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Avis sur Hilton Hawaiian Village Waikiki Beach Resort

4 out of 5
Hilton Hawaiian Village Waikiki Beach Resort
2005 Kalia Rd, Honolulu, HI

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 3290 avis sur 6524." "
Note des voyageurs de 8 (Bien), d’après 1501 avis sur 6524." "
Note des voyageurs de 6 (Satisfaisant), d’après 902 avis sur 6524." "
Note des voyageurs de 4 (Médiocre), d’après 464 avis sur 6524." "
Note des voyageurs de 2 (Horrible), d’après 367 avis sur 6524." "

8,6/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

jeremie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
C’était parfait sauf les activités sur le site étais très cher et de louer un parasol et des chaises longue pour une journée pourrait coûter un bon 100us pour une journée sinon le reste était parfait
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 16 oct. 2023
Aloha Jeremie,We're glad you enjoyed your stay at Hilton Hawaiian Village! Please note that the beach chairs and activities are provided by third-party vendors who set their own rates. The next time you're in town, we invite you to stay with us again.Sincerely,Guest Services Manager

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'ai aimé l'accès directement à la plage et les restos ainsi que les boutiques sur le cite.
Séjour de 9 nuits en février 2023
Réponse de General Manager le 3 mars 2023
Aloha Richard,We're so happy to know that our close location to the beach impressed you at Hilton Hawaiian Village. Please come back and see us again soon. Sincerely,Guest Services Manager

8/10 Bien

Nadia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On se perd un peu poour aller au checkin. Le top le cendredi soir de pourvoir voir des feux d'artifices. Très grand complexe il y a de quoi faire

10/10 Excellent

martin

Voyage en famille
Les points forts : Propreté
Tout est proche plage resto boutique mais un peu bruyant
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Michel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé. Belle vue.
Stationnement à 55 USD par jour...
Séjour de 3 nuits en mai 2022
Réponse de General Manager le 11 mai 2022
Aloha Michel, Thank you for taking the time to share how much you enjoyed your stay at Hilton Hawaiian Village. We are delighted to hear that you found our location convenient for your needs and enjoyed the views from our property. Please know our parking fee is comparable to others in the area, and we do have an Enterprise car rental company on-site where you can rent a car on the days you need one. We hope you will come back and see us again in the future. Sincerely, Guest Services Manager

8/10 Bien

frederic

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021

8/10 Bien

Myrtha

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Tres bon séjour. Nous avons demandé à changer de chambre pour des raisons de santé,notre interlocuteur a répondu favorablement et rapidement à notre demande.
Séjour de 4 nuits en décembre 2021
Réponse de General Manager le 17 déc. 2021
Aloha Myrtha, Our team strives to go above and beyond for our guests and we are delighted that we were able to get you into a better room. Thank you so much for the review. We can't wait to welcome you back to Hilton Hawaiian Village. Sincerely, Guest Services Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Établissement vieillot, énormément de monde mais aucun spectacle de danse offert de temps en temps. Beaucoup de service en moins sous couvert du covid !!!!
Séjour de 6 nuits en août 2021
Réponse de General Manager le 17 août 2021
Aloha, Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the age of the property, and we'll keep your comments in mind. Thank you for your patience with the changes to service during this time. We're sorry for any inconvenience, and we hope you'll consider staying with us again the next time you're in town. Sincerely, Guest Services Manager

10/10 Excellent

john

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view from our room was spectacular
Séjour de 3 nuits en mai 2024

10/10 Excellent

Ayanna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed this property. The Pegions are crazy but overall great experience
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Aloha Ayanna,Thank you for sharing your experience! We're delighted you enjoyed your stay and found the property appealing. While the pigeons can be lively, it's great to know they didn't overshadow your overall positive experience. We look forward to welcoming you back to Hilton Hawaiian Village for another enjoyable visit!Sincerely,Guest Services Manager

6/10 Satisfaisant

Lacie

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
.
Séjour de 5 nuits en mai 2024

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall the resort is very fun and offers a lot. You never have to leave the resort for anything. The service is great, and the rooms are beautiful. Only gripe is the beds are outdated and uncomfortable, and the pillows feel like deflated balloons. Other than that, the rooms offer great views.
Séjour de 8 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Aloha Michael,We're thrilled you had a fun-filled and relaxing stay at Hilton Hawaiian Village. It's our goal to provide everything you need for a memorable vacation, and we're happy to hear the service, beautiful rooms, and wide range of activities impressed you. Your feedback regarding the bed is appreciated. Our team continually evaluates ways to improve for our guests, and your comments are valuable to that process. We look forward to welcoming you back again soon.Sincerely,Guest Services Manager

