Avis sur Holiday Inn Rosebank, an IHG Hotel
Holiday Inn Rosebank, an IHG Hotel
The Zone Oxford Rd Rosebank, Johannesburg, Gauteng
Avis
8,8
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Themba le 25 mai 2023
Chère Annie,Merci d'avoir pris le temps de nous faire part de votre expérience au Holiday Inn JOHANNESBURG - ROSEBANK.C'est avec grand plaisir d'apprendre que vous avez passé un excellent séjour avec nous et que vous avez apprécié l'hospitalité des équipes et l'emplacement de l'hôtel avec toutes ses activités, nous espérons certainement vous accueillir à nouveau dans un proche avenir.Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter en permanence des modifications à notre marque afin d'améliorer l'expérience client.Encore une fois, merci d'avoir choisi Holiday Inn, et si je peux vous aider, veuillez me contacter directement au 011 218 6000 ou themba@hi-rosebank.co.za.Sincèrement,Themba DongaGestionnaire des services aux invités
10/10 Excellent
Brigitte
20 janv. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Brigitte
Séjour de 1 nuit en janvier 2023
Réponse de Sal le 14 févr. 2023
Dear BrigitteThank you for your 10out 10 score and for choosing to stay with us. We and we hope to welcome you back again soon.Best wishes,
10/10 Excellent
Didier
22 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité/prix
Didier
Séjour de 1 nuit en juillet 2019
8/10 Bien
Voyageur vérifié
21 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon Hotel
Voyageur vérifié
Séjour de 1 nuit en mai 2019
10/10 Excellent
Valerie
3 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour save
Valerie
Séjour de 2 nuits en mai 2018
10/10 Excellent
Voyageur vérifié
9 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel, at Rosebank mall
Voyageur vérifié
8/10 Bien
Julien, Montréal
15 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overbooking!
Julien
10/10 Excellent
Effie
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Effie
Séjour de 2 nuits en mai 2024
Réponse de Themba le 23 mai 2024
Dear Effie,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us and we are pleased to hear that you had a pleasant stay with us and enjoyed the team's hospitality, food and and the services offered. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager
10/10 Excellent
Nadia
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nadia
Séjour de 1 nuit en avril 2024
Réponse de Themba le 23 mai 2024
Dear NadiaThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager
10/10 Excellent
Simon
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 3 nuits en mai 2024
Réponse de Solomon le 12 mai 2024
Dear, SimonThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Regards,Solomon SioboSenior Duty Manager
8/10 Bien
Simon
5 mai 2024
Simon
Séjour de 3 nuits en mai 2024
Réponse de Themba le 27 mai 2024
Good day, Thank you for taking time to provide us with your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards,
10/10 Excellent
Tyson, Brooklyn
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tyson
Séjour de 1 nuit en avril 2024
Réponse de Themba le 2 mai 2024
Dear Tyson,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
8/10 Bien
Rose
21 avr. 2024
Rose
Séjour de 2 nuits en avril 2024
Réponse de Themba le 13 mai 2024
Good day, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you had a pleasant stay with us. We look forward to welcoming you back in the near future.
