Piscine extérieure, chaises longues

Avis sur Mai House Saigon Hotel

5 out of 5
Mai House Saigon Hotel
157 Nam Ky Khoi Nghia Street ,, Vo Thi Sau Ward , District 3, Ho Chi Minh City

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 194 avis sur 232." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 232." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 232." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 232." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 232." "

10/10

Propreté

9,6/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel Hôtel , neuf , tout était parfait Super Rooftop La piscine un peu petite (dommage)
Séjour de 3 nuits en février 2024
Réponse de O.R le 4 mars 2024
Cher eric,Xin chao, bonjour.Je vous salue depuis Ho Chi Minh Ville.Nous vous remercions d'avoir séjourné à l'hôtel Mai House Saigon et d'avoir pris le temps de nous faire part de votre expérience avec nous.Nous sommes ravis de lire vos commentaires. L'équipe sera ravie d'entendre ces mots gentilsconcernant notre très bel hôtel et notre super rooftop Mai Sky bar.Nous nous réjouissons de vous accueillir à nouveau à l'avenir.Nous vous prions d'agréer, eric, l'expression de nos salutations distinguées,Olivier REVY(Directeur Général)

10/10 Excellent

RICHARD

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
le service 5*, avec identité Vietnamienne
Un hôtel premium, avec une identité Vietnamienne, top, service, accueil confort
Séjour de 5 nuits en mars 2023
Réponse de O.R le 1 avr. 2023
Cher RICHARD,Xin chao.Merci d’avoir séjourné au Mai House Saigon Hotel et d’avoir pris le temps de partager votreexpérience avec nous.Nous sommes ravis de lire vos commentaires. L’équipe sera enchantee d’entendre ces mots aimables concernant notre identité vietnamienne, qualité du service et de l'acceuil.Nous sommes impatients de vous accueillir à nouveau à l’avenir.CordialementOlivier Revy(Directeur Général)

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mon premier choix à Saigon
Hotel neuf, non loin du centre ( 15min à pied de Ben Thanh) mais au calme. Literie tres tres bien. 5eme hotel testé à Saigon, premier de mon classement
Séjour de 3 nuits en mars 2020
Réponse de Christine le 12 mai 2020
Dear Valued Guest, Warm greetings from Mai House Saigon. Thank you for taking the time to complete the guest survey. We appreciate the positive feedback you have provided and I will ensure this information is shared with the team to show how they have exceeded your expectations. We look forward to welcoming you back to Mai House Saigon in the near future and please contact us for any further assistance. Best regards, Phung Ngoc Bao Linh (Ms.) Front Office Manager

10/10 Excellent

DELCOURTE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel établissement à recommander
Hôtel récent à la décoration soignée grâce notamment à des marbres d’Italie de belle qualité. Convient particulièrement aux voyageurs désireux de trouver un havre de paix loin de l’agitation de HCM . Bon rapport prix/ qualité pour ce type d’établissement ; suggestion : un petit déjeuner moins copieux pour les petits mangeurs et donc , à un prix plus abordable que le prix unique
Séjour de 5 nuits en janvier 2020
Réponse de O.R le 7 mars 2023
Dear DELCOURTE,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward to welcoming you back in the future.Kind Regards,Mai House Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en novembre 2019
Réponse de O.R le 7 mars 2023
Dear Anonymous,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward to welcoming you back in the future.Kind Regards,Mai House Team

2/10 Horrible

Khanh

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 3 nuits en mai 2024

8/10 Bien

TOSHIKAZU

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフも親切、丁寧で満足しています。 中心地まで少し距離があり、気候からタクシー利用が必須でした。 朝食はメニュー、味、清潔感も満足でしたが、冷房が強すぎて羽織るものが必要でした。
Séjour de 4 nuits en mai 2024
Réponse de O.R le 27 mai 2024
Dear TOSHIKAZU,Xin chao, おはよう.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our kind & polite staff and our tasty breakfast.Our sincerest apologies for the inconvenience you experienced with the too cold AC in the restaurant.We are looking forward, TOSHIKAZU, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Naoko