10/10 Excellent

Roshawn Brandon

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024

8/10 Bien

Shizuka

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
ビーチやプールが楽しめて、ショッピングも楽しめて良い
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 28 mai 2024
アロハ、静香さんお客様からのお便りはいつも嬉しいものです。ビーチとプールをお楽しみいただけたようで嬉しく思います。またのお越しをお待ちしております。敬具ゲストサービスマネージャー

10/10 Excellent

Jared

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved how close everything was around the property. Multiple pools easy and in walking distance. The beach was right next to the hotel. Plenty of beach for everyone. Never felt crowded!
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Aloha Jared, It was a pleasure to welcome you to Hilton Hawaiian Village during your recent visit. We're so pleased to hear that our superb location, refreshing pools, and beautiful pools positively impacted your stay with us. Thank you for your five-star rating, and we cannot wait to see you again in the future!Sincerely,Guest Services Manager

8/10 Bien

Jesse

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en mai 2024

8/10 Bien

Zarek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn’t like how busy everything was. Everything cost and it was expensive. Parking is a huge rip off.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Aloha Zarek,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your opinion matters, and we appreciate your honesty. Given the opportunity, we would like to provide you with the welcoming environment you deserve. We hope you consider staying with us again.Sincerely,Guest Services Manager

10/10 Excellent

Mai Lea

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Loved our stay!
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Aloha Mai,Thank you for taking the time to leave a review. This helps us ensure every guest experience is a great one! It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.Sincerely,Guest Services Manager

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024

10/10 Excellent

Evelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024

10/10 Excellent

Leonardo

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was just as wonderful. I did miss not having a microwave
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Leonardo,We appreciate receiving feedback on your Hilton Hawaiian Village stay. It's fantastic that our team elevated your overall experience with their dedicated and personable service! Your suggestions are greatly appreciated and we will pass them on to the appropriate team for consideration. Thank you for sharing your thoughts. We eagerly anticipate your next visit to Waikiki and getting to provide another perfect stay!Sincerely,Guest Services Manager

10/10 Excellent

Yuichi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Uberのピックアップエリアがあって、便利だった
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
アロハ、ユウイチさんヒルトン・ハワイアン・ビレッジをお選びいただきありがとうございます。ピックアップエリアを気に入っていただけて嬉しく思います。またのお越しをお待ちしております。敬具ゲストサービスマネージャー

8/10 Bien

Hilmar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Aloha Hilmar,Thank you for your review! It was such a pleasure having you as our guest recently, and we are delighted you had an enjoyable visit. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Guest Services Manager

10/10 Excellent

Ji

Voyage en couple
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
The resort is good in overall. But the room really need some renovation work. The service is no good, we barely felt being served properly. Very good view easy shopping.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Ji,We're grateful to have hosted you at Hilton Hawaiian Village. Situated on world-famous Waikiki Beach, we're delighted you loved our iconic views of the ocean and Diamond Head Crater. Our team takes pride in delivering warm hospitality, so we're disappointed to read your comments. Rest assured, we'll refocus on providing the attentive service our guests expect. Thank you for the review and feedback, and please join us again. Sincerely,Guest Services Manager

8/10 Bien

cory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zz
Séjour de 8 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Cory,Thank you for sharing! We hope you had a relaxing experience at Hilton Hawaiian Village, and we look forward to welcoming you back for another comfortable stay.Sincerely,Guest Services Manager

10/10 Excellent

BETTY, DISPUTANTA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great . Expectations were met with all needs
Séjour de 8 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Betty,We're delighted you enjoyed your stay at Hilton Hawaiian Village! Please come see us again soon when you plan your next island getaway.Sincerely,Guest Services Manager

10/10 Excellent

Kimbaly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful!
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Elizabeth,It was a pleasure to welcome you to our little slice of paradise, and we are delighted you were impressed with your stay. Your lovely five-star review is truly appreciated and will be shared with the team. We look forward to welcoming you back to Hilton Hawaiian Village for another memorable visit.Sincerely,Guest Services Manager

10/10 Excellent

Tino

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing resort for all ages. We will be returning!
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Tino,Thank you for your short yet wonderful five-star review! We are thrilled we exceeded your expectations and look forward to welcoming you back to Hilton Hawaiian Village.Sincerely,Guest Services Manager

