Avis sur Windsor Plaza Hotel
Windsor Plaza Hotel
18 An Duong Vuong, Ward 9, District 5, Ho Chi Minh City
Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
9,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Windsor Plaza Hotel le 11 janv. 2024
Dear Phat, thanks for staying at hotel.
10/10 Excellent
Martin
14 sept. 2023
Martin
Séjour de 15 nuits en août 2023
Réponse de Windsor Plaza Hotel le 4 oct. 2023
Dear Martin, thanks for staying and see you again
8/10 Bien
Voyageur vérifié
Voyage en famille
2 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel agréable à vivre
Voyageur vérifié
Séjour de 8 nuits en janvier 2023
Réponse de General Manager le 3 févr. 2023
Dear valued guest,Thank you very much for your kind feedback and great to know that you had a good stay with us.Highly appreciated.Best regards,Adwin Chong
10/10 Excellent
Voyageur vérifié
6 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
Réponse de General Manager le 28 janv. 2019
Thank you so much for your review.
Best regards,
Adwin Chong
8/10 Bien
Voyageur vérifié
25 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité prix
Voyageur vérifié
Séjour de 3 nuits en août 2018
10/10 Excellent
Maurice, paris
5 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel 5 étoiles avec minibus gratuit. Saigon
Maurice
Séjour de 3 nuits en août 2018
Réponse de General Manager le 11 août 2018
Dear Maurice,
Thank you very much for your great feedback.
It is great to know that you had a flawless stay.
Looking forward to see you back soon.
Best regards,
Adwin Chong
10/10 Excellent
nicolas
19 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
trés trés bien
nicolas
8/10 Bien
MAXIME, Mouscron
30 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix.
MAXIME
10/10 Excellent
Dominique
14 févr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dominique
8/10 Bien
Van Duc
19 déc. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Van Duc
4/10 Médiocre
Gremiz
24 févr. 2014
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Bonjour
Gremiz
4/10 Médiocre
Sébastien
6 mars 2011
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Discothèque l
Sébastien
8/10 Bien
serge et evelyne, paris
21 août 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
serge et evelyne
10/10 Excellent
Daniel
Voyage en famille, Voyage en groupe
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en mai 2024
Réponse de Mr. Dinh Ngo (Director of Operations) le 29 mai 2024
Dear Daniel, thank you for being loyalty guest at hotel and continue staying with us this time. We are pleased to read that you were happy with our professional hospitality services as always. Hope to see you again soon and have a good day !
10/10 Excellent
Daniel
Voyage en famille, Voyage en groupe
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en mai 2024
Réponse de Mr. Dinh Ngo (Director of Operations) le 29 mai 2024
Dear Daniel, thank you for staying at hotel with your recognitions of hospitality services that hotel contributed. See you again on next visiting to HCM City.
10/10 Excellent
Timmy, San Antonio
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timmy
Séjour de 1 nuit en mai 2024
10/10 Excellent
Thuy
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thuy
Séjour de 3 nuits en mai 2024
Réponse de Mr. Dinh Ngo (Director of Operations) le 22 mai 2024
Dear Thuy, thank you so much for staying at hotel. Your reward comment with highest rating are just more than appreciated. Hope to see you again soon.
8/10 Bien
Melissa, Seminole
Voyage en famille
19 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en mai 2024
Réponse de Mr. Dinh Ngo (Director of Operations) le 20 mai 2024
Dear Melissa, thank you for selecting and staying at hotel. It is our please to read that you did have a satisfied staying experience with us. Hope to see you again soon on next visiting to HCM City.
