Merci pour votre commentaire. Je suis vraiment désolé d’apprendre que vous avez eu une si mauvaise expérience avec nous. Néanmoins, je suis heureux que vous attiriez notre attention sur ce point.

Thanks for staying with us. We appreciate your feedback!

Thank you for your kind review, as a new team and owner we feel honoured to be reaching your expectations as a good accommodation and helpful team. We hope to welcome you in the future! Take care and we wish you well until then. Reception, Noah.

Dear Kelly, thank you so much for the great review

Good afternoon Carolina! We wanted to take a moment to thank you for your nice review, we appreciate you taking time for it. We hope to welcome you soon!

Thank you for your nice review! As a new team and owner we're really glad to know we're making our hotel better. We hope to welcome you back soon!

Your review helps us be more eager to improve our hotel! Thank you for taking the time for it and we hope to welcome you at some point in the future! Take care, Reception, Noah.

Our team is touched by your review. As new staff and owner, we feel proud to see our efforts to make the hotel better are being noticed. We hope to have the opportunity to have you back and we wish you the best. Take care.

Hope to see you again

Thanks for the great rating

Good afternoon! We're really sorry to hear you didn't enjoy your stay at our hotel, however, we never advertise that we do have air conditioner anywhere and our ceiling fanes along with the windows have been more than enough to most of our guests. Regarding the noise from the train station, since we have a very well located hotel, this is one of the downsides we cannot control and therefore can't take responsibility of. It's a shame to hear your room wasn't properly cleaned , however we trust in our housekeeping team enough to know that it will never happen again and that they always give their best at work. We're a three starts hotel, therefore services such as night staff are not available or we would be overworking our team, thank you for your kind understanding, either way we always leave an emergency number at the reception's desk for this reason, we're always here for you. Once again, we're sorry for the inconveniences you've experienced, but next time, we would've appreciate to know while you're here since we always help our guest personally in their needs and if there's no way to help, you're always free to find something better for your expectations of cheap price but high quality. Thank you and take care, Reception, Noah.

Thank you so much

Dear Rency, thank you so much for your compliments. We hope welcoming you again. André

Dear AhmedThanks for the nice words. If we could rate guests we would also rate you very high. Yes that day we had some noise from then night life from outside and it was the warmest night of the season. Air conditioning is request we often have from certain cultures. And others don't want it :) Hope to see you here again

Thank you so much for your review

Thank you so much for the great review. Looking forward welcoming you again

Thanks so much for your rating. We are happy you liked it with us. After a 3 month renovation the hotel is under new management and is happy to see the result. Hope to see you soon again

Thank you for your review and we hope to see you soon again. You were our first guests after the reconstruction and not everything was ready :). But we are sure you enjoyed the new bathrooms.

Dear Robert, thank you so much for your great review. We are very glad that you liked it. As we are a new owner/team and did a renovation of the existing rooms we are happy to get such good reviews. Hope to meet you soon again.

good daythank you very muchkind regards Margrith Niederhäuser Réception

thank you very much. Have a nice dayMargrith Réception

Thank you very much!

Thank you very much for your feedback Ramona.We would have an washing service nearby. They would wash you clothes in the same day. Best regardsNadja Christensen

Thank you Britta for your Feedback!

Thank you for bringing our attention to the situation. We are very sorry that we did not meet your expectations. Unfortunately we cannot fix the past, but you have my personal assurance that we will improve our guest service. Until then, please accept my apologies on behalf of the entire team.

Dear WilliamThank you very much for your Feedback!We hope welcome you another time!Best regardsNadja

"Thank you for your review. I'm really sorry to hear that you had such a bad experience with us. Nevertheless, I am glad that you are drawing our attention to this."

"Thank you for your review. I'm really sorry to hear that you had such a bad experience with us. Nevertheless, I am glad that you are drawing our attention to this. Unfortunately, we can't fix the past, but you have my personal assurance that we will improve our guest service. Until then, please accept my apologies on behalf of the entire team.

Dear IraThank you for your Feedback! Parking specially in summer is diffucult!Best regards