10/10 Excellent

Tien, east lyme

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Over all everything is good. Except when we checked in, There was no parking in the front, as we unloaded, we were treated terrible. Some of the valet folks need to be nice and more helpful since we are the hotel guests.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Tien,Thank you for your feedback. We're glad to hear that your stay was good overall. However, we're sorry to learn about your experience with our valet service during check-in. Our guests should always feel welcomed and supported, and we regret that this was not your experience. Your feedback is important to us, and we appreciate you bringing this to our attention. We hope to provide a better experience during your next visit. Thank you for staying with us.Sincerely,Guest Services Manager

10/10 Excellent

Huber garcia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Huber,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Hilton Hawaiian Village soon for another great stay.Sincerely,Guest Services Manager

6/10 Satisfaisant

Jennifer

Voyage en groupe, Voyage en couple
Les points forts : Propreté et personnel et service
Hotel staff are nice, however hotel is a little rundown and they nickel and dime you with ridiculous prices. Beautiful beach but they charge $45 for umbrella and $28 per lounge chair, plus parking $69 p/day.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Jennifer,Thank you for your feedback. We're glad you found our staff nice and enjoyed the beautiful beach. Yes, the beach umbrellas and chairs are sold by a third party company providing beach services to the public. All beaches in Hawaii are public beaches because access to the ocean and beaches must be given to all people and citizens of the state of Hawaii. Your comments are valuable to us, and we will consider them as we work to improve our guest experience. We hope to have the opportunity to provide you with a better stay in the future.

6/10 Satisfaisant

Alisa Nadine

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Water did not go down drain in bathtub. We informed the front desk but the issue was not resolved.
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Alisa,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with the bathroom. Please know we are normally known for our top-notch accommodations and professional service, so we apologize that this wasn't your experience. Your comments will be shared with the team to ensure we always adhere to our high standards. We hope to have another opportunity to welcome you back and impress you with our improvements.Sincerely,Guest Services Manager

10/10 Excellent

Robert

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hilton went over and beyond to make sure me and my family enjoyed our first trip to Hawaii. We had zero bad experiences here. Would definitely take my family here again. Kids were 12 and 9 and they loved it here. Dont hesitant to book here if you're family traveling
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Robert,Thank you for choosing Hilton Hawaiian Village. Our team is delighted you had a fabulous stay with us and we appreciate your recommendation! We take pride in providing an excellent experience, and we are grateful you took the time to leave us a review. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable time.Sincerely, Guest Services Manager

8/10 Bien

Neifre, Cutler Bay

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is good, the rooms are old, they need to be renovated, the water in the pool was really cold we ask for a heated pool they sent us around checking another tower but they didn’t have any heating pools, the beach in the back is open we saw people from outside getting in our pool no one was checking at the entrance.
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Neifre,Thank you for choosing Hilton Hawaiian Village. We're glad you found our resort pleasant, but we regret the issues you faced with the pool and room condition. Your comments about the pool temperature and security are noted, and we'll address these to improve our services. We hope to provide a more comfortable and secure stay in the future.Sincerely,Guest Services Manager

8/10 Bien

Ann Marquel Lavendar

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
We liked the proximity to the beach. The rooms felt dated, there were problems with the ac daily but they did send someone quickly each time to reset it. We didn’t like that we couldn’t log into our streaming services on the television and were stuck watching regular tv. That felt antiquated and unnecessary and was a major detraction from returning to the resort in the future. They didn’t even have hbo access or even pay per view movies. They gave us a dvd rental card, which meant walking around the resort until you hopefully found one of their dvd kiosks and then there was nothing in it you would want to watch. Pretty much everything closes by 9 pm unless you want to go to a bar, which we don’t, so having something decent for television while we wind down would be preferable. The food was not great. The restaurants we were went to on premises were 2-3 star at best. There is an excellent ice cream shop. Room service has a really good burger. The Italian restaurant on premises is just weird, like the chicken parm I ordered wasn’t served with pasta, but potatoes. It was odd. We did find a good pho place about 1/2 mile away. Overall we still enjoyed our stay but unlikely to stay at the same resort again, especially with the ridiculous amount they tacked on for “resort fees” which were $35 per person per night and there was nothing in the amenities that was worth an extra $70 a day. I expected higher quality. We fell in love with Hawai’i but not the Hilton.
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Ann,Thank you for taking a moment to share your honest thoughts. It was a pleasure having you as our guest, and we appreciate your kind praise for our idyllic location and proximity to the beach. However, we regret that you were not fully satisfied with your experience. Your feedback about our accommodations and amenities will be shared internally to ensure any opportunity for improvement is seized. Please know that in addition to the DVD rentals, our Resort Charge includes internet access, cultural activities, morning exercise classes, and discounts for activities/spa services, among other things. The full list is available on our website. Take care, and we wish you safe travels.Sincerely,Guest Services Manager

