Vue depuis l’hébergement

Avis sur Travelodge Hotel Hobart

4 out of 5
Travelodge Hotel Hobart
167 Macquarie Street, Hobart, TAS

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 341 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 397 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 170 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 68 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1002." "

8,6/10

Propreté

8,6/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Lorraine

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
L'emplacement,la propreté,
Séjour de 4 nuits en mars 2024
Réponse de Pink le 9 mars 2024
Lorraine,Il semble que vous appréciez l'emplacement et la propreté de l'établissement. Nous sommes ravis que ces aspects aient contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité absolue, et nous sommes reconnaissants de votre retour positif à cet égard. Si vous avez d'autres commentaires ou suggestions sur la façon dont nous pourrions améliorer votre expérience lors de votre prochain séjour, n'hésitez pas à nous en faire part. Nous sommes là pour vous offrir un service exceptionnel à chaque fois que vous nous rendez visite. Merci d'avoir choisi notre établissement, et nous avons hâte de vous accueillir à nouveau bientôt !Sincere,Pink Pham

8/10 Bien

Stéphane

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Trop cher
La chambre est petite, mais le lit est confortable. C’était le festival du bateau en bois alors le prix pour la chambre était exorbitant! Le réceptionniste nous a donné de mauvaises indications pour nous rendre au « liquor store», nous envoyant du côté opposé d’où il est situé. 😡 En tant que membre silver, j’avais le droit à une bouteille de vin, mais si je ne l’avais pas demandée, on ne me l’aurait pas donnée.
Séjour de 4 nuits en février 2023
Réponse de Mike Nguyen le 13 févr. 2023
Dear Stephane, we very much appreciated your comments regarding your recent stay at Travelodge Hotel Hobart. I will be sure to share your feedback with our team. I am so sorry to hear that there were some drawbacks during your stay. We do our best to advertise our hotel rooms and the amenities online and I am sorry we could not fully meet your expectations during this stay however I am sure this feedback will motivate our team to better our services in the future. Apart from that I am so thrilled to know that you enjoyed our signature dream catcher mattress quality. We hope to see you again in the near future. Kind Regards, Mike Nguyen Duty Manager

6/10 Satisfaisant

Paul

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
L'accueil n'était pas hyper chaleureux et franchement pas d'une super aide, notamment pour trouver à dîner dans le quartier.
Séjour de 1 nuit en décembre 2019
Réponse de Mark le 29 déc. 2019
Cher anonyme Merci beaucoup d'avoir pris le temps de réviser. Nous sommes déçus d'apprendre que nous n'avons pas répondu à vos attentes. Chez Travelodge, nous prenons plaisir à fournir un service de qualité à tous nos clients. Nous aborderons ce problème, car nous sommes en plein cœur de Hobart et il y a une abondance de restaurants et d'aventures passionnantes à poursuivre, à partir de notre hôtel. Sincères amitiés, marque Travelodge Hotel Hobart

6/10 Satisfaisant

DAMIEN

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en août 2019
Réponse de Sarah le 19 août 2019
Thanks for your feedback!

8/10 Bien

carmel

Voyage en famille
Les points forts : Propreté
Location good.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room had nice amenities and very comfortable bed. Hotel was close to everything. Safe and quiet. Nice foyer and staff. The room I selected was the compact queen and it had very limited space around the room. No room for two suitcases on the floor and had only one padded stool to sit on. But very much enjoyed my solo stay at this hotel.
Séjour de 3 nuits en mai 2024
Réponse de shikha le 17 mai 2024
Dear Patrick,Thank you very much for taking the time to share your feedback following your recent stay with us in the beautiful city of Hobart. We truly appreciate your kind words and are delighted to hear that you enjoyed your time here. It was our pleasure to have you as our guest, and we're thrilled to know that your experience with us met your expectations.We're especially glad to hear that you found the location convenient and that our staff were able to make your stay memorable.We can't wait to welcome you back for another wonderful stay.Warm regards,Shikha Shrestha Manager on Duty

8/10 Bien

Sally

Voyage en groupe
Les points forts : Propreté
Good accommodation for reasonable price. Beds were comfy. Breakfast was very tasty. Shower hot. Rooms very cramped
Séjour de 2 nuits en avril 2024
Réponse de Raphael Anyie le 3 mai 2024
Dear Sally,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.We, from the Travelodge Hobart Team, would like to wish you all the best and we hope to hear from you again soon.

