Avis sur Super 8 by Wyndham Independence
Super 8 by Wyndham Independence
2800 W Main St, Independence, KS
Avis
7,0
Bien
7,2/10
Propreté
8,4/10
Personnel et service
6,0/10
Équipements
6,8/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
Voyage en groupe, Voyage d’affaires
15 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 15 mai 2024
Kelly,Thank you for staying with us and leaving your feedback. I do want to apologize for the noise level. Our team does their best to keep the noise level down, however, when our guests arrive at the hotel and go to their rooms they do congregate in the halls and that can sometimes become a bit loud. We'll work with the team to get them to be more diligent with this.Thanks again for your feeback.
10/10 Excellent
Johanna
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johanna
Séjour de 2 nuits en mai 2024
Réponse de Management Team le 4 mai 2024
So glad you stayed with us and hope you will come and stay again next time you are in town. The staff really enjoyed you as a guest and your comments.
10/10 Excellent
Carol
Voyage en couple
30 avr. 2024
Les points forts : Équipements
Carol
Séjour de 1 nuit en avril 2024
Réponse de Management le 1 mai 2024
Thank you for staying with us. I hope you will come again soon as 40 years is a long time between visits. I hope you enjoyed seeing Independence and thank you for being a great guest.
8/10 Bien
Michelle
Voyage en couple
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 28 avr. 2024
Thank you for choosing to stay with us at the Super 8 by Wyndham in Independence, KS. Our team works hard to enjoy that our rooms clean and ready for our guests. I'm sorry about the noise around the front desk last night. With the weather in the area our lobby was a bit more congested than usual with everyone's concerns after the multple times that the sirens had gone off. Please know that this is not our typical night. We hope you come back and let us show that not only are our rooms clean, but our team works hard to ensure that our guests enjoy their stay.
6/10 Satisfaisant
Shelley
23 avr. 2024
Shelley
Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 15 mai 2024
Thanks Shelley for staying with us and leaving your feedback. Come see us again!
6/10 Satisfaisant
Linda
31 mars 2024
Linda
Séjour de 2 nuits en mars 2024
Réponse de Management le 1 avr. 2024
Thank you for your stay! We are changing the old outdoor pool area into a Dag Park that can be used year round. Our hotel dosn't advertize a pool and we wanted to put that area to good use as an added amenity to our future guests. I hope you will come back and see it once it is done.
10/10 Excellent
Erin
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erin
Séjour de 1 nuit en mars 2024
Réponse de Management Team le 23 mars 2024
I am very happy to know that you felt the hotel was clean, bed comfortable and our staff nice. I am sorry to hear about the noise. Our staff works hard to address any guest concern and we are sorry this was a disturbance. We hope you will be back on your next stay so we can show you are hospitality again.
6/10 Satisfaisant
Jarrett
Voyage en famille
4 mars 2024
Jarrett
Séjour de 2 nuits en mars 2024
Réponse de Management le 4 mars 2024
Thank you for your comment. We do pre autorize the card that is used for booking as that is the card Expedia will provide to us. We are always happy to amend the card at check in if another is to be used. Thank you for staying we hope to see you again.
10/10 Excellent
Tasha
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tasha
Séjour de 1 nuit en décembre 2023
Réponse de Management le 20 févr. 2024
We are happy to see this great review and will be sharing it with the team. Thank you and come again next time you are in the area.
10/10 Excellent
Steve
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en décembre 2023
Réponse de Management le 20 févr. 2024
Thank you for the great score and we hope you will come again soon. We do provide a free quick start breakfast. That include pancakes made fresh per order, Cereals, fruits, yogurts, breads, Juice, Milk and Coffee. Super 8 dosn't have a full hot breakfast but we do provide is lite breakfast to get you day started.
10/10 Excellent
Joshua
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joshua
Séjour de 1 nuit en décembre 2023
Réponse de Mitzi G, Area Director le 18 déc. 2023
Joshua,Thanks for taking the time to leave us a review! I'm glad to see that you enjoyed your stay with us at the Super 8 by Wyndham in Independence, KS!
