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Avis sur Quality Plainfield - Indianapolis West

2.5 out of 5
Quality Plainfield - Indianapolis West
6105 Cambridge Way, Plainfield, IN

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 126 avis sur 492." "
Note des voyageurs de 8 (Bien), d’après 153 avis sur 492." "
Note des voyageurs de 6 (Satisfaisant), d’après 100 avis sur 492." "
Note des voyageurs de 4 (Médiocre), d’après 68 avis sur 492." "
Note des voyageurs de 2 (Horrible), d’après 45 avis sur 492." "

7,4/10

Propreté

7,8/10

Personnel et service

7,4/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You have for what you pay, don t expect to have a brand new hotel . Room are clean , hot water , fast internet .

10/10 Excellent

VICTOR, WICHITA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome and very clean
Séjour de 2 nuits en mai 2024
Réponse de Manager le 14 mai 2024
Hello VICTOR,We're glad to hear you found our hotel clean during your stay. Your positive feedback is greatly appreciated. If you have any other comments or suggestions, please feel free to share them with us.

10/10 Excellent

Maisy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay for a great price!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Maisy,We are thrilled to hear that you had a wonderful stay with us and found our pricing satisfactory. Your feedback is very appreciated. Thank you for choosing our hotel for your visit.

10/10 Excellent

Wendi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice all around
Séjour de 2 nuits en mai 2024
Réponse de Manager le 7 mai 2024
Hello Wendi,We are delighted to hear that you had an overall pleasant experience during your stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit. Thank you for choosing our hotel.

6/10 Satisfaisant

Mark

Voyage en famille
What I didn't like about the property was that we were not told there was no elevator, and I have a bad hip and it was hard for me to climb the stairs
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Mark, We appreciate your feedback regarding the lack of information about the elevator. We strive to provide transparency and will address this with our team to enhance communication. Your comfort is important to us, and we regret any inconvenience this may have caused during your stay.

6/10 Satisfaisant

janice

No elevator, two men were in the back oarking lot lingering. It was quiet scary. The front desk was nice but not polite.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello janice, We value your feedback and apologize for any discomfort you may have experienced. Your safety is our priority, and we assure you that we have security measures in place. Our team strives to provide friendly service, and we will address your concerns internally for improvement.

10/10 Excellent

Lexi

Séjour de 2 nuits en avril 2024
Réponse de Manager le 21 mai 2024
Hello Lexi,We are elated to hear that you had a wonderful stay with us! Please do not hesitate to contact us directly if you have any further comments to share.

4/10 Médiocre

Eric

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ditty
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Eric, We appreciate you sharing your feedback with us and apologize for any inconveniences you may have experienced during your stay. Your comments will be shared with our team for further review and improvement. Please feel free to reach out to our management team for further assistance with your concerns.

2/10 Horrible

Adam

Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 mai 2024
Hello Adam, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any feedback so we can address any issues and improve our services for our future guests.

6/10 Satisfaisant

Stephanie

Séjour de 2 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Stephanie, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any specific feedback you may have from your experience with us. We value your input and hope to welcome you back soon for an improved stay.

10/10 Excellent

ivan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello ivan,We're glad to hear you found our hotel nice during your stay. Should you have any further feedback or suggestions, please feel free to reach out. Thank you for choosing to stay with us.

10/10 Excellent

Kimberly

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Kimberly,We are delighted to hear that you enjoyed the service during your stay. If you have any further feedback or suggestions, please feel free to reach out to our management team. Your comments are greatly appreciated as we strive to enhance the experience for all our guests.

4/10 Médiocre

Brenda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The front desk spoke limited English, rooms were small and bathroom tiny. It was like pulling teeth to get enough towels for our family of 4. The toilet was not sealed to the ground and the shower head leaked
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 avr. 2024
Hello Brenda, Thank you for sharing your feedback with us. We appreciate your comments and will forward them to our management team for further review. We hope to have the opportunity to welcome you back in the future for an improved stay.