8/10 Bien

Zachary Mathew

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Raphael Anyie le 3 mai 2024
Dear Zachary,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.We, from the Travelodge Hobart Team, would like to wish you all the best and we hope to hear from you again soon.

10/10 Excellent

Daniel King

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Economical and close to everything
Séjour de 3 nuits en avril 2024
Réponse de Raphael Anyie le 3 mai 2024
Dear Daniel,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.We, from the Travelodge Hobart Team, would like to wish you all the best and we hope to hear from you again soon.

6/10 Satisfaisant

Rosemarie

Les points forts : Personnel et service
The bathroom is too small . Not enough bench space and the shower is tiny
Séjour de 2 nuits en avril 2024
Réponse de Jeff le 16 avr. 2024
Dear Rosemarie, Thank you for sharing your feedback with us! We understand your concerns regarding the size of the rooms, as well as the lack of space of the tables in the room. Our aim is to provide comfortable and well-equipped accommodations for all our guests, and it's clear that we fell short in this regard. Thank you again for sharing your experience with us, and we hope to have the opportunity to welcome you back in the future under more favourable circumstances. Warm regards, Jeffrey Chan Hotel Duty Manager

6/10 Satisfaisant

Stephen, Alexandria

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good location. Basic hotel. Great price.
Séjour de 1 nuit en mars 2024
Réponse de Pink le 10 avr. 2024
Dear Stephen, Thank you for taking the time to provide a positive review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and we thrilled to know that you enjoyed your stay with us also it is always a pleasure to receive positive feedback on our location and pricing. We look forward to your next stay with us! Kind regards, Pink Pham Duty Manager

10/10 Excellent

Hong tiow

Séjour de 3 nuits en avril 2024
Réponse de shikha le 27 avr. 2024
Dear Hong, Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated. We're delighted to hear that you had a pleasant experience during your time with us. It was our pleasure to host you, and we hope you enjoyed every aspect of your stay. Our team looks forward to welcoming you back in the future. Warm regards, Shikha Shrestha Manager on Duty

8/10 Bien

Ngai Yui

Séjour de 5 nuits en mars 2024
Réponse de shikha le 25 avr. 2024
Dear Ngai Yui,Thank you for taking the time to rate us. We hope your recent stay was wonderful.We eagerly await the opportunity to welcome you back in the future.Best regards,Shikha ShresthaManager on Duty

8/10 Bien

Eng Ann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bathroom is a bit small with not much wiggle room. There is no ceiling light in the room that I stayed so it was a bit too dark after nightfall. Nevertheless, it is still a nice hotel.
Séjour de 1 nuit en mars 2024
Réponse de shikha le 6 avr. 2024
Dear Eng,Thank you for sharing your feedback regarding your recent stay at Travelodge Hotel Hobart. We sincerely apologize for any inconvenience you experienced, particularly regarding the size of our bathroom. Please know that we strive to accurately represent our rooms online, and we regret that this aspect did not meet your expectations. However, we are delighted to hear that overall, you enjoyed your time with us.Please stay in touch and inform us if you plan on returning to Hobart. We are committed to ensuring that your next visit will be memorable and comfortable.Looking forward to welcoming you back soon!Kind regards,Shikha ShresthaManager on Duty

10/10 Excellent

sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de shikha le 2 avr. 2024
Dear Sophie,Thank you for taking the time to rate us. Your feedback means a lot to us.We're delighted to hear that you had a wonderful stay with us. It's our goal to ensure that every guest enjoys a memorable experience, and knowing that we achieved that with you brings us great joy.We can't wait to welcome you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,Shikha Shrestha Manager on Duty

