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Avis sur Royal Orchid Central Jaipur

4 out of 5
Royal Orchid Central Jaipur
A-26, A / 2, Jaisingh Highway, Bani Park, Jaipur, Rajasthan

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 28 avis sur 117." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 117." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 117." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 117." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 117." "

7,8/10

Propreté

8,0/10

Personnel et service

6,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Jam, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Localisation sans intérêt mais très bon hôtel
Très bon hôtel, excellent personnel, moderne et entretenu. Sans grand charme mais parfaitement fonctionnel
Réponse de RAKESH le 21 juin 2018
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards

8/10 Bien

godon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel tres agreable et confortable
Tres bon hotel à conseiller. Se mefier simplement des services que l'on demande en plus, ils facturent cher et profitent de tout ! exemple 20 roupies pour imprimer une feuille, peu mieux faire pour ce niveau d'hotel, et internet payant ! mais sinon parfait
Réponse de RAKESH le 21 juin 2018
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards

8/10 Bien

Stéphane, Paris, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel confortable à la déco moderne proche de la gare et des sites à visiter
Le Royal Orchid est un peu difficile à trouver au départ (le chauffeur de Rickshaw ne connaissait pas!) mais il est moderne et bien situé par rapport à la gare. Les sites à visiter dans Jaipur (city palace, wind palace,...) sont à 10 minutes d'auto-rickshaw. Les chambres sont très confortables et modernes. Propreté impecable et douche "pluie tropicale" très agréable. Le petit déjeuner manquait de variété au rayon sucré (le salé étant très représenté - habitudes locales obligent!)
Réponse de RAKESH le 21 juin 2018
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards

2/10 Horrible

Harinder

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Royal Orchid Central, Jaipur le 14 avr. 2024
Dear Guest We are sorry to hear that you had a disappointing experience during your recent stay at our hotel. We apologize for any inconvenience caused and we appreciate you sharing your concerns with us.Please feel free to contact us at your convenience. We value your feedback and we are committed to ensuring that all our guests have a pleasant and comfortable stay at Royal Orchid Central Jaipur.Thank you again for bringing this matter to our attention.Best regards,Royal Orchid Central Jaipur

6/10 Satisfaisant

Pascal

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nicht im entferntesten royal. Die Unterkunft ist wirklich renovierungsbedürfrig und schmutzig. Ich würde dort nicht noch einmal übernachten. Bei einem übernachtungspreis von etwa 70€ sollte man lieber eines der renommierten Hotels in der Nähe wählen. Der Großteil des Personals und das Frühstück waren jedoch in Ordnung.
Séjour de 2 nuits en novembre 2023
Réponse de Royal Orchid Central, Jaipur le 7 nov. 2023
Dear Valued Guest,Greetings from Royal Orchid Central, Jaipur!!Thank you so much for sharing your valuable feedback with us. Please accept our sincere apologies for the inconvenience which you had during your stay. We look forward to welcome you back.

10/10 Excellent

Anil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall good stay..
Séjour de 1 nuit en octobre 2023
Réponse de With Regards Team Royal Orchid central Jaipur le 30 oct. 2023
Dear Mr. Anil,Thank you for choosing to stay at the Royal Orchid Central Jaipur and for taking the time to share your feedback. We are delighted to hear that you had a satisfactory experience during your stay with us.Your positive rating of 5 is greatly appreciated. We constantly strive to provide our guests with the best possible service and it is rewarding to know that our efforts made your stay enjoyable.We look forward to welcoming you back in the near future and exceeding your expectations once again.

10/10 Excellent

Andrew

Séjour de 2 nuits en mars 2023
Réponse de Nandan Nishant (Hotel Manager) le 30 mars 2023
Dear GuestThank you for taking the time to leave a review! We're glad to hear you had a positive experience with our product and we appreciate your support. If there is anything else we can do to improve our product or make your experience better, please don't hesitate to reach out. We'd love to serve you again!