10/10 Excellent
Annie
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annie
Séjour de 6 nuits en mai 2024
Réponse de Mr. Dinh Ngo (Director of Operations) le 19 mai 2024
Dear Annie, thank you so much for selecting and staying at hotel. Your sharing is well noted for further upgrading processing of hotel room section. We hope to get chance for seeing you again on next visiting to Ho Chi Minh City
10/10 Excellent
Daniel
Voyage en groupe
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 4 nuits en mai 2024
Réponse de Hoang Nguyen le 15 mai 2024
Dear Daniel,Thank you so much for your full rating on us . We are delighted to read your compliments and look forward to welcoming you back soon ! Best regardsFront Office Manager
10/10 Excellent
Daniel
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en mai 2024
Réponse de Hoang Nguyen le 14 mai 2024
Dear Daniel,Thank you very much indeed for your recognition. Your endorsement is not only a pleasure to receive , but also further motivates for Team to keep outstanding service. Wishing you continued safe travels and look forward to welcoming you back soon ! Best regards,Front Office Manager,
10/10 Excellent
Miryam
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miryam
Séjour de 4 nuits en mai 2024
Réponse de Hoang Nguyen le 10 mai 2024
Dear Miryam,Thank you for choosing Windsor Plaza Hotel and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay. We would be honored to welcome you back for another exceptional stay. Once again, thank you for choosing Windsor Plaza. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon. Best regards,Front Office Manager
10/10 Excellent
Tok Heng
Voyage d’affaires
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tok Heng
Séjour de 3 nuits en mai 2024
Réponse de Hoang Nguyen le 10 mai 2024
Dear Tok Heng,Thank you very much for your recent stay, and for your positive feedback on our central location! We are happy to read that you are pleased with the professional services from the Windsor Plaza. Most importantly, we love reading that the great sense of Hospitality was recognized. It is a great motivation for the team to keep up and go further. Windsor Plaza will look forward to welcoming you back soon! Best regardsFront Office Manager
10/10 Excellent
Daniel
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 4 nuits en mai 2024
Réponse de Hoang Nguyen le 10 mai 2024
Dear Daniel,Thank you for choosing Windsor Plaza Hotel and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay. I have shared your comments with our staff, and they are equally excited to know that their efforts contributed to your enjoyment .We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon. Best regards,Front Office Manager
10/10 Excellent
Tan
Voyage en famille, Voyage d’affaires
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tan
Séjour de 1 nuit en mai 2024
Réponse de Hoang Nguyen le 8 mai 2024
Dear Tan,We appreciate you taking the time to highlight our service staffs .We are happy to read that you pleased with the professional services from Windsor Plaza Team members .Most importantly, we love reading that the great sense of Hospitality from Windsor Plaza was recognized. It is a great motivation for the team to keep up and go further. Windsor Plaza will look forward to welcoming you back soon! Best regards,Front Office Manager
10/10 Excellent
Daniel
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Hoang Nguyen le 6 mai 2024
Dear Daniel,Thank you so much for your review and full marks on us. Wishing you a very happy day and delighting our guests is always our focus and we are glad to know that you will be returning ! Best regardsFront Office Manager
10/10 Excellent
Daniel
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 5 nuits en avril 2024
Réponse de Hoang Nguyen le 6 mai 2024
Dear Daniel,What great feedback as this is always the type of review we like to receive from our guests. Thank you for taking the time to pass on your positive review on every corner of our truly authentic hospitality following your recent stay with us. We are always delighted to learn from our guests and sincerely grateful for your show of appreciation. Your endorsement is not only a pleasure to receive, but also further motivates the whole team to keep providing outstanding service. Wishing you continued safe travels and look forward to welcoming you back soon ! Best regardsFront Office Manager
10/10 Excellent
Daniel
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en mai 2024
Réponse de Hoang Nguyen le 6 mai 2024
Dear Daniel,Thank you very much for your review and great to know that you have satisfactory stay with us . Most importantly , we love reading that the great sense of hospitality from Windsor Plaza was recognized . We will look forward to welcoming you back soon ! Best regards,Front Office Manager