4/10 Médiocre

thomas

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Tiny room for triple. Cigarette butt under the bed.
Séjour de 2 nuits en mars 2024
Réponse de Pink le 30 mars 2024
Dear Thomas, Thank you for bringing this to our attention and for sharing your feedback about your recent stay with us. We sincerely apologise for the inconvenience and disappointment you experienced during your stay.It's concerning to hear that the room provided for your triple occupancy was not spacious enough and that there was a cigarette butt under the bed. This does not meet our standards of cleanliness and comfort, and we apologise for this oversight. We will address this issue with our housekeeping team to ensure that all rooms are thoroughly cleaned and inspected prior to guest arrival.Your feedback is valuable to us as we continually strive to improve our services and accommodations. We appreciate your understanding and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,Pink Pham Duty Manager

10/10 Excellent

ESTHER

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good services
Séjour de 1 nuit en mars 2024
Réponse de shikha le 28 mars 2024
Dear Esther,We deeply appreciate your gracious feedback. It's truly heartening to hear such positive remarks about our services.Please keep in touch, and rest assured, we are committed to ensuring that you receive the highest level of care during your future interactions with us.Warm regards,Shikha Shrestha On-Duty Manager

10/10 Excellent

Andrea

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service
Séjour de 3 nuits en mars 2024
Réponse de Raphael Anyie le 25 mars 2024
Dear Andrea,We thank you for your kind words. Customer satisfaction is at the heart of everything we do, and we are excited to know that you love the quality of our services.We, from the Travelodge Hobart Team, would like to wish you all the best and we look forward to hearing from you again in the future.

8/10 Bien

Dianne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We didn't like that check in is 3.00 pm. Also didn't like the size of the shower & bathroom. It was tiny. The beds were comfortable & the breakfasts were good. Pretty central to most things.
Séjour de 5 nuits en mars 2024
Réponse de shikha le 21 mars 2024
Dear Dianne,Thank you for taking the time to share your positive feedback about your recent stay at Travelodge Hotel Hobart. We're delighted to hear that you enjoyed our location and breakfast offerings.We sincerely apologize for the inconvenience you experienced regarding the size of your room and bathroom. While we do our best to accurately represent our rooms online, we understand that preferences may vary. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guest experience.We would love the opportunity to welcome you back to Travelodge Hotel Hobart in the future. Please do not hesitate to reach out if there's anything we can do to ensure you have a comfortable and enjoyable stay.Warm regards,Shikha ShresthaManager on Duty

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was fantastic and helpful
Séjour de 6 nuits en mars 2024
Réponse de Raphael Anyie le 18 mars 2024
Dear David,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are excited to know that you enjoyed your stay with us. We, from the Travelodge Hobart team would like to wish you all the best and we hope to see you again in the future. We will make sure that during your next stay, you will be well taken care of. Stay in touch!

8/10 Bien

Hau Ling

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lot of things within walking distance, clean and comfortable room. The parking site is on another street so it's not the most convenient if you have a lot of luggage, fee is reasonable $15 for 24 hr period, considering street parking around there can be difficult during business hrs but there's street parking for free between 1800-0800.
Séjour de 1 nuit en mars 2024
Réponse de shikha le 21 mars 2024
Dear Ling,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great time staying at Travelodge Hotel Hobart. Your positive comments about our location and cleanliness are truly appreciated.Regarding the parking situation, we apologize for any inconvenience caused. Please note that our onsite parking is limited and operates on a first-come, first-served basis. We understand the importance of convenient parking for our guests and are continuously exploring options to improve this aspect of our service.We would love to welcome you back to Hobart in the future. Please stay in touch, and we'll ensure you're well looked after on your next visit.Warm regards,Shikha Shrestha Manager on Duty

10/10 Excellent

Sally

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 3 nuits en février 2024
Réponse de Raphael Anyie le 11 mars 2024
Dear Sally,We thank you for your feedback and to be rated 5/5. We hope to see you again soon.

8/10 Bien

Olive

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient to everything
Séjour de 5 nuits en mars 2024
Réponse de Raphael Anyie le 11 mars 2024
Dear Olive,We thank you for your feedback. We are glad that you enjoyed your stay with us. Please do stay in touch and do not hesitate to reach out to us if you ever plan on returning to Hobart. We will make sure that during your next visit, you will be well looked after.

8/10 Bien

Lauren

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good location.
Séjour de 2 nuits en mars 2024
Réponse de Raphael Anyie le 11 mars 2024
Dear Lauren,We thank you for your feedback. We are very delighted to know that you like the location of our hotel. We hope to see you again soon.

