Terrasse/Patio

Avis sur Holiday Inn Rosebank, an IHG Hotel

4 out of 5
Holiday Inn Rosebank, an IHG Hotel
The Zone Oxford Rd Rosebank, Johannesburg, Gauteng

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 162 avis sur 322." "
Note des voyageurs de 8 (Bien), d’après 115 avis sur 322." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 322." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 322." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 322." "

9,2/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Annie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service très chaleureux. Hôtel extrêmement bien situé. Le point de départ du bus de tourisme pars devant l'entrée; un moyen idéal pour découvrir Johannesburg et Soweto en toute sécurité. Les environs sont très sécuritaires avec centre commercial complet avec restaurants sympathiques. Le grand marché du dimanche de Rosebank est à deux pas. Bien éclairé et gardes de sécurité partout.
Séjour de 3 nuits en mai 2023
Réponse de Themba le 25 mai 2023
Chère Annie,Merci d'avoir pris le temps de nous faire part de votre expérience au Holiday Inn JOHANNESBURG - ROSEBANK.C'est avec grand plaisir d'apprendre que vous avez passé un excellent séjour avec nous et que vous avez apprécié l'hospitalité des équipes et l'emplacement de l'hôtel avec toutes ses activités, nous espérons certainement vous accueillir à nouveau dans un proche avenir.Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter en permanence des modifications à notre marque afin d'améliorer l'expérience client.Encore une fois, merci d'avoir choisi Holiday Inn, et si je peux vous aider, veuillez me contacter directement au 011 218 6000 ou themba@hi-rosebank.co.za.Sincèrement,Themba DongaGestionnaire des services aux invités

10/10 Excellent

Brigitte

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Sal le 14 févr. 2023
Dear BrigitteThank you for your 10out 10 score and for choosing to stay with us. We and we hope to welcome you back again soon.Best wishes,

10/10 Excellent

Didier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité/prix
Hôtel confortable, calme, bonne restauration, très bien placé (galerie marchande, départ bus touristique, proche de la gare menant à l’ aéroport en 25 mn....)
Séjour de 1 nuit en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon Hotel
Nous avons séjourné dans cet hotel 1 nuit entre deux vols. L'hotel était propre et le service très correct, cet hotel est à la hauteur de la chaine Holiday Inn
Séjour de 1 nuit en mai 2019

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour save
Super séjour super quartier
Séjour de 2 nuits en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel, at Rosebank mall
Excellent location at Rosebank mall with shops and many restaurants as well as Gautrain with service to Park Station in Johannesburg and OR Tambo airport. Hotel staff very accommodating, allowing us to leave our luggage over several days whilst we were on Safari in Kruger Park.

8/10 Bien

Julien, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overbooking!
L'hôtel est très bien en général. Le seul point négatif que nouveau avons rencontré fut d'être confronté à un overbooking lors de notre arrivée. Nous avons été reconduit dans un hôtel voisin et avons dû changer de chambre le lendemain. Le reste s'est bien passé.

10/10 Excellent

Effie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our two night stay here, the staff are lovely and the hotel is well kept and clean. The food was also good at breakfast and dinner. We would definitely return if we ever visit joburg again.
Séjour de 2 nuits en mai 2024
Réponse de Themba le 23 mai 2024
Dear Effie,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us and we are pleased to hear that you had a pleasant stay with us and enjoyed the team's hospitality, food and and the services offered. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

10/10 Excellent

Nadia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Themba le 23 mai 2024
Dear NadiaThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel at Rosebank convenient for the traun to the airport and the shops.
Séjour de 3 nuits en mai 2024
Réponse de Solomon le 12 mai 2024
Dear, SimonThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Regards,Solomon SioboSenior Duty Manager

8/10 Bien

Simon

Séjour de 3 nuits en mai 2024
Réponse de Themba le 27 mai 2024
Good day, Thank you for taking time to provide us with your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards,

10/10 Excellent

Tyson, Brooklyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Themba le 2 mai 2024
Dear Tyson,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,

8/10 Bien

Rose

Séjour de 2 nuits en avril 2024
Réponse de Themba le 13 mai 2024
Good day, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you had a pleasant stay with us. We look forward to welcoming you back in the near future.

