Les notes se basent sur un nombre total de 218 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 95 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,4 Confort de la chambre
4,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
par un voyageur vérifié de Paris

J'y retourne sans hesiter

Publié le 13 juil. 2009 sur Hotels.com
Tres bel hotel. Personnel au petits soins. Prestations dignes d'un quatre etoiles. Merci.
5 sur 5
Recommandé
par un voyageur vérifié de dijon FRANCE

HOTEL ABSOLUMENT IRREPROCHABLE

Publié le 7 févr. 2008
hotel plein de charme ( cheminee bibliotheque dans le lobby) personnel tres serviable
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Jacksonville, FL

Wolfson High school 35th Reunion Stay

Publié le 21 juil. 2014
Les + : Covenience to Pusser's Grill and Bar, and very clean rooms.
Les - : Can't think of anything.
Situation : Convenient to beach, shopping, dining. and has easy access to it.
Cordial staff, room very clean. Very close to where our reunion was held.
Commentaire laissé par : direction de l'hôtel
24 juil. 2014 par Carol, direction de l'hôtel
Dear Mike, Thank you very much for your 5-star review! We are pleased that you enjoyed your stay and that you enjoyed the many conveniences offered by our location. We hope to see you again.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Tuscaloosa

Amazing staff effort

Publié le 21 juil. 2014
Les + : Staff, staff, staff
Les - : Hot water heater upgrade to avoid guests running water so long to get it hot. Hot tub in pool area is not hot but perhaps due to them cleaning it?
Situation : CVS and Publix are just across the parking lot. Some nice restaurants within two miles. Beach access seems difficult in town-Outlets near St. Aug.
This hotel seems to be an older one (based on a central hot water system and with older tub units) that has been nicely renovated. However, I'd feel bad giving any category less than five based on the outstanding staff effort. The front desk staff must have been sent to whoever trains those Disney Land tour guides--always in a good mood and trying to put you in a similar one. While they didn't have a free breakfast I think they came up with a better idea. They had a guest cookout. The manager and the staff put out a full spread of hamburgers, hot dogs, salad, cookies, chips, pop, and adult beverages. The advantage over a breakfast bar (with sleepy guests darting in and out wearing pajamas and scowls) was that the outgoing staff mingling with guests resulted in folks sitting around the pool (full house) talking to each other! If this was a local effort then I hope their corporate office rewards them and implements their ideas chain wide. Thanks for a great stay folks!
Commentaire laissé par : direction de l'hôtel
24 juil. 2014 par Carol, direction de l'hôtel
Dear Pamela, thanks for the great review. And we're very pleased that you enjoyed the Manager's Poolside Reception! That was the first of the season. And yes, the guest cookout is strictly a local idea. If you're ever on Florida's First Coast again, we hope you'll once again join us for a "great stay."
3 sur 5
par un voyageur vérifié

Needs work

Publié le 16 juil. 2014
Les + : Location, staff
Les - : rooms are in need of upgrading, hall carpets are worn and dirty, elevator is iffy
Situation : TPC, beach, restaurants
2 day stay, nice staff, very blah room, dirty carpets, sticky elevator.
Commentaire laissé par : direction de l'hôtel
18 juil. 2014 par Carol, direction de l'hôtel
Dear Jim, thank for taking the time to review our hotel. We sincerely appreciate your honest feedback, without which we would not be able to improve our guest experience.
Commentaire laissé par : direction de l'hôtel
17 juil. 2014 par Carol, direction de l'hôtel
Dear Jim, thank you for your review. Without hearing from our guests about their experiences, we cannot improve. We really do appreciate your honest feedback.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Excellent stay, beautiful hotel

Publié le 11 juil. 2014
This is a beautiful hotel close to shopping, restaurants, and golf. The staff is wonderful and the hotel is pristine. Fresh coffee and lemon water is available in the lobby all day. We will be back next time we visit family in ponte vedra.
Commentaire laissé par : direction de l'hôtel
14 juil. 2014 par Carol, direction de l'hôtel
Thank you very much for your complimentary 5-star review. We are pleased that you enjoyed your stay and look forward to your return.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Very nice experience. .Very close to the beach..

Publié le 8 juil. 2014
The staff was excellent! ! Would definitely recommend a friend
Commentaire laissé par : direction de l'hôtel
10 juil. 2014 par Carol, direction de l'hôtel
Thank you very much for your review, especially for the "definitely recommend!"
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Beautiful area.

Publié le 9 juin 2014
Situation : Mahi Mahi at Pusser's Caribbean Grill was great.
A great place to walk around. Very short drive to the beach.
Commentaire laissé par : direction de l'hôtel
11 juin 2014 par Carol, direction de l'hôtel
Thanks for your review. We share your opinion that our location is a "beautiful area" and hope you'll visit us again.
5 sur 5
Recommandé
pour Tout le monde
par Dave de NJ

Great Hotel by TPC Golf Course

Publié le 6 juin 2014
Les + : Great Hotel, Awesome Staff, Nice Restaurant attached and its by the Golf Course.
Les - : It was excellent
Situation : Nice Restaurant attached, and its by the TPC Golf Course.
Great Hotel, Awesome Staff, Nice Restaurant attached and its by the Golf Course.
Commentaire laissé par : direction de l'hôtel
9 juin 2014 par Carol, direction de l'hôtel
Thank you for the 5-star review. I especially like your subject line!
5 sur 5
Recommandé
pour Tout le monde
par Margaret de Winter Park, FL

Nicest staff I've ever seen!

Publié le 24 mai 2014
Les + : Clean, friendly, efficient
Les - : switchboard operator wasn't so helpful
Situation : Ponte Vedra is a great golfing destination and there are some really good restaurants nearby. Beach is gorgeous and it's just such a nice place!
My Mom, Aunt and I stayed at the hotel for one night. The staff, the general manager and everyone we came into contact with was so helpful and accommodating. I can't wait to go back.
Commentaire laissé par : direction de l'hôtel
27 mai 2014 par Carol, direction de l'hôtel
Thank you for your 5-star review. The staff truly cares that your stay is the best it can be and we look forward to your return. I hope you can stay longer next time!