Vue depuis le balcon
Vérifier la disponibilité

Avis sur Somerset on the Pier Hobart

4 out of 5
Somerset on the Pier Hobart
Elizabeth Street Pier, Hobart, TAS

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 830 avis sur 1553." "
Note des voyageurs de 8 (Bien), d’après 535 avis sur 1553." "
Note des voyageurs de 6 (Satisfaisant), d’après 129 avis sur 1553." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1553." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 1553." "

9,0/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

yves

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Idéalement situé, l’hébergement est tres propre et agréable, à proximité de plusieurs restaurants, bars et d’un arrêt SkyBus pour l’aéroport.
Réponse de Jess le 8 janv. 2023
Good afternoon Yves, Thank you for taking the time to provide your feedback. We are thrilled to hear that we have exceeded your expectations in every area of your stay.We do look forward to seeing you again soon to soak up our perfectly scenic waterfront location and views.With kind regardsJessAssistant Guest Service Manager

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
really on the pier
very pleasant location, right on the pier. duplex apartment. close to restaurants and Mona shuttle
Séjour de 1 nuit en novembre 2019
Réponse de Bua le 12 nov. 2019
Good afternoon Anonymous, Thank you for taking the time sharing your feedback with us. We are glad to hear that our locale was the highlight of your stay and was such a convenience for you. We thoroughly look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Bua - Night Guest Service Manger

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Il faisait 14° dans ma chambre en arrivant. Ce n'est pas un hôtel mais des appartements. Pour le petit-déjeuner, il faut sortir de l'hôtel pour aller dans un restaurant un peu plus loin. Le prix est trop cher pour ce qui est proposé.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
comme à la maison
un studio en duplex dans la marina en centre ville, juste à côté du départ du ferry pour le MONA. le studio est équipé d'un lave-linge et d'un sèche-linge.

10/10 Excellent

Patrick, paris france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
somerset on the pier
tres bon service , n hesitez pas a soliciter le desk pour une assistance dans tous les domaines

10/10 Excellent

john

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Actually on a pier, great view and very quiet. Lots of shopping and eating nearby. Very walkable. One block from MONA ferry.
Séjour de 1 nuit en mars 2024
Réponse de Jane-Victoria Guest Services Manager le 26 mai 2024
Dear John, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

8/10 Bien

Debra

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sensational views. Easy access to attractions and dining options. Lots of stairs/steps. Fabulous weekend escape.
Séjour de 3 nuits en mai 2024
Réponse de Jane-Victoria Guest Services Manager le 20 mai 2024
Dear Debra, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

10/10 Excellent

Sue

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent location.
Séjour de 4 nuits en mai 2024
Réponse de Jane-Victoria Guest Services Manager le 16 mai 2024
Dear Sue, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

6/10 Satisfaisant

Mousab

Voyage en couple
Les points faibles : Propreté
Great location however the room did not live up to expectations. Heater was broken, smell in bathroom, the team tried to accommodate however didn’t feel like we had much options. Parking is not guaranteed and we found ourselves paying for nearby parking multiple times. Water in room was not free which is unusual. Overall best thing here was location
Séjour de 5 nuits en mai 2024
Réponse de Jane-Victoria Guest Services Manager le 6 mai 2024
Dear Mr Mousab,Thank you for staying with us at Somerset on the Pier and for sharing your feedback. We would like to share with you that Somerset is to undergo a full refurbishment and we will be addressing most of the issues you've share in your feedback. We hope to see you after our renovations. Kindest regards,

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We were only in Hobart for one day/night and particularly wanted to visit the MONA gallery. The ferry for MONA departs a minute or so from the Hotel and we had beautiful views over the harbour. Well placed for local bars and restaurants too.
Séjour de 1 nuit en avril 2024
Réponse de Jane-Victoria Guest Services Manager le 28 avr. 2024
Dear Paul, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

8/10 Bien

Randall

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fantastic view from our balcony apartment.
Séjour de 2 nuits en avril 2024
Réponse de Jane-Victoria Guest Services Manager le 28 avr. 2024
Dear Randall, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

