Avis
8,8
Excellent
8,6/10
Propreté
9,2/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Lisa
Voyage en famille
13 mai 2024
Lisa
Séjour de 3 nuits en mai 2024
Réponse de Dani le 13 mai 2024
Thank you for your feedback. We will share your feedback regarding the overall bathroom cleanliness with our housekeeping staff so that more care can be taken in the future. We hope to host you properly in the future.
10/10 Excellent
Natalia
Voyage en famille
12 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Natalia
Séjour de 2 nuits en mai 2024
Réponse de Comfort Suites Staff le 13 mai 2024
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again soon
8/10 Bien
Sylvia, Cameron Park
8 mai 2024
Les points forts : Personnel et service
Sylvia
Séjour de 1 nuit en mai 2024
Réponse de Dani le 10 mai 2024
Thank you for your kind review! We hope you stay with us again soon!
10/10 Excellent
Becky
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Becky
Séjour de 1 nuit en mai 2024
Réponse de Comfort Suites Staff le 8 mai 2024
Thank you for taking the time to provide us with your feedback. We apologize for the condition of your room. This will be given to our housekeeping manager to make sure this is resolved. We appreciate your business and look forward to seeing you again next time
10/10 Excellent
Leyenda
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leyenda
Séjour de 1 nuit en avril 2024
Réponse de Comfort Suites Staff le 1 mai 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and kind words about our staff. We look forward to seeing you again
4/10 Médiocre
Christopher
Voyage d’affaires
1 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Comfort Suites Staff le 1 mai 2024
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences you experienced during your stay. We will get this passed on to our upper management and maintenance team to have this issues resolved.
10/10 Excellent
Mary
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en avril 2024
Réponse de Comfort Suites Staff le 1 mai 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and kind words and look forward to seeing you again next time
8/10 Bien
Tammy
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammy
Séjour de 1 nuit en avril 2024
Réponse de Comfort Suites Staff le 29 avr. 2024
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again
10/10 Excellent
Margie, buena park
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margie
Séjour de 2 nuits en avril 2024
Réponse de Dani le 29 avr. 2024
Thank you for your kind review! We hope you stay with us again in the future!
10/10 Excellent
Gregg
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gregg
Séjour de 1 nuit en avril 2024
Réponse de Dani le 28 avr. 2024
Thank you for taking the time to leave us this kind review! We appreciate your feedback and are thrilled to hear you enjoyed your stay. We hope you stay with us again!
8/10 Bien
GINA
Voyage en couple
27 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
GINA
Séjour de 1 nuit en avril 2024
Réponse de Dani le 29 avr. 2024
We are glad to hear that you enjoyed your stay. We apologize that the sink would not drain. We appreciate your feedback. It helps us continue to improve the quality of service and accommodation we offer. We hope you stay with us again! Thank you for having stayed with us!
10/10 Excellent
Robert
Voyage d’affaires
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Dani le 27 avr. 2024
We are glad to hear that your recent stay was a pleasant one! and we appreciate your kind feedback regarding our staff. We hope you stay with us again in the future!
10/10 Excellent
TREVOR
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TREVOR
Séjour de 1 nuit en avril 2024
Réponse de Dani le 27 avr. 2024
Thank you for your kind review!
6/10 Satisfaisant
Chee Yeun
Voyage en famille
19 avr. 2024
Les points faibles : Personnel et service et équipements
Chee Yeun
Séjour de 2 nuits en avril 2024
Réponse de Dani le 25 avr. 2024
We apologize that this was your experience during your recent stay with us. We will make sure to address these comments with our staff who were present during your stay to correct this behavior and prevent it in the future. We will also speak to our housekeeping staff regarding your feedback on room cleanliness. We apologize that this stay did not meet your expectations. We strive to provide a positive stay for all our guests and this feedback will help us improve going forward. Thank you for taking the time to leave us this review. We hope for an opportunity to host you properly in the future.
4/10 Médiocre
ivan
Voyage en famille
16 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
ivan
Séjour de 1 nuit en avril 2024
Réponse de Dani le 17 avr. 2024
We are sorry to hear that you did not enjoy your recent stay with us. We hope for an opportunity to host you properly in the future. Thank you for taking the time to leave us this valuable feedback.
6/10 Satisfaisant
Patrick
Voyage d’affaires
15 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Patrick
Séjour de 5 nuits en avril 2024
Réponse de Dani le 17 avr. 2024
We are sorry to hear you did not enjoy your recent stay with us. We apologize that our offered property amenities were not satisfactory. We appreciate the time you have taken to offer your valuable feedback. We are glad to hear that you enjoyed the size of our guest rooms and the view offered at our property. We will make sure to pass on your feedback regarding the cleanliness of the room floors to our housekeeping department to ensure that better care and attention are taken in the future. We hope for an opportunity to host you properly in the future. Thank you.