6/10 Satisfaisant
Brad, HOLIDAY ISLAND
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brad
Séjour de 5 nuits en novembre 2023
Réponse de Mitzi G, Area DIrector le 9 déc. 2023
Brad,Thanks for choosing to stay with us. Unfortunately, the bed spreads that we have on each of our beds are Wyndham standard bed spreads. They are part of their requirements. I will provide your feeedback to them and see what we can do to change that. We do have blankets available at the hotel. Next time you come to Independence to hunt just let one of the front desk agents know if there isn't a blanket on the bed (all beds should have them and that was recently changed). As for the cleaning, that part is on me. I have my front desk agents who work overnight cleaning the floors prior to opening breakfast and then the morning shift cleans as needed as well as just after breakfast is closed (and then throughout the day as necessary to ensure the area is staying clean). I had not thought about hunting. However, if the floor is dry it shouldn't leave a smell on your shoes. I'll make sure that they are taking steps to get the floor dry quicker. Thanks for pointing that out!
10/10 Excellent
Jarrett
27 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jarrett
Séjour de 2 nuits en novembre 2023
Réponse de Mitzi G, Area DIrector le 28 nov. 2023
Thanks Jarrett! I'm glad you enjoyed your stay with us at the Super 8 by Wyndham in Independence, KS.
8/10 Bien
Chris, Wichita
Voyage d’affaires
29 sept. 2023
Les points forts : Propreté et personnel et service
Chris
Séjour de 2 nuits en septembre 2023
Réponse de Management Team le 30 sept. 2023
We are glad you had a good time at the hotel. We do offer the Super 8 quick start cold breakfast. With added hot item pancakes. We are glad you enjoyed our newly renovated rooms.
6/10 Satisfaisant
Chad
26 sept. 2023
Les points forts : Propreté
Chad
Séjour de 2 nuits en septembre 2023
Réponse de Management le 27 sept. 2023
Chad we would have loved to get a 5 out of 5 please reach out to the hotel if you have more details on how we could have done better. We have worked hard on our renovation to make it a much better place and continue to strive towards being the best we can each day.
10/10 Excellent
Terry
21 sept. 2023
Terry
Séjour de 1 nuit en septembre 2023
Réponse de Mitzi G le 20 oct. 2023
Thank you for staying with us at the Super 8 by Wyndham in Independence, KS. We love getting feedback from our guests and are glad that you enjoyed your stay. Here at the hotel we strive to make our guest's stays as enjoyable as possible. Thanks again for staying with us!
6/10 Satisfaisant
SANDEE, SPRINGTOWN
16 sept. 2023
SANDEE
Séjour de 1 nuit en septembre 2023
Réponse de MitziG le 28 oct. 2023
Thank you for choosing to stay with us. We appreciate you leaving us a review. Please come see us again and check out the changes that we've made at the hotel. We think our guests will love them!
10/10 Excellent
Voyageur vérifié
Voyage en famille
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de Management le 15 sept. 2023
We are happy you enjoyed your stay and hope that you will come see us next time you are in the area.
10/10 Excellent
JANICE
10 sept. 2023
JANICE
Séjour de 2 nuits en septembre 2023
Réponse de Management le 11 sept. 2023
We are happy to see you had a great stay. Come and see us again!
4/10 Médiocre
Austin
Voyage d’affaires
6 sept. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Austin
Séjour de 4 nuits en août 2023
Réponse de Management Team le 7 sept. 2023
I am very sorry about the breakfast. At Super 8 we have a quick start breakfast. Pancakes in addition to the Super 8 required options. We have Cereal, Milk, Juice, fresh fruit, yogurt, oatmeal, and coffee just to name a few items. I will follow up with the team to ensure items are refreshed.
10/10 Excellent
Danny
Voyage d’affaires
30 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danny
Séjour de 12 nuits en août 2023
Réponse de Management le 30 août 2023
Danny we are happy you had a nice and quiet stay at our hotel. Come back again next time you are in the area.
8/10 Bien
STEPHEN
17 août 2023
Les points forts : Propreté et personnel et service
STEPHEN
Séjour de 1 nuit en août 2023
Réponse de Management le 18 août 2023
We are happy you had a great stay we hope to see you again soon!
10/10 Excellent
Kevin
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en juillet 2023
Réponse de Management Team le 23 juil. 2023
Thank you for staying with us we look forward to seeing you next time you come into the area!
