Arry, Canada

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good property. Lobby is great, pool is wonderful and the buffet restaurant is also good. Our room had a nice view of the mountains and was on the 4th floor. 1st night was noisy as there was a party going on the 5th floor. Water flow in the sink was very slow all through our stay. We didn’t though complain about it. The property is some distance from Kandy lake.
Séjour de 2 nuits en décembre 2019
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
Dear Arry,Thank You for choosing The Golden Crown Hotel as your preffered holiday destination.Two facts that you have mentioned on noise issue and the water flow speed definitely we will take into consideration.Thank You!Warm Regards!

10/10 Excellent

NASER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was perfect, I enjoyed the food and the staff were so friendly and helpful and they always smiling. It was a good experience
Séjour de 3 nuits en août 2019
Réponse de Management – The Golden Crown Hotel le 20 janv. 2023
Dear Naser,It's great to hear from you. Nice words on your stay make other travelers to feel choose the Golden Crown Hotel. Thank you for the perfect rating and we are looking forward to welcome you back at the Golden Crown Hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019
Réponse de Management – The Golden Crown Hotel le 21 janv. 2023
Hi , Thank you for perfect rating.We are looking forward to welcome you back at the Golden Crown Hotel.Thank You!

10/10 Excellent

Semeia

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de Management – The Golden Crown Hotel le 20 janv. 2023
Dear Semia,Thank You for the perfect rating and we are looking forward to welcome back you at the Golden Crown Hotel.Thank You!Warm Regards!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were welcomed at the entrance by Saranwya and her colleague. We were offered some juice which was refreshing after our long journey. They were both so friendly and walked us all the way to our rooms with smiles on their faces and reassuring us if there’s anything we need, just to ask. We walked out of the hotel with only positive words to speak of the amazing and hardworking staff. They made it a memorable stay for us ! From the doormen to the restaurant staff ; all were very hospitable and quick to respond. The manager was so very thoughtful asking about how my moms knees are and giving us water as we waited to leave. The buffet was okay I’m not sure about how fresh the food is as my sister and I got really sick our last night . Vomiting , fever and to the bathroom. We fell so ill, we had to request a late checkout & delay our next destination. We are still not feeling well. There was a big pizza like bread that looked rotten to me but a person there said it was cheese (it was fuzzy and had fungus) thankfully, it was removed. All in all, I can highly recommend staying here but do not recommend the food.
Séjour de 3 nuits en août 2019
Réponse de Management –The Golden Crown Hotel le 20 janv. 2023
HI,Thank you for taking the time to leave us such a wonderful review.I am absolutely thrilled to read that you found the Hotel’s location convenient and enjoyed the all facilities and services in Hotel during your visit and had such a positive impression of our hotel.Your review is much appreciated by the whole team at the hotel and I am very happy that as a returning customer you enjoy coming back to stay with us.We all hope to have the pleasure of welcoming you back again soon!Thank You!Kind Regards!

10/10 Excellent

Gal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very tasty food!!!
Séjour de 2 nuits en avril 2019
Réponse de stephanie le 26 avr. 2019
thank you for the feedback.. hope to greet you again..

10/10 Excellent

MUSAB

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2019
Réponse de Stephanie le 17 avr. 2019
thank you for the top marks. hope to greet you again

8/10 Bien

Flavio

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Mehr Schein als Sein
Gutes Hotel. Allerdings ist der bauliche Zustand trotz Neubau nicht Makellos. Für Örtliche Verhältnisse aber Überdurchschnittlich gut. Freundliches Personal.
Séjour de 1 nuit en avril 2019
Réponse de Stephanie le 11 avr. 2019
Thank you for the great review and hope to greet you again