6/10 Satisfaisant

Subhash

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Customer Service is good. In bathroom water was constantly leaking everywhere. Shower did not work, temporary fix was done but could not adjust the water temp during our 3 day stay. Breakfast facility was only OK.
Séjour de 3 nuits en février 2023
Réponse de With Regards Team Royal Orchid central Jaipur le 25 févr. 2023
Dear Guest,Greetings from Royal Orchid Central, Jaipur!!Thank you so much for sharing your valuable feedback with us. Please accept our sincere apologies for the issue which you facing during your stay. We look forward to welcome you back.

10/10 Excellent

Dago

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is very nice and people who work there too
Séjour de 1 nuit en octobre 2022

8/10 Bien

Udhyansh

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Rakesh Tetarwal le 29 avr. 2022
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards

4/10 Médiocre

Ramya

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en novembre 2021

6/10 Satisfaisant

Ankit

Voyage en groupe
Quite an average property. FrontDesk staff is a bit unprofessional, but it was just fine overall. The service staff was overall good.
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Khyati

Séjour de 11 nuits en octobre 2021

4/10 Médiocre

Tijo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2021
Réponse de Rakesh Tetarwal le 15 févr. 2022
Dear Guest, Greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice Location and Comfort for family stay..overall good..
Séjour de 2 nuits en février 2021
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

8/10 Bien

HARSH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

8/10 Bien

HARSH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

8/10 Bien

HARSH

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en août 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

8/10 Bien

Stefie

Les points forts : Propreté et personnel et service
Room for improvement
We found that the hotel management was very classist, they treated our driver poorly and refused to let him use the bathroom. Aside from that, the staff was friendly and respectful. The stay was as expected.
Séjour de 2 nuits en mars 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from hotel Royal Orchid Central! We are disappointed to learn about your experience with us. We assure you that the same is not the standard Royal Orchid Central hospitality experience we aim to deliver to our esteemed guests. I have shared your feedback with the team members and assure you that corrective measures have been put in place to avoid the re occurrence of such incidents in the future. We look forward to welcoming you back soon to enjoy the authentic limitless Royal Orchid Central hospitality.

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en février 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Property Condition is Very Poor and very very bad breakfast food and serving bowl and plates is very dirty
Séjour de 2 nuits en février 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from hotel Royal Orchid Central! We are disappointed to learn about your experience with us. We assure you that the same is not the standard Royal Orchid Central hospitality experience we aim to deliver to our esteemed guests. I have shared your feedback with the team members and assure you that corrective measures have been put in place to avoid the re occurrence of such incidents in the future. We look forward to welcoming you back soon to enjoy the authentic limitless Royal Orchid Central hospitality.

8/10 Bien

Pawan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was only for few hours in night as was returning from Jodhpur to Delhi so for night halt stayed in this property .
Séjour de 1 nuit en janvier 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

10/10 Excellent

Antonio

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buen hotel y excelente restaurante.
Buen hotel, excelente servicio, y excepcional restaurante. La comida, de lo mejor que hemos comido hasta ahora en la India.
Séjour de 2 nuits en janvier 2020
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Behind of the hotel, proğram platine cricket very early (6:00am) and was very loudy. Hotwater was not work sometime.
Séjour de 3 nuits en septembre 2019
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from hotel Royal Orchid Central! We are disappointed to learn about your experience with us. We assure you that the same is not the standard Royal Orchid Central hospitality experience we aim to deliver to our esteemed guests. I have shared your feedback with the team members and assure you that corrective measures have been put in place to avoid the re occurrence of such incidents in the future. We look forward to welcoming you back soon to enjoy the authentic limitless Royal Orchid Central hospitality.

8/10 Bien

Laura

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2019
Réponse de Hotel Manager le 9 août 2019
Thanks for the your valuable feedback

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central location and great breakfast served . Friendly staff and great room.
Séjour de 1 nuit en avril 2019
Réponse de Front office Manager le 6 avr. 2019
Thanks

8/10 Bien

Malvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and clean place to stay
Although the hotel is old, it's nice and clean. Not all staff are friendly, but won't ruin the holiday mood. Not too far from Pink City too.
Séjour de 4 nuits en février 2019
Réponse de Front Office Manager le 8 févr. 2019
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality.