10/10 Excellent
Mark
18 avr. 2024
Les points forts : Équipements
Mark
Séjour de 3 nuits en avril 2024
Réponse de Solomon le 20 avr. 2024
Dear, MarkThank you for taking your time to gice us feedback about your recent stay at Holiday Inn Rosebank.We glad to hear that you enjoyed your stay with us and you received good customer service from our staff. We will relay the feedback to all our staff.We are hoping to see you again soon.Regards,Solomon Siobo
10/10 Excellent
Vincent
8 avr. 2024
Vincent
Séjour de 4 nuits en mars 2024
Réponse de Solomon le 28 avr. 2024
Dear, VincentThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Regards, Solomon siobo
10/10 Excellent
Nadia
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nadia
Séjour de 1 nuit en avril 2024
Réponse de Solomon le 13 avr. 2024
Dear NadiaThank you for taking your time to give us feedback on your last visit to Holiday Inn Rosebank.We glad to see you had a wonderful stay with us. WE are hoping to see you again soon.Regards,Solomon Siobo
10/10 Excellent
Emmanuel
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emmanuel
Séjour de 4 nuits en mars 2024
Réponse de Solomon le 5 avr. 2024
Dear , EmmanuelThank you for taking your time to give us feedback on your recent sty with us.We glad to hear that you had a wonderful stay with us and you found our property convenient to your liking.We hope you will visit us again soon.Regards, Solomon SioboSenior Duty Manager
10/10 Excellent
Rachel
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 1 nuit en mars 2024
Réponse de Themba le 23 mars 2024
Dear Rachel, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you enjoyed the hotel's convenience, rooms and the clean bathroom and the comfort in the bed and pillows. We have also taken note of the concerns brought forward and we have ensured that we immediately look into rectifying these concerns. We look forward to welcoming you back in the near future. Best regards,
8/10 Bien
Amy
17 mars 2024
Les points forts : Propreté, personnel et service, équipements
Amy
Séjour de 3 nuits en mars 2024
Réponse de Themba le 19 mars 2024
Dear Amy, We would like to thank you for choosing to stay with us and we are pleased to hear that you you enjoyed the location and convenience of the hotel location. We have taken note of the concern brought forward and we like to inform you that we are in the process of doing an uplift to the property and we trust that it will make a noticeable difference that you will enjoy. We look forward to your next stay in the near future. Best regards,
10/10 Excellent
iris
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
iris
Séjour de 7 nuits en mars 2024
Réponse de Themba le 19 mars 2024
Dear Iris, Thank you for choosing Holiday Inn Rosebank as your hotel of choice and for providing us with such encouraging feedback. We are pleased to hear that you had a pleasant stay with us and we managed to meet your expectations. It was a pleasure assisting you and we are happy we managed to resolve the issue at hand. We look forward to welcoming you back in the near future. Best regards,
6/10 Satisfaisant
Lucio
4 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Lucio
Séjour de 3 nuits en mars 2024
Réponse de Themba Donga le 6 mars 2024
Dear Lucio, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,
8/10 Bien
Aslambek
26 févr. 2024
Aslambek
Séjour de 7 nuits en février 2024
Réponse de Themba le 23 mars 2024
Dear Aslambek, Thank you for choosing to stay with us at the holiday Inn Rosebank. We are pleased to hear that you had a pleasant stay with. We look forward to welcoming you back in the near future. Best regards,
10/10 Excellent
Malik umar
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Malik umar
Séjour de 1 nuit en janvier 2024
Réponse de Themba le 30 janv. 2024
Dear Malik, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back in the near future. Best regards,
8/10 Bien
YUSUKE
14 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
YUSUKE
Séjour de 1 nuit en janvier 2024
Réponse de Themba le 30 janv. 2024
貴重なご意見をいただきありがとうございます。快適なご滞在をお過ごしいただけたことを嬉しく思います。よろしくお願いします、テンバ・ドンガ
10/10 Excellent
MANOEL
Voyage en famille
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MANOEL
Séjour de 2 nuits en janvier 2024
Réponse de Themba le 15 janv. 2024
Dear Manoel,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasing stay with us and we truly look forward to welcoming back in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn. Best regards
8/10 Bien
Memory
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Memory
Séjour de 7 nuits en décembre 2023
Réponse de Themba le 15 janv. 2024
Dear Memory,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.It is pleasing to hear that you had a great stay with us, we have also taken note of the concern brought forward and l would like to assure you that we are working on it and we will be able to provide more improved options soon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,
6/10 Satisfaisant
Michael
4 janv. 2024
Les points forts : Personnel et service
Michael
Séjour de 1 nuit en janvier 2024