10/10 Excellent

Freddie, Oakland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Manager le 15 mars 2024
Hello Freddie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Bien

Joanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 14 mars 2024
Hello Joanna, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Michael

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful stay
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Michael,We are delighted to hear that you had a wonderful stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back for another unforgettable experience in the future.

10/10 Excellent

Demialo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good customer service
Séjour de 3 nuits en février 2024
Réponse de Manager le 24 févr. 2024
Hello Demialo,We appreciate your kind feedback on our customer service. We strive to provide excellent service to all our guests. Your satisfaction is our top priority, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Bien

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We arrived during a blizzard and they were very nice. Pool was really nice, breakfast was ok other than they ran out of some things and weren’t restocking very quickly. Hotel was clean. They do not have an elevator so carrying baby stuff up and down wasn’t easy. They did have one guy on staff help us carry it up when we arrived. Overall good stay!
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Amanda, We are pleased to hear that you found our staff helpful during your stay, and that you enjoyed the pool and clean hotel environment. We appreciate your feedback on breakfast restocking and the lack of an elevator. We hope to welcome you back for another stay in the future!

6/10 Satisfaisant

Vicki

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Repairs
Room needed repairs, broken mirror, broken sink drain and broken handle in shower.
Séjour de 4 nuits en février 2024
Réponse de Manager le 24 févr. 2024
Hello Vicki, Thank you for bringing these concerns to our attention. We value your feedback and apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our management team so they can further address your specific concerns.

8/10 Bien

Robert

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 14 févr. 2024
Hello Robert, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Médiocre

Amanda

Voyage en famille avec de jeunes enfants
The phone didn’t work. The TV was complicated to use. It smelled bad in the hallways. Poor noise control in walls.
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Amanda, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team will investigate the issues mentioned to ensure they are addressed appropriately. We appreciate your understanding and hope to welcome you back in the future for an improved experience.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice rest stop
Clean, comfortable room. Tasty breakfast. We were disappointed the pool was closed during our stay.
Séjour de 1 nuit en février 2024
Réponse de Manager le 3 févr. 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear that you found your room clean and comfortable, and enjoyed our tasty breakfast. We apologize for any inconvenience caused by the pool closure during your stay. We always strive to provide the best amenities possible and hope to have the opportunity to welcome you back in the future for a fully enjoyable stay.

10/10 Excellent

Rachelyn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good!
Séjour de 4 nuits en janvier 2024
Réponse de Manager le 3 févr. 2024
Hello Rachelyn,Thank you for your positive feedback! We are delighted to hear that you had a good experience during your stay with us. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Tom

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great room for the price , clean comfortable,ok
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 30 janv. 2024
Hello Tom,Thank you for your feedback! We appreciate your kind words about our affordable and well-maintained rooms. We strive to provide our guests with a comfortable and clean experience. If you have any specific suggestions for improvement, please don't hesitate to reach out to our management team.

10/10 Excellent

Charles

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 29 janv. 2024
Hello Charles,We sincerely appreciate your perfect rating! It was a pleasure having you as our valued guest. If you have any additional feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay!

10/10 Excellent

Kristina

Les points forts : Propreté et personnel et service
Staff is very friendly and rooms clean
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Kristina,Thank you for your kind feedback on our friendly staff and clean rooms. We strive to provide exceptional service and a comfortable stay for all our guests. It was our pleasure to have you as our guest and we hope to welcome you back in the future for another enjoyable experience.

2/10 Horrible

jeff

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
My heat didn't work i had to change rooms and when they did change my room i was rite next to the backbdoor witch was extremely loud
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 22 janv. 2024
Hello jeff, We apologize for the inconvenience you experienced with the heating in your room. We appreciate your patience and understanding while we resolved the issue by changing your room. Regarding the noise from the backdoor, we regret any disturbance caused and will look into ways to address this.