10/10 Excellent

Carmen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel is kind of tucked away by the water. It’s just far enough to be peaceful, but just far enough to make walking through the main city a little chore. I didn’t know that this hotel was more like a furnished apartment building. The room was fabulous and I wanted to take the bed home with me. The extra blankets were soft and fluffy so we could cuddle up in the couch and watch the ships with our balcony door open. Staff were super friendly. Uber was able to find us here and our tour pick ups were pretty close by. I would definitely stay here again.
Séjour de 3 nuits en avril 2024
Réponse de Jane-Victoria Guest Services Manager le 26 avr. 2024
Dear Carmen, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

10/10 Excellent

peter

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great to stay in the marina and see the yachts/boats moored in the evening light, and even better to wake up to the beautiful sight of the Hobart waterfront. Just amazing.
Séjour de 3 nuits en avril 2024
Réponse de Jane-Victoria Guest Services Manager le 8 avr. 2024
Dear Peter, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect location, friendly helpful staff
Séjour de 3 nuits en mars 2024
Réponse de Elijah, Assistant Guest Services Manager le 29 mars 2024
Dear Christopher, Thank you for staying with us at Somerset on the Pier! It was a pleasure to have you. We hope to see you again sometime! Kind regards, Elijah

10/10 Excellent

Alexandra

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Loves everything about the property. Location is fantastic. Just parking was a bit of an issue for us but the reception helped us out
Séjour de 3 nuits en mars 2024
Réponse de Jane-Victoria Guest Services Manager le 19 mars 2024
Dear Alaxandra, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

8/10 Bien

Elizabeth

Séjour de 2 nuits en mars 2024
Réponse de Jane-Victoria Guest Services Manager le 28 mars 2024
Dear Elizabeth, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards,

10/10 Excellent

ANGELA

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A beautiful champagne on arrival to celebrate our wedding anniversary and fantastic view from the balcony.
Séjour de 5 nuits en février 2024
Réponse de Jane-Victoria Guest Services Manager le 26 févr. 2024
Dear Angela, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

8/10 Bien

Christos, Kew

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good location. Clean and nicely appointed
Séjour de 2 nuits en février 2024
Réponse de Jane-Victoria Guest Services Manager le 26 févr. 2024
Dear Christos, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

6/10 Satisfaisant

Chelsy

Séjour de 1 nuit en février 2024
Réponse de Jane-Victoria Guest Services Manager le 26 févr. 2024
Dear Chelsy, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

8/10 Bien

Jeff

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Jane-Victoria Guest Services Manager le 21 févr. 2024
Dear Jeff, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

8/10 Bien

Simon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Jane-Victoria Guest Services Manager le 21 févr. 2024
Dear Simon, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

Lorraine

Séjour de 2 nuits en février 2024
Réponse de Jane-Victoria Guest Services Manager le 20 févr. 2024
Dear Lorraine, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Great location and walkable to central Hobert
Séjour de 1 nuit en février 2024
Réponse de Jane-Victoria Guest Services Manager le 19 févr. 2024
Dear Anonymous, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

6/10 Satisfaisant

Ralph

Séjour de 2 nuits en février 2024
Réponse de Jane-Victoria Guest Services Manager le 20 févr. 2024
Dear Ralph, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

Gerald

Les points forts : Propreté et confort de la chambre
Awesome hotel
Great place to stay and location is perfect
Part of Our view
Restaurants just down stairs
Séjour de 4 nuits en février 2024
Réponse de Jane-Victoria Guest Services Manager le 18 févr. 2024
Dear Gerald, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

8/10 Bien

Adam

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Right in the heart of Hobart and right on the water
Séjour de 2 nuits en février 2024
Réponse de Jane-Victoria Guest Services Manager le 14 févr. 2024
Dear Adam, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

Graham

Les points forts : Propreté et confort de la chambre
Fab Accommodation & friendly staff
The accommodation was fabulous - the view over the marina was just perfect. Couldn’t ask for any more as far as The accommodation. The hotel staff were so knowledgeable and friendly too. It was disappointing we could not get parked in your courtesy parking areas in town. We eventually had to go to a car park which cost us $42 which we did not expect to have to pay.
Séjour de 1 nuit en février 2024
Réponse de Jane-Victoria Guest Services Manager le 6 févr. 2024
Dear Graham, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