Réponse de Themba le 15 janv. 2024
Dear Michael,Thank you for choosing Holiday Inn Rosebank as your hotel of choice. Thank you for taking time to provide us with valuable feedback, we have taken note of the concern brought forward and we have immediately looked into ways of resolving the issue. We look forward to welcoming you back in the near future. Best regards,
10/10 Excellent
Xiomara
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xiomara
Séjour de 3 nuits en décembre 2023
Réponse de Themba le 5 janv. 2024
Dear Xiomara,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you a pleasant stay with us and we managed to meet your expectations during your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba DongaGuest Services Manager
10/10 Excellent
Boris, Toronto
Voyage en couple
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Boris
Séjour de 5 nuits en novembre 2023
Réponse de Themba le 5 janv. 2024
Dear Boris,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you enjoyed your stay with us and the team's hospitality and the hotels location and that we managed to meet your expectations during your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba DongaGuest Services Manager
10/10 Excellent
Nicolo
Voyage d’affaires
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicolo
Séjour de 3 nuits en novembre 2023
Réponse de Themba le 5 déc. 2023
Dear Nicolo, Thank you for taking time to provide us with your valuable feedback. We are pleased to hear that you had a wonderful stay with us and enjoyed the team's incredible hospitality. We look forward to welcoming you back in the near future. Best regards,
10/10 Excellent
Juha
17 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable hotel with friendly staff
Juha
Séjour de 2 nuits en novembre 2023
Réponse de Themba le 20 nov. 2023
Dear Juha, Thank you for choosing Holiday Inn Rosebank as your preferred hotel of choice and for for taking time to provide us with your valuable feedback. We are pleased to hear that you had a pleasant stay with us and enjoyed the team's hospitality and the hotels location. Please note that we look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager
8/10 Bien
Jo-Anne
Voyage en famille
15 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jo-Anne
Séjour de 3 nuits en novembre 2023
Réponse de Themba le 20 nov. 2023
Dear Jo-Anne, Thank you for taking time to proved us with your valuable feedback. We are happy to hear that you had a pleasant stay with us and enjoyed the location and the team's hospitality. We look forward to welcoming you back in the near future. Best regards Themba Donga Guest Services Manager
8/10 Bien
Stuart
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stuart
Séjour de 1 nuit en novembre 2023
Réponse de Themba le 15 nov. 2023
Dear Stuart, Thank you for choosing Holiday Inn Rosebank as your hotel of choice and for taking time to provide us with your feedback. We look forward to welcoming you back in the near future.Best regards, Themba Donga Guest Services Manager
4/10 Médiocre
Faiyaz Ahmed
17 oct. 2023
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very Disappointed stayed in Holiday Inn Rosebank.
Faiyaz Ahmed
Séjour de 3 nuits en octobre 2023
Réponse de Themba le 18 oct. 2023
Dear Faiyaz Ahmed,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.I would like to start by apologizing to you for not meeting your expectations and we always strive to make each stay as pleasant and comfortable as possible for all our guests. We have taken note of the concerns brought forward and we have immediately addressed them with the team to ensure we rectify these issues going forward.Kindly note that and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Themba Donga Guest Services Manager
10/10 Excellent
Manish
Voyage d’affaires
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Manish
Séjour de 7 nuits en octobre 2023
Réponse de Themba le 18 oct. 2023
Dear Manish,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager
8/10 Bien
Richard
Voyage en couple
13 oct. 2023
Les points forts : Équipements
Richard
Séjour de 1 nuit en octobre 2023
Réponse de Themba le 13 oct. 2023
Dear Richard, Thank you for taking time to provide us with your feedback. We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back again in the near future. Best regards, Themba Donga Guest Services Manager
10/10 Excellent
Tutu
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice weekend at Holiday Inn Rosebank
Tutu
Séjour de 2 nuits en octobre 2023
Réponse de Themba Donga le 9 oct. 2023
Dear Tutu, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you had a pleasant stay with us and you enjoyed the hotels location and its facilities. Best regards, Themba Donga Guest Services Manager
6/10 Satisfaisant
Renee
24 sept. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Renee
Séjour de 4 nuits en septembre 2023
Réponse de Themba le 26 sept. 2023
