Cher Khun Endrit,Nous vous remercions d'avoir pris le temps de partager votre expérience chez nous. Nous sommes ravis d'apprendre que vous avez apprécié la magnifique chambre et la piscine, même si l'eau était un peu froide en raison du manque d'exposition au soleil.Nous comprenons que le niveau sonore dans la chambre a pu être gênant par moments, et nous nous excusons pour tout inconvénient occasionné. Nous prendrons des mesures pour atténuer les bruits et améliorer la tranquillité de votre séjour.Nous sommes reconnaissants pour vos commentaires positifs et vos suggestions constructives. Votre confort est notre priorité, et nous espérons avoir l'opportunité de vous accueillir à nouveau pour une expérience encore plus agréable.CordialmentDominicGeneral Manager

Dear Khun Ndeye FatouAppreciate your stay and review for our resort! A unique place for special memories. We look forward to have you with us soon again. Sincere regardsDominicGeneral Manager

Cher Bertrand Mes excuses pour l'expérience d'arrivée et j'ai abordé cette question avec notre gouvernante exécutive pour enquêter sur la façon dont cela s'est produit. Notre complexe est construit sur la colline de Kalim et nous avons des ascenseurs pour prendre de la hauteur afin de passer d'un étage à l'autre. Cela permet des vues incroyables. Alternativement, nous avons des voitures dans le complexe qui peuvent vous emmener du bâtiment aux autres zones du complexe. Nous continuerons à former notre équipe et à nous améliorer grâce aux commentaires de nos clients. Merci pour vos commentaires et bon voyage. Sincères salutations Dominique Directeur général

Cher Éric Salutations du Wyndham Grand Phuket Kalim Bay et merci pour votre séjour parmi nous. Nous nous excusons pour l'événement. Lors d'un séjour ultérieur, veuillez informer immédiatement notre responsable de service que nous pouvons rectifier, car il ne s'agit pas d'un événement normal. L'hôtel dispose d'un processus de nettoyage quotidien et de pulvérisations mensuelles internationales de lutte antiparasitaire à l'intérieur et à l'extérieur. Cordialement Dominique Directeur général

Dear Yves It was our pleasure having you with us. We appreciate your feedback and look forward to have you back soon. Sincere regards Dominic General Manager

Dear "Yannis" We are very glad that we could impress you with our Wyndham Grand Phuket Kalim Bay and thank you for staying with us. We appreciate your feedback and look forward to have you back soon. Sincere regards Dominic General Manager

Dear valued guest, Unfortunately Expedia does not let us respond in your language anymore and all reviews responses in French are getting rejected if not in English. We would like to thank you for your great review and appreciate your comment about our Team. Much appreciated and we look forward to have you with us soon again. Sincere regards Dominic General Manager

Dear "Karin" Dear valued guest, Unfortunately Expedia does not let us respond in any language anymore and all review responses are getting rejected if not in English. It was our pleasure having you with us. We appreciate your feedback on our services and as well the great views. We look forward to have you back soon again. Sincere regards Dominic General Manager

Dear valued guest, Unfortunatly on Expedia we are unable to respond in your language hence my English response. We are very glad that we could impress you with our Wyndham Grand Phuket Kalim Bay and thank you for staying with us. We appreciate your feedback on our lovely team members and look forward to have you back soon. Sincere regards Dominic General Manager

Bonjour Monsieur “Julien”, Je vous remercie de votre excellent commentaire. Nous serons ravis de vous et votre familie accueillir l'année prochaine. Meilleures salutations Dominic General Manager

Cher invité Merci pour votre séjour parmi nous et la reconnaissance de notre équipe pour l'excellent service. Nous sommes impatients de vous revoir lors de votre prochaine visite à Phuket. Sincères salutations Dominic

Cher client Merci de visiter notre hôtel. Nous sommes impatients de vous revoir bientôt. Sincères salutations Dominic directeur général

Cher client Merci pour votre super critique. Vous avez partagé très bien, loin du bruit, mais seulement une courte distance de Patong pour la plage, le shopping ou la vie nocturne. Nous espérons vous voir bientôt Sincères salutations Dominic

Dear valued guest Thank you for staying with us. We appreciate your feedback and look forward to your return. Sincere regards Dominic General Manager

Cher "Julien" Merci pour votre avis sur notre hôtel! Nous sommes impatients d'avoir avec nous. Sincères salutations Dominic

Dear Andree It was our pleasure having you with us. We appreciate your feedback and look forward to have you back soon. Sincere regards Dominic General Manager

