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Avis sur Hilton Indianapolis Hotel & Suites

4 out of 5
Hilton Indianapolis Hotel & Suites
120 W Market St, Indianapolis, IN

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 538 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 278 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 100 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1000." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Stéphane

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 5 nuits en avril 2023
Réponse de Joe Melton, General Manager le 3 mai 2023
Thank you for the rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Marjolaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau week-end!
Belles chambres spacieuses dans un emplacement idéal en plein centre-ville. L'éclairage des chambres est toutefois trop faible et il n'y a pas de frigo dans les chambres. Très confortable, grande salle de bain et un deuxième lavabo qui est très commode à l'extérieur de la salle de bain.
Séjour de 3 nuits en octobre 2017

10/10 Excellent

kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sylvester

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unsecure parking lot
Séjour de 1 nuit en mai 2024
Réponse de Joe Melton, General Manager le 21 mai 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful downtown
Séjour de 1 nuit en mai 2024
Réponse de Joe Melton, General Manager le 21 mai 2024
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Huge room, comfortable bed, quiet for downtown and well located for everything I needed. Will stay again for sure. I do think that for the room rate you could probably stretch to providing the comp water "per night" rather than per stay!
Séjour de 3 nuits en mai 2024
Réponse de Joe Melton, General Manager le 14 mai 2024
Thanks for the feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Jay

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome Hotel
Séjour de 3 nuits en avril 2024
Réponse de Joe Melton, General Manager le 6 mai 2024
Thanks for the feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Steve, Lebanon

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice property downtown. Walking to amenities downtown. All the staff interactions showed a team with patience and customer support making us feel at home and relaxed.
Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 16 avr. 2024
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient parking on site. Dining, shopping, and sporting event venues in walking distance.
Séjour de 2 nuits en avril 2024
Réponse de Joe Melton, General Manager le 14 avr. 2024
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Misty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly nice staff
Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 14 avr. 2024
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Francesco

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jesse on check in was outstanding.
Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 14 avr. 2024
Thanks for the great feedback regarding your recent stay experience. We take great pride in the service we provide our guests, and I am happy we Jesse was able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

6/10 Satisfaisant

Andy

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great staff... however, the property was not the best. We saw the same mounds of garbage piled around the cans in the parking garage over 2 days. Pool had no towels. Toilet flushed so hard it splashes water all over the seat and floor. Using hot water in the bathroom made the walls shake like a train coming through the room. Room windows were perhaps never cleaned. Parking garage did not work with room key, and when leaving the garage, you must use a room key that also didn't work. Called the front desk twice before someone came out to lift the gate. Literally 15 minutes later and were able to leave the garage.
Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 11 avr. 2024
Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you back to Indianapolis you will give us another opportunity to exceed your expectations.Joe MeltonGeneral Manager

10/10 Excellent

Todd

Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 11 avr. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

6/10 Satisfaisant

Octaviano

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Joe Melton, General Manager le 11 avr. 2024
Thanks for the rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice location and accommodations
Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 8 avr. 2024
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Arnica Sage Hammond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 10 avr. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Michael, Blanchester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Joe Melton, General Manager le 8 avr. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Raymond, Novi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a nice hotel.
Séjour de 2 nuits en mars 2024
Réponse de Joe Melton, General Manager le 2 avr. 2024
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Karie, Columbus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Joe Melton, General Manager le 2 avr. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

4/10 Médiocre

Michael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Joe Melton, General Manager le 25 mars 2024
Thank you for the rating regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I hope that should your travels bring you back to Indianapolis you will give us another opportunity to exceed your expectations.Joe MeltonGeneral Manager

10/10 Excellent

Nina

Loved it!
Séjour de 1 nuit en mars 2024
Réponse de Joe Melton, General Manager le 22 mars 2024
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Michael

Séjour de 1 nuit en mars 2024
Réponse de Joe Melton, General Manager le 3 avr. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love ❤️
Réponse de Joe Melton, General Manager le 7 mars 2024
Thanks for the feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Kristin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the hotel
Séjour de 2 nuits en mars 2024
Réponse de Joe Melton, General Manager le 4 mars 2024
Thanks for the feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

LaDonna

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check-in was fast and easy. The facility is very elegant and smells wonderful! The on site restaurant service as well as the food was great! All employees who I encountered with during my stay were courteous, friendly and welcoming.
Séjour de 1 nuit en février 2024
Réponse de Joe Melton, General Manager le 28 févr. 2024
Thanks for the feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

ADEL

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Joe Melton, General Manager le 15 févr. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to venue and dining.
Réponse de Joe Melton, General Manager le 7 févr. 2024
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Todd