10/10 Excellent

Yiwei

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gd
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Yiwei,Thank you for your feedback! We're glad you had a five-star stay at Hilton Hawaiian Village, and we look forward to welcoming you back again.Sincerely,Guest Services Manager

6/10 Satisfaisant

juan carlos

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Valet parking and self parking to expensive
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Juan,We thank you for sharing your comments with us. We're sorry to hear about your experience with us, and we keep guest feedback like yours in mind when we periodically review our prices to ensure we're offering a fair value. We hope you will consider staying with us again.Sincerely,Guest Services Manager

10/10 Excellent

Dulce

Séjour de 8 nuits en avril 2024

10/10 Excellent

Jamilla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked everything. I will definitely be staying again every year.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Jamilla,We're delighted you enjoyed your stay at Hilton Hawaiian Village, and we look forward to your next visit.Sincerely,Guest Services Manager

10/10 Excellent

Lovette

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very leisure and easy to get to. The staff was great.
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Lovette,We're thrilled you found our location convenient and easily accessible. Our team is dedicated to providing exceptional service to all our guests, and we're delighted that our efforts were appreciated. We can't wait to welcome you back to Hilton Hawaiian Village for another enjoyable stay!Sincerely,Guest Services Manager

6/10 Satisfaisant

john

Voyage en famille
I’ve been coming to Hawaii for years. Always stayed at Hawaiian Hilton village. I’ve just seen the quality of care for the buildings and rooms drop. Hallways and rooms were not vacuumed. Food in the village was the poorest quality I have ever experienced from a resort. The village lost power for hours and my wife and I were stuck in our rooms on the 27th floor. Once elevators started we had to eat in town because village stores and restaurants had no power. It rained all week and the grounds where flooded many stores and shops closed for flooding. There was no entertainment at night. Village bars all shut down. Had to go outside of village for entertainment and Hawaii has become very unsafe. Police sirens all day and night.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha John,Thank you for being a loyal guest and for your review. We are disappointed your experience this time was not as expected. Please accept our sincere apologies for any concerns with our property. We will share your comments with our team and correct the issues you described. Again, thank you for your continued loyalty, and we hope you will allow us another opportunity to deliver the type of experience you expected and deserve. Sincerely,Guest Services Manager

10/10 Excellent

Homer

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Homer,It warms our hearts to know that you had a great time with us overall. We trust that everything was in order for your stay and we hope to see you again soon. Sincerely,Guest Services Manager

6/10 Satisfaisant

Calvin

Voyage en couple
Les points forts : Propreté et équipements
Very over priced, expensive parking $65 per day!!! They won’t allow Lyft or Uber to pick up at lobby, pool is over run with small children. $50 resort fee! I’m usually happy with Hilton, but not this time.I paid for a resort view and the host said that means no view.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Calvin,We're sorry to hear that you didn't have a good time with us overall and we apologize for any disappointment in our value. All of your feedback is gratefully received and will be kept in mind for the future. Please consider coming back to join us again soon; we're confident that we can impress you. Sincerely,Guest Services Manager

10/10 Excellent

Kentaro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en mai 2024

10/10 Excellent

Yesenia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean resort . Dont even have to leave the resort. It has everything: ABC store, Honolulu Cookie Co, Louie Vuitton, starbucks, ice cream, lagoon to paddle board. Really nice resort would definitely return.
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Aloha Yesenia,Thank you for staying with us at Hilton Hawaiian Village and for complimenting the many features of our fantastic resort! Your feedback regarding our clean and well-appointed property is greatly appreciated. It was our pleasure having you visit, and we look forward to hosting you again for another exceptional stay!Sincerely,Guest Services Manager

10/10 Excellent

Satish Kumar, Rocklin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

Jason, Warrensburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theirs nothing I could say badly about your place it's all you say about it wonderful experience we had and the staff at the Alii tower were helpful and polite also the maid miss Ha was the best.
Séjour de 12 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Aloha Richard,We're delighted you enjoyed your stay at Hilton Hawaiian Village and that you felt welcome while you were here. The next time you're in town, please come see us again.Sincerely,Guest Services Manager

6/10 Satisfaisant

James, Jacksonville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Expensive parking and resort fee
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Aloha James,Thank you for your feedback. We understand the concern regarding parking and resort fees. Our rates are comparable with the other hotels in Waikiki. Your input is valuable as we continually strive to enhance our guest experience. We hope to welcome you back for a more satisfying stay in the future.Sincerely,Guest Services Manager