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Avis sur Fairfield Inn & Suites Houma Southeast

2.5 out of 5
Fairfield Inn & Suites Houma Southeast
100 Picone Rd, Houma, LA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 132 avis sur 192." "
Note des voyageurs de 8 (Bien), d’après 43 avis sur 192." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 192." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 192." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 192." "

9,4/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

jacques

Séjour de 1 nuit en octobre 2023
Réponse de FOH-EC le 6 nov. 2023
Thank you for the rating. Let us know what we need to improve as a team.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Personnell très accueillant Hôtel tres propre 5/5 Trs bon petit varié Je recommande cet hôtel
Séjour de 1 nuit en août 2019
Réponse de Amy le 29 août 2019
Thank you for choosing to stay with us. We are pleased to hear you enjoyed your stay and hope you choose to stay with us again should your travels bring you back to the Houma area.

10/10 Excellent

S&R

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel !
Neuf, très propre et personnel accueillant ! Sécuritaire et confortable.
Séjour de 1 nuit en janvier 2018
Réponse de Linda- AGM le 27 févr. 2018
Thank you for all the kind words!! We appreciate your feedback! Have a great one!!

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great lady for our check-in. Sweet and helpful. Thank you.
Séjour de 1 nuit en mai 2024
Réponse de FOH-EC le 21 mai 2024
Thank you for the good review. Hope to see you on your next visit.

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de FOH-EC le 30 avr. 2024
Thank you for the good rating. Hope to see you on your next visit.

8/10 Bien

Ninad

Voyage d’affaires
Les points forts : Propreté et équipements
Very good
Séjour de 1 nuit en avril 2024
Réponse de FOH-EC le 29 avr. 2024
Thank you for the good rating. Hope to see you on your next visit.

10/10 Excellent

CAROL

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wounderful staff
Séjour de 1 nuit en avril 2024
Réponse de FOH-EC le 29 avr. 2024
Thank you for the good rating. Hope to see you on your next visit.

8/10 Bien

Betty Roxana

Séjour de 1 nuit en février 2024
Réponse de FOH-EC le 21 mars 2024
Thank you for the good rating. Hope to see you on you next visit.

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome Place!
Séjour de 1 nuit en février 2024
Réponse de FOH-EC le 29 févr. 2024
Thank you for kind review. Hope to see you on your next visit. Have a great day.

8/10 Bien

Angelica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mardi Gras 2024
Stay was good. Customer service was good and the breakfast was good. Will definitely stay at this location again.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 19 févr. 2024
Thank you for this review. We are glad you enjoyed your stay with us for Mardi Gras.

10/10 Excellent

Betty Roxana

Séjour de 1 nuit en février 2024
Réponse de FOH-EC le 21 mars 2024
Thank you for the good rating. Hope to see you on you next visit.

10/10 Excellent

Paula, Jackson

Voyage en famille
Les points forts : Équipements
Hotel was very clean. Staff was friendly. It was the perfect location for watching the parade yesterday! We will back!
Séjour de 2 nuits en février 2024
Réponse de FOH-EC le 12 févr. 2024
Thank you for the kind review. Hope to see you on your next visit. Have a great day!

10/10 Excellent

robert

Nice
Séjour de 1 nuit en janvier 2024
Réponse de FOH-EC le 9 janv. 2024
Thank you for the good rating. Hope to see you soon on your next visit.

10/10 Excellent

Sade'

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de FOH-EC le 23 déc. 2023
Thank you for your kind rating. Hope to see you on your next visit

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall the hotel experience was great. Staff was corgial and appearance of the room was great as well
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 30 nov. 2023
Thank you for this great review. We hope to see you sonn.

10/10 Excellent

Dewey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and clean roon
Séjour de 1 nuit en novembre 2023
Réponse de FOH-EC le 22 nov. 2023
Thank you for the kind review and good rating. Hope to see you on your next visit.

10/10 Excellent

JASMIN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean room and building. The breakfast was wonderful with lots to choose from. Would definitely stay again.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 12 nov. 2023
Thank you for this great review. We take pride in delivering the best guest experience.

10/10 Excellent

HANS

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 9 nov. 2023
Thank you for this great feedback!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de FOH-EC le 27 oct. 2023
Thank you for the good rating. Hope to see you soon on your next visit.

