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Avis sur Hotel Belmar

3.5 out of 5
Hotel Belmar
Street Hidalgo 110, Isla Mujeres, QROO

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 36 avis sur 97." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 97." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 97." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 97." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 97." "

8,4/10

Propreté

8,0/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Magdalena Aldama

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No es hotel de lujo, pero tiene todo para sentirse muy a gusto. La tv, wifi y el aire acondicionado trabajan perfectamente. El personal super amable (gracias especiales a Nide). El solo mini problema, es la presion del agua en la regadera, que es muy poca. Pero se va de vacaciones, no hay prisa!!! El agua a veces no salia caliente, pero con tanto calor hasta se sentia de temperatura ideal. Un hecho que si regreso a Isla, me quedo en este mismo hotel.
Séjour de 11 nuits en juillet 2023
Réponse de Belmar Crue le 6 sept. 2023
Hola Magdalena, muchas gracias por tus comentarios, sera un gusto recibirte de nueva cuenta y sobre todo, la mejor recomendacion es de boca a boca, saludos!

8/10 Bien

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La atecion fue muy buena y el lugar siemñre estuvo limpio.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Monique

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was great. But what I really liked about it was the bed was so comfortable super soft, The TV was a roku TV. So you had internet and you could use your netflix and other streaming apps, which is hard to find here on the island. I highly recommend this place. So i'm definitely gonna stay here again
Séjour de 3 nuits en avril 2024

10/10 Excellent

Dan

Voyage en couple
Les points forts : Propreté et personnel et service
This is an older property with older fixtures and furnishings that do show a bit of wear. The AC did a good job keeping the room cool. The TV worked and the shower was hot. The hotel has a restaurant on the ground floor and there are several bar / restaurants in close proximity so noise can be a problem if you go to bed early. All in all we had a very comfortable two night stay and would gladly stay here again.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Angela

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It’s an old room the bathroom is very old the linens were old everything was old. It’s not expensive but it’s not cheap either the next morning you could hear the kitchen stsff no big deal it is after all above a restaurant, so I went down stairs to get a cup of coffee. No coffee the coffe pot was sitting right there empty. Oh well it was just a one night stay and that was plenty. It could be good with a little clean up and customer service.
Séjour de 1 nuit en février 2024

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Older property that is a great value option. Safe, friendly, central and would definitely stay there again.
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

DENISE, Kamloops

Good location to all activities
Séjour de 1 nuit en février 2024

10/10 Excellent

Jana

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A tall glass of freshly squeezed orange juice every day! That alone was worth the small cost to have breakfast included. The breakfast wasn't super-filling but perfect for me, and I loved the fresh fruit too. Miguel in the restaurant was super-friendly and allowed us to store our bags there on our last day. The room was clean, the bed was very comfy, and although you here the noise from the restaurant it shuts down at a reasonable time and we slept well. This is a very cute spot right on the walking street/main drag in town. Definitely recommend!

8/10 Bien

Glen

Séjour de 3 nuits en février 2024

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place overall if you're on a budget. It smells like firewood pizza as you walk out of your room. So for some like me it was great maybe not so much for others. Besides that. Staff was friendly. Room was clean and the AC worked great. The internet is not the greatest but works. Great place overall.
Séjour de 4 nuits en janvier 2024

4/10 Médiocre

Magdalis Tavel

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
El aire acondicionado y el tv lo único bueno
Séjour de 4 nuits en juillet 2023
Réponse de Belmar Crue le 6 sept. 2023
hola, nos gustaria saber que es lo que no estuvo genial en tu estanciagracias por tu valoracion

10/10 Excellent

Nelson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location was central with nothing being more than 3 block walk from the hotel. It is a rustic hotel and not a resort it covers the trip essentials:clean, great location, cold A/C, free wifi, free bottled water daily, free breakfast and great bed / pillows for a low price.
Séjour de 4 nuits en juillet 2023
Réponse de Belmar Crue le 6 sept. 2023
Hola Nelson, gracias por tus comentarios estamos contentos de que tu estancia haya sido placenteraglad to host you again !!1

10/10 Excellent

Martha Selene, Bridgeport

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Centrally located to everything
Séjour de 4 nuits en juillet 2023
Réponse de Belmar Crue le 6 sept. 2023
Thanks!! hope to see you again soon!!!

