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Avis sur Comfort Inn Airport

2.5 out of 5
Comfort Inn Airport
6107 Cambridge Way, Plainfield, IN

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 178 avis sur 514." "
Note des voyageurs de 8 (Bien), d’après 172 avis sur 514." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 514." "
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 514." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 514." "

8,0/10

Propreté

8,0/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Julie

Les points forts : Personnel et service
Hôtel proche aéroport
Hôtel facile d'accès et facile à trouver, ce qui est plutôt agréable après 12h de vol et 6h de décalage horaire (et un GPS défaillant...:)) Personnel accueillant, chambres plutôt calmes et spacieuses mais un peu vieillottes...

6/10 Satisfaisant

Rakesh, OFallon

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Pretty old equipment, elevator was making huge sound, some tiles were broken too. It needs lot of re work
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 8 mai 2024
Dear Rakesh,We apologize for the inconvenience caused by the issues you encountered during your stay. Your feedback about the old equipment, noisy elevator, and broken tiles is concerning, and we appreciate you bringing these matters to our attention. Please know that we take guest feedback seriously, and we will address these maintenance issues to ensure a better experience for our future guests. We hope you'll consider giving us another chance to provide you with an improved stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Abayomi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 22 avr. 2024
Dear Abayomi,Thank you for your kind words. We're delighted to hear that you found our place nice. If there's anything specific you enjoyed during your stay or anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Excellent

Selena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Selena,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Satisfaisant

Manuel

Les points forts : Propreté et personnel et service
I didn't like the comfort of the beds they were overcame very uncomfortable
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Manuel,We apologize that you found the beds uncomfortable during your stay. Your comfort is important to us, and we regret that we did not meet your expectations in this regard. We appreciate your feedback and will take it into consideration as we strive to improve our accommodations. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Horrible

earl, Raritan

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Guest,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Excellent

Korey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My husband and I had our services dogs with us and they were very accommodating. Very friendly staff!
Séjour de 5 nuits en mars 2024
Réponse de Hotel Manager le 30 mars 2024
Dear Korey,We're delighted to hear that you and your husband had a positive experience with our staff and that they were accommodating to your service dogs. Providing excellent service to all our guests, including those with service animals, is important to us, and we're glad to hear that we succeeded in meeting your needs. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

4/10 Médiocre

Danyel

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Not the best hotel to stay at.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 8 mars 2024
Dear Danyel,We're sorry to hear that your stay fell short of expectations. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Sincerely, Hotel Manager

10/10 Excellent

Samantha

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only con was beds a lil stiff but i get it. Bathtub was actually usable as a bath!!! ♡ thank you!!!
Séjour de 3 nuits en février 2024
Réponse de Hotel Manager le 5 mars 2024
Dear Samantha,Thank you for your feedback. We're pleased to hear that you found our bathtub usable for a relaxing bath and appreciated the overall experience. We take note of your comment about the bed stiffness and appreciate your understanding. Your comfort is important to us, and we'll certainly consider your input for future improvements. We look forward to welcoming you back for another positive experience!Sincerely, Hotel Manager

8/10 Bien

Mark

Les points forts : Personnel et service
The white comforter on one of my two queen beds had a faded red stain on it. It looked like dried blood from a while ago. The elevator seemed to be a little old and rickety, but the overall size of the room was nice, and it had a decent sized refrigerator. The staff was also very friendly. The breakfast was just so-so, And the waffle maker was not working properly. Also, the area where you get your food is a small room, resulting in long lines of people waiting to get eggs and sausage.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 5 mars 2024
Dear Mark,We're glad to hear that you appreciated the overall size of the room, the friendly staff, and the decent-sized refrigerator. We apologize for the inconvenience caused by the stained comforter, and we'll address this issue immediately to ensure a higher standard of cleanliness. Additionally, we'll look into the concerns about the elevator and breakfast area, working towards improvements. Your feedback helps us to better serve our guests, and we hope to have the opportunity to provide you with a more enjoyable experience in the future. Sincerely, Hotel Manager

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk staff was friendly and helpful.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Guest,Thank you for your kind words. We're pleased to hear that our front desk staff left a positive impression on your stay. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager

4/10 Médiocre

Maria

Les points faibles : Personnel et service
Réponse de Hotel Manager le 9 févr. 2024
Dear Maria,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

April

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly, hotel was quiet. I travel for work, so both of these were greatly appreciated! Thank you for all you do!
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 5 févr. 2024
Dear Guest,Thank you for your kind words. We're thrilled to hear that you had a pleasant stay and that our friendly staff and quiet atmosphere made your work travel more enjoyable. Providing a welcoming and peaceful environment for our guests is important to us, and we're glad we could contribute to your positive experience. We look forward to welcoming you back during your future travels. Sincerely, Hotel Manager

