Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that our apartment matched your expectations based on the photos displayed on our site. However, we sincerely apologize for the inconvenience caused by the construction work nearby, leading to disturbances every morning at 7 a.m. We understand how important a peaceful stay is for our guests and regret that you were disturbed during your seven-day stay.We deeply regret that our apartment manager was unable to address the situation effectively. Please be assured that we take your feedback seriously and will work diligently to improve our communication and response procedures in such cases.We are grateful to hear that you were able to find a resolution by contacting hotel.com, and we appreciate your understanding in this matter. We wholeheartedly agree with your advice for future guests to inquire about any ongoing construction activities before booking their stay with us. We strive to provide a pleasant and comfortable environment for all our guests, and your feedback will help us enhance our services.Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

Dear Muhamad, Happy to hear that!,Looking forward for hosting you again,Best,

Dear Daniela,You are welcome,Delighted to hear that,Looking forward to hosting you again,Best

Thank you for your feedback! We're thrilled to hear that you found our apartment's location in Jerusalem convenient for exploring the old city. Being just a few minutes away from the light rail and within walking distance to the famous Yehuda market is indeed a great advantage. We're glad you found the apartment clean and well-insulated, providing a peaceful environment. We apologize for any inconvenience caused by the lack of lighting on the alley leading to the apartment. Additionally, we understand that parking can be challenging in the area, but we do recomman on Mahane Yehuda parking lot, (it's a public parking lot with charge) that is nearby the building for your convenience. We appreciate your valuable feedback and hope to welcome you back in the future!

Thank you for your kind review!It's wonderful to know that you had a positive experience and that you plan to book with us again. We look forward to welcoming you back in the future and providing you with another great stay.

Thank you for taking the time to share your feedback! We're pleased to hear that you appreciated our professional management and effective communication. We apologize if finding the building initially posed a challenge, but we're glad you found it to be a beautiful structure set in a lovely environment. We're delighted that your overall experience staying in Jerusalem was great, and we hope it enhanced your visit to the city. We appreciate your kind words and recommendation, and we look forward to the opportunity to host you again in the future.

Dear Cindy,Thank you for being such a good guest. We will gladly host you again!Best,Yael

Dear Joshua, Thank you for your review, we really appreciate it.Thank you for being such a good guest.We will gladly host you again!Best, Coral