8/10 Bien
Jennifer
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mars 2024
Réponse de Comfort Suites Staff le 5 avr. 2024
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to seeing you again
4/10 Médiocre
Kerri
Voyage en couple
3 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Kerri
Séjour de 1 nuit en mars 2024
Réponse de Comfort Suites Staff le 5 avr. 2024
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences you experienced during your stay. We will get this passed onto our management
10/10 Excellent
Julie Anne
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie Anne
Séjour de 1 nuit en mars 2024
Réponse de Dani le 1 avr. 2024
We are excited to hear you enjoyed your recent stay with us! Thank you for taking the time to leave us this feedback. We are happy to hear you enjoyed the spacious room and view our property offers. We hope you stay with us again! Thank you!
10/10 Excellent
Lawrence
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lawrence
Séjour de 1 nuit en mars 2024
Réponse de Dani le 1 avr. 2024
We are happy to hear you enjoyed your recent stay at our hotel! Thank you for taking the time to leave this kind review. We hope that you can stay with us again in the future!
8/10 Bien
Mark
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mars 2024
Réponse de Dani le 29 mars 2024
Thank you for taking the time to leave us a review! We hope you stay with us again in the future!
10/10 Excellent
Shelley, Spruce Grove
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shelley
Séjour de 1 nuit en mars 2024
Réponse de Dani le 29 mars 2024
We are so glad to hear you enjoyed your stay. We appreciate you taking the time to leave us this kind review! We hope that you stay with us again. Thank you!
10/10 Excellent
Ann
Voyage avec des animaux de compagnie
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ann
Séjour de 1 nuit en mars 2024
Réponse de Dani le 26 mars 2024
Thank you for taking the time to leave this kind review! We are glad to hear you enjoyed your stay and that the accommodations were pleasant. We are also glad you enjoyed the river walk in front of our property. We love being located by the beautiful Idaho Falls' Greenbelt. We hope that you stay with us again in the future!
8/10 Bien
Amom
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amom
Séjour de 1 nuit en mars 2024
Réponse de Comfort Suites Staff le 29 mars 2024
Thank you for taking the time to provide your feedback. We will get this information passed onto our management and maintenance team. We appreciate your business and hope you will stay with us again for a chance to provide you with a better staying experience.
8/10 Bien
David
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mars 2024
Réponse de Dani le 26 mars 2024
Thank you for leaving us this helpful review. We hope you stay with us again in the future!
10/10 Excellent
Jose
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jose
Séjour de 1 nuit en mars 2024
Réponse de Dani le 26 mars 2024
Thank you for leaving us your feedback! We hope you stay with us again soon!
8/10 Bien
Russ
24 mars 2024
Russ
Séjour de 1 nuit en mars 2024
Réponse de Dani le 26 mars 2024
Thank you for leaving us your feedback! We hope you stay with us again soon!
10/10 Excellent
Kurt
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kurt
Séjour de 1 nuit en mars 2024
Réponse de Dani le 26 mars 2024
Thank you for leaving us your feedback! We hope you stay with us again soon!
10/10 Excellent
Nancy
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 1 nuit en mars 2024
Réponse de Dani le 26 mars 2024
Thank you for leaving us your feedback! We hope you stay with us again soon!
6/10 Satisfaisant
Richard
Voyage d’affaires
20 mars 2024
Richard
Séjour de 1 nuit en mars 2024
Réponse de Dani le 21 mars 2024
We apologize that your stay with us did not meet your expectations. We will make sure this important feedback regarding the sink in the room is passed on to our maintenance department. Thank you for choosing to stay with us and we hope for an opportunity to properly host you in the future!
8/10 Bien
Sharon
13 mars 2024
Sharon
Séjour de 1 nuit en mars 2024
Réponse de Comfort Suites le 15 mars 2024
Thank you for your feedback. We look forward to seeing you again soon
10/10 Excellent
Chase
Voyage en famille avec de jeunes enfants, Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chase
Séjour de 1 nuit en mars 2024
Réponse de Comfort Suites Staff le 15 mars 2024
Thank you for your feedback. We look forward to seeing you again soon
8/10 Bien
Gary
Voyage en famille
11 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Gary
Séjour de 1 nuit en mars 2024
Réponse de Comfort Suites le 12 mars 2024
We apologize your stay was not up to expectations. We will be sharing this feedback with our staff and making necessary improvements. We hope to see you again in the future!