Dear Renee, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.I would like to apologize for the inconvenience that was caused during your stay, we are normally open to early check in subject to availability on the day. Our breakfast should not take time as its always a buffet option, we will also improve on our room service option and work on time management to improve on our delivery time. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager
10/10 Excellent
janice
Voyage en couple
24 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
janice
Séjour de 2 nuits en septembre 2023
Réponse de Themba le 26 sept. 2023
Dear JaniceThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you enjoyed the hotels location and the hospitality from the team. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Themba Donga Guest Services Manager
10/10 Excellent
James
20 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en septembre 2023
Réponse de Themba le 26 sept. 2023
Dear James, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you enjoyed the spacious rooms. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager
10/10 Excellent
Haicheng
Voyage d’affaires
16 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay
Haicheng
Séjour de 3 nuits en août 2023
Réponse de Themba le 17 août 2023
Dear Haicheng, Thank you for taking time to provide us with such valuable feedback. We are pleased to hear that you had a pleasant stay with us and enjoyed the hotels location, restaurant and its comfortability. We certainly look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager
10/10 Excellent
Gaobidiwe Merriam
Voyage en groupe
1 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Gaobidiwe Merriam
Séjour de 3 nuits en juillet 2023
Réponse de Themba le 3 août 2023
Dear Gaobidiwe Merriam,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasant stay with us and enjoyed the property, rooms and teams great hospitality. We look forward to welcoming you back soon in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Themba DongaGuest Services Manager
8/10 Bien
Steve
Voyage en famille
28 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en juillet 2023
Réponse de Themba le 29 juil. 2023
Dear Steve,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a great stay with us and we certainly looking forward to your future stay with us. Kindly note that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn. Sincerely,Themba DongaGuest Services Manager
10/10 Excellent
Donovan
27 juil. 2023
Donovan
Séjour de 1 nuit en juillet 2023
Réponse de Themba le 29 juil. 2023
Dear Donovan,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.It is great news to hear that you had a pleasant stay with us and that you felt the warm welcome from the team as we intend to offer world class hospitality to our guests.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn as your preferred hotel of choice. Sincerely,Themba DongaGuest Services Manager
8/10 Bien
Sharon
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharon
Séjour de 3 nuits en juillet 2023
Réponse de Themba Donga le 21 juil. 2023
Dear Sharon,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us and enjoyed the teams friendly service, the variety offered at the restaurant and bar and not forgetting the hotels location, we certainly look forward to welcoming back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager
8/10 Bien
Danielle
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danielle
Séjour de 4 nuits en juillet 2023
Réponse de Themba le 18 juil. 2023
Dear Danielle,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager
10/10 Excellent
Wleleki
12 juil. 2023
Wleleki
Séjour de 1 nuit en juillet 2023
Réponse de Themba le 3 août 2023
Dear Wleleki,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasant stay with us , we look forward to welcoming you back soon in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Themba DongaGuest Services Manager
10/10 Excellent
Daja Heidi
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daja Heidi
Séjour de 4 nuits en juin 2023
Réponse de Themba le 4 juil. 2023
Dear Daja, I trust this message finds you well. Thank you for choosing Holiday Inn Rosebank and for taking time to provide us with your valuable feedback. We are pleased to hear that you had a pleasant stay with us and we certainly look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager
10/10 Excellent
adelfa
25 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
adelfa
Séjour de 1 nuit en juin 2023
Réponse de Themba le 26 juin 2023
Dear Adelfa, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us. We truly look forward to welcoming you back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.Sincerely,Themba DongaGuest Services Manager
10/10 Excellent
JOSE
Voyage d’affaires
16 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente Hotel
JOSE
Séjour de 10 nuits en mai 2023
Réponse de Themba le 18 juin 2023
Dear Jose,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a great stay with us, enjoyed our service, the location and cleanliness in the property. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the near future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager