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Avis sur The Woodlands Resort, Curio Collection by Hilton

4 out of 5
The Woodlands Resort, Curio Collection by Hilton
2301 North Millbend Drive, The Woodlands, TX

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 570 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 230 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 50 avis sur 1000." "

9,0/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Maricarmen, Houston

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Understaff
Séjour de 1 nuit en mai 2024

10/10 Excellent

lyle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Great for kids. Lots of activities.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Milla, Ridgefield

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with lovely amenities.
Séjour de 4 nuits en mai 2024

8/10 Bien

Gregorio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we look forward to hosting you again soon!

8/10 Bien

Mark, shenandoah

Les points forts : Propreté et personnel et service
Property was dated
Séjour de 3 nuits en janvier 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we will be sharing your feedback with our Management team in order to improve our services. We hope to host you again soon!

8/10 Bien

Bianca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property, good service from staff- a couple issues with the room were resolved quickly. Disappointed with dining as the breakfast & dinner restaurant Harrison’s were closed for a private event the entire stay-we had to leave the property rather late in the evening to find dinner in the area. Would recommend planning for meals at the nearby waterway in the woodlands if leaving the property.
Séjour de 2 nuits en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we will be sharing your feedback with our management team in order to improve our services. We hope to host you again soon!

10/10 Excellent

Tamera

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a room right by the pool and it was so convenient! Wonderful stay at a wonderful resort!!!
Séjour de 2 nuits en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was excellent
Séjour de 2 nuits en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

10/10 Excellent

Beau

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent. Looking for ward to staying here in the future for a short stay-cay trip.
Séjour de 1 nuit en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

2/10 Horrible

Tevfik

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
When I arrived to the hotel 5 hours ago They did not manage to give me a room that I reserved then they offered me a different rooms that I do not accept one of which is handicapped,They told me that I can get a refund from expedia but when I called tue expedia customer service ,they did not accept what they did and charged me 400 $. I do not know what to say ,Unacceptable Unethical and they destroyed my weekend plans ,All of family is still crazily angry to both This unethical hotel and expedia who prefer not to suppor us for refund Great experience and the worst customer desk that I have ever seen in my life ,Thank you for this awful experience
Séjour de 1 nuit en avril 2024
Réponse de Isnelly, Director of Front Office le 17 avr. 2024
Thank you for taking the time to share your feedback. I am sorry we were unable to meet your expectations, while we were able to confirm your booked room type, we are unfortunately not always able to accommodate location preferences. Again, thank you for taking the time to share your feedback with us.

10/10 Excellent

Jackeline

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly staff!
Séjour de 2 nuits en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

10/10 Excellent

Tanya Renee

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was friendly,courteous and professional.
Séjour de 3 nuits en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

10/10 Excellent

allen

Séjour de 4 nuits en mars 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience. We hope to see you again soon!!

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the water park and truly enjoyed the ability to grab lunch while we spent our day in the water
Séjour de 2 nuits en avril 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

10/10 Excellent

Juan

Séjour de 1 nuit en mars 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

10/10 Excellent

Shelley Marie

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We had a quick 3-day stay for spring break and it was just what we were hoping for. The heated pool is what sold me on staying here since it was only going to be in the 70's for our stay. While the lazy river isn't heated, we still did it and it didn't disappoint, even though it was cold. We had planned to leave the site more but honestly, we didn't need to. While the dining is a bit more expensive, the food and restaurants were amazing.
Séjour de 3 nuits en mars 2024
Réponse de Jrod le 1 mai 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience and hope to host you again soon!

10/10 Excellent

Alibech

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Jrod le 23 mars 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed our visit to Woodlands. The pool was a big hit and we spent everyday there. Our son must have ridden the slide about 50 times a day. Brooke our server by the pool was by far the best server we had. The room was nice, although it would have been great to have bunkbeds or more of a space for the cot we needed (we had a bonus room). We did not take a car knowing the dining options, but the market could have used more options and provisions. Overall, we would recommend.
Séjour de 4 nuits en mars 2024
Réponse de Jrod le 23 mars 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Ludgerio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de Ruben le 21 mars 2024
Thank you! we are truly happy when our guests enjoy our property hope to see you again soon.

10/10 Excellent

Shaneka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved it!!
Séjour de 2 nuits en février 2024
Réponse de Ruben le 21 mars 2024
Thank you! we are truly happy when our guests enjoy our property hope to see you again soon.

10/10 Excellent

Sheree

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it!
Réponse de Jrod le 13 mars 2024
Thank you so much for time and feedback, we are happy to hear about your experience with us and hope to host you again in the near future!

4/10 Médiocre

John, Conroe

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Jrod le 13 mars 2024
Thank you so much for time and feedback, we are sorry to hear about your experience with us. We will share your experience with our management team in order to continue to improve our services.

10/10 Excellent

Khang, Coppell

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wish the heated pool was warmer. It was the main reason we went and you can't really tell it's heated. Otherwise, everything else was pretty nice.
Séjour de 2 nuits en mars 2024
Réponse de Jrod le 13 mars 2024
Thank you so much for time and feedback, we are happy to hear about your experience with us and hope to host you again in the near future!

10/10 Excellent

David Allen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved our stay here! The property was so clean, the front desk staff was helpful and all our requests were answered promptly. We had an issue with the ac vent being in the closet of our room and the closet had an automatic light so to have air in the room the door to the closet had to be open with the light on (this was very odd) so we chatted with the front desk and the second night we were moved to a pool walkout and it was amazing! Even though it is the off season we had a great time in the pools and lazy river. Even the valets were pleasant and greeted us with smiles every time we walked by. Definitely recommend and will be back.
Séjour de 3 nuits en février 2024
Réponse de Jrod le 2 mars 2024
Thank you so much for your time and feedback, we are so happy you enjoyed your stay us. Come back again and see us during summer!!

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort
Séjour de 3 nuits en février 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Kyle

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place. 10/10.
Séjour de 3 nuits en février 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

4/10 Médiocre

Angela

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en février 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are sorry to hear about your experience with us and hope to host you again in the near future.

2/10 Horrible

Genesis

Séjour de 1 nuit en février 2024
Réponse de Ruben le 21 mars 2024
I am extremely interested in getting more insight on your review. I also would like to apologize in advance for any challenges you encountered

10/10 Excellent

Andrew

Séjour de 1 nuit en février 2024
Réponse de Ruben le 21 mars 2024
Thank you! we are truly happy when our guests enjoy our property hope to see you again soon.

6/10 Satisfaisant

Jordan

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are sorry to hear about your experience with us and hope to host you again in the near future.

10/10 Excellent

Rachel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bike rental and lots of trails. Heated pool.
Séjour de 1 nuit en février 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Curtis

Séjour de 1 nuit en janvier 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a charm. Family wanted to spend entire vacation there.
Séjour de 1 nuit en janvier 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Shita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Christer

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Jrod le 26 févr. 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Shita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Frances

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Richard

Séjour de 2 nuits en janvier 2024
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Khurram

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent facilities. The decor and feel.of the property is amazing.
Séjour de 3 nuits en décembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

stacey

Séjour de 2 nuits en décembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

4/10 Médiocre

Laura

Séjour de 2 nuits en décembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very sorry to hear that your experience was not a great one and hope to host you in the near future.

10/10 Excellent

Patty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

2/10 Horrible

Manori

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rude staff. Poorly mainted property. Walls are very thin you can hear people from other rooms.
Séjour de 3 nuits en novembre 2023
Réponse de Jrod le 30 nov. 2023
Thank you so much for your time and feedback, we apologize for falling short on your experience during your stay with us. We truly appreciate your feedback and will be sharing with our management team in order to continue to improve our services and hope to host you again in the near future.

6/10 Satisfaisant

Sasi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Jrod le 30 nov. 2023
Thank you so much for your time and feedback, we apologize for falling short on your experience during your stay with us. We truly appreciate your feedback and will be sharing with our management team in order to continue to improve our services and hope to host you again in the near future.

10/10 Excellent

Deja

Séjour de 2 nuits en novembre 2023
Réponse de Jrod le 26 janv. 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

4/10 Médiocre

Miguel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet area
Séjour de 4 nuits en novembre 2023
Réponse de Jrod le 28 nov. 2023
Thank you for your time and feedback, we hope to have the opportunity to host you again in the near future!

8/10 Bien

LATERRA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was okay
Séjour de 2 nuits en novembre 2023
Réponse de Jrod le 28 nov. 2023
Thank you for your time and feedback, we hope to host you again soon!

10/10 Excellent

Ron Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean elegant and staff are accomodating
Séjour de 1 nuit en novembre 2023
Réponse de Jrod le 26 nov. 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.