10/10 Excellent

Mark

Les points forts : Équipements
Great location great value great customer service
Séjour de 3 nuits en avril 2024
Réponse de Solomon le 20 avr. 2024
Dear, MarkThank you for taking your time to gice us feedback about your recent stay at Holiday Inn Rosebank.We glad to hear that you enjoyed your stay with us and you received good customer service from our staff. We will relay the feedback to all our staff.We are hoping to see you again soon.Regards,Solomon Siobo

10/10 Excellent

Vincent

Séjour de 4 nuits en mars 2024
Réponse de Solomon le 28 avr. 2024
Dear, VincentThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Regards, Solomon siobo

10/10 Excellent

Nadia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Solomon le 13 avr. 2024
Dear NadiaThank you for taking your time to give us feedback on your last visit to Holiday Inn Rosebank.We glad to see you had a wonderful stay with us. WE are hoping to see you again soon.Regards,Solomon Siobo

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is very close to the Zone and Rosebank Malls and the hotel has an entrance directly into the Zone Mall without necessarily walking out of the Hotel through the main entrance.
Séjour de 4 nuits en mars 2024
Réponse de Solomon le 5 avr. 2024
Dear , EmmanuelThank you for taking your time to give us feedback on your recent sty with us.We glad to hear that you had a wonderful stay with us and you found our property convenient to your liking.We hope you will visit us again soon.Regards, Solomon SioboSenior Duty Manager

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is easy to get to. The location is great being near the mall and restaurants. The room is a good size. The bathroom is clean and nice. Beds are comfy. Pillows are ok. The TV is terrible. Only 1 or two channels come in better then the others and all they play is soccer. I get it. It's soccer, everyone favorite sport unless you don't watch sports. Haha. The rest of the channels are so full of static, you can not watch them. And the air con only works with your room key in card reader so if you only have one key card, it shuts off when you leave the room. Which makes it warm when you return.
Séjour de 1 nuit en mars 2024
Réponse de Themba le 23 mars 2024
Dear Rachel, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you enjoyed the hotel's convenience, rooms and the clean bathroom and the comfort in the bed and pillows. We have also taken note of the concerns brought forward and we have ensured that we immediately look into rectifying these concerns. We look forward to welcoming you back in the near future. Best regards,

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, équipements
A bit run down in spots but overall a great stay and a bonus to be connected to the mall for dining options.
Séjour de 3 nuits en mars 2024
Réponse de Themba le 19 mars 2024
Dear Amy, We would like to thank you for choosing to stay with us and we are pleased to hear that you you enjoyed the location and convenience of the hotel location. We have taken note of the concern brought forward and we like to inform you that we are in the process of doing an uplift to the property and we trust that it will make a noticeable difference that you will enjoy. We look forward to your next stay in the near future. Best regards,

10/10 Excellent

iris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I recommend the Manager Themba for his outstanding handling of my booking which was incorrectly advertised. His fast, efficient service and immediate resolution was very impressive!! Next time I would stay again because of all conveniences around. LOVE South Africa!! Thank you Themba, James and entire staff. btw delicious breakfast!
Séjour de 7 nuits en mars 2024
Réponse de Themba le 19 mars 2024
Dear Iris, Thank you for choosing Holiday Inn Rosebank as your hotel of choice and for providing us with such encouraging feedback. We are pleased to hear that you had a pleasant stay with us and we managed to meet your expectations. It was a pleasure assisting you and we are happy we managed to resolve the issue at hand. We look forward to welcoming you back in the near future. Best regards,

6/10 Satisfaisant

Lucio

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Themba Donga le 6 mars 2024
Dear Lucio, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,

8/10 Bien

Aslambek

Séjour de 7 nuits en février 2024
Réponse de Themba le 23 mars 2024
Dear Aslambek, Thank you for choosing to stay with us at the holiday Inn Rosebank. We are pleased to hear that you had a pleasant stay with. We look forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Malik umar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
Séjour de 1 nuit en janvier 2024
Réponse de Themba le 30 janv. 2024
Dear Malik, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back in the near future. Best regards,

8/10 Bien

YUSUKE

Les points faibles : Infrastructures et conditions de l’hébergement
ローズバンクモールへの直結通路もあり、モールへのアクセスは成功です。ヨハネスブルグで正面側も安心して歩くことができます。朝食も、いろいろな種類がありおいしい。改善していただきたい点は空調機エアコンの温度調整がうまくいかないところです。
Séjour de 1 nuit en janvier 2024
Réponse de Themba le 30 janv. 2024
貴重なご意見をいただきありがとうございます。快適なご滞在をお過ごしいただけたことを嬉しく思います。よろしくお願いします、テンバ・ドンガ

10/10 Excellent

MANOEL

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Themba le 15 janv. 2024
Dear Manoel,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasing stay with us and we truly look forward to welcoming back in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn. Best regards

8/10 Bien

Memory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly helpful staff. The hotel is connected to Rosebank Mall which is the biggest convinience, also lots of places to eat just around the corner. The breakfast was not great, There were several options but the quality of food needs improvement.
Séjour de 7 nuits en décembre 2023
Réponse de Themba le 15 janv. 2024
Dear Memory,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.It is pleasing to hear that you had a great stay with us, we have also taken note of the concern brought forward and l would like to assure you that we are working on it and we will be able to provide more improved options soon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,