Dean

Les points forts : Propreté et confort de la chambre
Great location in Hobart. The unit was very large with a great view of the harbor.
Séjour de 2 nuits en janvier 2024
Réponse de Jane-Victoria Guest Services Manager le 6 févr. 2024
Dear Dean, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Équipements
Would stay again
Séjour de 3 nuits en janvier 2024
Réponse de Jane-Victoria Guest Services Manager le 6 févr. 2024
Dear Daniel, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

Isabel

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is located in such a nice and convenient area. It is very quiet, the staff is very friendly and helpful, and the view is stunning. It's easy to walk to many dining options, and shops.
Séjour de 2 nuits en janvier 2024
Réponse de Jane-Victoria Guest Services Manager le 6 févr. 2024
Dear Isabel, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

10/10 Excellent

georgia

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Jane-Victoria Guest Services Manager le 6 févr. 2024
Dear Georgia, Thank you for staying at Somerset on the Pier. It was a real pleasure to have you with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view and the location of our property. We hope to see you soon again in Hobart! Kindest regards, Jane-Victoria Guest Services Manager

8/10 Bien

Richard

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2024
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Richard, Thank you for staying with us at Somerset on the Pier! It was a pleasure to have you stay with us. Wishing you all the best for your future travels and we hope to see you again sometime!

8/10 Bien

Michael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Michael, Thank you for staying with us at Somerset on the Pier. It was a pleasure to have you. All the best for your future travels and we hope to see you again sometime! Kind regards,

4/10 Médiocre

Stefano

Voyage en famille
Les points faibles : Propreté
Great location but disappointing stay
Our experience at Somerset on the Pier in Hobart was a mixed bag. Its central location is undoubtedly convenient, situated in the heart of the city, but this comes with considerable noise from nearby nightlife, particularly noticeable on weekends. The room fell short of our expectations for a four-star hotel. It appeared outdated and the cleanliness level was unsatisfactory. The room amenities were lacking too, especially noticeable with not enough chairs for our group. Housekeeping was inconsistent, often overlooking restocking essentials like tea and coffee, our bin in the kitchenette was not emptied, and at times, our room was not cleaned as expected. The parking situation proved to be a challenge. The hotel's limited parking in a nearby public area was frequently occupied, often leading to significant inconvenience. The staff's approach to resolving this issue was not particularly effective, leaving us to find parking spots a fair distance away on several occasions. This hotel might be suitable for those who prioritise a central Hobart location and are prepared to overlook certain shortcomings in terms of comfort and service. However, it does mean compromising on the overall quality and experience one would expect from a four star hotel.
Séjour de 8 nuits en janvier 2024
Réponse de Elijah, Assistant Guest Services Manager le 29 janv. 2024
Dear Stefano, Thank you for staying with us at Somerset on the Pier. I apologize that your stay wasn't up to our usual high standard. Our parking is complementary but subject to availability, we have spoken with the city about acquiring more car spaces, however due to our location the number of spaces is limited. I have forwarded your feedback to our general manager and housekeeping team leader to follow up with the team about housekeeping services and cleanliness standard. Thank you for taking the time to provide feedback. We hope you enjoyed your time in Hobart!

10/10 Excellent

Shawn

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was great to stay in a unique style of accommodation on a pier. The view from the balcony was fantastic and the staff were all friendly and helpful.
Séjour de 4 nuits en janvier 2024
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Shawn, Thank you for staying with us at Somerset on the Pier! It was a pleasure to have you. We are incredibly privileged to be in such a beautiful part of Hobart. I will pass on the feedback to our guest services team.

6/10 Satisfaisant

Kim

Voyage en famille
Place was okay.
Séjour de 1 nuit en décembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Kim, Thank you for staying with us at Somerset on the Pier and taking the time to provide us with feedback. I hope you enjoyed your time in Hobart! Kind regards,

10/10 Excellent

Gordon Van

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Gordon, Thank you for staying with us at Somerset on the Pier! I am delighted to see you enjoyed your stay with us. We hope to see you again next time! Kind regards,

10/10 Excellent

Sheryll

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We came for the Sydney to Hobart race,it was fantastic to be so close
Séjour de 2 nuits en décembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Sheryll, Thank you for staying with us at Somerset on the Pier! It was our pleasure to have you stay with us. I am delighted to hear you enjoyed the Sydney to Hobart Yacht race! It was very exciting watching the boats come in! We hope to see you again next time.