8/10 Bien

Alan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great budget accomodation for three adults
Séjour de 1 nuit en janvier 2024
Réponse de shikha le 5 mars 2024
Dear Alan,It was a pleasure hosting you in the beautiful city of Hobart, and we are delighted to hear that you had a wonderful stay with us.Should you ever plan on returning to Hobart, please do not hesitate to stay in touch. We will ensure that you are well taken care of during your next visit.Kind regards,Shikha ShresthaManager on Duty

8/10 Bien

Stanley, Buddina

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It is in easy walking distance of most attractions .
Séjour de 1 nuit en mars 2024
Réponse de Raphael Anyie le 4 mars 2024
Dear Stanley, We thank you for your feedback. We are delighted to know that you have enjoyed your stay with us. I hope to see you again soon.

10/10 Excellent

Marilyn, Blaxland

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay, good access, walkable to the main tourist areas. Room was nice and clean.
Séjour de 3 nuits en février 2024
Réponse de Pink le 1 mars 2024
Dear Marilyn, Thank you for taking the time to provide a positive review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and it is always a pleasure to receive positive feedback on our location and our cleanliness as it is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything we do, and we are happy to know that you had the most wonderful stay with us. We look forward to your next stay with us! Kind regards, Pink Pham Duty Manager Shikha Shrestha Manager on Duty

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room very comfortable and staff extremely helpful
Séjour de 4 nuits en février 2024
Réponse de Georgie le 28 févr. 2024
Dear Linda, Our team is very grateful that you took the time to provide a review for our hotel. We very much appreciate your comments regarding your stay, and are thrilled to know that you enjoyed your time at Travelodge Hobart. It is always a pleasure to receive positive feedback on our location and team. We hope to see you again in the future. Kind regards, Georgie Goulding Guest Service Agent

10/10 Excellent

Pilailuk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was really nice to stay there
Séjour de 1 nuit en février 2024
Réponse de Shikha le 27 févr. 2024
Dear Pilailuk,  It was a pleasure hosting you in the beautiful city of Hobart and we are thrilled that you have had a wonderful stay with us, and we hope you have enjoyed your stay with us. Please do stay in touch if you ever plan in coming back to hobart, we will make sure you are well looked after. Kind regards,  Shikha Shrestha Manager on Duty

10/10 Excellent

Jean karla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like how convenient it is to stay at this hotel as it is near everywhere. Rooms are nice and clean and friendly staff too.
Séjour de 2 nuits en février 2024
Réponse de Pink le 24 févr. 2024
Dear Jean, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel to be clean, tidy, and well-equipped with all the basic essentials you needed for a comfortable stay. We're also glad to hear that you found our location to be convenient, with plenty of dining options nearby. Providing our guests with easy access to dining and entertainment options is something we strive for, and we're happy to hear that it enhanced your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. Warm regards, Pink Pham Duty Manager

8/10 Bien

Nick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Hotel was good for my needs. Parking was offsite and charged for. Aircon was leaking.
Séjour de 1 nuit en février 2024
Réponse de Pink le 23 févr. 2024
Dear Nick,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that our accommodations met your needs overall, but we apologise for the inconvenience you experienced with the parking and the air conditioning unit.Regarding the offsite parking and associated charges, we understand your concerns and apologise for any inconvenience this may have caused. We strive to provide clear communication regarding parking options and fees, and we will review our processes to ensure that guests are fully informed prior to their arrival.We are also sorry to hear about the issue with the air conditioning unit leaking. Maintaining a comfortable and functional environment for our guests is a top priority, and we regret that we fell short in this instance. The issue now has been recsolveYour feedback is invaluable to us as we continually strive to improve our services and offerings. We appreciate your understanding and patience in these matters.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Warm regards,Pink Pham Duty Manager

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were always very helpful!
Séjour de 8 nuits en février 2024
Réponse de Pink le 23 févr. 2024
Dear Martin, We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart. It is always a pleasure to receive positive feedback from our guests. We look forward to your next stay with us! Warm regards, Pink PhamHotel Duty Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room is on the third floor, no view at all. The mattress is too soft for me. The location is excellent, it’s close to CBD. Generally the room is clean and the service is good. We are able to park on the street nearby.
Séjour de 3 nuits en février 2024
Réponse de Raphael Anyie le 20 févr. 2024
Dear Guest,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we really appreciated your comment. Please do stay in touch. We will make sure during your next visit; you will be well looked after.