10/10 Excellent

Cathie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was clean beds comfortable. Stafff super friendly. Would stay again.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 5 févr. 2024
Dear Cathie,Thank you for your stay. We're delighted to hear that you had a positive experience during your stay! Clean accommodations, comfortable beds, and friendly staff are essential elements of a great hotel stay, and we're pleased that we met your expectations. We appreciate your kind words, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Billy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I’ll be back!
The hotel is convenient to get to off the highway. The staff was friendly. The breakfast was very good!
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 22 janv. 2024
Dear Guest,Thank you for your stay. We're glad to hear that you found our hotel convenient to access off the highway and that the staff was friendly. It's great to know that you enjoyed the breakfast as well. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

6/10 Satisfaisant

Alyssa

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 8 févr. 2024
Dear Alyssa,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Excellent

Denise

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 14 janv. 2024
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Semi truck parking was close. Our window looked right out at the truck parking area, nice to be able to keep an eye on it. Very clean. Staff were all friendly and ready to help with all needs. Breakfast was awsome, and they didn't complain when we had seconds or even thirds. This will be our to go place whenever we need to stay in Fernley Nevada. Thankyou for the exceptional service. My praise to all staff. Great Job!!
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 31 déc. 2023
Dear Guest,Thank you for your glowing review! We're delighted to hear that our semi-truck parking convenience, cleanliness, friendly staff, and delicious breakfast made your stay exceptional. Your kind words are truly appreciated, and we're honored to be your go-to place in Fernley, Nevada. We look forward to welcoming you back on your future visits. Thank you for choosing our hotel.Sincerely, Hotel Manager

8/10 Bien

LeVester

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The stay was really nice. The couch was really horrible, knots and very uncomfortable to sit on. Breakfast was really good.🤗
Séjour de 6 nuits en décembre 2023
Réponse de Hotel Manager le 28 déc. 2023
Dear Guest,Thank you for your stay. We're thrilled you had a pleasant stay and enjoyed our breakfast offerings! Your comfort is essential, and we apologize for the inconvenience caused by the uncomfortable couch. Your feedback is valuable, and we'll look into improving the seating arrangements to ensure a more comfortable experience for all our guests. Hope you will visit again.Sincerely, Hotel Manager

10/10 Excellent

Evaristo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location. Plenty of parking. Nice room.
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Dear Evaristo,Thank you for your positive feedback. We're glad to hear that you found our hotel conveniently located with ample parking and enjoyed your room. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

8/10 Bien

Suzanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean and very comfortable. Nice breakfast. Would stay again.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Dear Suzanne,Thank you for your positive feedback. We're delighted to hear that you found your room clean and comfortable and that you enjoyed our breakfast offerings. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

6/10 Satisfaisant

Kevin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Adequate older hotel and just not the nicest hotel for the money shower was filthy
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Dear Kevin,We apologize for any inconvenience you experienced during your stay. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

10/10 Excellent

Susan, Trilla

Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 18 déc. 2023
Dear Susan,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Jessenia

Voyage en famille
Les points forts : Propreté et personnel et service
Just an average Comfort Inn hotel. The area is really nice because there are many restaurants available, that you can go by just walking.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 29 nov. 2023
Dear Jessenia,Thank you for staying with us and for your feedback. We're glad you found the area convenient with plenty of dining options within walking distance. We appreciate your visit and hope to welcome you back for a more exceptional experience in the future.Sincerely, Hotel Manager

8/10 Bien

Ruthie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Recently renovated and one of the best options in the area for the price. Fairly clean. Bed sheets worn out but clean. Clean bathroom and room. Decent breakfast. Pool was open until 9pm but since website said 10pm the front desk let us use the pool till 10pm. The tile in the pool area needs repainting and the pool is small . But for the price very decent. Elevator had slightly moldy smell but the rest smelled fine. Parking was easy to find. Couldn’t hear noises from the airport. Staff was accommodating . And it’s right next to gas stations and restaurants. I would go back.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager. le 8 nov. 2023
Dear Ruthie,Thank you for your kind feedback. We aim to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we're doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely, Hotel Manager

6/10 Satisfaisant

Beverly

It was average. Rooms big. Scanty toiletries. Curtains ripper and torn. Blow drier started smoking. Wet floors from kids going to the pool. Could smell smoking from other rooms. I had a non smoking room. Make it a non smoking property. Toilet smelled nasty.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 6 nov. 2023
Dear Beverly,Thank you for sharing your feedback about your stay. We appreciate your comments and apologize for the issues you encountered during your visit. We take your feedback seriously, and we will address these concerns to ensure a better experience for our guests in the future. Your comments regarding the need for a smoke-free property and improving the room amenities are duly noted. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Stacy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This had one of the hottest showers in a hotel I have ever had! It was wonderful!!
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Manager le 1 nov. 2023
Dear Stacy,Thank you for sharing your positive experience. We're thrilled to learn that you enjoyed one of the hottest showers you've ever had during your stay with us! Providing a comfortable and enjoyable experience for our guests is always a top priority. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mary at the front desk was friendly, helpful and professional
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Manager le 1 nov. 2023
Dear Daniel,Thank you for your kind words. We're delighted to hear about your positive interaction with Mary at the front desk. We take pride in our staff's professionalism and hospitality, and it's fantastic to know that she was friendly and helpful during your stay. We'll be sure to pass on your appreciation to her. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Franklin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy accessibility.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 25 oct. 2023
Dear Franklin,Thank you for your comments. We're thrilled to hear that you found our location easy to access. Your convenience and satisfaction are important to us, and we're glad we could meet your expectations in this regard. We look forward to serving you again in the future!Sincerely,Hotel Manager

