Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at the Altstadthotel Weisses Kreuz in Innsbruck. It is our aim to provide our guests with an unforgettable stay and it is fantastic to hear that you were satisfied with our tasteful decor and central location. Your praise is a great motivation for our team to continue to provide first class service. We hope to welcome you back soon Kind regards, Tobias and the team at the Altstadthotel Weisses Kreuz.

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, the Weisses Kreuz team

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

Vielen Dank für Ihre Bewertung. Wir hoffen Sie bald wieder in Innsbruck begrüßen zu dürfen. Liebe Grüße, das Team des Altstadthotels Weisses Kreuz

Thank you for your great rating! We are looking forward to seeing you again! Best regards from Innsbruck, Tobias and the team of the Altstadthotel Weisses Kreuz

Thank you very much for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design! Your praise is a great motivation for our team to continue to provide first class service. Of course, I am happy to pass on the compliments to our hotel and bar staff. We are looking forward to seeing you again! Best regards from Innsbruck, Ylenia and the team of the Altstadthotel Weisses Kreuz

Thank you for your feedback. We hope to welcome you back soon Kind regards, Ylenia and the team at the Altstadthotel Weisses Kreuz.

Grazie per le belle parole! Ci fa davvero piacere si sia trovato bene nella nostra Casa. Speriamo di rivederci presto. I migliori saluti da Innsbruck, Ylenia e il team dell'Altstadthotel Weisses Kreuz

Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen, Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Tobias und das gesamte Team des Altstadthotels Weisses Kreuz

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Jakob and the Weisses Kreuz team

Thank you very much for your great review. We are glad that you liked the transformation of the hotel so much. We are particularly proud of our breakfast. It's nice to read that you also appreciated our focus on regionality and quality. Of course, I am happy to pass on the compliments to our staff. We hope to welcome you again soon in Innsbruck. Kind regards from Innsbruck

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

Dear Mr. Ryan, We are glad that you liked the transformation of the hotel so much. We are sorry for the inconvenience at the reception - normally someone is it there 24/7. We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz

Thank you very much for your great review. We are glad that you liked the transformation of the hotel so much. Of course, I am happy to pass on the compliments to our staff. We hope to welcome you again soon in Innsbruck. Kind regards, Lea and the team of the Altstadthotel Weisses Kreuz

Thank you for your excellet feed back Hope to see you again soon!

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Lea and the team of the Altstadthotel Weisses Kreuz

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Lea and the team of the Altstadthotel Weisses Kreuz

Muchas gracias por su excelente crítica. Nos complace haber satisfecho el gusto de nuestros huéspedes con nuestro concepto de mobiliario y diseño. Gracias también por las amables palabras sobre el personal, que estaré encantado de transmitirles. Estaremos encantados de recibirle de nuevo en un futuro próximo. Un saludo desde Innsbruck, el equipo del Altstadthotel Weisses Kreuz

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Ylenia and the Weisses Kreuz team

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses KreuzThank you very much for your great review. We are glad that you liked the transformation of the hotel so much. We are particularly proud of our breakfast. It's nice to read that you also appreciated our focus on regionality and quality. Of course, I am happy to pass on the compliments to our staff. We hope to welcome you again soon in Innsbruck. Kind regards, Linda and the team of the Altstadthotel Weisses Kreuz

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Linda und das gesamte Team des Altstadthotels Weisses Kreuz

Thank you for your review. We are sorry that your stay with us didn't meet your expectations. Since you have already booked the highest room category an upgrade would have only been possible to be done to a suite, which was not mandatory also with VIP access. The 17 Euros per stay, not per day, were given in form of fresh fruit, fine pralines, softdrinks as well as a welcome drink upon your arrival. This even excels the 17 Euros. Kind regards,Linda

Muchas gracias por su excelente crítica. Nos complace haber satisfecho el gusto de nuestros huéspedes con nuestro concepto de mobiliario y diseño. Gracias también por las amables palabras sobre el personal, que estaré encantado de transmitirles. Estaremos encantados de recibirle de nuevo en un futuro próximo. Un saludo desde Innsbruck, el equipo del Altstadthotel Weisses Kreuz

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from the Altstadthotel Weisses Kreuz Team

