Dear Mr. Degand,Thank you for taking the time to write and share a review of your recent stay to Grecotel Filoxenia.We are delighted to read that you enjoyed the beautiful hotel's location and the delicious breakfast.We are most sorry that you were not entirely satisfied with the conditions and every aspect of your experience. We would like to inform you that we take your comments under careful consideration and we want you to know that all necessary actions will be taken so to improve our facilities and services. Once more, we would like to thank you for your constructive remarks and we hope that we will have the pleasure of welcoming you again.Best regards Grecotel Filoxenia Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thank you for your comment

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Dear Mrs. LIne , Thank you for your positive evaluation. We truly welcome and value your constructive comments as direct feedback. We all look forward to welcome you back to any of our Grecotel hotels. Kind regards, Grecotel Filoxenia Team

Dear Mr. Nikolaos,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind RegardsGrecotel Filoxenia Team

Dear Mrs. Yvonne,Thank you for choosing our resort for your holiday and for taking the time to share your review with us.We always strive to keep our guests pleased and we are delighted that you enjoyed the spa.Nonetheless, we regret to find out that we did not manage to live up your expectations. We truly welcome and value your constructive comments as direct feedback that always helps us to try harder.Once again, we appreciate you taking the time to write us a review. We all look forward to welcome you back.Kind Regards,Grecotel Filoxenia Team

Dear Mr. Jim,Thank you for your beautiful 4-star evaluation.We hope to welcome you soon to our hotel!Kind regardsGrecotel Filoxenia Team

Dear Mr. Talbot,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind regards,Grecotel Filoxenia Team

Dear Mr. Lionel,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind Regards,Grecotel Filoxenia Team

Dear Mr. Nicholas,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Kind Regards Grecotel Filoxenia Team

Dear Mrs. Sidney,Thank you for your 'kind gift' of such a delightful review! Your kind comments are such a reward to our entire team! We are most grateful and look forward to welcoming you back soon!Kind regards,Grecotel Filoxenia Team

Dear Mr. George,Thank you for your beautiful review of our hotel.We hope to welcome you soon again.Best regards,Grecotel Filoxenia Team

Dear Mrs. Bianca,We would like to thank you for choosing our resort for your holiday and for taking the time to share your firsthand experience on expedia .We are delighted to read that you enjoyed the beautiful hotel's location and the view.We regret to read that you were not entirely satisfied by every aspect of services. Having noted every single detail, we ensure you that your concerns have been discussed during the management's meeting and an action plan is in progress to be applied.We hope to welcome you soon to our hotel.Kind Regards,Grecotel Filoxenia Team

Dear Mrs Eleni,Thank you for your positive evaluation and we look forward to welcoming you back in the near future.Kind RegardsGrecotel Filoxenia Team

Dear Mrs. Slitet,We would like to thank you for taking the time to write and share your experience of your recent stay to Grecotel Filoxenia. We are most disappointed to learn that you were not entirely satisfied with the conditions and every aspect of your experience. We would like to inform you that we take your comments under careful consideration and we want you to know that all necessary actions will be taken so to improve our facilities and services. Once more, we would like to thank you for your constructive remarks and we hope that we will have the pleasure of welcoming you again.Kind Regards ,Grecotel Filoxenia Team

Dear Mrs. Vicky,Thank you for taking the time to submit your evaluation regarding your recent stay.We are looking forward to welcoming you back .Kind Regards ,Grecotel Filoxenia Team

Dear Mr Petros,Thank you for your 'kind gift' of such a delightful review! Your comments are such a reward to our entire team! We are most grateful and look forward to welcoming you back soon!Kind regards Grecotel Filoxenia Team

Dear Mrs. Tulay ,All the team members and hotel's management thank you for taking the time to write and share your review.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are sorry that you didn’t mention anything to us during your stay.Grecotel Filoxenia provide childcare every day 10am to 6 pm. That includes games, cinema and the kids’ corner that children have their lunch.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Kind regards,Grecotel Filoxenia Team

Dear Mrs Shelly,Thank you for taking the time to submit evaluation regarding your recent stay.We hope to see you soon!Βest regards,Grecotel Filoxenia Team

Dear guest,Thank you for your positive evaluation.We hope to welcome you soon again.Kind regards Grecotel Filoxenia Team

Dear Adi,Greetings from Kalamata!We would like to thank you for your review about your recent stay with us.We very much appreciate your time and your preference in our Resort.Wishing you all the best!Our best regards,Grecotel Filoxenia Team