10/10 Excellent

Edwina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and view from level 9!
Séjour de 2 nuits en février 2024
Réponse de Raphael Anyie le 20 févr. 2024
Dear Edwina,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are glad to know that you enjoyed your stay with us during your last visit. We hope to see you again in the future. Stay in touch!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location
Small room , but had everything we needed. If you had the window open at night , the traffic noise was quite disturbing. Nice and quiet once the window was shut.
Séjour de 3 nuits en février 2024
Réponse de Raphael Anyie le 20 févr. 2024
Dear Guest,We thank you for taking the time to provide us with your feedback. We are delighted to know that you enjoyed your stay with us during your last visit. We, from the Travelodge Hobart Team, would like to wish you all the best and we look forward to seeing you again in the future.

10/10 Excellent

Sue

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was located close to the markets and quiet with easy to find location with great parking
Séjour de 1 nuit en février 2024
Réponse de Raphael Anyie le 19 févr. 2024
Dear Sue,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.

8/10 Bien

Leah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The sound of heavy slamming doors
Séjour de 5 nuits en février 2024
Réponse de Shikha le 16 févr. 2024
Dear Leah,  Thank you for taking the time to provide a review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart. We would like to apologise that you had some drawbacks during your stay with us and that is not the service we would like our guest to experience. We would love to welcome you again and we will make sure you are looked after on your next visit. Kind regards,   Shikha Shrestha Manager on Duty

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good but I hate parking away from the hotel
Séjour de 1 nuit en février 2024
Réponse de Raphael Anyie le 16 févr. 2024
Dear Stephen,We thank you for taking the time to provide us with your feedback. Due very limited space in our onsite carpark, we will have to locate those that come later at the secure carpark and give priority to those with disability. Overall, we are glad to know that you have enjoyed your stay and we look forward to welcoming you back in the future.

10/10 Excellent

Kenneth R

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place To stay in Hobart
As a Gold member of Hotels.com I got a great deal to stay at the Travelodge Hobart. It's a quality Motel and service is excellent. Very convenient place to stay as the town is a short walk down the hill. Really enjoyed our seafood on the wharf.
Séjour de 1 nuit en février 2024
Réponse de Pink le 15 févr. 2024
Dear Kenneth, Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel to be conveniently located. Providing excellent service and creating a welcoming environment for our guests are top priorities for us, and we're thrilled that we were able to meet your expectations in these areas. We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Warm regards, Pink Pham Duty Manager

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location
Séjour de 1 nuit en février 2024
Réponse de Pink le 15 févr. 2024
Dear , Thank you for taking the time to provide a positive review for our hotel. We very much appreciate your rating regarding your stay at Travelodge Hotel Hobart and it is always a pleasure to receive 10 out of 10 rating. It is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything we do, and we are happy to know that you had the most wonderful stay with us. We look forward to your next stay with us! Kind regards, Pink Pham Manager on Duty

6/10 Satisfaisant

Carmen

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 8 nuits en décembre 2023
Réponse de Pink le 15 févr. 2024
Dear Carmen, Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay rating us 3 out of 5. Providing excellent service and creating a welcoming environment for our guests are top priorities for us, and we're thrilled that we were able to meet your expectations in these areas. We appreciate your time and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. Warm regards, Pink Pham Duty Manager

