Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en couple
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Valérie
28 déc. 2022
Les points forts : Propreté et personnel et service
Valérie
Séjour de 2 nuits en décembre 2022
Réponse de Puneet le 4 janv. 2023
Dear Valerie,Thank you for your feedback. we are happy to hear that you enjoyed your stay with us. We are looking forward to welcome you back for your next visitSincerely
10/10 Excellent
Etienne
12 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien Placé pour tout
Etienne
Séjour de 4 nuits en mars 2020
Réponse de Jan le 15 mars 2020
Dear Etienne,
It is always a pleasure to see that our guests have enjoyed their stay with us at ibis Styles Hobart.Much appreciate your 10/10 review.
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one, if not then even more so!
Sincerely,
Janine Livingston
General Manager
10/10 Excellent
PASCAL
8 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PASCAL
Séjour de 5 nuits en février 2020
Réponse de Jan le 11 mars 2020
Hi there,
Thank you for taking the time to review our hotel. Much appreciate the 10/10 review.
It is great to read that you enjoyed all aspects of your stay with us, it is always a pleasure to receive positive feedback and I will share your comments with the team.
Thank you again for sharing your experience, and we can't wait to see you again soon!
Kind regards,
Janine Livingston
General Manager
10/10 Excellent
Voyageur vérifié
22 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Janine le 22 déc. 2018
Hi there,
We very much appreciate your comments regarding your stay at the ibis Styles Hobart.
I am happy to hear that you love the hotel and your stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards,
Janine Livingston
General Manager
10/10 Excellent
Voyageur vérifié
20 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great swimming pool and fitness room.
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Janine le 22 déc. 2018
Hi there,
Thank you for taking the time to share your lovely comments.
It is a pleasure to hear that you enjoyed all aspects of your stay with us and thank you for letting us know how much you enjoyed a dip in the pool and the gym. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we can't wait to see you again soon!
Kind regards,
Janine Livingston
General Manager
8/10 Bien
Voyageur vérifié
2 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en novembre 2018
Réponse de Janine le 8 déc. 2018
Hi there,
Thank you for your time in rating your stay with us. We hope you had a great time in. We are looking forward to have you back in our hotel. Regards, Janine Livingston, General Manager
10/10 Excellent
Eric
12 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacances en Australie
Eric
Séjour de 1 nuit en novembre 2018
Réponse de Janine le 13 nov. 2018
Hi Eric,
Thank you for your time in giving your feedback with regards to your experience with us. We are glad to know that despite the location and the size of the room being compact, you still find it good value for your money. We hope to have you back to be able to give you the best service that you deserve. Regards, Janine Livingston, General Manager
10/10 Excellent
sab, Lyon
19 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sab
Séjour de 3 nuits en avril 2018
Réponse de Janine le 24 avr. 2018
Merci beaucoup, nous espérons vous revoir. Cordialement, Janine Livingston, directrice générale
10/10 Excellent
Rami, Vienna
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rami
Séjour de 2 nuits en mai 2024
10/10 Excellent
Anthony
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 4 nuits en mai 2024
10/10 Excellent
Mason
Voyage en famille, Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mason
Séjour de 4 nuits en mai 2024
Réponse de Nils le 7 mai 2024
Dear Mason,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us in Hobart. It's fantastic to know that you found our location convenient, with easy access to shops, restaurants, and iconic historic sites.We're glad you appreciated our 24/7 front desk service – we always aim to make our guests' experiences as stress-free as possible, even when arriving or returning late at night!Regarding smoking and parking, we appreciate your understanding. Our no-smoking policy is in place to ensure the comfort and safety of all guests, and we're glad it didn't detract from your enjoyment. As for parking, we strive to provide convenient options, and we're pleased to offer both on-site parking and assistance in arranging off-site parking at competitive rates.It's wonderful to hear that you had such a positive overall stay with us, and we're honored that you're already planning to return. We can't wait to welcome you back for another fantastic experience!
8/10 Bien
Liam
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liam
Séjour de 2 nuits en avril 2024
Réponse de Nils le 7 mai 2024
Dear Liam,Thank you for taking the time to share your feedback! We're delighted to hear that you found your stay with us spacious and comfortable.Our convenient location near the CBD is indeed one of our highlights, and we're glad you were able to enjoy the ease of exploring the city on foot.We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay!
10/10 Excellent
Kelly
1 mai 2024
Les points forts : Propreté et personnel et service
Kelly
Séjour de 3 nuits en avril 2024
Réponse de Nils le 7 mai 2024
Dear Kelly,Thank you for your kind words! We're thrilled to hear that you found your stay beautiful.Your feedback means a lot to us, and we're delighted that you had such a positive experience with us.We look forward to the pleasure of hosting you again in the future!
8/10 Bien
Mira
Voyage en couple
1 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Mira
Séjour de 4 nuits en avril 2024
Réponse de Nils le 7 mai 2024
Dear Mira,Thank you for sharing your feedback with us. We're pleased to hear that you found our facilities clean and relatively new, and that you enjoyed the service provided by our restaurant and bar staff.However, we're genuinely sorry to learn about your less-than-ideal experiences with our front desk and cleaning staff. Providing excellent customer service is a top priority for us, and we apologize if we fell short of your expectations in this regard. Rest assured, we take your feedback seriously and will address this matter internally to ensure that all of our team members are attentive and focused on assisting our guests.We appreciate your honesty and hope that you'll give us another opportunity to provide you with the outstanding service that we strive for. Please don't hesitate to reach out if there's anything else we can do to improve your experience.
10/10 Excellent
Gale
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gale
Séjour de 1 nuit en avril 2024
Réponse de Nils le 7 mai 2024
Dear Gale,Thank you so much for your fantastic 5 out of 5 feedback! We truly appreciate you taking the time to share your positive experience with us.We're thrilled to hear that you had such a wonderful stay and that everything met your expectations. Our team works hard to ensure that every guest has a memorable and enjoyable experience, so it's incredibly rewarding to receive such positive feedback.We look forward to the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
10/10 Excellent
Goshka
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goshka
Séjour de 5 nuits en avril 2024
Réponse de Nils le 7 mai 2024
Dear Goshka,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and that our location close to tourist attractions met your needs perfectly.We're thrilled that you loved our pool and the views from the hotel. Providing a great experience for our guests is our top priority, and we're so glad that we could contribute to your enjoyment of your time here.We look forward to welcoming you back for another great experience in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.
10/10 Excellent
Gale
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gale
Séjour de 1 nuit en avril 2024
Réponse de Nils le 7 mai 2024
Dear Gale,Thank you so much for your fantastic 5 out of 5 feedback! We truly appreciate you taking the time to share your positive experience with us.We're thrilled to hear that you had such a wonderful stay and that everything met your expectations. Our team works hard to ensure that every guest has a memorable and enjoyable experience, so it's incredibly rewarding to receive such positive feedback.We look forward to the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
10/10 Excellent
chris
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
chris
Séjour de 1 nuit en avril 2024
Réponse de Nils le 7 mai 2024
Dear Chris,Thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel to be lovely and clean, and that our staff were friendly during your stay.Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted that we could meet your expectations. Your kind words mean a lot to us, and we're grateful for your appreciation.We hope to have the pleasure of welcoming you back again in the future for another great stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
10/10 Excellent
Stephen
Voyage en famille
22 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Stephen
Séjour de 4 nuits en avril 2024
Réponse de Nils le 7 mai 2024
Dear Stephen,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our pool facilities during your stay.Ensuring our guests have access to excellent amenities like our pool is a top priority for us, and we're thrilled that you found it to be to your liking. Your satisfaction is important to us, and it's always gratifying to receive positive feedback.We look forward to welcoming you back again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.
10/10 Excellent
Mira
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mira
Séjour de 5 nuits en avril 2024
Réponse de Nils le 8 mai 2024
Dear Mira,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an amazing experience during your stay at Ibis Hotel.Our team works hard to ensure that every guest has a memorable and enjoyable stay, and we're delighted that you found our staff, especially the manager, to be very helpful. We'll be sure to pass on your kind words to them.It's fantastic to hear that you enjoyed our service, breakfast, and especially our sauna and pool facilities. We're glad that we could contribute to making your stay even more enjoyable.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.
10/10 Excellent
Darwin, Dargaville
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darwin
Séjour de 5 nuits en mars 2024
Réponse de Nils le 13 avr. 2024
Thank you for your feedback, Darwin! We're thrilled to hear that you had an excellent stay with us and that you found our staff to be excellent as well. Providing exceptional service and a quiet environment for our guests is important to us, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!
8/10 Bien
Martina
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martina
Séjour de 3 nuits en mars 2024
Réponse de Nils le 13 avr. 2024
Vielen Dank für Ihr Feedback, Martina! Wir freuen uns zu hören, dass Sie die zentrale Lage unseres Hotels zu schätzen wissen und dass Sie schnell und bequem zu den wichtigsten Sehenswürdigkeiten in Hobart gelangen konnten. Es tut uns jedoch leid zu hören, dass das Zimmer mit Blick auf den Innenhof für Sie nicht ausreichend Tageslicht bot. Ihre Zufriedenheit liegt uns am Herzen, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn es noch etwas gibt, womit wir Ihren nächsten Aufenthalt verbessern können, lassen Sie es uns bitte wissen.
10/10 Excellent
Rachel
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 5 nuits en mars 2024
Réponse de Nils le 13 avr. 2024
Thank you for your feedback, Rachel! We're pleased to hear that you found our property conveniently located. Your satisfaction is important to us, and we strive to provide a convenient and enjoyable experience for all our guests. If there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!
10/10 Excellent
Nan
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nan
Séjour de 2 nuits en mars 2024
Réponse de Nils le 13 avr. 2024
Thank you for your feedback, Nan! We're delighted to hear that you found our bed comfortable, the room clean, and cosy. Your comfort and satisfaction are our top priorities, and we're glad to know that we met your expectations in these areas. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay in the future!
10/10 Excellent
Kirthie
16 mars 2024
Kirthie
Séjour de 6 nuits en mars 2024
Réponse de Nils le 8 mai 2024
Dear Kirthie,Thank you so much for your fantastic 5 out of 5 feedback! We truly appreciate you taking the time to share your positive experience with us.We're thrilled to hear that you had such a great stay. If you have a moment, we'd love to hear more about what specific aspects of your experience you enjoyed the most. Whether it's our amenities, services, or anything else that made your stay memorable, your insights would be invaluable in helping us continue to provide exceptional experiences for our guests.Once again, thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon for another wonderful stay!
8/10 Bien
Sally
12 mars 2024
Sally
Séjour de 2 nuits en mars 2024
Réponse de Nils le 8 mai 2024
Dear Sally,Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall, your experience was positive.We'd love to learn more about what aspects of your stay you enjoyed and if there were any areas where we could improve. Understanding both the highlights and any areas that didn't meet your expectations will help us enhance our services for future guests.Your input is highly valuable to us, and we appreciate any additional details you can provide.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.
10/10 Excellent
Yosuke
Voyage d’affaires
11 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Yosuke
Séjour de 4 nuits en mars 2024
Réponse de Nils le 13 avr. 2024
Thank you for your wonderful feedback, Yosuke! We're thrilled to hear that you enjoyed your stay with us and found our hotel to have a good location, facilities, staff, and clean rooms. Your loyalty as a long-term guest means a lot to us, and we're grateful for your continued patronage.We appreciate your suggestion regarding the breakfast buffet. Providing variety is important to us, and we'll certainly take your feedback into consideration as we review and improve our offerings. Our aim is to ensure that every aspect of your stay exceeds your expectations, and your input helps us achieve that goal.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
10/10 Excellent
Tracy
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracy
Séjour de 3 nuits en février 2024
Réponse de Nils le 13 avr. 2024
Thank you for your feedback, Tracy! We're thrilled to hear that you enjoyed our hotel's great location in Hobart and that our staff made your stay pleasant. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience!
6/10 Satisfaisant
Karen
24 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en février 2024
Réponse de Nils le 13 avr. 2024
Thank you for your feedback, Karen! Your input is invaluable to us as we strive to provide the best experience possible for our guests. If there are any specific areas where you feel we could improve or if you have any suggestions, please feel free to share them with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future!