10/10 Excellent

Sherrie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, safe and friendly hotel
We were in town for a wedding and very glad to find this hotel. It was a very nice, clean and relatively new hotel. I can't stress enough how good that is for this area. Houma is a lovely community of good people but the area is still recovering from a serious hurricane a few years ago. It's also a bit of an industrial area. You don't feel any of that in here though. The service was friendly. I felt safe. Everything felt clean and in good condition. Our beds were comfortable. The AC seemed locked out no matter how you adjusted it. That could also be user error on my part. I would have liked some hand lotion in the bathroom but that is minor. Overall, we certainly enjoyed our stay and will definitely be back.
Séjour de 1 nuit en octobre 2023
Réponse de FOH-EC le 24 oct. 2023
Thank you for the king review and it was wonderful having you staying at our property. Hope to see you again on your next visit. Have a great day.

10/10 Excellent

Alisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's clean!
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 23 oct. 2023
Thank you for this feedback on our hotel being clean.

10/10 Excellent

Valencia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 23 oct. 2023
Thank you for this feedback.

8/10 Bien

Marco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best in the area! Highly recommend it!
Séjour de 2 nuits en septembre 2023
Réponse de FOH-EC le 12 oct. 2023
Thank you for the good review. Hope to see you on your next visit.

10/10 Excellent

Jordan

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de FOH-EC le 12 oct. 2023
Thank you for the good rating. Hope to see you on your next visit.

8/10 Bien

Laurie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
this is a great hotel for the working person needing lodging for an extended amount of time
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 25 sept. 2023
Thank you for this great feedback. Hope to see you again.

10/10 Excellent

Meme

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en août 2023
Réponse de General Manager le 22 août 2023
Thank you for this review.

10/10 Excellent

Joshua

Séjour de 1 nuit en août 2023
Réponse de FOH-EC le 5 sept. 2023
Thank you for the good rating. See you on your next visit.

10/10 Excellent

yvonne, HOUSTON

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent in anyway
Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 11 août 2023
Thank you for the kind review. Hope to see you on your next visit.

8/10 Bien

david

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de FOH-EC le 11 août 2023
Thank you for the good rating. Hope to see you on your next visit.

10/10 Excellent

Heather

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived late in the night having to be back up in only a couple of hours. We had fast and easy check in, the bed was comfortable and the black out curtains were a wonderful bonus.
Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 3 août 2023
Thank you for the kind review. Hope to see you on your next visit.

8/10 Bien

Scott

Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 28 juil. 2023
Thank you for the good rating. Hope to see you on your next trip.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Pool time
While short, our stay was relaxing. I found the room to be clean & stocked. The breakfast was amazing.
Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 28 juil. 2023
Thank you for the kind review. Hope to see you on your next visit.

10/10 Excellent

Douglas

Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 15 août 2023
Thank you for the good rating. Hope to see you on your next visit

10/10 Excellent

Paula, Jackson

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly and our room was clean. We will definitely return.
Séjour de 2 nuits en juillet 2023
Réponse de FOH-EC le 21 juil. 2023
Thank you for the kind review. Hope to see you on your next visit.

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome
The hotel was very clean, the rooms were comfortable, and the breakfast was varied and tasty. Each floor has a table in the hall that contained coffee, toilet paper, and napkins so that you didn’t have to ask for them at the front desk.
Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 18 juil. 2023
Thank you for the kind review. Hope to see you on your next visit.

6/10 Satisfaisant

Ronald

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room 217 probably needs some attention
I was a bit dissapointed and hesitant to leave this review as I frequently stay in Fairfield Inn & Suites all over the state of Louisiana and Florida for work and vacations. In fact just 3 days prior we had a wonderful 3 night stay in Pensacola, FL in the same hotel. For this experience though, I waited several minutes for counterperson to arrive to check me in, then with little interaction, and lightning speed gave me my room keys. However they didnt work, so I had to go back down and get them re programed. Room was dissapointing, bathroom had pubic hair on the floor, dark black boot footprints and what appeared to be dried blood in the shower. When i tried to clean the shower so my wife wouldnt see it the shower was the weakest water pressure I have ever experienced and not strong enough to reach the blood, so I went to the sink grabbed a washcloth and the water was so strong it blasted water all over me and the floor? At that point I needed to change and was too exhausted and frustrated to go back down again so we just dealt with it. The thermostat for the A/C on the wall was crooked and hanging by the wires and one screw, and near the A/C our feet were sticking to the carpet. The bed was clean and comfortable. and the A/C was strong and adequate. I did see that there was more than the usual occupancy so this was probably a rare experience room 217
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 10 juil. 2023
I would like to apologize for your experience here with us. I do thank you for bringing the issues to our attention as we will be sure to correct. We take pride in our hotel and do not want any guest to have a poor experience.