Dear Ugo, Thank you for your stay with us and glad you liked the pools. After receiving this review, I have followed up with our team to check and was informed the dress has already been sent to you. We will follow up with our team member on the communication on the lost and found items and apologies on the misinformation past on in the first instance. I am glad that the dress which was left in the bathroom has been sent to you. If we can be of any further assistance please do not hesitate to contact us directly. Sincere regards Dominic

Cher "Chabi" Merci pour votre super critique. Vous avez partagé très bien, loin du bruit, mais seulement une courte distance de Patong pour la plage, le shopping ou la vie nocturne. À bientôt Sincères salutations Dominic

Merci pour votre super critique. Vous avez partagé très bien, loin du bruit, mais seulement une courte distance de Patong pour la plage, le shopping ou la vie nocturne. A bientôt Dominic

Merci de rester avec nous. Nous apprécions vos commentaires et nous espérons vous revoir bientôt. Sincères salutations Dominic

Cher Amadou Merci d'avoir reconnu notre superbe hôtel avec piscines privées et service de navette gratuit vers la ville ou la plage. Avoir un bon petit déjeuner pour commencer la journée est important et nous sommes heureux que vous ayez apprécié la sélection. Nous sommes impatients de vous voir bientôt avec nous. Dominic

Dear Frederic, Thank you for staying with us. We appreciate your feedback and look forward to have you back soon. Sincere regards Dominic General Manager

Merci pour votre séjour à notre hôtel. Notre hôtel est joliment situé sur la colline de Kalim. Près de Patong mais assez loin du bruit. Notre service de navette est de 10h à 20h toutes les heures et un tuktuk de Patong à l'hôtel est 300 THB. Nous sommes impatients de vous avoir bientôt avec notre hôtel.

Merci pour votre super critique. Nous sommes impatients de vous accueillir bientôt dans notre hôtel. Nous espérons vous revoir bientôt

Merci d'avoir reconnu notre bel hôtel avec piscines privées et service chaleureux de notre équipe. Nous sommes impatients de vous revoir bientôt dans notre hôtel.

Merci pour votre super critique et dommage que nous ne sommes pas rencontrés en personne dans notre hôtel. Je parle français, allemand, et anglais; Mario - notre chef de la cuisine est italien et notre directeur des ventes parle russe. Espérons jusqu'à la prochaine fois. Sincères salutations Dominic

Nous vous remercions d'avoir félicité notre équipe excellente et serviable, son emplacement idéal et ses incroyables suites et villas avec piscines privées. Nous sommes impatients de vous revoir bientôt.

Merci pour votre commentaire. Nous offrons un service de navette gratuit toutes les heures de 10h à 20h à Patong. Ce qui est génial, c'est que nous sommes très près de tout, mais assez loin du bruit. Avoir un scotter vous donne plus de flexibilité. un tuktuk de Patong à l'hôtel est de 300 Baht.

Merci beaucoup pour votre super critique. J'aime notre hôtel avec des chambres et des piscines privées, un restaurant et des bars avec des couchers de soleil. Proche de tout mais assez loin du bruit. A bientôt...

Merci d'avoir reconnu notre superbe hôtel avec piscines privées et service de navette gratuit vers la ville ou la plage. Avoir un bon petit déjeuner pour commencer la journée est important et nous sommes heureux que vous ayez apprécié la sélection. Nous sommes impatients de vous voir bientôt avec nous.

Merci pour votre super critique. Vous avez partagé très bien, loin du bruit, mais seulement une courte distance de Patong pour la plage, le shopping ou la vie nocturne