8/10 Bien
Anabela Nobre Cordeiro dos, SOUTH MELBOURNE
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anabela Nobre Cordeiro dos
Séjour de 2 nuits en janvier 2024
Réponse de Nils le 13 avr. 2024
Thank you for sharing your feedback, Anabela! We're delighted to hear that you enjoyed our hotel's location and amenities, including the pool and sauna facilities. Your comments regarding attention to detail are invaluable to us, and we apologize for any inconvenience caused by the issues with the safe and USB port. We're pleased to hear that our team was able to address the safe promptly once it was brought to their attention. Rest assured, we'll look into the USB port concern to ensure it's functioning properly for future guests. We appreciate your understanding and willingness to stay with us again. Your satisfaction is our top priority, and we look forward to welcoming you back for an even better experience next time!
8/10 Bien
Bill
Voyage en famille
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bill
Séjour de 3 nuits en février 2024
Réponse de Nils le 13 avr. 2024
Thank you for sharing your feedback, Bill. We appreciate your perspective on our location. While we strive to provide a tranquil retreat away from the hustle and bustle, we understand that proximity to amenities and attractions is important to our guests. We'll take your feedback into consideration as we continuously strive to enhance the overall experience for our guests. If there's anything specific you feel would improve your stay in terms of location, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.
6/10 Satisfaisant
Gary
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gary
Séjour de 7 nuits en février 2024
Réponse de Nils le 13 avr. 2024
Thank you for sharing your feedback, Gary. We appreciate your honesty, as it helps us identify areas where we can improve. Your satisfaction is important to us, and we're committed to making every guest experience exceptional. If there are specific areas where you feel we could enhance your experience, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.
10/10 Excellent
Arthur
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en février 2024
Réponse de Nils le 13 avr. 2024
Thank you for sharing your experience with us, Arthur. I'm truly sorry to hear about the inconveniences you encountered during your check-in and upon entering your room. Your feedback is incredibly valuable to us, and we'll address these issues promptly to ensure a smoother experience for our guests in the future. It's heartening to hear that our front staff were helpful and courteous despite the challenges you faced. We're committed to improving and providing a more seamless stay for all our guests. If there's anything else we can do to make it right, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a much improved stay.
10/10 Excellent
Steven
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en février 2024
Réponse de Nils le 13 avr. 2024
Thank you for sharing your feedback, Steven! We're thrilled to hear that you had such a positive experience with our staff member during your arrival. Providing excellent service and ensuring smooth check-ins are top priorities for us, and it's wonderful to know that we met your expectations. We're glad we could assist with your travel arrangements as well, making your stay even more convenient. Your kind words will be shared with our team member, as they will be delighted to hear about the positive impact they had on your visit. We look forward to welcoming you back for another great stay in the future!
8/10 Bien
Voyageur vérifié
Voyage en famille
12 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 5 nuits en février 2024
10/10 Excellent
Denise
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise
Séjour de 2 nuits en février 2024
6/10 Satisfaisant
Julie
Voyage en couple
12 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Julie
Séjour de 3 nuits en février 2024
10/10 Excellent
Juan
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan
Séjour de 2 nuits en février 2024
6/10 Satisfaisant
Vickki
8 févr. 2024
Les points forts : Personnel et service
Vickki
Séjour de 3 nuits en février 2024
6/10 Satisfaisant
Joanne
Voyage en couple
5 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Joanne
Séjour de 2 nuits en février 2024
8/10 Bien
Caryle
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caryle
Séjour de 3 nuits en février 2024
8/10 Bien
Melanie
26 janv. 2024
Melanie
Séjour de 2 nuits en janvier 2024
6/10 Satisfaisant
Neven
Voyage en famille
26 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Neven
Séjour de 5 nuits en janvier 2024
6/10 Satisfaisant
Quynh
23 janv. 2024
Quynh
Séjour de 2 nuits en janvier 2024
8/10 Bien
Lili
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lili
Séjour de 3 nuits en janvier 2024
8/10 Bien
Dale
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dale
Séjour de 4 nuits en janvier 2024
10/10 Excellent
Emily
21 janv. 2024
Emily
Séjour de 7 nuits en janvier 2024
6/10 Satisfaisant
Julieta
Voyage en famille, Voyage en couple
20 janv. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Julieta
Séjour de 4 nuits en janvier 2024
10/10 Excellent
Elizabeth
Voyage en famille, Voyage en groupe
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 3 nuits en janvier 2024