8/10 Bien

Marco

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was just renewed. Bathroom nice and clean and modernized. Room spacious and modernized. Great place to go for a work trip. Breakfast was decent, with many choices.
Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 8 juil. 2023
Thank you for the kind review. Come back and see us on your next trip.

10/10 Excellent

Carolyn

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just arrived late afternoon. Very impressed with the clean room. Check in staff very friendly. So far I love wverything.
Séjour de 1 nuit en juillet 2023
Réponse de FOH-EC le 7 juil. 2023
Thank you for the kind review.

10/10 Excellent

David Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was incredibly helpful and very nice. The lady at check-in went above and beyond to make sure we were happy with our room by allowing us to change rooms because of special needs of my wife. The hotel was clean and well kept. The breakfast was unbelievable and the lady was on top of everything. Loved our stay and will come back!!
Séjour de 5 nuits en juin 2023
Réponse de FOH-EC le 28 juin 2023
Thank you for the kind review about our staff and hotel. Hope to see you on your next trip.

8/10 Bien

LaJonya

Séjour de 4 nuits en juin 2023
Réponse de FOH-EC le 8 juil. 2023
Thank you for the good rating.

8/10 Bien

Landry

Séjour de 1 nuit en mai 2023
Réponse de FOH-EC le 9 juin 2023
Thank you for the feedback

4/10 Médiocre

David

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The shower would only get lukewarm. The light over the microwave would not turn off and shined in face all night
Séjour de 1 nuit en mai 2023
Réponse de FOH-EC le 2 juin 2023
I apologized for the inconvenience and thank you for bringing this to our attention. We will be sure to correct these issues and to avoid this for happening in the future.

10/10 Excellent

scott m

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff, clean room, great breakfast!
Réponse de FOH-EC le 31 mai 2023
Thank you for the kind review. See you on your next visit.

10/10 Excellent

Tracy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great service even when things went wrong!
The room was excellent. We had a King Suite, very satisfied. That evening the TV's and lighting went out in the bedroom and sitting room. The A/C and bathroom lighting along with mini-fridge area still had power. I checked for breaker and reset GFCI to no avail. Called the front desk and the attendant immediately came to the room and searched for a solution without success. He immediately went back to front desk, relocated us to an identical room and hand delivered the keys. He was very nice and made sure we were taken care of as quickly as possible. Will definitely stay at this location in the future.
Séjour de 1 nuit en mai 2023
Réponse de FOH-EC le 26 mai 2023
We are glad that he was able to assist you and help out in any way that he could.Thank you for the kind review. We hope to see you on your visit. Have a great day.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was really clean. Staff was nice. Breakfast was great.
Séjour de 2 nuits en mai 2023
Réponse de FOH-EC le 16 mai 2023
Thank you for the kind review. See you on your next visit! Have a great day!

8/10 Bien

Donald

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de FOH-EC le 12 mai 2023
Thank you for the kind review. Come back and see us.

4/10 Médiocre

Laeana

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bed bugs and spiders . NEVER had this problem I don’t understand even tho this was my first visit to this hotel.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Marina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de FOH-EC le 12 mai 2023
thank you for the king review. Come back and see us!

10/10 Excellent

Kimberley

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice place to stay
Hotel was in great condition, staff was friendly. Most of the hotel and room was clean. But the floor was very sticky; I had to wear shoes the entire time in the hotel room. Otherwise it was clean and in good condition.
Séjour de 1 nuit en mai 2023
Réponse de FOH-EC le 12 mai 2023
Thank you for the kind review. We look into issue to get that resolved. Come back and see us!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, clean, free breakfast
Séjour de 1 nuit en avril 2023
Réponse de FOH-EC le 28 avr. 2023
Thank you for your king review. Come back and see us.