8/10 Bien

Fred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I searched and found the cheapest hotel in the area. This was it so my expectations were low. I was pleasantly surprised by the room- it was modern, new, and spotless. There is ample parking with lots of exits so accessing ,my room was easy and convenient every time. The free breakfast wasn't worth the money, lol. The pool was closed- it is indoors and it is winter. I wouldn't have used it anyway. The staff is minimal but competent. I will return. For way under a hundred bucks, I'm good with this place. Again, the room was great. Plenty of towels and no issues with the bathroom. The bed was good too. The place shows upkeep. No sketchy factor at all.
Séjour de 4 nuits en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello Fred,We're delighted to hear that you were pleasantly surprised by the modern and spotless room during your stay with us. Our team takes great pride in maintaining the cleanliness and upkeep of our establishment. We apologize for any inconvenience regarding the closed pool, as it is seasonal and not utilized during the winter months. Nonetheless, we're glad that the access to your room and ample parking were convenient for you. Thank you for your kind words about our competent staff, and we look forward to welcoming you back in the future.

2/10 Horrible

Robert

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really poor customer service if you are looking for a reasonable place to stay or have issues this is not the place they don’t let you do refunds for anything they steal money and over charge
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 18 janv. 2024
Hello Robert, We apologize for any inconvenience experienced during your stay. Our hotel has a no-refund policy, which is clearly stated in our terms and conditions. We aim to provide excellent customer service and regret it if we fell short of your expectations. For any concerns regarding overcharges or other issues, please contact our management directly for further assistance.

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Réponse de Manager le 18 janv. 2024
Hello Michael,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Horrible

Kyle

Voyage en couple
Les points faibles : Propreté et personnel et service
Staff was rude couldn't talk to him about anything without him making me the customer feel Like a idiot
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Kyle, We apologize for any perceived rudeness during your stay. Our team strives to provide excellent service and we regret any misunderstanding that may have occurred. We value your feedback and will take it into consideration to ensure a more positive experience for future guests.

2/10 Horrible

Jeffery

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hands down the worst experience my family has had at a hotel. On the Expedia web site it says that there is a pool. We walk in to find that its not open and refused to give us a refund. The staff was extremely rude about it did not want to help at all. Terrible way to rum a business!
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Jeffery, We apologize for any inconvenience you experienced during your stay. We understand that the pool closure was disappointing for your family. However, we would like to clarify that the availability of hotel amenities, such as the pool, is subject to change based on various factors. We apologize if there was any miscommunication regarding the refund policy. Please contact our management directly to discuss this matter further. Thank you for your feedback and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place overall
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 16 janv. 2024
Hello Michael,Thank you for your positive feedback! We're glad to hear that you had a great overall experience during your stay with us. We strive to provide our guests with an exceptional stay, and we're delighted that we were able to meet your expectations. Should you choose to visit us again in the future, we look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was nice, room was fine, breakfast was adequate. Overall—a good experience.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 13 janv. 2024
Hello Tim,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our staff friendly, the room to your satisfaction, and the breakfast adequate. It's always our goal to provide a good experience for our guests. We hope to welcome you back again in the future.

10/10 Excellent

jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello jeff,We appreciate you taking the time to rate our hotel with a perfect score! It was a pleasure hosting you and we're thrilled to hear that you had a great stay. Should you have any additional feedback or need assistance in the future, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another excellent experience.

10/10 Excellent

JEANNIE

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 8 janv. 2024
Hello JEANNIE,Thank you for taking the time to share your feedback regarding the cleanliness of our hotel. We are delighted to hear that you found our property to be very clean. We take great pride in maintaining high standards of cleanliness to ensure the comfort of our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 2 janv. 2024
Hello Patrick,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any other feedback or questions, please don't hesitate to reach out to us. We hope to welcome you back in the future for another great stay!

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arrived about 11PM on a Thursday night. Well lit parking area, lobby very clean, desk clerk alert and helpful. Room was spacious, king size bed comfortable, room also very clean. Waffle, eggs, sausage and orange juice for breakfast. Very nice looking swimming pool (didn’t use). Check out was easy. Very good value for the money. I will stay here again.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Richard,Thank you for your feedback! We appreciate your positive comments about our clean lobby, spacious rooms, comfortable beds, and helpful staff. We're glad you enjoyed our breakfast options and found our hotel to be a good value for your money. We look forward to welcoming you back on your next visit!