Dear Khun Alla,We are elated to hear your stay in our suite offered you both a great view and a memorable escape. Your praise for our Khun team's attentiveness and kindness is greatly appreciated and reflects the warm, welcoming atmosphere we strive for at Wyndham Grand Phuket Kalim Bay. It would be our joy to welcome you back, especially with the upcoming Songkran Thai New Year festival, a truly extraordinary experience. Remember, our Zana Spa awaits to offer you another day of pure bliss with our therapeutic massages and soothing body rituals.With warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Dear Khun Johari,We’re elated to hear you enjoyed the clean rooms and our property's stunning views. Your commendation of our warm team members is greatly appreciated. Wyndham Grand Phuket Kalim Bay is an idyllic escape, and we are thrilled to have provided you with a memorable experience. It’s delightful to know the vistas from your room added to the charm of your stay.We’re looking forward to creating more extraordinary moments for you, perhaps during Songkran, our Thai New Year water festival celebrations. It’s an event not to be missed and we believe you would thoroughly enjoy the festivities.Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Dear Khun Jasmine,We are thrilled that our offerings, from the attentive care provided by our team to the variety of amenities, have crafted memorable moments for you. Our goal is to deliver distinctive experiences that resonate well beyond your stay, and it seems we have succeeded! Guests like you make everything we do entirely worthwhile.We're delighted you enjoyed exploring the culinary delights at Latitude 98 and the serene ambiance that Zana Spa and Wellness provides. Should you desire another escape, the exhilarating Songkran Thai New Year Festival awaits with water celebrations that promise joy and unique traditions.We appreciate your glowing review and look forward to welcoming you back to Wyndham Grand Phuket Kalim Bay for yet another extraordinary escape.Warmest regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Dear Khun Ashley,We're heartened to hear you savored the Thai-infused cuisine at Latitude 98 and appreciated our distinctive architecture. Your morning moments matter to us. For your next visit, do explore our In Room Dining options, which also offer a premium range of Asian delights for a private escape. We're looking forward to celebrating the Songkran festival with unique experiences for our guests. Your acknowledgment is deeply valued.Warmly,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Dear Khun Ashley,We are thrilled to hear you enjoyed the distinctive dining options during your stay. Our Latitude 98 Restaurant takes pride in delivering a premium Thai-infused experience coupled with an international twist that pleases every palate. Considering your appreciation for food, we thought you might be interested in exploring a session at Zana Spa's Thabtim Cafe next time. Here, you can treat yourself to healthy drinks in a serene environment after a rejuvenating spa treatment. Prepare to immerse yourself in joy and excitement as you experience Songkran, the Thai New Year, celebrating with us at the Wyndham Grand Phuket Kalim Bay.Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Lieber Juan Marcel,Es ist eine Freude zu wissen, dass unser herzlicher Service und die einzigartige Atmosphäre Ihren Aufenthalt zu etwas Besonderem gemacht haben. Ich werde Ihre Worte gerne mit unserem Team weilen. Wir freuen uns auf Ihren nächsten Besuch, vielleicht um unsere bevorstehenden Songkran-Feierlichkeiten für einen aussergewöhnlichen Kurzurlaub zu erkunden.Mit freundlichen GrüssenDominicHotel DirektorWyndham Grand Phuket Kalim Bay

Dear Khun Michael,We're thrilled to know our team made you feel at home, reflecting our commitment to create warm and welcoming experiences. Should the Andaman Sea beckon you again, consider celebrating Songkran with us for a distinctive Thai New Year. Warmest regards, DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Dear Khun Dan,Your five-star rating is tremendously appreciated, and we're delighted to see you had an extraordinary escape with us. We hope to welcome you back; perhaps during the Songkran Thai New Year for more joyous moments.Warm regards, Dominic General Manager Wyndham Grand Phuket Kalim Bay

Dear Khun Ghazal,Your gracious score illuminates our commitment to creating extraordinary experiences. As you have cherished our unique location, perched elegantly on Kalim’s hills, we hope you also found joyful moments overlooking the Andaman Sea's azure waters from Infiniti Lobby Bar. We anticipate welcoming you again for more premium stays and tranquil retreats at our Zana Spa.Warm regards,DominicGeneral Manager

Dear Linda,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely hope that you will consider giving us another opportunity to better serve you in the future. If you do choose to stay with us again, please don't hesitate to reach out to our team directly, and we will do our utmost to ensure that your next visit exceeds your expectations.Thank you once again for sharing your feedback, Linda. We hope to welcome you back soon for a more enjoyable stay.Warm regards, DominicGeneral Manager

Lieber Khun Daniel,Mit Bedauern müssen wir feststellen, dass unser Zimmerservice Ihren Erwartungen hinsichtlich der Sauberkeit nicht entsprochen hat. Dies ist sicherlich nicht der Servicestandard, den wir anstreben. Wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten, die Ihnen dadurch entstanden sind. Ihr Feedback ist von unschätzbarem Wert, um sicherzustellen, dass wir unsere Housekeeping-Standards verbessern. Erwägen Sie bei der Planung Ihres nächsten Ausflugs die Entspannung bei einer der verjüngenden Therapien im Zana Spa oder geniessen Sie die thailändische Küche im Latitude 98 Restaurant. Wir sind zuversichtlich, dass unser anhaltendes Engagement für erstklassige Servicequalität das Gleichgewicht zwischen Freude und Entspannung bei Ihren zukünftigen Aufenthalten wiederherstellen wird. Für zukünftige Arrangements können Sie sich gerne direkt an mich wenden, damit wir Ihren grösstmöglichen Komfort gewährleisten können.Herzliche Grüsse,Dominic Hotel Direktor