Séjour de 1 nuit en janvier 2024
Réponse de Joe Melton, General Manager le 22 mars 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Mackenzie

Séjour de 1 nuit en janvier 2024
Réponse de Joe Melton, General Manager le 15 janv. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Ellen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful and spacious room
The room was comfortable. The shower gel dispenser was empty. We requested it be filled. It wasn’t filled during our stay. The sink drain needed cleaned out. It was very slow draining. We notified them so they could clean after our stay. Other than those 2 things, we had a very nice stay and would stay again.
Séjour de 2 nuits en décembre 2023
Réponse de Joe Melton, General Manager le 11 janv. 2024
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy that despite several concerns we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Joe Melton, General Manager le 31 janv. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Steven

Séjour de 1 nuit en décembre 2023
Réponse de Joe Melton, General Manager le 1 janv. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

JERRY

Séjour de 1 nuit en décembre 2023
Réponse de Joe Melton, General Manager le 26 déc. 2023
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Brooke

Séjour de 1 nuit en décembre 2023
Réponse de Joe Melton, General Manager le 1 janv. 2024
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Gurpreet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Joe Melton, General Manager le 19 déc. 2023
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Jody

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice old building
Séjour de 1 nuit en décembre 2023
Réponse de Joe Melton, General Manager le 12 déc. 2023
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Krista

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is right in the heart of downtown Indianapolis and within walking distance of all of the downtown attractions.
Séjour de 2 nuits en novembre 2023
Réponse de Joe Melton, General Manager le 28 nov. 2023
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Jean

Voyage en groupe
Rooms were nice
Séjour de 1 nuit en novembre 2023
Réponse de Joe Melton, General Manager le 28 nov. 2023
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Darrin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Joe Melton, General Manager le 15 nov. 2023
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Travis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in was super fast
Séjour de 1 nuit en octobre 2023
Réponse de Joe Melton, General Manager le 6 nov. 2023
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Sarah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room temperature rose to over 80 degrees over the night. Maintenence came in the morning but then we checked out. 2 very small trash cans. How do we clean up with that? Toilet very loud when flushed
Séjour de 1 nuit en octobre 2023
Réponse de Joe Melton, General Manager le 31 oct. 2023
Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you back to Indianapolis you will give us another opportunity to exceed your expectations.Joe MeltonGeneral Manager

10/10 Excellent

Hector

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and convenient for the price, room was cleaned daily
Séjour de 4 nuits en octobre 2023
Réponse de Joe Melton, General Manager le 25 oct. 2023
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Atilla

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2023

8/10 Bien

Cintia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Joe Melton, General Manager le 10 oct. 2023
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Joe

Séjour de 1 nuit en octobre 2023
Réponse de Joe Melton, General Manager le 31 oct. 2023
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hilton Is Not A Quality Name Here...
Hilton, a brand that is normally associated with 5 star quality, was tragically lacking at this Indianapolis location. The valets had to be coaxed into interacting with us, the sheets in the room had stains, supplies were not filled in the bathroom, and most amenities were broken. While talking with other guests who were dedicated Hilton customers, it was revealed that this location is quite possibly the worst one that they had stayed at. I myself have stayed at Hampton by Hilton, and overall, that brand offers a much happier experience. For a two or three star hotel brand, I would happily give a generous review. However, with a name associated with quality luxury, this hotel delivered anything but.
Séjour de 1 nuit en septembre 2023
Réponse de Joe Melton, General Manager le 4 oct. 2023
Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you back to Indianapolis you will give us another opportunity to exceed your expectations.Joe MeltonGeneral Manager

10/10 Excellent

Ronald

Greta Concert at the Field House! Room was a great retreat afterwards!
Séjour de 1 nuit en septembre 2023
Réponse de Joe Melton, General Manager le 25 sept. 2023
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Dale

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quite possibly the best hotel check-in I’ve ever experienced. The desk agent was exceptional and made the process extremely fast and anticipated needs. Rooms were extremely clean. Haven’t had this level of service since pre-Covid.
Séjour de 1 nuit en septembre 2023
Réponse de Joe Melton, General Manager le 21 sept. 2023
Thanks for the feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

10/10 Excellent

Cindy

Séjour de 2 nuits en septembre 2023
Réponse de Joe Melton, General Manager le 13 sept. 2023
Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager

8/10 Bien

Ed

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Only negative would be McCormicks and Schmicks hours. They close way too early..it was disappointing. However, everything the hotel has control over was excellent.
Séjour de 1 nuit en septembre 2023
Réponse de Joe Melton, General Manager le 11 sept. 2023
Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy that despite your concern with the hours at M&S we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis.Joe MeltonGeneral Manager