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Christina,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a perfect experience with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another exceptional stay.

4/10 Médiocre

Christian

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Christian, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. Your satisfaction is our top priority and we appreciate the opportunity to make it right.

2/10 Horrible

Sharon

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 17 déc. 2023
Hello Sharon,We're sorry to hear that your experience fell short of expectations. We encourage you to reach out to us directly so that we can address any specific concerns you may have had. We value your feedback and want to ensure that we provide a better experience in the future.

6/10 Satisfaisant

Candace

It was ok
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 11 déc. 2023
Hello Candace, Thank you for leaving your feedback. We appreciate you taking the time to share your experience with us. If there is anything specific that you would like to discuss, please reach out to our management team. We value your input and look forward to any future opportunities to provide you with a better stay.

2/10 Horrible

LeaRae

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad check in room had a bad smell breakfast bad won’t go back there
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello LeaRae, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will share them with our team for improvement. Should you decide to give us another chance in the future, we would be delighted to welcome you back and provide a better experience.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Stay Somewhere Else
Could feel the springs in the mattress. Charged $35 to check-in an hour early. Remote for TV didn't work. Couldn't find the front desk clerk to check out.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 déc. 2023
Dear Guest, We apologize for any discomfort you experienced during your stay. We strive to provide a comfortable stay and regret that the mattress did not meet your expectations. We do offer an early check-in service for those who require it, which incurs a nominal fee. We apologize for the inconvenience caused by the TV remote and the unavailability of the front desk clerk during your check-out. We appreciate your feedback and will address these issues with our team to improve our services.

10/10 Excellent

Corey

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Corey,Thank you for choosing to stay at our hotel! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice clean and comfortable. Modern motel. Good value for the money. Very friendly staff. Good coffee in the morning. Would recommend.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 2 déc. 2023
Hello David,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel to be clean, comfortable, and modern. Our team takes pride in providing excellent service, and we are glad that our friendly staff made a positive impression on you. We are also thrilled to know that you enjoyed our good value for money and the morning coffee. Your recommendation means a lot to us. We hope to welcome you back again in the future.

2/10 Horrible

David

Voyage en couple
Les points faibles : Propreté et personnel et service
Staff was rude on multiple occasions
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello David, Thank you for taking the time to share your feedback with us. We apologize if you experienced any rudeness during your stay. We take guest satisfaction seriously and will address this matter with our team to ensure it doesn't happen again in the future. We appreciate your valuable input and hope to have the opportunity to provide you with a more memorable experience in the future.

10/10 Excellent

Stefanie

Les points forts : Équipements et infrastructures et conditions de l’hébergement
The hotel is remodeled nicely and super clean. Front desk staff were welcoming and friendly. Very eco-friendly hotel.
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 26 nov. 2023
Hello Stefanie,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're delighted to hear that you appreciated our remodel and found our hotel to be clean and eco-friendly. Our team takes pride in providing welcoming and friendly service, and it's always rewarding to know that this made a positive impression. We hope to have the pleasure of welcoming you back in the future.

6/10 Satisfaisant

J Tim

Voyage en famille
Les points faibles : Propreté et équipements
There are two Quality just a few feet from each other. I went to the wrong one first. The hair dryer didn't function. Breakfast was okay, nothing special. Service was okay.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 26 nov. 2023
Hello J Tim,Thank you for choosing to stay at our hotel. We apologize for any confusion regarding our hotel locations. Please note that we have taken note of your feedback concerning the hair dryer and breakfast. We appreciate your comments on our service and will work towards further improving in the future.

6/10 Satisfaisant

Lori

Voyage en famille
Nothing special
The microwave in our room did not work. There was some partying and smoking right outside our room. Breakfast during the week was not good. The pool was cold. W rented 3 rooms (we were there for a funeral); and one of the rooms smelled like stale tobacco smoke.
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Lori, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. We appreciate your comments regarding the microwave, noise, breakfast, and pool temperature. Our team will review these concerns to ensure improvements for future guests. We encourage you to contact our management directly for further assistance.