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Avis sur Baymont by Wyndham Howell/Brighton

2.5 out of 5
Baymont by Wyndham Howell/Brighton
4120 Lambert Dr, Howell, MI

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 273 avis sur 940." "
Note des voyageurs de 8 (Bien), d’après 321 avis sur 940." "
Note des voyageurs de 6 (Satisfaisant), d’après 183 avis sur 940." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 940." "
Note des voyageurs de 2 (Horrible), d’après 77 avis sur 940." "

7,6/10

Propreté

8,2/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

10/10 Excellent

Kristen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

2/10 Horrible

Jennifer

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The pool was closed and green… the elevator was broken. The lobby bathroom was closed. The doors were left open to the outside for anyone to enter. I felt unsafe.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sean

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Lynda

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We have stayed at this property a couple of times in the past, and I was excited to return. Unfortunately, this is no longer the property that it was in the past. The pool and public restroom were closed. At breakfast, all of the hot items were gone with an hour to go, there was no milk and we were told that there wouldn't be anymore until Monday (it was currently Saturday morning). Saturday night, we went to take the elevator to the 3rd floor and it didn't nothing when the button was pressed. Saturday morning it still didn't work and when I asked the front desk clerk about it, was told that she got distracted and forgot to put signs out (at this point it hadn't been working for at least 10 hours). I'm sorry to say that i won't be back.
Séjour de 2 nuits en avril 2024

2/10 Horrible

Tyler

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Did not have any rooms availability even though i purchased a king suite threw Expedia... was told i'd get a refund but never did. 0 stars to the management
Séjour de 1 nuit en avril 2024

10/10 Excellent

Loreydi Gabriela

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Ben

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Decent Price and location. Property is not in very good condition. Room service never came to our room.
Séjour de 2 nuits en mars 2024

8/10 Bien

frederic

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Quiet
Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Service & Price versus Refresh
Amazing customer service - however, hotel is dated and needs a major refresh.
Séjour de 1 nuit en février 2024

8/10 Bien

Mark

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Courtney

Séjour de 1 nuit en décembre 2023

10/10 Excellent

linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Nothings
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Joshua

Séjour de 1 nuit en décembre 2023

8/10 Bien

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
Love my room! It was set up amazingly. The jetted tub was wonderful. I really love the set up of the room. The couch, bed, tv, kitchen area, bathroom. We will definitely come back to this hotel. The little imperfections don’t bother me. The room was clean and comfortable. The breakfast was good as well. The only complaint I have is the tv kept losing sound. We didn’t notice this till the next morning so I didn’t request a new one. The staff was amazing. From check in to breakfast. There was always someone wiping the counters during breakfast and making sure everything was stocked. Hot fresh eggs and sausage with all the pastries. Coffee and 6 different juices plus 3 kinds of milk.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Kevin

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The door we walked in to get to the elevator had an ice machine that has obviously been leaking for a long time because you could smell the mold. It wqs sickening. The bathroom in our room had holes in the bottom of the wall that were being covered by wallpaper. The carpets were gross throughout the hotel. Not a clean or updated hotel at all.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Karter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Paul

Les points faibles : Personnel et service
Reservations made and paid for, no room available
We made a reservation and the website took our money, but when we tried to check in, there was no room available. Hotels.com also did this to another couple who were in the lobby at the same time. Hotels.com takes 7-10 business days to process a refund. This is ridiculous.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Cameron

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The room was okay, breakfast was nice, and the staff was friendly, but the pool was murky and we didn't feel comfortable swimming in it. The hotel is clearly under renovation. You can tell that it was pretty run down, but they're trying to improve things.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Ayanna

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I had the executive suite with hot tub. I was going to use hot tub but it was dirty. I discovered that after work at 3 am. So no hot tub. I chokse that room specifically for that. I mean everything else was good except for dirty hot tub smh. I really wanted the hot tub.