2/10 Horrible
Matthew
10 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Réponse de Manager le 12 mars 2024
We apologize we did not meet your expectations. We hope you consider staying with us again on your next trip to Idaho Falls
10/10 Excellent
Debra
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements
Debra
Séjour de 1 nuit en mars 2024
Réponse de Comfort Suites le 12 mars 2024
Thank you for your comments! We hope to see you again soon!
10/10 Excellent
Oscar
8 mars 2024
Oscar
Séjour de 3 nuits en mars 2024
Réponse de Dani le 29 mars 2024
Thank you for this kind feedback! We hope that you stay with us again in the future! Thank you for having stayed with us.
10/10 Excellent
Doug, Pleasant View
6 mars 2024
Les points forts : Propreté
Doug
Séjour de 1 nuit en mars 2024
Réponse de Dani le 9 mars 2024
Thank you for taking the time to leave us this kind review. We hope to have you stay with us again in the future!
10/10 Excellent
Sandra
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 3 nuits en février 2024
Réponse de Dani le 7 mars 2024
Thank you for your kind review! We hope you stay with us again in the future!
10/10 Excellent
Michael
Voyage en famille
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en février 2024
Réponse de Dani le 7 mars 2024
Thank you for your kind feedback. We are glad you enjoyed your stay! We are excited to be offering our newly renovated rooms to our guests and it is a pleasure hearing that you enjoyed the new rooms. We are sorry to hear however, that you couldn't enjoy your balcony due to the horrible weather we have been having. We hope you stay with us in the future so you have an opportunity to enjoy our balconies and lovely views of the Snake River in front of our property. Thank you for staying with us and for leaving us this lovely review!
10/10 Excellent
Colin
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Colin
Séjour de 1 nuit en février 2024
Réponse de Dani le 27 févr. 2024
Colin, thank you for your kind review! We are glad that our staff was helpful during your stay. We hope you stay with us again in the future!
6/10 Satisfaisant
Annie
21 févr. 2024
Annie
Séjour de 1 nuit en février 2024
Réponse de Dani le 22 févr. 2024
We are sorry to hear that your recent stay with us was a poor experience. We will make sure to share this feedback with our housekeeping team so that going forward situations like this can be avoided. If you stay with us in the future please reach out to the front desk about these concerns during the stay. We are happy to provide new bedding, additional cleaning, or a new room. We never want any of our guests to be unhappy with their stay with us. We hope for an opportunity to host you properly in the future.
8/10 Bien
john
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
john
Séjour de 1 nuit en février 2024
Réponse de Dani le 22 févr. 2024
We are glad it was a good experience! Thank you for staying with us and congratulations on 60 years! We hope that you stay with us again at a future date.
10/10 Excellent
Marlene
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marlene
Séjour de 1 nuit en février 2024
Réponse de Dani le 22 févr. 2024
Thank you for your kind review! We hope you stay with us again in the future!
10/10 Excellent
Vinicius
12 févr. 2024
Vinicius
Séjour de 1 nuit en février 2024
Réponse de Dani, Front Desk Manager le 15 févr. 2024
Thank you for taking the time to leave us this kind review!
4/10 Médiocre
Montana
Voyage d’affaires
11 févr. 2024
Les points forts : Propreté
Montana
Séjour de 1 nuit en février 2024
Réponse de Dani, Front Desk Manager le 15 févr. 2024
We here at the Comfort Suites in Idaho Falls are sorry to hear that you had a problem with billing while staying with us. Please feel free to contact us if there is anything we can assist with.
10/10 Excellent
Peter
Voyage en couple
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en février 2024
Réponse de Dani le 3 févr. 2024
Thank you for leaving this kind review! We are excited to hear that you enjoyed your stay with us. We have really enjoyed hearing feedback regarding the renovation. We hope that you stay with us again in the future!
10/10 Excellent
Becky
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Becky
Séjour de 1 nuit en janvier 2024
Réponse de Dani le 2 févr. 2024
Thank you for taking the time to leave us this kind review! We hope you stay with us again in the future!
10/10 Excellent
Elizabeth
Voyage en couple
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en janvier 2024
Réponse de Dani le 21 janv. 2024
Thank you so much for taking the time to leave us this kind, positive, valuable feedback! We appreciate you having chosen to stay with us and hope you do so again in the future. We love to hear the reasons our guests have enjoyed their stay! Thank you so much again for sharing your important review. Dani AriasFront Desk ManagerComfort Suites Idaho Falls 208-357-4526
10/10 Excellent
Becky
13 janv. 2024
Becky
Séjour de 1 nuit en janvier 2024
Réponse de Dani le 21 janv. 2024
Thank you for taking time to leave this kind review! We hope to have you stay with us again in the future!Dani AriasFront Desk ManagerComfort Suites Idaho Falls 208-357-4526