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

Wir danken für Ihre tolle Bewertung und Ihr Kommentar! Schön zu hören, dass unsere Gäste nicht nur unsere besondere Lage, sondern auch unser Design, unsere Produktauswahl mit Schwerpunkt auf Regionalität und das Bemühen unserer Mitarbeiter:innen schätzen! Wir freuen uns auf ein Wiedersehen! Beste Grüße aus Innsbruck, Linda und das Team des Altstadthotels Weisses Kreuz

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Linda und das gesamte Team des Altstadthotels Weisses Kreuz

Vielen Dank für Ihr Bewertung. Es freut uns sehr zu hören, dass Ihnen das Interieur so gefallen hat. Ja so ein altes Gebäude birgt durchaus seine Tücken. Der Raumduft wurde extra für unser Hotel entwickelt, dass es nicht jeden Geschmack treffen kann ist natürlich klar. Wir freuen uns Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße,Linda und das Team des Altstadthotels Weisses Kreuz

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

Thank you for your great rating and comment! Great to hear that our guests appreciate not only our special location, but also our design, our product selection with an emphasis on regionality, and the efforts of our staff! We are looking forward to seeing you again! Best regards from Innsbruck, Linda and the team of the Altstadthotel Weisses Kreuz

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Ylenia and the Weisses Kreuz team

Thank you very much for your great review. We are happy you enjoyed your stay with us. Kind regards,Linda and the team of Altstadthotel Weisses Kreuz

Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Es freut uns sehr zu hören, dass wir Sie mit unserem Service begeistern konnten. Wir würden uns sehr freuen Sie wieder bei uns in Innsbruck begrüßen zu dürfen. Liebe Grüße, Ylenia und das gesamte Team des Altstadthotels Weisses Kreuz

Vielen Dank, dass Sie sich Zeit für so eine tolle Bewertung genommen haben. Wir freuen uns sehr, dass wir Sie mit dem Design, der Lage, unserem reichhaltigem und regionalem Frühstücksbuffet, aber auch unserer Gastfreundschaft begeistern konnten. Auf ein baldiges Wiedersehen freuen wir uns.

Dear Roberto, Thank you for your feedback. We are happy that you enjoyed your stay with us!

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Linda and the Weisses Kreuz team

Thank you very much for your great review. We are glad that you liked the transformation of the hotel so much. We are particularly proud of our breakfast. It's nice to read that you also appreciated our focus on regionality and quality. Of course, I am happy to pass on the compliments to our staff, especially Viviana. We hope to welcome you again soon in Innsbruck. Kind regards, Linda and the team of the Altstadthotel Weisses Kreuz

How glad we are to receive such kind words from you, thank you soo much! We always try our best to contribute in giving our guests here the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Ylenia and the Weisses Kreuz team

Wir danken für Ihre tolle Bewertung und Ihr Kommentar! Schön zu hören, dass unsere Gäste nicht nur unsere besondere Lage, sondern auch unser Design, unsere Produktauswahl mit Schwerpunkt auf Regionalität und das Bemühen unserer Mitarbeiter:innen schätzen! Wir freuen uns auf ein Wiedersehen! Beste Grüße aus Innsbruck, Linda und das Team des Altstadthotels Weisses Kreuz

thank you for your rating. Yes, it is true that you could not lower the room temperature below 21 degrees. In terms of sustainability, our air conditioning system was set in such a way that in the warmer months of the year, the temperature can be further reduced by opening the windows (shock ventilation) and not through the energy-intensive air conditioning system.In everything we do, we strive for sustainability and consideration for global warming, and so this measure seems justified and justifiable to us, because in the warmer months of the year the temperature in Innsbruck at night is always far below the value you mentioned. It was the same during your stay.With the request for your understanding for this basic attitude, we remain with best regards

Thank you for your review. We appreciate constructive criticism so we can improve. The location of the hotel in a pedestrian only area is already mentioned in the name of our hotel. Directly after your booking you recieved a message with all the information regarding parking. This included the note that there is no elevator at the garage. However there were also plenty of garges with an elevator noted as well. We are aware that the modern open-space concept is not for everyone. We do have rooms with compeltely closed bathrooms as well. This is also shown on all pictures of the rooms that there is an open space bathroom. We are sorry that the parking voucher didn't work for you. Still as you already cited this was the first time in 2 whole years this service did not work. That there was no staff at the public garage is unfortunate, but out of your control. Kind regards,Linda and the whole team of Altstadthotel Weisses Kreuz

Thank you very much for your great review. We hope to welcome you again soon in Innsbruck. Kind regards, Linda and the team of the Altstadthotel Weisses Kreuz