6/10 Satisfaisant

Michael

Les points forts : Personnel et service
showers do not drain properly and leak
Séjour de 1 nuit en janvier 2024
Réponse de Themba le 15 janv. 2024
Dear Michael,Thank you for choosing Holiday Inn Rosebank as your hotel of choice. Thank you for taking time to provide us with valuable feedback, we have taken note of the concern brought forward and we have immediately looked into ways of resolving the issue. We look forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Xiomara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best place to stay in Joburg!
Séjour de 3 nuits en décembre 2023
Réponse de Themba le 5 janv. 2024
Dear Xiomara,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you a pleasant stay with us and we managed to meet your expectations during your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba DongaGuest Services Manager

10/10 Excellent

Boris, Toronto

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location next to Rosebank Mall, Gutrain Station and City Sightseeing Bus starting station. Multiple dining options just outside of the hotel. Nice area for evening stroll. Would recommend.
Séjour de 5 nuits en novembre 2023
Réponse de Themba le 5 janv. 2024
Dear Boris,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you enjoyed your stay with us and the team's hospitality and the hotels location and that we managed to meet your expectations during your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba DongaGuest Services Manager

10/10 Excellent

Nicolo

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff was incredibly helpful, I really felt welcome
Séjour de 3 nuits en novembre 2023
Réponse de Themba le 5 déc. 2023
Dear Nicolo, Thank you for taking time to provide us with your valuable feedback. We are pleased to hear that you had a wonderful stay with us and enjoyed the team's incredible hospitality. We look forward to welcoming you back in the near future. Best regards,

10/10 Excellent

Juha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable hotel with friendly staff
A pleasant stay, very friendly and helpful staff. Location was very convenient for my solo travels. Traveling solo and to stay safe in Johannesburg is quite a challenge it seems. Rosebank Gautrain station and city sightseeing bus are just out of the front door.
Séjour de 2 nuits en novembre 2023
Réponse de Themba le 20 nov. 2023
Dear Juha, Thank you for choosing Holiday Inn Rosebank as your preferred hotel of choice and for for taking time to provide us with your valuable feedback. We are pleased to hear that you had a pleasant stay with us and enjoyed the team's hospitality and the hotels location. Please note that we look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

8/10 Bien

Jo-Anne

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very good location, nice staff, very helpful
Séjour de 3 nuits en novembre 2023
Réponse de Themba le 20 nov. 2023
Dear Jo-Anne, Thank you for taking time to proved us with your valuable feedback. We are happy to hear that you had a pleasant stay with us and enjoyed the location and the team's hospitality. We look forward to welcoming you back in the near future. Best regards Themba Donga Guest Services Manager

8/10 Bien

Stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Themba le 15 nov. 2023
Dear Stuart, Thank you for choosing Holiday Inn Rosebank as your hotel of choice and for taking time to provide us with your feedback. We look forward to welcoming you back in the near future.Best regards, Themba Donga Guest Services Manager

4/10 Médiocre

Faiyaz Ahmed

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very Disappointed stayed in Holiday Inn Rosebank.
Very Disappointed with Holiday Inn Rosebank...Torn fitted sheet, Broken toilet seat and flickering downlight in the room and toilet. After room service no towles in the bathroom, after complaining staff behaviour terrible towards us. Looking for manager as per staff no manager available in the weekend.
Séjour de 3 nuits en octobre 2023
Réponse de Themba le 18 oct. 2023
Dear Faiyaz Ahmed,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.I would like to start by apologizing to you for not meeting your expectations and we always strive to make each stay as pleasant and comfortable as possible for all our guests. We have taken note of the concerns brought forward and we have immediately addressed them with the team to ensure we rectify these issues going forward.Kindly note that and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Themba Donga Guest Services Manager

10/10 Excellent

Manish

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de Themba le 18 oct. 2023
Dear Manish,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

8/10 Bien

Richard

Voyage en couple
Les points forts : Équipements
Good place nice rooms
Séjour de 1 nuit en octobre 2023
Réponse de Themba le 13 oct. 2023
Dear Richard, Thank you for taking time to provide us with your feedback. We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back again in the near future. Best regards, Themba Donga Guest Services Manager

10/10 Excellent

Tutu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice weekend at Holiday Inn Rosebank
Nice hotel, nice location.
Séjour de 2 nuits en octobre 2023
Réponse de Themba Donga le 9 oct. 2023
Dear Tutu, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you had a pleasant stay with us and you enjoyed the hotels location and its facilities. Best regards, Themba Donga Guest Services Manager