6/10 Satisfaisant

Ian

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The cleanliness of the room and changing of sheets/towels were not up to standard. Dusting & cleaning of room and bathrooms did not occur during our whole stay. Carpet was not vacuumed regularly and was dirty. Overall standard of cleaning was poor.
Séjour de 9 nuits en février 2024
Réponse de Pink le 12 févr. 2024
Dear Ian, I'm sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is incredibly valuable to us, and we sincerely apologise for not meeting your expectations. We understand your concerns regarding the cleanliness of the rooms, as well as the lack of services. Our aim is to provide comfortable and well-equipped accommodations for all our guests, and it's clear that we fell short in this regard. Maintaining cleanliness is a top priority for us, and we are disappointed to learn that the cleanliness of your room did not meet our standards. Please know that we have addressed this issue with our housekeeping team to ensure that such oversights do not occur in the future. Additionally, we apologise for the condition of the carpets in your room and throughout the hotel. We understand the importance of a clean and well-maintained environment, and we will take immediate steps to address this matter, including scheduling regular carpet cleaning sessions. We deeply regret that your experience with us was not up to par, and we appreciate you bringing these issues to our attention. Your feedback helps us identify areas for improvement, and we are committed to taking corrective action to prevent similar occurrences in the future. We understand that you may have lost trust in our brand following this experience, but we hope you will consider giving us another chance to exceed your expectations in the future. Please feel free to reach out to our management team directly if you would like to discuss your concerns further.Once again, we apologise for the inconvenience and disappointment you experienced during your stay. Warm regards, Pink Pham Duty Manager

10/10 Excellent

Andrew, White Rock

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Pink le 15 févr. 2024
Hello Andrew, Thank you for the 5 out of 5 rating. We really appreciate your feedback and hope that when you stay with us in the future we can accommodate you living up to our standard. Again I thank you for the positive review and we look forward to seeing you in the future. Kind Regards, Pink Pham Duty ManagerTravelodge Hobart

4/10 Médiocre

Tomas

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Pink le 12 févr. 2024
Dear Tom, Thank you for taking the time to provide a review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and appreciate you leaving us a review. We encourage guests to contact our 24/7 reception during their stay so that we can do our best to solve issues as they are happening. We look forward to having you stay with us in the future. Kind regards, Pink Pham Duty Manager Travelodge Hobart Hotel

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Handy to markets
Séjour de 1 nuit en février 2024
Réponse de Shikha le 10 févr. 2024
Dear Raewyn,  Thank you so much for the feedback on your recent stay. It was a pleasure to host you in the beautiful city of hobart and its always a pleasure to receive positive feedback on our location. We look forward to your next stay with us and we will make sure you are well looked after. Kind regards,   Shikha Shrestha Manager on Duty

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Pink le 11 févr. 2024
Dear John, Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel to be conveniently located and that our staff were friendly and helpful during your stay. Providing excellent service and creating a welcoming environment for our guests are top priorities for us, and we're thrilled that we were able to meet your expectations in these areas. We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. Warm regards, Pink Pham Duty Manager

8/10 Bien

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great position; walking distance to Salamanca and Constitution Dock. Very clean and comfortable. Bathroom a bit small. Staff very welcoming.
Séjour de 1 nuit en février 2024
Réponse de Pink le 8 févr. 2024
Dear Carolyn, Thank you for taking the time to provide a positive review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and we thrilled to know that you enjoyed your stay with us also it is always a pleasure to receive positive feedback on our location and staff. We look forward to your next stay with us! Kind regards, Pink Pham Duty Manager

8/10 Bien

Zoran

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en février 2024
Réponse de Shikha le 6 févr. 2024
Dear Zoran,  Thank you so much for the feedback on your recent stay. It was a pleasure to host you in the beautiful city of hobart We look forward to your next stay with us and we will make sure you are well looked after. Kind regards,   Shikha Shrestha Guest Services

6/10 Satisfaisant

John

Les points forts : Propreté et personnel et service
Friendly staff but extra 15 bucks to park
Séjour de 2 nuits en janvier 2024
Réponse de Shikha le 6 févr. 2024
Dear John,  We thank you for your kind words. It is always a pleasure to receive positive feedback about our staff. We would like to apologies as you were not satisfied for the parking charges, but we rent the parking space, so we charge accordingly. We were honored to have hosted you and we hope you have enjoyed your stay with us. Do stay in touch and we will always make sure that you will be looked after.  Kind regards,  Shikha Shrestha Manager on Duty

10/10 Excellent

Kenneth R

Séjour de 1 nuit en février 2024
Réponse de Pink le 5 févr. 2024
Dear Kenneth, We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart. It is always a pleasure to receive positive feedback from our guests and 10 out of 10 rating. We look forward to your next stay with us! Warm regards, Pink PhamHotel Duty Manager