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Traditional property for the area. A lot of charm. Friendly staff, clean, and convenient. AC was ice cold, Hot water was HOT. Bed very comfortable. My room was on the third floor of the building and I had no issues with noise. The only thing I would have liked to have had would be a small refrigerator and maybe a microwave. Stairs could be tricky after a few margaritas, but what stairs are not. If I go back to the island, I would defiantly choose them again.
Séjour de 4 nuits en juin 2023

2/10 Horrible

ALICIA

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I want start by saying we stay at budget hotels every summer when we visit the Cancun area. With that said, we don't scare easily. This is the WORSE hotel we have ever stayed at. 1. Arrived at 2, and there was no one there until 3 because that's when check in is. 2. The girl is not very helpful at all! She explains NOTHING. Continental breakfast is included, we found out by accident on our last morning. There is a 300 peso deposit if you want to use the safe 3. Staircase is very narrow and difficult to carry your suitcases up/ down 4. They won't clean your room unless you put the sign (we weren't told, so no one cleaned the first day) 5. In room 25: no hot water, no shower curtain, the fan didn't work and air conditioner took a good hour to cool down 6. Not allowed to take the towels to the beach, we had to buy some. Towels were stiff, stained and smelled like the wood smoke coming from the restaurant because they store them on the roof top next to the exhaust. Overall, the room was dirty, especially the bathroom. The tile in the shower was full of soap scum. The location is awesome, right in the middle of restaurants, bars and stores. Right next door is Imperial Hotel that looks way better.

8/10 Bien

Daniel J.

Séjour de 1 nuit en juin 2023
Réponse de General Management le 26 juin 2023
Hello, thanks for your valoration!hope to see you again soon!

10/10 Excellent

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Located on top of Rolandi’s restaurant and at the centre of the action, this clean hotel manages to keep a quiet atmosphere for its guests while being close to all the great Isla Mujeres dining and drinking spots
Séjour de 2 nuits en mai 2023
Réponse de General Management le 26 juin 2023
Hi Alexander thanks for your valoration, we are glad you have had a great stay with us!

6/10 Satisfaisant

Yaron

Voyage en couple
Les points forts : Propreté et personnel et service
Central location. Friendly staff. Noisy at night. Good internet service.
Séjour de 3 nuits en mai 2023
Réponse de General Management le 26 juin 2023
Hello Yaron, sorry for the noisy, we have take note about it, and try some thing in order to avoid noise.

10/10 Excellent

Emillie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the Belmar perfect location for one to be right in the heart of the island. You can walk to the playas and the back way that is calming. The restaurants are all close range. The Emmaculate Conception church is one block down . Stay was easy quite and comfortable. Great place if you are in search for peace of mind and stillness.
Séjour de 5 nuits en avril 2023
Réponse de Belmar Crue le 20 avr. 2023
Hola Emilie, thanks for your comments! we are glado you have had a great stay with us, hope to see you again soon

8/10 Bien

Scott D

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Hotel is in a great location. Stores and restaurants just steps away. Rolandis restaurant is on the property and has great Italian food with wood fire oven. The room had newer ac unit that worked great. It had a small balcony. It did take the water some time to get hot water in shower, but never ran out. Hotel staff were nice and accommodating. It is in a busy area, so can be noisy during day and early evening. No elevator on property. The stairs are steep, and different sizes, so maybe difficult to navigate for disabled or elderly
Séjour de 7 nuits en janvier 2023

6/10 Satisfaisant

Adil

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Basic hotel… clean and close to everything in the middle of downtown, restaurants and bars around, The only thing i didn’t like is the very slow wifi

8/10 Bien

Circe Xochiquetzal Acacio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No hay ruido, es excelente para el descanso

6/10 Satisfaisant

Martha, Bridgeport

Voyage en couple
I loved that it was right in the middle of all the markets and beaches but if your looking for a quiet place to rest Its not for u .
Séjour de 8 nuits en mai 2022

8/10 Bien

Heriberto

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022

6/10 Satisfaisant

Daniel

Voyage d’affaires
Séjour de 1 nuit en janvier 2022

6/10 Satisfaisant

Matthew

Les points faibles : Infrastructures et conditions de l’hébergement
Noisy Pricey Place
This hotel was probably amazing back in the day. Today it's worn down. Our room had windows that faced a busy noisy street and a balcony that faced a noisy interior courtyard. The headboard fell off the wall. Bathroom and shower needs some updating. Way too expensive for what it us. I also prepaid for breakfast but no one explained what was included in that so we had to pay for the egg entrees we ate.
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Gregory, Concord