6/10 Satisfaisant

Renee

Les points forts : Infrastructures et conditions de l’hébergement
Only had breakfast once as was kept waiting for 40 minutes. Check-in was very strict qith no leeway.
Séjour de 4 nuits en septembre 2023
Réponse de Themba le 26 sept. 2023
Dear Renee, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.I would like to apologize for the inconvenience that was caused during your stay, we are normally open to early check in subject to availability on the day. Our breakfast should not take time as its always a buffet option, we will also improve on our room service option and work on time management to improve on our delivery time. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

10/10 Excellent

janice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location to shopping and restaurants. Friendly staff.
Séjour de 2 nuits en septembre 2023
Réponse de Themba le 26 sept. 2023
Dear JaniceThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you enjoyed the hotels location and the hospitality from the team. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Themba Donga Guest Services Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large rooms
Séjour de 1 nuit en septembre 2023
Réponse de Themba le 26 sept. 2023
Dear James, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you enjoyed the spacious rooms. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

10/10 Excellent

Haicheng

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay
Overall excellent, very good location, walking distance to shoppingmall, many restaurants nearby. Comfortable and safe place to stay. Very good breakfast. Only issue is during load shedding, no heating available.
Séjour de 3 nuits en août 2023
Réponse de Themba le 17 août 2023
Dear Haicheng, Thank you for taking time to provide us with such valuable feedback. We are pleased to hear that you had a pleasant stay with us and enjoyed the hotels location, restaurant and its comfortability. We certainly look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

10/10 Excellent

Gaobidiwe Merriam

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
The stayat the hotel was awesome. The staff at the reception were friendly. Room booked was spacious and clean. Breakfast was lit . We really enjoyed our stay , and had peaceful stay.. The hotel is close to the mall and it very much convenient for us.I can't wait to go there again.
Séjour de 3 nuits en juillet 2023
Réponse de Themba le 3 août 2023
Dear Gaobidiwe Merriam,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasant stay with us and enjoyed the property, rooms and teams great hospitality. We look forward to welcoming you back soon in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Themba DongaGuest Services Manager

8/10 Bien

Steve

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en juillet 2023
Réponse de Themba le 29 juil. 2023
Dear Steve,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a great stay with us and we certainly looking forward to your future stay with us. Kindly note that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn. Sincerely,Themba DongaGuest Services Manager

10/10 Excellent

Donovan

Séjour de 1 nuit en juillet 2023
Réponse de Themba le 29 juil. 2023
Dear Donovan,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.It is great news to hear that you had a pleasant stay with us and that you felt the warm welcome from the team as we intend to offer world class hospitality to our guests.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn as your preferred hotel of choice. Sincerely,Themba DongaGuest Services Manager

8/10 Bien

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One minute walk to Rosebank mall with lots of great shops, places to eat and phone stores for a Tourist SIM. Bar and restaurant ok. Staff very friendly.
Séjour de 3 nuits en juillet 2023
Réponse de Themba Donga le 21 juil. 2023
Dear Sharon,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us and enjoyed the teams friendly service, the variety offered at the restaurant and bar and not forgetting the hotels location, we certainly look forward to welcoming back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager

8/10 Bien

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed stay
Séjour de 4 nuits en juillet 2023
Réponse de Themba le 18 juil. 2023
Dear Danielle,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager

10/10 Excellent

Wleleki

Séjour de 1 nuit en juillet 2023
Réponse de Themba le 3 août 2023
Dear Wleleki,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasant stay with us , we look forward to welcoming you back soon in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Themba DongaGuest Services Manager

10/10 Excellent

Daja Heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic staff, all staff, always incredibly friendly helpful and kind. Was awesome. Thank you Holiday Inn! 😊
Séjour de 4 nuits en juin 2023
Réponse de Themba le 4 juil. 2023
Dear Daja, I trust this message finds you well. Thank you for choosing Holiday Inn Rosebank and for taking time to provide us with your valuable feedback. We are pleased to hear that you had a pleasant stay with us and we certainly look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

10/10 Excellent

adelfa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Themba le 26 juin 2023
Dear Adelfa, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us. We truly look forward to welcoming you back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.Sincerely,Themba DongaGuest Services Manager

10/10 Excellent

JOSE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente Hotel
Hotel espetacular. Excelente estadia. Colaboradores muito simpaticos e atenciosos. Limpeza nada a apontar de errado, tudo muito bom. Recomendo vivamente.
Séjour de 10 nuits en mai 2023
Réponse de Themba le 18 juin 2023
Dear Jose,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a great stay with us, enjoyed our service, the location and cleanliness in the property. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the near future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager