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Avis sur Country Inn & Suites by Radisson, Holland, MI

3 out of 5
Country Inn & Suites by Radisson, Holland, MI
12260 James St, Holland, MI

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 403 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 334 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 77 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 1002." "

8,2/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Lionel

Voyage en famille
Les points forts : Propreté et confort de la chambre
Literie confortable. Petit déjeuner vraiment moyen. Propreté acceptable. Service insuffisant (serviettes de piscine manquantes, petit déjeuner vide)
Séjour de 1 nuit en février 2020
Réponse de CI Staff le 2 mars 2020
Dear Lionel, Thank you for reaching out and writing your review. We are sorry you were not satisfied with our breakfast and sorry the pool was out of towels. Hope you will stay with us again.

6/10 Satisfaisant

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Arben

Voyage en famille
Les points forts : Personnel et service
It was average at best but I guess you get what you pay for even though it was overpriced because of the holiday season/festivals in the area
Séjour de 1 nuit en mai 2024

10/10 Excellent

Elaine G

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly, facility was very clean.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Eva, Wyandotte

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was clean and in a great location.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was quiet and you didn’t hear your neighbors. It was clean and the breakfast was fine. No complaints about it at all.
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Catherine

Voyage en couple
We had used Kleenex between bed and nightstand, sink was slow to drain, and fan was super loud.
Séjour de 2 nuits en mai 2024

8/10 Bien

Judy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hard to find.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Deborah

Les points forts : Équipements
Easy check in and very clean! The pool was crystal clean
Séjour de 1 nuit en mai 2024

8/10 Bien

Kyle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is close every thing.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Elena, Bloomington

Voyage en famille, Voyage avec des animaux de compagnie
Shared onsite.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

John

Voyage en couple
Fine for the night. Could use some updating.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Edward

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the look of the hotel. Their breakfast dining area was a great size and the breakfasts had a nice variety. The staff were extremely helpful and pleasant. Would definitely stay there again.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Kim

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Run down property, surface somewhat clean but the whole place needs deep cleaning and refurbishing. Shutters missing, wall paper pealing off, grime in corners of the bathroom, facet in shower had plastic device overtop making it usable but not repaired. Carpet very old and dirty/ sticky. Looks like the owners have not invested much if anything to the property in a very long time. Weird location in the back parking lot of a mostly abandoned shopping center with few signs of the hotel. To top it off my credit card was charged a $100 deposit plus 2 other charges totally double the rate I booked and the manager told me to check with my bank- “ it’s a system issue”. Very very disappointing experience.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Eileen

Voyage en couple
Les points forts : Personnel et service
The whole place needs an update. Also, not in a great area. The strip mall you drive by to get to the property is deserted. Staff was ok. The only great thing was the soft towels!
Séjour de 1 nuit en avril 2024

8/10 Bien

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Street light was outside my window
Séjour de 1 nuit en avril 2024

8/10 Bien

Cindy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The rooms need to be updated.
Séjour de 2 nuits en avril 2024

8/10 Bien

Barbara, Joliet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No complaints. Good hotel room.
Séjour de 1 nuit en avril 2024

8/10 Bien

Elaine

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024

10/10 Excellent

Ethan

Séjour de 4 nuits en avril 2024

8/10 Bien

Mary Anne

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Close to attractions
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

jo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Can improve overall cleanliness. Inside of windows dirty and needs tlc. Spot in shower of 247 not clean. Walls and ceilings show drywall patches and stains. Beds and floors clean so that was good. Breakfast was good and service great! Coffee not so good.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Geralyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was located close to the downtown area. It was clean and the staff was courteous. Our room was next to a family that had an infant so sleeping was not the greatest but that was not the fault of the hotel.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Wilma

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

8/10 Bien

Marla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great hotel for us as it was centrally located to all the antique shops. Easy to find, very nice staff, and great breakfast. The black out shades were two different lengths and one side was 2 inches above the bottomof the widow, so it let in a lot of light. Unfortunatley for us, the king size bed was too soft and killed my back, so i got very little sleep.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Janet, Dorr

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable beds. Clean. The staff responded quickly to our requests.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Georgia

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very good value. Front desk very friendly and welcoming. Beds and pillows comfortable. Having coffee and tea available as well as chocolate chip cookies throughout afternoon nice touch. Breakfast offerings were far more than expected.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Christian

Les points forts : Équipements
I love saying there the pool and the gym are so fun and nice
Séjour de 1 nuit en avril 2024

10/10 Excellent

David

Séjour de 1 nuit en mars 2024

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a nice stay.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Timothy M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The attendant was very friendly
Séjour de 1 nuit en mars 2024

8/10 Bien

Christopher

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, quiet location. Clean . Will stay afain!
Séjour de 1 nuit en mars 2024

8/10 Bien

Kevin, Plymouth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff!
Séjour de 1 nuit en mars 2024

2/10 Horrible

Deb

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jasmine at the front desk was very professional and was willing to help anyway she could
Séjour de 2 nuits en mars 2024

8/10 Bien

Debbie

Les points forts : Équipements
It was set back from the highway.
Séjour de 2 nuits en mars 2024

8/10 Bien

Kate

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very helpful and friendly. My only complaint is that the walls were very thin, and I heard things from next door that I'd rather not.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jemal

Séjour de 1 nuit en mars 2024

2/10 Horrible

Michael

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed there 25 years ago and it hasn’t changed. In a bad way. The property needs to be bombed. Seriously. Old, warn, filthy and a cleaning room staff who begs for tips by knocking at your door at different times of the day holding towels. Not kidding! The only nice, helpful people were the 2 gals at the front desk on 2 different shifts, albeit in tee shirts and or sweat pants. It looked like they were called into their shifts while sleeping & fell out of bed to get to work quickly. The young man at breakfast said I’m sorry at least 4 times as there were several items out of stock. He actually took a picture of the fridge & shelves in the back room showing my how bare it was. We won’t be back.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Ivan, Holland

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Room was not really that clean. There was a dirty wash cloth in the corner of the room and it was kinda dusty. The sheets on the bed also has quite a few stains
Séjour de 2 nuits en mars 2024

10/10 Excellent

Greylyn

Séjour de 1 nuit en février 2024

4/10 Médiocre

Felicia

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Allie le 10 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

cindey

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Allie le 10 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Satisfaisant

Cynthia

Voyage en couple
Les points forts : Propreté et personnel et service
It was conveniently located; the staff was polite and the rooms were clean. The area felt very old with large vacant buildings adjacent to the property. The breakfast was also mediocre at best.
Séjour de 5 nuits en février 2024
Réponse de Allie le 10 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bien

Troy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekly Travels
Staff ways very Friendly. Pretty clean, comfortable bed, nice big TV to watch.
Séjour de 1 nuit en janvier 2024
Réponse de Allie le 6 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jennifer

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden. Quaint. Quiet. Cool Staff!
It was quiet, even though our room faced the on or off ramp to the Highway. It was tucked away, hidden, I like that. We had blizzard weather so not a lot of traffic and the hotel seemed pretty empty, even for a weekday. Staff are cool. Told me of some specialty stores and great places to eat nearby. Room was cozy and bed was very comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de Allie le 6 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Allie le 6 févr. 2024
Thank you for the wonderful score! Look forward to seeing you again!

10/10 Excellent

Rowan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stop over. Staff great!
Séjour de 1 nuit en janvier 2024
Réponse de Allie le 21 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jaime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 13 nuits en décembre 2023
Réponse de Allie le 21 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bien

Linda

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Allie le 21 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!