8/10 Bien
Dieu
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dieu
Séjour de 5 nuits en avril 2024
Réponse de Hoang Nguyen le 30 avr. 2024
Dear Dieu,Thank you for choosing Windsor Plaza Hotel and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay. We would be honored to welcome you back for another exceptional stay. Once again, thank you for choosing Windsor Plaza and we can't wait to welcome you back soon! Best regards,Front Office Manager
2/10 Horrible
Steven
Voyage en groupe
28 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 4 nuits en avril 2024
Réponse de Hoang Nguyen le 29 avr. 2024
Dear Steven,We appreciate your recent stay at our Hotel and your feedback on Expedia .Your opinions matter greatly to us and we strive to ensure every guest has a positive experience. We noticed that you left a 1-star review , and while we are grateful for your input . Your detailed feedback will assist us in addressing any concerns you may have encountered and in making the necessary improvements to enhance our guest's experience.* Regarding to towels changed are well noted and with the team these will be reviewed and remedied immediately. * As for the visiting regulations, after this time 10:00pm to ensure the Guest's safety and Hotel's reputation , everyone of visitor will have to leave from the Hotel. We are sorry to hear that our price did not meet your expectation, kindly contact our reservation team for your requirements in the next time visits. We hope to be of service you soon again ! Best regardsFront Office Manager
10/10 Excellent
MELODY
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MELODY
Séjour de 3 nuits en avril 2024
Réponse de Hoang Nguyen le 15 avr. 2024
Dear Melody,Many thanks for your recent stay at Windsor Plaza ! We are glad to hear that you have thoroughly a wonderful experience at Windsor Plaza. It is great to read that you would recommend our property love it. Your recognition is always a great motivation for Windsor Plaza to bring the best to the guests. We will look forward to welcoming you back soon!Front Office Manager
4/10 Médiocre
Daniel
10 avr. 2024
Daniel
Séjour de 2 nuits en avril 2024
Réponse de Hoang Nguyen le 2 mai 2024
Dear Daniel,Thank you for taking the time to share your feedback with us. We appreciate your input and are glad to hear that you chose Windsor Plaza for your stay. We’re sorry to learn that certain aspects of your experience were not as expected. Your comments are invaluable to us, and we genuinely appreciate your perspective. If possible, could you provide more details or suggestions on how we can improve and better meet your expectations? Thank you once again for choosing Windsor Plaza. We value your feedback and look forward to serving you better in the future. Best regards,Front Office Manager
10/10 Excellent
Luke
9 avr. 2024
Luke
Séjour de 6 nuits en avril 2024
Réponse de Hoang Nguyen le 29 avr. 2024
Dear Luke,Thank you so much for your full marks on us . We are delighted to know that you had a positive experience over your stay. We genuinely appreciate your positive full marks , and we cannot wait to welcome you back soon ! Best regardsFront Office Manager
8/10 Bien
Ella
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ella
Séjour de 3 nuits en avril 2024
Réponse de Hoang Nguyen le 10 avr. 2024
Dear Ella,Thank you very much indeed for your high rating on us ! Best regards,Front Office Manager,
8/10 Bien
Trang
6 avr. 2024
Trang
Séjour de 2 nuits en avril 2024
Réponse de Hoang Nguyen le 28 avr. 2024
Dear Trang,Thank you so much for your high recognition on us . We are delighted to read your compliments . Highly appreciated ! Best regardsFront Office Manager
10/10 Excellent
Paul
Voyage d’affaires
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 6 nuits en mars 2024
Réponse de Hoang Nguyen le 4 avr. 2024
Dear Paul,Thank you so much for your recent stay , and for your positive feedback on our service ! We are happy to read that you are pleased with the professional services from Windsor Plaza and Lounge services in general . Most importantly, we love reading that the great sense of our hospitality was recognized .It is great motivation for the Team to keep up and go further. Delighting our guests is always our focus and we are glad to know that you will be returning ! Best regards,Front Office Manager
10/10 Excellent
Guido Alvarez
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Guido Alvarez
Séjour de 3 nuits en mars 2024
Réponse de Hoang Nguyen le 11 avr. 2024
Dear Alvarez,Thank you so much for your full marks on us and excellent endorsement . Delighting our guests is always our focus and we are glad to know that you have satisfactory stay with us ! Best regards,Front Office Manager
10/10 Excellent