2/10 Horrible

Carl

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We made a reservation for our wedding night 2 months ago. We went in to check in only to find out they canceled our reservation and gave it to someone else because we werent VIP members... never called or emailed us to let us know.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ashwini

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Monica

Did not have a room available.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Danial

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tv not working what looked like mold in the shower
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Ted

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent experience at the Baymont.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Gerardo

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ted

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent experience.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Angela

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I don’t typically write reviews, but I don’t know if this place is being remodeled or what, but it was disgusting. There was a dirt path from the side door to the elevator, the room we had (third floor) smelled like it hadn’t been aired out since the 50’s and smelled like super stale cigarettes. Super unclean, all of the floors looked like they needed a good vacuum. The woman at check in was very nice and welcoming, that was the only good thing about our stay.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Heather

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Disappointing
The building was not clean. The elevator was broken. Half of the lights did not work. Half of the jacazzi jets did not work. The headrests on the jacuzzi were falling off.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Cheryl

Voyage en groupe
We got to the property at 2:45pm with a 3:00pm check in. The entry door was very dirty, the lobby looked like it has not been vacuumed in weeks. One girl at the desk with 4 other people waiting to check in. They would not let you check in 15 minutes early. A young boy came to the desk looked like he just woke up he took over the young girl disappeared. Finally got checked in about 3:45. Pool was broke. Food in our fridge.Room was falling apart needed up dating . The whole hotel needed up dates. The breakfast was horrible eggs were cold , sausage was white, empty counters, fruit was old, coffee, milk,danish,bagels, bread , waffles, napkins and more. One desk worker , 2 lady’s cleaning is all I witnessed on our 24 hour stay. The next morning they could not even start their cleaning because there was no clean linens. TERRIBLE PLACE. SO BAD.
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Bridgette

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elevators were broken. Not that clean.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

ANTHONY

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The first thing my husband saw was the very dirty restroom off the lobby. Made us wonder about our room.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Kenneth

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel was not clean. The elevator was filthy for both of the days that we stayed here. No one ever vacuumed it. Our room did not get cleaned at all over the 2 days, and we never got clean towels. I would not stay here again. The staff was friendly, but the hotel needs major work and cleaning.
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad experience
Dirty, loud and so uncomfortable
Séjour de 9 nuits en septembre 2023

4/10 Médiocre

Camila

Voyage en famille
Bedroom dirty, the safety lock was broken, the bathroom door didn’t have the lock, we changed bedroom and the second bedroom had the same problems! The only thing that was good was the manager and the receptionist! I found rotten a lime beside my bed!
Séjour de 3 nuits en septembre 2023

8/10 Bien

Margot E

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent king suite!
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Dennis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was affordable and staff was great. Not the motels Fault but AT&T cell service very marginal. WIF was really terrible and keep dropping out. Signal was weak and really slow. Took news pages a long time to load.
Séjour de 3 nuits en septembre 2023

4/10 Médiocre

Lisa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We have been staying here for our trips to visit family was very disappointed this time the place seems run down and staff not very appealing. We will be looking for a new place to stay when we come to visit family. Cleanliness is the reason we will look somewhere else.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Dennis

Séjour de 3 nuits en septembre 2023

10/10 Excellent

Leia, Thibodaux

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was awesome, friendly helpful and just so nice to deal with. The place was clean and the little outside are was so nice to have a place to sit and enjoy. It wasn’t fancy but it was clean and nice and again the staff!!!
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Betty

Les points faibles : Propreté
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Mackenzie

Voyage en famille avec de jeunes enfants, Voyage en groupe, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was gross. Smelled of cigarette smoke, burn holes in the sheets, looked like nothing in the halls was cleaned. Nobody was at the front desk and I waited 10 mins. Score calling the hotel to get assistance. Overall not a great experience
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Justin

Voyage d’affaires
Les points faibles : Propreté et personnel et service
Right by a railroad track And when I first showed up, the guy wouldn’t even help me, I had to go up to and start the conversation first.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 Bien

betty

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to weddings
Séjour de 1 nuit en septembre 2023

10/10 Excellent

JESSI

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Linette

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The rooms we were assigned were already occupied. Then one of the new rooms was not made up and dirty. The staff, however, were kind and helpful, did ultimately get us into two clean rooms and comped one of the rooms. Property is aging and needs attention, but rooms were clean and acceptable. Staff was stellar!
Séjour de 1 nuit en août 2023

8/10 Bien

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is located right off I96.. very easy to find and accessible.
Séjour de 1 nuit en août 2023

10/10 Excellent

Sandra

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Dawn

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Séjour de 2 nuits en août 2023

8/10 Bien

Angelica, Big Piney

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Shopping was close and near my brother.
Séjour de 2 nuits en août 2023