Les notes se basent sur un nombre total de 281 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 96 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 26 avr. 2015
Hotel is nice. Bath needs upgraded and better restaurant
Commentaire laissé par : Direction de l'hôtel
27 avr. 2015 par Carol, Direction de l'hôtel
Thank you for your review. We appreciate hearing all comments about your guest experience in our hotel.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde C

Very nice hotel close to beach and restaurants

Publié le 20 avr. 2015
I would recommend this hotel to everyone.Very friendly staff and great location.
Commentaire laissé par : Direction de l'hôtel
27 avr. 2015 par Carol, Direction de l'hôtel
Dear C, thank you for your wonderful 5-star review. We're happy you enjoyed your time here, and we greatly appreciate your recommendation!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Massachusetts

Nice but noisey.

Publié le 18 avr. 2015
My suite was looking out to the parking lot over the pub downstairs. It did get noisey from the people having drinks at the pub. Room was nice and clean.
Commentaire laissé par : Direction de l'hôtel
27 avr. 2015 par Carol, Direction de l'hôtel
Thank you for your review. We appreciate hearing feedback about your stay here - the good and the not-so-good - so that we may take steps to improve future guest experiences. We hope to see you again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde D

Walking distance to TPC

Publié le 16 avr. 2015
Well located to all Pinte Vedra attractions. Exterior and Lobby very attractive, rooms need updated. Restaurant is smelly Hotel staff are great
Commentaire laissé par : Direction de l'hôtel
17 avr. 2015 par Carol, Direction de l'hôtel
Dear D, thanks for your review. We're pleased that you noticed and enjoyed our recently updated lobby and exterior. More updates will follow. We hope to see you again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 9 avr. 2015
Les + : Location
Les - : Housekeeping
Situation : Beach, restaurants, and golfing galore
Housekeeping was spotty. I asked for clean towels the first day but housekeeping did not come in on day two and three.
Commentaire laissé par : Direction de l'hôtel
13 avr. 2015 par Chuck, Direction de l'hôtel
Thank you for your comments. We appreciate your bringing to our attention the details, good and bad, of your stay with us, because without this information, we cannot correct the situation. We hope to welcome you again someday.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Bethlehem,PA

A Stay to remember

Publié le 15 mars 2015
Les + : Mulligan's restaurant was very good and friendly. We were near the Sawgrass Country Club and shopping areas along with beaches at Punta Gorda.
Les - : The entrance was under construction along with the shopping center next to it. Perhaps that will improve.
Situation : Within driving distance is St. Augustin (with tours) and the PGA Hall of Fame. Jacksonville Beach is lovely.
We stayed at the Hilton Garden on PGA drive near Punta Gorda. The staff was very welcoming and we enjoyed the entire time and convenience of eating at the hotel also. We visited nearby Jacksonville Beach also and the PGA Hall of Fame.
Commentaire laissé par : Direction de l'hôtel
16 mars 2015 par Carol, Direction de l'hôtel
Dear Christine, What a lovely review. Thank you.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 10 mars 2015
Les + : Staff and location
Staff was probably one of the best I have ever seen.
Commentaire laissé par : Direction de l'hôtel
13 mars 2015 par Carol, Direction de l'hôtel
Thank you! Our team is all smiles because of your kind review.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 17 févr. 2015
Very clean hotel. Staff were extremely pleasant. Nice hotel.
Commentaire laissé par : Direction de l'hôtel
6 mars 2015 par Carol, Direction de l'hôtel
Thank you for your short but sweet 5-star review! We're glad you liked your stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Cleveland, Ohio

A one-night stay to play golf

Publié le 12 févr. 2015
Les + : Room and staff.
Les - : Request a means of payment other than the credit card I reserved it under. The bill should give me that option.
Situation : Great location to play TPC Sawgrass. It allowed me to take in the entire TPC experience (course, clubhouse, 19th hole drinks, and dinner there.
Very nice greeting when I got there. They answered all of my questions. The room was very nice. The only issue is that I wanted to pay cash for the room but they automatically charged my credit card prior to the actual check-out. Good experience. I would definitely stay there again.
Commentaire laissé par : Direction de l'hôtel
6 mars 2015 par Carol, Direction de l'hôtel
Dear Chris, Thank you for the 5-star review. We're pleased that you had a "good experience" and "would definitely stay there again." I also appreciate your feedback about being automatically billed, which will help us prevent similar inconveniences for future guests.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Ohio

Good location for playing golf at Sawgrass

Publié le 5 févr. 2015
Les + : The sheets, pillows, and most of all, the staff.
Les - : Refurbish the rooms, bathrooms, and more electrical outlets.
Situation : Sawgrass golf courses, and the PGA Golf Hall of Fame. Both were excellent.
Our experience at the Hilton Garden was excellent regarding the staff. They were so nice and helpful - we had to send a fax, and they took care of everything for us. So nice. The room however, is long overdue for a refurbishing. The toilet is too short for today's height of people, the shower was clean, but old and had vinyl walls, the carpet was not very clean, and was worn. The sheets were soft and new-ish, and the pillows were excellent. The sink area had only one outlet and was out-of-date. Their breakfast are was clean and cheerful, and the food prepared by their chef was very good. In short, the hotel needs a major renovation, and then it will have 5 stars.
Commentaire laissé par : Direction de l'hôtel
6 mars 2015 par Carol, Direction de l'hôtel
Dear Ndlptmom54, Thank you for taking the time to write a review about our hotel on Expedia. We do sincerely appreciate reading all comments, including criticisms, so that we may make appropriate changes to improve our guests' experiences.