Séjour de 1 nuit en décembre 2021

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
For the price. It is great
It was at a great location, very spacious and had all you needed. It was dated thought, and meeded some fixes and upgrades, specially in the bathroom. But for that price, can you ask much more?
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me gusto está en una muy buena ubicación
Séjour de 1 nuit en août 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Habitaciones muy sucias y en malas condiciones
Séjour de 1 nuit en août 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property had a great location but being attached to a popular restaurant did make it very noisy at times. It was clean and the bed was very comfortable.
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Está en una zona muy céntrica, turística, llena de restaurantes, bares , supermercados, muy cerca la playa Norte a 400 mts
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Carola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juillet 2021

10/10 Excellent

Thomas Christopher

Séjour de 1 nuit en juillet 2021

10/10 Excellent

Jorge luis

Séjour de 2 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2021

10/10 Excellent

Luis Rene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy bien rapido y atentos
Séjour de 1 nuit en juin 2021

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No hot water, toilet didn’t work
Séjour de 1 nuit en juin 2021

8/10 Bien

Alejandro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked that the hotel was very close to pretty much everything! We could easily walk to where we wanted to go!
Séjour de 3 nuits en mai 2021

8/10 Bien

John

Les points forts : Personnel et service et confort de la chambre
Great Value for Good location.
Good value no resort type frills option in the centre of the tourist area. Large TV with Netflix very nice to have as well as a safe in the room. Staff vey friendly. Daily housekeeping including Sunday. Generally a good value option for those not wanting to pay beach resort level of prices.
Séjour de 1 nuit en mai 2021

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Limpieza bien y en el mismo lugar el restaurante tiene comienza muy buena
Séjour de 1 nuit en avril 2021

10/10 Excellent

Johannes

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay for a great price!
We were surprised how good our experience was at Hotel Belmar! Friendly staff, good room and bathroom, ac and fan, great internet and great location!
Séjour de 1 nuit en mars 2021
Réponse de Becca le 11 mars 2021
Hello Johannes, thanks for your comment and valoración! We really apreciate that and we are glad you have had a great stay with us! Hope to see you again soon!

4/10 Médiocre

Daniel

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Staff was partying at the restaurant until very late at night. Couldn’t sleep!
Séjour de 1 nuit en décembre 2020

10/10 Excellent

Erik

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super recomendo
Checkin rápido, cama muito confortável, vista da cidade bem legal. Voltarei na semana que vem, inclusive.
Séjour de 1 nuit en décembre 2020

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en août 2020

6/10 Satisfaisant

Saleem

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice clean place, can get loud
Nice clean place, right in the heart of Isla mujeres, only problem, if you get a room at the front of the hotel, is the noise, really loud between the hours of 1600 hours and midnight. The rest of it was nice.
Séjour de 2 nuits en mars 2020

8/10 Bien

Sebastian Alberto

Les points forts : Personnel et service
Ideal para llegar a dormir
Gran hotel para llegar a descansar luego de disfrutar de la playa y los bares, debido a su ubicación. Ideal para estadias cortas por su relación precio/calidad.
Séjour de 1 nuit en mars 2020

2/10 Horrible

Joseph, San Diego, CA

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is completely run down and the number of poor repair jobs greatly out weighs the items in good condition. It’s completely rundown and everywhere you turn there is something in need of an upgrade or a poorly repaired item. Faucets that mounts are not tight and turn when you use them. Bad caulk jobs. Worn out tiles. Slow drains. Missing security safes. Bed frames that aren’t properly assembled or broken. Poorly repaired toilets which leak at the base and emit smells. Towels and linens that are in terrible shape and need replacement. This property is no longer cared for the way it had been and that’s obvious. It’s a shame because a few years ago it was very charming and quite nice. Now it’s more like a rundown motel or hostel. Unfortunate. The staff are amazing and did what they could within their ability to improve our experience. Thank you for to them. We are appreciative to them all.
Séjour de 7 nuits en février 2020
Réponse de . le 4 mars 2020
Dear Guest Many thanks for your feedback, it help us a lot to improve our hotel, we are wotrking on that.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
We were looking for a place to stay for less than $80US on short notice during the very busy year end holidays. This hotel met our needs. The room was clean, everything worked, check in and out were normal. We knew it was in the middle of the action, but noise was bearable and the hotel had taken steps to mitigate it. Yes the room was a bit tired, but it met our expectations.
Séjour de 2 nuits en janvier 2020
Réponse de . le 10 janv. 2020
Dear Guest Many thanks for your review, and also for choose our hotel for your trip to Isla Mujeres Kind Regards