Anna
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anna
Séjour de 4 nuits en mars 2024
Réponse de Hoang Nguyen le 1 avr. 2024
Dear Anna,Many thanks for your recent stay at Windsor Plaza Hotel ! We are glad to hear that you have a wonderful stay. Your endorsement is not only a pleasure to receive , but further motivates the whole Team to keep providing outstanding service. We look forward to welcoming you back soon !Best regards,Front Office Manager
10/10 Excellent
Korak
Voyage en famille, Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Korak
Séjour de 12 nuits en mars 2024
Réponse de Hoang Nguyen le 1 avr. 2024
Dear Korak,First of all, thank you taking the time to pass on your positive review and for your recent stay at Windsor Plaza Hotel ! We are glad to hear that you have thoroughly a wonderful experience and for your positive feedback on our traditional charm , which will add a new flair into our iconic Hotel and you pleased with our Executive Lounge services. Most importantly, we love reading that the hospitality from Windsor was recognized. It is a great motivation for Team to keep up and go further. We would like to extend our sincere apologies for your inconveniences you encountered about room service. We truly welcome all constructive and detailed feedback on every aspect of our service, we work out with Executive Chef and Management to make sure to further improve our culinary offerings and service 's delivery in the future,Once again, we look forward to welcoming you back soon !Best regardsFront Office Manager
10/10 Excellent
Nana
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nana
Séjour de 3 nuits en mars 2024
Réponse de Hoang Nguyen le 29 mars 2024
Dear Nana,Thank you so much for your excellent endorsement ! Best regards,
10/10 Excellent
Pei Yu
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pei Yu
Séjour de 2 nuits en mars 2024
Réponse de Hoang Nguyen le 28 mars 2024
Dear Yu,What great feedback as this is always the type of review we like to receive from our Guests. Thank you for taking the time to pass on your positive review following your recent stay with us. Wishing you continued every safe travels and look forward to welcoming you back soon ! Best regards
10/10 Excellent
Iris
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Iris
Réponse de Hoang Nguyen le 28 mars 2024
Dear Iris,Thank you very much for your full marks on us. It is great to read that you would recommend our property to others. Your recognition is always a great motivation to Windsor Plaza to bring the best to guests. We will look forward to welcoming your next visit ! Best regards,
8/10 Bien
Wendy
Voyage en groupe
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 6 nuits en décembre 2023
Réponse de Hoang Nguyen le 25 mars 2024
Dear Wendy,Thank you for your feedback following your recent stay with us. It is with great pleasure to share with you that we will be commencing a comprehensive rooms shortly , which will add a new flair into our iconic heritage , something to look forward on your next visit ! Best regards
10/10 Excellent
Cuong
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cuong
Réponse de Hoang Nguyen le 24 mars 2024
Dear Cuong,Thank you very much for your full marks on us ! Best regards
10/10 Excellent
Thien
Voyage en groupe
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thien
Séjour de 3 nuits en mars 2024
Réponse de Hoang Nguyen le 19 mars 2024
Dear Thien,Thank you very much for your high recognition on us. Delighting our guest is always our focus and we are glad to know that you will be returning ! Best regards
10/10 Excellent
Calvin
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Calvin
Séjour de 4 nuits en mars 2024
Réponse de Hoang Nguyen le 18 mars 2024
Dear Calvin,Thank you so much for your high recognition on us ! Best regards,
10/10 Excellent
josh
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
josh
Séjour de 3 nuits en mars 2024
Réponse de Hoang Nguyen le 18 mars 2024
Dear Josh,Thank you very much for your excellent endorsement ! Best regards,
8/10 Bien
Lynzie
13 mars 2024
Lynzie
Séjour de 2 nuits en mars 2024
Réponse de Hoang Nguyen le 3 avr. 2024
Dear Lynzie,Thank you so much for your high ranking over your stay. We will look forward to welcoming back soon ! Best regards,Front Office Manager
10/10 Excellent
Kenneth
13 mars 2024
Kenneth
Séjour de 2 nuits en mars 2024
Réponse de Hoang Nguyen le 2 avr. 2024
Dear Kenneth,Thank you so much for your full marks and over your recent stay with us ! Best regards,Front Office Manager
10/10 Excellent
Quyen
Voyage en groupe
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quyen
Séjour de 6 nuits en mars 2024
Réponse de Hoang Nguyen le 13 mars 2024
Dear Quyen,Thank you very much for your full marks on us! Best regards