Dear Khun George,We appreciate your feedback regarding your recent stay at our hillside haven. It is regrettable to learn of the difficulties you faced with the transport between our villas and the main lobby due to the unique terrain of our resort. All buildings are easy accessible with a short walk and use of the elevators overcoming the hill. We have internal transfer and in peak period this may talke some time. The reason we are not allowing taxies driving through the resort is the keep it nice, relaxed and chilled to enjoy the views and vistas. We hope this experience will not deter you from the extraordinary experiences Wyndham Grand Phuket Kalim Bay can offer. Should you decide to join us again, consider exploring the rejuvenating treatments at Zana Spa for a tranquil escape or savoring the delightful Thai-infused cuisine at Latitude 98 Restaurant. Sipping a cocktail at the infiniti bar end enjoying the amazing sunsets. We're also excited about our upcoming Earth Hour event, with a night of star gazing that promises a magical and distinctive experience for our guests.We truly value your input, as it steers our path towards better serving our valued guests. Thank you for choosing us for your family getaway, and we sincerely hope to have the opportunity to better serve you in the future.Sincere regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Dear Khun Darrell,We greatly appreciate you sharing your experience at Wyndham Grand Phuket Kalim Bay.Your feedback regarding the initial check-in experience is valuable to us. We apologize for the crowded front desk area and will explore ways to enhance this aspect of our service to ensure a smoother and more welcoming arrival for our guests.It's fantastic to hear that you found our sumptuous breakfast buffet to be one of the best you've had. We take pride in offering a wide variety of delicious options to start our guests' days off right.We're pleased to hear that you enjoyed your room and the breathtaking view of Kalim Bay. While our layout built on the hill with 19 buildings, may be unconventional, it enables amazing views from different vantage points. From your room, from the Deck infiniti pool, the infiniti bar for amazing sunset &cocktail sipping, Breakfast from Latutide 98 terrace with a nice sea breeze and not to forget from our Wyndham Orchard right at the top enabling views from the bamboo swing all over Patong Bay. We're glad it didn't detract from your overall experience.And of course, we couldn't agree more about our prime location near the beach and the bustling town of Patong. We're thrilled that this added to the enjoyment of your stay.Thank you for recommending our hotel, Darrell. We hope to have the pleasure of welcoming you back in the future for another memorable stay.We look forward to have you with us soon again. Sincere regardsDominicGeneral Manager

Dear Khun Elizabeth, Appreciate taking the time to leave a review for our resort. Our resort offers a great view over Patong bay and the Andaman Sea. Infiniti bar is a great place to sip a cocktail and enjoy the most amazing sunsets. In the morning a walk in our Orchard and enjoy the bamboo swing enables a relaxing atmosphere in the green with vies to Patong. Sincere regardsDominicGeneral Manager

Dear Khun Zachary,Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you experienced during your stay, and we appreciate your candid comments.The registration card in Thailand is a government requirement and unfortunately we are not able to get away with this. Regarding the check-out time limitation, it is currently high season and the hotel is running full occupancy. hence we are not able to extend late check-outs. If you know you have a late night flight you have the option of either book another night in advance or leave the luggage and use the facilities until the end of the day and have a shower at our change rooms at the Gym. Once again, we apologize for any inconveniences you faced and appreciate your honest feedback.Sincere regards,DominicGeneral Manager

Dear Khun Donna, We appreciate your stay and rating of our resort. We look forward to have you with us soon again. Sincere regardsDominicGeneral Manager

Dear Valued Guest, Your 10* rating is greatly appreciated and we are glad to hear that your experience was as positive as we had hoped. We are happy to hear that cleanliness and our team member made positive impression in particular.Thank you for choosing us.Kind Regards, Van PongsakGuest Experience and Quality Manager

Dear Khun Bent, We love to see positive ratings! Thank you so much, from all of us at the hotel! We appreciate your support of our hotel and look forward to welcoming you back in future!Kind regards,Van PongsakGuest Experience and Quality Manager

Dear Khun Poul Verner, Thank you for taking the time to provide us with feedback on your recent stay at our property. We are pleased to hear that you appreciated the staff are smiling and welcoming. Glad that the breakfast buffet is overwhelming with everything the heart desires. Super restaurant with a fantastic view.However thank you for your feedback with air conditioning was noisy, our apologies for inconvenience cause. With the deluxe room we will have a very focused maintenance program earlier during quarter 2, and we need to elevate this room to the top of the program. Also it will give me the opportunity to find a way to make it right for our guests.Kind Regards,Van PongsakGuest Experience and Quality Manager