Dear Mike Harcarik,Greetings from Grecotel Filoxenia!Seizing the opportunity given by your review, we would like to make some clarifications regarding your reservation.From the moment you arrived and stepped into the Lobby you requested to cancel the reservation because our premisesseemed old to you. You did not even want to see your room at the first place. After our colleague's proposal you went to see yourroom but you saw it only from the doorway.Upon your return to the Front Desk, you asked to cancel your reservation and our colleagues advised you to speak directly with theonline agency you booked initially. No refund was mentioned or confirmed by us.The agency contacted us to request a refund with the justification that you could not travel due to illness! We explained to the agencywhat happened and rejected the request. Policies do go both ways and flexibility is applied when there is a serious reason to do so.We wish you all the best for the future!Kind regards,Grecotel Filoxenia Team

Dear John,Warmest of Greetings from Filoxenia!Thank you for selecting our Resort for your stay in the beautiful city of Kalamata.We are delighted you had such a wonderful experience and you carry beautiful memories with you.We wish you all the best!Yours respectfully,Grecotel Filoxenia Team

Dear Eric,Good afternoon from Kalamata & Grecotel Filoxenia!Thank you for staying in our Hotel and for reviewing your experience with us so highly.We are delighted we met your expectations.Wishing you all the best!Yours respectfully,Grecotel Filoxenia Team

Dear George,Good evening from Kalamata & Grecotel Filoxenia!We would like to thank you for your review and your kind words. It is always a great pleasure toknow that we meet our guests' expectations, especially those who honor us with their visit every year. Regarding your comment about the Reception Staff, kindly note that we are very proud of our Staff, its politeness, its professionalism and its efficiency, especially at the Reception.We are doing our best to accommodate all needs and requests.Looking forward to seeing you again in the future.Yours respectfully,Grecotel Filoxenia Team

Dear Thomas, Warm Greetings from Grecotel Filoxenia! We would like to thank you for your kind review on Expedia regarding your recent stay in our Resort. It is a great honor you visit us every year and we are delighted we meet your expectations continuously. Looking forward already to your next visit. Yours respectfully, Grecotel Filoxenia Team

Dear Tom, Warmest of Greetings from Grecotel Filoxenia! It was a pleasure to have had you with us and we thank you for investing the time to share your review with us. Nevertheless, please accept our sincere apologies for any lack of service or inconvenience caused regarding the points that you are highlighting on your review (AC, gym equipment, room layout). Your feedback helps us improve our services and Hospitality quality. Wishing you a great summer ahead! Yours respectfully, Grecotel Filoxenia Team

Dear Xhoni, Greetings from Kalamata and Grecotel Filoxenia! We would like to thank you for choosing our Resort for your holidays and for taking the time to share your first-hand experience on Orbitz. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. We do believe that the proper service is compromised from small details that eventually create a whole positive experience. Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back. Yours respectfully, Grecotel Filoxenia Team

Dear Michail, Warm Greetings from Kalamata! Thank you for sharing your experience from your recent stay in our Resort with the rest of Expedia travellers. We are delighted you enjoyed your holidays even with some room shortages we had due to Covid limitations. Your valuable feedback makes us improve our services. Looking forward to welcoming you back in the future! Yours respectfully,

Dear M, Warm Greetings from Kalamata & Grecotel Filoxenia! We would like to thank you for your review and your thoughtful comments, which help us improve the quality of our services and Hospitality. Looking forward to welcoming you in our Hotel again in the future. Kind regards, Grecotel Filoxenia Team

Dear Georgios, Warm Greetings from Grecotel Filoxenia! Thank you for your rating regarding your recent stay with us. It really motivates us to maintain the quality of our services and Hospitality. Looking forward to welcoming you again in the future! Kind regards,

Dear Aylin, We are pleased to have enjoyed your stay with us. We hope to welcome you soon again. Best Regards,

Dear Guest Your comments will be more than valuable for us to investigate and take the necessary actions to correct this negligence immediately. I hope we can connect soon and I am looking forward to hearing from you.

Dear Guest, Thank you for your beautiful review of our hotel. We hope to welcome you soon again.

Dear Guest, Thank you for the time taken to share your experience here with us at the Filoxenia. We are pleased to hear that we exceeded your expectations and we hope to have the opportunity to welcome you back at the Filoxenia in the near future for even more memorable days in Kalamata. Best Regards, Evangelos Vassiladiotis Rooms Division Manager

Dear Guest, Thank you for taking the time to submit a evaluation here regarding your recent stay. We are looking forward to welcoming you back at Grecotel Filoxenia Hotel soon. Best Regards,

Dear Guest, Thank you for your beautiful review of our hotel. We hope to welcome you soon again.

Dear Guest, Thanks for the 5 star hotel review. We hope to see you soon! Best Regards,

Dear Guest, We would like to thank you both for your visit and your polite comments for our hotel. I am disappointed to learn that some aspects of your vacation are not in line with your expectations and I would like to apologize for any inconvenience this has caused. At Grecotel we are proud of the standards of service and hospitality we provide. Therefore, rest assured that all your comments have been taken seriously and all necessary action has been taken as a result. With great pleasure we would like to host you at our hotel on your next visit to Kalamata. Best Regards, Evangelos Vasiladiotis Rooms Division Manager