10/10 Excellent
Danny
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danny
Séjour de 2 nuits en juillet 2023
Réponse de Management Team le 22 juil. 2023
Glad to see that you enjoyed your stay and it was Quick and Clean. We look forward to your next visit.
8/10 Bien
roxanna
4 juil. 2023
roxanna
Séjour de 1 nuit en juillet 2023
Réponse de Management le 5 juil. 2023
Thank you for staying at the Super 8 by Wyndham Independence KS. I am glad to see you had a good stay. I hope you will come back and stay again and give us a chance to earn a 10 out of 10. Thank you and safe travels.
10/10 Excellent
Lacey
24 juin 2023
Lacey
Séjour de 1 nuit en juin 2023
Réponse de Ownership le 25 juin 2023
Thank you for being our guest at the Super 8 by Wyndham Independence Kansas. We are happy we had the chance to share our hospitality. Please come again and have safe travels.
10/10 Excellent
Zina, Lehi
Voyage en famille avec de jeunes enfants
16 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zina
Séjour de 5 nuits en juin 2023
Réponse de Ownership le 16 juin 2023
We are happy that you enjoyed our Clean Rooms and our Pool. At the Super 8 by Wyndham Independence Kansas we work hard to make sure our guest enjoy there stay. I will share with our staff that we made this happen for you. Thank you and please come again.
6/10 Satisfaisant
Larry
10 juin 2023
Larry
Séjour de 1 nuit en juin 2023
Réponse de Management le 5 juil. 2023
Thank you for staying with us we hope you will come again soon and give us a chance to make your stay a 5 out of 5. Thank you!
4/10 Médiocre
Bill
14 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Bill
Séjour de 2 nuits en avril 2023
Réponse de Management Team le 4 juin 2023
We are sorry to see you didn't have the best stay please reach out to the property if we can help!
10/10 Excellent
Douglas
3 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Douglas
Séjour de 2 nuits en avril 2023
Réponse de Misty (GM) le 3 mai 2023
Thank you for your review. We are happy you enjoyed your stay.
8/10 Bien
Maryann
1 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maryann
Séjour de 1 nuit en mars 2023
Réponse de Owner le 1 avr. 2023
Thank you, we just completed a full renovation of the hotel. Were glad you noticed all of the areas we made improvements too and enjoyed your stay. We look forward to seeing you in the future.
8/10 Bien
Terri
27 mars 2023
Terri
Séjour de 2 nuits en mars 2023
Réponse de Management le 28 mars 2023
Thank you for staying with us is was our pleasure to welcome you as a guest. We hope you will come again soon!
8/10 Bien
Matthew
1 mars 2023
Matthew
Séjour de 2 nuits en février 2023
Réponse de Management Team le 28 mars 2023
Thank you Matthew for staying with us we hope to see you on your next visit
8/10 Bien
Joseph
27 févr. 2023
Joseph
Séjour de 2 nuits en février 2023
Réponse de Management le 28 févr. 2023
Joseph, I want to thank you for staying at the Super 8 by Wyndham Independence KS. Thank you for the good score. I hope you will return again soon. I hope you had the opportunity to stay in our newly renovated rooms as we just finished the renovation this last weekend. Thank you and please come again.
10/10 Excellent
Li-Min Jacqueline
Voyage en famille
26 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Li-Min Jacqueline
Séjour de 1 nuit en février 2023
Réponse de Management Team le 26 févr. 2023
Jacqueline, We truly appreciate you being our guest at the Super 8 by Wyndham Independence Kansas. We are so happy to share with our team that you had a great experience at the hotel. Enjoying our friendly staff, comfortable Mattress, newly renovated rooms and our included breakfast. Please come again next time you are in that Area.
4/10 Médiocre
Kelly, Ottawa
Voyage en famille
5 déc. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Kelly
Réponse de Management Team le 18 déc. 2022
I am sorry to hear about your stay we are working very hard to finish the renovations and we are about half way done. I hope you will come back and see the changes. Since we have taken ownership we have worked hard to improve the property and are getting closer every day to finishing the renovation.