10/10 Excellent

Fabian

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Fabian, Thank you for staying with us at Somerset on the Pier! It was a pleasure to have you stay with us. Wishing you all the best for your future travels. Kind regards,

10/10 Excellent

Mandy

Séjour de 3 nuits en décembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Mandy, Thank you for staying with us at Somerset on the Pier! It was our pleasure to have you with us. I am delighted to see that you enjoyed your stay. We hope to see you again next time! Kind regards,

10/10 Excellent

Catherine

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great position with a fabulous view, friendly staff, good facilities
Séjour de 1 nuit en décembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Catherine, Thank you for staying with us at Somerset on the Pier! It was a pleasure to have you here with us. We hope to see you again next time.

10/10 Excellent

Raphael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Raphael, Thank you for staying with us at Somerset On The Pier! It was our pleasure to have you stay with us. We hope to see you again sometime! Kind regards,

8/10 Bien

Stefan

Séjour de 1 nuit en novembre 2023
Réponse de Elijah, Assistant Guest Services Manager le 25 janv. 2024
Dear Stefan, Thank you for staying with us at Somerset on the Pier! We hope you enjoyed your time in Hobart, and we hope to see you again next time! Kind regards,

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Being on the Pier was very relaxing and so centrally located in Hobart.
Séjour de 2 nuits en novembre 2023
Réponse de Jane-Victoria Guest Services Manager le 5 déc. 2023
Dear John, Thank you for staying with us at Somerset on the Pier. We are delighted to see you have fully enjoyed the waterfront view from the apartment.We hope to see you soon again in Hobart!Kindest regards,

10/10 Excellent

Hendrick

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overlooking the Marina. Very close to the city and attractions
Séjour de 3 nuits en novembre 2023
Réponse de Jane-Victoria Guest Services Manager le 19 nov. 2023
Dear Hendrick, Thank you for your kind feedback. We are delighted to see you have fully enjoyed the waterfront views from our property.We hope to see you soon again in Hobart.Kindest regards,

6/10 Satisfaisant

robb

Séjour de 2 nuits en novembre 2023
Réponse de Jules le 15 nov. 2023
Dear Robb, thank you for taking the time to give us feedback. We take our guest's reviews seriously and hope that you overall, enjoyed your time in our beautiful city.

10/10 Excellent

Claire

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great location and lovely views over the water.
Séjour de 2 nuits en novembre 2023
Réponse de Jules le 15 nov. 2023
Dear Claire, thank you for taking the time to review our hotel. We are pleased to see that you enjoyed your time and hope to see you again in the future!

6/10 Satisfaisant

Zhen Yang

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Room smelt stale, had to use spray provided. lacking carpark, service was great.
Séjour de 2 nuits en novembre 2023
Réponse de Jane-Victoria Guest Services Manager le 9 nov. 2023
Dear Danielle, Thank you for your feedback.We are delighted to see you have enjoyed your stay at Somerset on the Pier.Could you let us know which spray you are referring to? As we don't leave any spray for guests. Please also note that the reception team is available 24/7 if you needed any assistance during your stay.We hope to see you soon again.Kind regards,

8/10 Bien

Amanda

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great Location, short walk to restaurants, bars & shopping areas, very nice hotel
Séjour de 1 nuit en octobre 2023
Réponse de Jane-Victoria Guest Services Manager le 29 oct. 2023
Dear Amanda,Thank you for your kind feedback! We are delighted to see you have fully enjoyed the waterfront view and our location.We hope to see you soon again! Kindest regards,Jane-VictoriaGuests Services Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Séjour de 6 nuits en octobre 2023
Réponse de Jane-Victoria Guest Services Manager le 16 oct. 2023
Thank you for staying at Somerset on the Pier. It was such a pleasure to have you here with us while visiting Hobart. We are delighted to see you have fully enjoyed the waterfront view from the apartment. We hope to see you soon again. Warm regards,