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023
Réponse de Hotel Manager le 20 oct. 2023
Dear Jeffrey,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Manager le 16 oct. 2023
Dear Julie,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Chrystal

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 3 nov. 2023
Dear Chrystal,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely,Hotel Manager

4/10 Médiocre

Jamie

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There was a bug in the room. Breakfast was not good.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 7 oct. 2023
Dear Jamie,We apologize for the inconvenience you experienced during your stay. It is our priority to provide a clean and comfortable environment for our guests, and we take reports of pests seriously. Our team will address this issue promptly to ensure it doesn't happen again. Additionally, we apologize that our breakfast did not meet your expectations.If you choose to stay with us again in the future, we will do our best to make your experience much better. Please don't hesitate to reach out if you have any further concerns or if there's anything we can do to assist you.Sincerely,Hotel Manager

10/10 Excellent

ANN, LITTLETON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would definitely stay again
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 30 sept. 2023
Dear Guest,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely,Hotel Manager

2/10 Horrible

Michael

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The elevator was out the carpets stank the bathroom was filthy the ac vents were moldy
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 16 sept. 2023
Dear Michael,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

2/10 Horrible

Solape

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We spent 5 night wanted to do our laundry and was told that the machine is out of service . Our first night we were told that the breakfast finish at 10 am because we check in in the morning due to flight delayed. Getting thier the staff told us the breakfast is finished and was rude and impolite . Every staff wear a sad face . The lady that check is out was busy chatting on the phone . We regret our entirely stayed in comfort in .
Séjour de 5 nuits en août 2023
Réponse de Hotel Manager le 23 août 2023
Dear Guest,We are truly sorry to hear about the inconvenience you experienced during your recent visit. This is certainly not the level of service we strive to provide to our valued guests. We are taking your comments seriously and will address these concerns with our team to ensure that such situations do not recur. Hope you will visit again.Sincerely,Hotel Manager

2/10 Horrible

Jean

Séjour de 2 nuits en août 2023
Réponse de Hotel Manager. le 22 août 2023
Dear Jean,Thank you for your feedback. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Taylor

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed the property. Lovely renovation.
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 14 août 2023
Dear Guest,Thank you for your feedback. We're delighted to hear that you enjoyed your stay at our property and appreciated the lovely renovation. If you have any further comments or suggestions about your experience, or if there's anything specific you enjoyed about the renovation, please feel free to share. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Brooke

Les points faibles : Personnel et service
Séjour de 3 nuits en août 2023
Réponse de Hotel Manager le 10 août 2023
Dear Brooke,Thank you for your review and rating of 3 out of 5. We'd love to hear more about what we can do to improve our hotel service, so that it will earn a higher score next time. We appreciate your feedback and hope you'll visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Everything was good except, despite having the "Do Not Disturb" sign on the door, maids entered the room to provide service we didn't want.
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 7 août 2023
Dear Guest,Thank you for your feedback, and we apologize for the inconvenience you experienced with the housekeeping service. We'll ensure that your preferences are respected in the future. Your comfort and privacy are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless stay.Sincerely,Hotel Manager

10/10 Excellent

carrie

Les points forts : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 8 août 2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

6/10 Satisfaisant

Hannah

Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager. le 3 août 2023
Dear Hannah,Thank you for the review. I am pleased that you had an overall good experience. We apologize if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a good stay
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager. le 2 août 2023
Dear Chris,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely,Hotel Manager.

4/10 Médiocre

Mirzet

Voyage d’affaires
We’re smelly hotel
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 1 août 2023
Dear Mirzet,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Melissa

Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 9 août 2023
Dear Melissa,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

10/10 Excellent

Todd

Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 1 août 2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Zachary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super friendly staff
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 29 juin 2023
Dear Zachary,Thank you for your kind words! We're thrilled to hear that our staff made a positive impression on you with their friendliness. We take pride in providing excellent customer service, and it's always rewarding to receive feedback like yours. We appreciate your review and look forward to welcoming you back for another enjoyable experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Wesley

Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 15 juin 2023
Dear Wesley,Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I'm very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

6/10 Satisfaisant

Teri

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Over Night
The door would not lock. You only had to push on the door and it would open. Desk clerk tried to tell me otherwise, that they were new locks. It was a new lock put on wrong!
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 13 juin 2023
Dear Teri,Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration caused by the door lock not functioning properly. We will address this matter immediately to ensure the lock is installed correctly and functioning as intended. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 Bien

Cristiano Levi, Bloomington

Les points forts : Propreté et personnel et service
It was a bit noisy, and the property need upgrades.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 30 mai 2023
Dear Cristiano,Thank you for your review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We welcome your suggestions on upgrade. Your reviews are important to us. We look forward to hosting you again very soon! Sincerely, Hotel Manager