10/10 Excellent

oishi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019
Réponse de Sanjay le 6 févr. 2019
Thanks for your valuable feedback.

8/10 Bien

Voyageur vérifié

Great location! Wonderful staff and service! Good clean and comfortable rooms. Overall, the stay was enjoyable and pleasant. The breakfast and in room dining was also tasty. I will definitely stay here if I’m back in Jaipur.
Séjour de 3 nuits en novembre 2018
Réponse de Duty Manager le 11 janv. 2019
Thanks for the your valuable feedback

10/10 Excellent

Vivek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Memorable Trip
Enjoyed our stay
Séjour de 1 nuit en novembre 2018
Réponse de Duty Manager le 11 janv. 2019
Thanks for the your valuable feedback

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Needs improvement
The hotel is decent. Good front office and good staff. The food menu selection and taste needs improvement. I have stayed in Royal Orchid in South India. Even the North Indian menu items were awesome in Royal Orchid hoted in South India. I was expecting similar experience in Jaipur Royal Orchid. However it was not comparable to my previous Royal Orchid stays in the South. I 3 breakfast and 3 dinners at Royal Orchid Jaipur during my stay. Only twice the menu choice and taste was good. Both North and South Indian menu needs lot of improvement. Also hot water temperature in the room was inadequate. I was told that the temperature of the geyser is set to 45 degrees. It is not sufficient. Everyone knows that optimum temperature for taking bath is around 55 degrees. Overall improvement is required.
Séjour de 3 nuits en novembre 2018
Réponse de Duty Manager le 11 janv. 2019
Thanks for the your valuable feedback

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
1) Food needs a bit of improvement with respect to the quality 2) In the rooms , the mattresses had holes which should be corrected
Séjour de 2 nuits en octobre 2018
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from hotel Royal Orchid Central! We are disappointed to learn about your experience with us. We assure you that the same is not the standard Royal Orchid Central hospitality experience we aim to deliver to our esteemed guests. I have shared your feedback with the team members and assure you that corrective measures have been put in place to avoid the re occurrence of such incidents in the future. We look forward to welcoming you back soon to enjoy the authentic limitless Royal Orchid Central hospitality.

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2018
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

10/10 Excellent

JORGE H

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GOOD LOCATION AND BED
Nice and clean, just what you need from an hotel when you are out all day
Réponse de Rakesh le 5 mai 2018
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards

2/10 Horrible

Ash, Los Angeles, USA

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Avoid this hotel
We had stayed at this hotel 8 years ago and had a very positive experience so decided to come back - but never again. Staff was polite but not responsive. We had booked two rooms for a family of five for two nights. Check-in was smooth and the staff was polite but the rooms desire major attention. There was only one bath towel in each rooms, no hand towel or wash cloth. Only one hanger in the closet and non-working hallway light near the closet in one of the rooms. We asked for additional bath towels and hand towels multiple times the first night and were given only one additional towel. Next day, after the room was cleaned, we had the same issue. There were no towels. Had to wait for over 30 minutes and after multiple reminders we got partially dried towels. Never staying at this hotel again.
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Old, run-down hotel...too many good new hotels at similar price in Jaipur.
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

8/10 Bien

Vicky, Chicago, IL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Experience
Room condition was good with very cooperative staff. They arranged city site-seeing for us. The driver was very adjusting to our needs and helpful in every possible way. Food was good with very tasty combination. Overall experience was nice and pleasant.
Réponse de RAKESH le 21 juin 2018
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards

2/10 Horrible

shirin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel stay did not meet our expectations
The hotel admin unfairly charged us for my 1 year old son. the front desk was very un cooperative. They insisted on charging us for an infant and would not listen to reason. The breakfast was also not up to standard. The food served was mostly cold.
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

