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Avis sur One Eight One Hotel Serviced Residences

4 out of 5
One Eight One Hotel Serviced Residences
Connaught Road West, 181, Hong Kong, Hong Kong Island

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 226 avis sur 291." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 291." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 291." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 291." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 291." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

CHRIS

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2023

10/10 Excellent

Florence

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed 7 nights in total. Friendly and accommodating staff at all level. Especially the staff at the front entrance. Keeping very clean in all areas. Shuttle bus services are excellent. Whenever you need help,they will be there for you. Short distances to bus,Tram and MTR stations. The equipment at the Gym are excellent. Overall comments are excellent.
Séjour de 7 nuits en mai 2024

10/10 Excellent

YURIMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

clarence ka ho

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family members had an enjoyable stay, especially we are grateful for the complimentary room upgrade, bottle of wine and the courteous receptionist. Good service means most likely to have a return customer.
Séjour de 1 nuit en mai 2024
Réponse de Ken Fung General Manager le 13 mai 2024
Dear Clarence ka ho,Thank you very much for taking the time to share your valuable feedback with us on the Expedia review!We are pleased to learn that you enjoyed every aspect of your stay at One-Eight-One Hotel & Serviced Residences, especially the service provided by our team. We are pleased to read that you appreciated the room upgrade as well as room cleanliness and amenities, which enhanced your overall experience.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences and thank you for sharing your comment on Expedia again.With kind regards,

10/10 Excellent

Yat San

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

YUKO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

8/10 Bien

Jing

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roomy and clean hotel in a decent neighborhood.
Séjour de 3 nuits en avril 2024
Réponse de Ken Fung General Manager le 6 mai 2024
Dear Jing,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, room size, amenities, facilities and hotel location. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

QiLi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 Horrible

Yuk Chong

Séjour de 3 nuits en décembre 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My preferred residence near to HKU.
Séjour de 3 nuits en avril 2024
Réponse de Ken Fung General Manager le 30 avr. 2024
Dear John,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, amenities and hotel location. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Tracy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is very convenient to the transit. The gentleman in the morning was very friendly to all customers and very helpful offering suggestion on where to go and how to take the train.
Séjour de 3 nuits en avril 2024
Réponse de Ken Fung General Manager le 23 avr. 2024
Dear Tracy,Thank you for choosing One-Eight-One Hotel & Serviced Residences again and taking the time to write a review about your recent stay.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, amenities and hotel location. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With warmest regards,

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really loved staying here. Exceptionally clean and the service was amazing. Everyone I encountered were very kind and helpful!!
Séjour de 2 nuits en avril 2024
Réponse de Ken Fung General Manager le 23 avr. 2024
Dear John,Thank you for choosing One-Eight-One Hotel & Serviced Residences again and taking the time to write a review about your recent stay.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, amenities, hotel facilities and location. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With warmest regards,

10/10 Excellent

Yuk Ming

Séjour de 1 nuit en avril 2024

10/10 Excellent

Eunbeom

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
너무 친절하고 깨끗하고 크고 좋아요
Séjour de 3 nuits en avril 2024
Réponse de Ken Fung General Manager le 17 avr. 2024
Dear Eunbeom,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, room size, amenities and hotel facilities. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

SATOSHI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Fumito

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Kin Wa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024

2/10 Horrible

David

Voyage en famille
We checked in March 21 and checked out March 23 with extended check-out at 6 PM on the 23rd. When I booked the hotel on Expedia, I didn't notice $49 per night charge was added to the bill for my 11-year-old son, even though the hotel webpage on Expedia.com clearly states any children 11 or under would not incur extra charge if the child does not require additional bed. When checked into the hotel room, I noticed an extra folding bed was in the room which we didn't need, so we called the front desk to remove it. At this point I realized Expedia over-charged $98 for my son for the entire stay. Hotel staff came to remove the extra bed around 8 PM on the 21st. Shortly after, they called our room about the extra charge. My husband showed them the child policy on Expedia site and told them we would not pay for something we didn't use. They seemed to agree. At 6 PM on March 23rd, while checking out, without me asking, the young lady at the front desk told me that they could not refund me directly because Expedia charged me directly when I booked the hotel, but they already contacted Expedia about this incident such that I should call Expedia to get a refund. On March 25, we called Expedia. On March 27, Expedia came back saying that after multiple tries, they weren't able to obtain an approval from the property manager to waive the charge fee. We would not change the low rating until you both work together to resolve the issue (Expedia itinerary 72784453816863).
Séjour de 2 nuits en mars 2024
Réponse de Ken Fung General Manager le 2 avr. 2024
Dear David,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We take your feedback very seriously and I sincerely apologize for the shortfalls you experienced during your stay with us. Please be assured that our team has been notified for the immediate evaluation.We thank you again for your comments and will certainly take these into account for the continuous improvement of our service standards. We hope to have the opportunity to welcome you back so that we can restore your faith on our team.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Ying Meng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly and helpful staff.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Ying Meng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly and very helpful staff
Séjour de 1 nuit en mars 2024

10/10 Excellent

Mingwei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

10/10 Excellent

Shin Tung, Daly City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service and extreme friendly staff. My wife and I spent the last 5 night in this hotel on our anniversary. The staff are very friendly. Front desk very accommodating. The bell captain Max is very passionate. He not only gave us advice on local eateries and directions to get there. When we do not have the coins for the tram fare, he pulled several coins from his own pocket to give us for the fare. It is beyond the call of duty. the kindness and generosity out of this world. It is a reflection this young man has a very kind and warm heart and made us feel very good about our staying. The young man, Bruce, is very helpful in getting us a taxi and loading our baggage on our departure. All in all, very excellent experience and a complete satisfaction on our stay. We’ll be back.
Séjour de 5 nuits en mars 2024
Réponse de Ken Fung General Manager le 22 mars 2024
Dear Shin Tung,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular the passionate services provided by our colleagues. We have shared your compliments with the team, especially with Max and Bruce from our concierge team who made your anniversary trip memorable.We look forward to welcome you back to One-Eight-One Hotel & Serviced Residences for another fantastic stay in the future and thank you for sharing your comment on Expedia.com again.With kind regards,

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would definitely stay here again. From my room to customer service, it was superb.
Séjour de 2 nuits en mars 2024
Réponse de Ken Fung General Manager le 22 mars 2024
Dear Kenneth,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, amenities and hotel facilities. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Sunru, Walnut Creek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Concierge service excellent. Daniel is an asset to the team.
Séjour de 10 nuits en janvier 2024
Réponse de Ken Fung General Manager le 22 mars 2024
Dear Sunru, Walnut Creek,Thank you very much for taking the time to share your valuable feedback with 10/10 on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness and the facilities of our hotel. You also appreciated the passionate services provided by our colleagues. We have shared your compliments with the team, especially with Daniel from our concierge team who made your stay more enjoyable.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With warmest regards,

8/10 Bien

Junko, Minato

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Great view from our room.
Séjour de 5 nuits en mars 2024
Réponse de Ken Fung General Manager le 15 mars 2024
Dear Junko, Minato,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are delighted to read that you enjoyed every facet of your experiences at One-Eight-One Hotel & Serviced Residences, in particular on the scenery from our harbour view room, room cleanliness and attentive services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Sue

Voyage en couple
Les points forts : Équipements
Very convenient close to MTR concierge very helpful which make my stay a lot more easier
Séjour de 6 nuits en mars 2024
Réponse de Ken Fung General Manager le 13 mars 2024
Dear Sue,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on hotel location. You also appreciated the passionate services provided by our colleagues. We have shared your compliments with our concierge team who made your stay more enjoyable.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Nam, san diego

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would definitely recommend this hotel to everyone and I will stay here next time I come back to HK. The staff are very friendly and helpful. The room is spacious and super clean. There are many good eateries nearby and the A12 bus from the airport only takes about 40 minutes to get here.
Séjour de 3 nuits en mars 2024
Réponse de Ken Fung General Manager le 8 mars 2024
Dear Nam,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are delighted to read that you enjoyed every facet of your experiences at One-Eight-One Hotel & Serviced Residences, in particular on room size, cleanliness and hotel location. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

yuka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Ian

Nice rooms
Séjour de 1 nuit en mars 2024
Réponse de Ken Fung General Manager le 6 mars 2024
Dear Ian,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to hear that you enjoyed your stay and had a wonderful experience with us, especially in regards to the hotel room.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Yuko

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
お部屋が広くて清潔。お部屋にお皿やカトラリーもひと通り置いてあり、駅から近くて様々なお店もあってとても便利。静かだけどトラムの乗り場もすぐ近くにある。スタッフの対応も素晴らしくまた利用したいと思う。
Séjour de 2 nuits en février 2024
Réponse de Ken Fung General Manager le 1 mars 2024
Dear Yuko,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room size, cleanliness, amenities and hotel location. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With warmest regards,

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff members are very friendly and helpful with our additional requests during our stay. The hotel is within easy walking distance to trams and the HK Uni subway station allowing ready access to popular tourist areas in HK island and Kowloon. Lots of eateries near the hotel and in the adjacent suburb Kennedy Town. There is a Chinese vegetarian takeaway outlet within 5 min walk from the hotel.
Réponse de Ken Fung General Manager le 1 mars 2024
Dear David,Thank you very much for taking the time to share your valuable feedback with 10/10 on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, room amenities, facilities and hotel location. You were also impressed by the passionate services provided by our colleagues.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With warmest regards,

8/10 Bien

Hoi Yan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staffs are very friendly, the only thing I did not like about the room is that it's missing a full body mirror. Everything else is great
Séjour de 2 nuits en février 2024
Réponse de Ken Fung General Manager le 26 févr. 2024
Dear Hoi Yan,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, amenities and hotel facilities. You were also impressed by the passionate services provided by our colleagues.Regarding your comment on the dressing mirror in room. Please rest assured it can be available prior to your next visit to our hotel when you confirmed and advised us your reservation with our team.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With warmest regards,

10/10 Excellent

Jun, Vancouver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything is very good!
Séjour de 2 nuits en février 2024
Réponse de Ken Fung General Manager le 23 févr. 2024
Dear Jun,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are delighted to read that you enjoyed every facet of your experiences at One-Eight-One Hotel & Serviced Residences, in particular on the room cleanliness, hotel facilities and attentive services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

David

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Conveniently located
It would be excellent if there is a dressing mirror and the switches by the bedside are all lit up so that you can tell which switch is for what in the dark We love best the shower head adjustments with so much water pressure that's un comparable. The hotel is conveniently located to all mode of public transportation like tram, buses to all parts of HK, Kowloon & NT. The max walk is less than 9mins to the subway turnstile.( 5 mins to B1 entrance of the station) definitely recommend to others. Amenities such as washer&dryer (include complimemtary detergent) and gym avaiable 24/7 is a plus Price is a bit on the high side
Séjour de 2 nuits en février 2024
Réponse de Ken Fung General Manager le 23 févr. 2024
Dear Customer,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on hotel location, room cleanliness, amenities and bathroom facilities. You were also impressed by the 24-hour gym room and convenient location of the hotel.Regarding your comment on the dressing mirror in room. Please rest assured it can be available prior to your next visit to our hotel when you confirmed and advised us your reservation with our team. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With warmest regards,

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly and helpful staff
Séjour de 6 nuits en février 2024
Réponse de Ken Fung General Manager le 22 févr. 2024
Dear Mike,Thank you for choosing One-Eight-One Hotel & Serviced Residences again and taking the time to write a review about your recent stay.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, hotel ambience and the passionate services provided by our colleagues.We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences.With warmest regards,

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024

10/10 Excellent

Dave, Winnetka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly
Séjour de 4 nuits en février 2024
Réponse de Ken Fung General Manager le 22 févr. 2024
Dear Dave,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on the room cleanliness, amenities and hotel facilities. You were also impressed by the friendly services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Seungho

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Enoch

Séjour de 5 nuits en février 2024

10/10 Excellent

Andrew

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely love this hotel - it’s our go-to whenever we visit HK. Great location minutes from MTR and plenty of shops etc nearby. Rooms are spacious, clean, everything you need for a good stay. Staff are fantastic - make you feel like a VIP every time you see them. Concierge is excellent. All our requests were accommodated and it feels like the staff always find solutions or go above and beyond to help guests. Can’t recommend this place highly enough! Top tip: get a harbour view room for lovely views across Victoria Harbour, great to wake up to each morning!
Séjour de 3 nuits en février 2024
Réponse de Ken Fung General Manager le 22 févr. 2024
Dear Andrew，Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on the scenery from our harbour view room, room size, cleanliness and hotel location. You also appreciated the passionate services provided by our colleagues. We have shared your compliments with the team, especially with our concierge team who made your stay more enjoyable.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Wei Cheng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024

10/10 Excellent

YoungJoon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
아늑하고 편한 호텔
호텔위치가 도심에서는 아주 약간 떨어져 있지만 홍콩대역이나 트램 등 대중교통에 대한 접근성은 잘되어 있음. 무엇보다도 다른 호텔보다 넓고 가성비가 나쁘지 않음
Séjour de 3 nuits en janvier 2024
Réponse de Ken Fung General Manager le 9 févr. 2024
Dear YoungJoon,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on hotel room size and hotel location.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Ka Yau

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anything so good
Séjour de 1 nuit en janvier 2024
Réponse de Ken Fung General Manager le 5 févr. 2024
Dear Ka Yau,Thank you very much for taking the time to share your valuable feedback with 10/10 on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness and hotel facilities. You also appreciated the passionate services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en janvier 2024

10/10 Excellent

Ryota

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 2 nuits en janvier 2024
Réponse de Ken Fung General Manager le 5 févr. 2024
Dear Ryota,Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review!We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on hotel cleanliness and facilities. You also appreciated the passionate services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

8/10 Bien

Paul

Les points forts : Infrastructures et conditions de l’hébergement
Good location
Réponse de Ken Fung General Manager le 5 févr. 2024
Dear Paul,Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences.We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on hotel location and facilities. We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences.With kind regards,

10/10 Excellent

Pia

Séjour de 3 nuits en janvier 2024