6/10 Satisfaisant
Brad, HOLIDAY ISLAND
5 déc. 2022
Les points forts : Personnel et service et équipements
Brad
Réponse de Chris (GM) le 5 déc. 2022
Brad,I would like to express my apologies for your recent stay. We are undergoing re-modeling of the entire hotel. I have had the heating and cooling unit looked at for maintenance and PM. The issues that have been brought to my attention, have been discussed with housekeeping as well as maintenance.As we try our best to maintain our rooms while we have guests it was observed that there was a DND (Do Not Disturb) tag on your door handle as to why there was no housekeeping performed during your stay.I looked at the lights in the back and there are no lights that are pointing at the windows of the room that you were assigned. However I will look at the arrangement of the lighting and make proper adjustments. As mentioned previously we are undergoing re-modeling in the upstairs as well as the downstairs. I apologize for the noise that occurred. If you are in the area again I ask that you give us another chance as so you can personally the improvements and progress that have been made.
8/10 Bien
Erika
12 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erika
Séjour de 1 nuit en novembre 2022
Réponse de Chris le 12 nov. 2022
Thank you for taking the time to leave a review. We are undergoing renovations in here at Super 8. We welcome you back to see the changes that we are completing.
2/10 Horrible
Tekisha
Voyage en famille
3 oct. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tekisha
Séjour de 4 nuits en juillet 2022
2/10 Horrible
Elizabeth
25 sept. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en septembre 2022
Réponse de Management Team le 29 sept. 2022
I am sorry about your experience at the hotel. Our staff failed you with that response and we truly apologize. We will follow up with training and address this issue with the associate. We thank you for bringing this to our attention. Right now we have started a full room renovation and it is underway. We assure you that we have looked into this issue and addressed it. Thank you!
2/10 Horrible
Chrystal
Voyage en famille
20 sept. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chrystal
Séjour de 1 nuit en septembre 2022
Réponse de Management Team le 21 sept. 2022
I am sorry to see that your stay didn't go well. We strive to have every guest enjoy our hotel. Currently we have a public space and room renovation going on to better our hotel for our guest. I apologize for falling short but hope you will give us another chance.
8/10 Bien
Shawna
17 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shawna
Séjour de 1 nuit en septembre 2022
Réponse de Management Team le 17 sept. 2022
I am glad you noticed that we are being remodeled. Public space is nearing completion and Rooms start 9/19/2022 We look forward to welcoming you back on your next visit to the area.
8/10 Bien
Sandra
Voyage en famille
20 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff at Super 8!
Sandra
Séjour de 2 nuits en août 2022
Réponse de Owner le 23 août 2022
We are in the process of renovating our facilities and i understand the contractor cut a pipe in the adjoining room. Sorry for the inconvenience. Its all repaired now, we look forward to seeing you again.
10/10 Excellent
Nick
Voyage d’affaires
30 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nick
Séjour de 1 nuit en juillet 2022
Réponse de Owner le 2 août 2022
Our staff works hard to make every stay enjoyable. Thanks for giving them a shout out.
6/10 Satisfaisant
Katherine
Voyage en couple
27 juil. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en juillet 2022
Réponse de Owner le 2 août 2022
Thank you for staying with us, we are working on a complete remodel and look forward to your next visit.
10/10 Excellent
Melvin
Voyage en famille
6 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Melvin
Séjour de 1 nuit en juillet 2022
Réponse de Owner le 6 juil. 2022
Thank you, we look forward to seeing you in the future.
8/10 Bien
Global
Voyage d’affaires
28 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Global
Séjour de 1 nuit en juin 2022
Réponse de Owner le 28 juin 2022
Thank You for staying with us, were in the process of a full renovation and im sure you will see the improvement on your next stay with us. Were looking forward to it!
4/10 Médiocre
Katie
Voyage en famille
24 juin 2022
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not Clean
Katie
Séjour de 1 nuit en juin 2022
Réponse de Owner le 28 juin 2022
Im sorry you experienced problems with your room. The Hotel is under renovation currently and we are working hard to improve everything.
10/10 Excellent
Sheila
5 juin 2022
Sheila
Séjour de 1 nuit en juin 2022
10/10 Excellent
Jesus
4 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jesus
Séjour de 1 nuit en mai 2022
Réponse de Owner le 28 juin 2022
Thank you for staying with us!