6/10 Satisfaisant

Angie Mui Gek

Les points faibles : Personnel et service
The rooms were ok. But the front desk staff was very slow. When we have already paid for our hotel stay through online booking, upon checkout, we were told to wait for an hour to check out. Wasting our time at front desk when there is no payment to be made. The rooms nearer to the road does have noise pollution (honks from the car along the street). The front desk staff were not able to break our 2k RP into smaller notes.
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from hotel Royal Orchid Central! We are disappointed to learn about your experience with us. We assure you that the same is not the standard Royal Orchid Central hospitality experience we aim to deliver to our esteemed guests. I have shared your feedback with the team members and assure you that corrective measures have been put in place to avoid the re occurrence of such incidents in the future. We look forward to welcoming you back soon to enjoy the authentic limitless Royal Orchid Central hospitality.

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great helpful staff, fantastic food
Great hotel, service was very good especially helpful for suggestions on what to see and arranging car, and rail tickets. Prashant from reception even called to make sure we had made the next venue ok. The breakfast variety was absolutely amazing and the food was so good we ate dinner there a well. Sajid in the restaurant was very helpful in explaining the different dishes
Réponse de RAKESH le 21 juin 2018
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from Royal Orchid Central, Jaipur! Thank you for choosing Royal Orchid Central Jaipur, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and other amenities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Royal Orchid Central hotel once you are in Jaipur in the future

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
A hotel claiming to be 4 star but only on records
I had opted for a road facing room. There are two glass windows and one fixed glass. The openable windows without any grill appear to be dangerous. The corridors of the hotel are just 4 feet wide. The cold water swimming pool was closed. Ceiling and walls of toilet had seepage marks. Walls of room had stains. The property could have been maintained to better standard.
Stains on bathroom glass wall
Stains on wall
Dirty chair
Dissimilar mugs
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

6/10 Satisfaisant

KISHORE RAICHANDANI

Average
Worse than expected
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

4/10 Médiocre

Khurshid, guwahati

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
not upto the expectation
I think there is a shortage of staff hence the staff does not respond to the queries of the boarders. we asked for WiFi password which was told that they will inform us in 5 min but they didn't. Room was clean but smelly. also the short menu for food which is provided in room should be much more shorter as they don't have many items unavailable. overall it is not worth the price which they charge..
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

2/10 Horrible

Mohan L S

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
horrible hotel bad smell every where condition of hotel in horrible state smell all over
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
okay for one night
Friendly staff, but bathroom wasn't up to par (ring around tub despite the rest look clean) and the bed linen should be replaced.
Réponse de RAKESH le 21 juin 2018
Dear Guest, Please accept my sincere apologies for the inconvenience faced at the hotel. I have taken up the issues mentioned by you with the concerned department and the team for necessary corrective actions and training. This is certainly an aberration to the delightful experience Royal Orchid Central Jaipur provides to our guests. Looking forward to welcoming you again at Royal Orchid Central Jaipur

6/10 Satisfaisant

Nadeem

Les points faibles : Propreté, personnel et service, confort de la chambre
Réponse de Neha Tiwari le 13 mars 2021
Dear guest, greetings from hotel Royal Orchid Central! We are disappointed to learn about your experience with us. We assure you that the same is not the standard Royal Orchid Central hospitality experience we aim to deliver to our esteemed guests. I have shared your feedback with the team members and assure you that corrective measures have been put in place to avoid the re occurrence of such incidents in the future. We look forward to welcoming you back soon to enjoy the authentic limitless Royal Orchid Central hospitality.

8/10 Bien

MANISH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de RAKESH le 21 juin 2018
Dear Guest, Greetings from Hotel Royal Orchid Central Jaipur!! Thank you for sharing your comprehensive review about Royal Orchid Central at Jaipur. I am delighted to note that you had a pleasant stay with us. Our greatest award lies in the knowledge that your stay was satisfactory and all our efforts are aimed in that direction. It is indeed our pleasure in fulfilling a guest’s needs, especially by providing a comfortable stay experience as well as fabulous dining experience. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. Kindest Regards