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とても綺麗で落ち着いた雰囲気で気持ちのいいホテルでした。プールやジムも使いです。リッチとしてはいわゆる1区の真ん中ではありませんが、そこまでも歩いて20分かからないですし、3区のタンディン市場や美味しい地元の人も利用するレストランにも行きやすい場所で、ホテルのそばにはCoopなどのスーパーマーケットもあり、次回もこちらがいいなと思いました
Séjour de 4 nuits en mai 2024
Réponse de O.R le 22 mai 2024
Dear Naoko,Xin chao, グッドアフターヌーン.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our clean and comfortable hotel.We are looking forward, Naoko, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Wai Ching

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice and friendly staff
Séjour de 2 nuits en mai 2024
Réponse de O.R le 22 mai 2024
Dear Wai Ching,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our nice and friendly staff.We are looking forward, Wai Ching, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Pauline

Voyage en famille
Great location. Super friendly and helpful staff. The concierge made some great recommendations
Séjour de 5 nuits en mai 2024
Réponse de O.R le 22 mai 2024
Dear Pauline,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location and our super friendly & helpful staff.We are looking forward, Pauline, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jackson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a beautiful hotel. So clean and the rooms were great. It’s a really big hotel with good amenities. Rooftop bar was good too but expensive. Good place to bring your friends up and hang out at night. The lobby was great, room was very clean. However the location wasn’t too great compared to other five star hotels. Often the place had a lot of traffic so leaving and coming back to the hotel was hard. Otherwise, good place and recommend.
Séjour de 3 nuits en mai 2024
Réponse de O.R le 13 mai 2024
Dear Jackson,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our beautiful hotel.We are looking forward, Jackson, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Trang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was amazing, staff were exceptional. 5 out of 5. I would stay again
Séjour de 2 nuits en avril 2024
Réponse de O.R le 9 mai 2024
Dear Trang,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our amazing hotel and exceptional staff.We are looking forward, Trang, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

SAORI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
また泊まりたいです。
Séjour de 6 nuits en avril 2024
Réponse de O.R le 9 mai 2024
Dear SAORI,Xin chao, おはよう.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, SAORI, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Kim Anh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible service, great location with every amenity you’d need for an extended stay. Clean and thoughtful interiors — priced higher than your average hotel in HCMC but worth every penny for your comfort and trust.
Séjour de 2 nuits en avril 2024
Réponse de O.R le 2 mai 2024
Dear Kim Anh,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location, our incredible service and our clean & thoughtful interiors.We are looking forward, Kim Anh, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Kim Anh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de O.R le 27 avr. 2024
Dear Kim Anh,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Kim Anh, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Min Kyu

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
first thank u to all the staff for being super friendly and attentive. got the 1 bedroom and it was beautiful,clean modern.. just an amazing stay.. the whole hotel was super amazing. especially enjoyed the food and the sauna.. but everything about this hotel was incredible.juys a wonderful experience. A big thank you to everyone at mai house saigon ...
Séjour de 5 nuits en avril 2024
Réponse de O.R le 19 avr. 2024
Dear Min Kyu,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your wonderful experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our super friendly & attentive staff and our amazing hotel.We are looking forward, Min Kyu, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Bobby, Calgary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything is great except the laundry charge is way too much , I only have 39 pieces of clothes including underwear’s and the charge is over $100 usd. That is crazy
Séjour de 3 nuits en avril 2024
Réponse de O.R le 16 avr. 2024
Dear Bobby,Xin chao, good afternoon.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay with us.We understand your concerns regarding the laundry charges. Our pricing is based on ensuring that we provide the highest quality service, including professional cleaning and careful handling of each individual item. However, we acknowledge that the cost may seem high for larger quantities of laundry.We value your feedback and will take it into consideration as we continuously strive to improve our services and guest experience. We are looking forward, Bobby, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Justin, LYNNWOOD

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 3 nuits en avril 2024
Réponse de O.R le 12 avr. 2024
Dear Justin,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our nice hotel.We are looking forward, Justin, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent service and facilities. We had a great time
Séjour de 4 nuits en avril 2024
Réponse de O.R le 10 avr. 2024
Dear Thomas,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your great time experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our excellent service and facilities.We are looking forward, Thomas, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Mark

Voyage en couple
Les points forts : Équipements
The Mai House is straight up excellent.
Séjour de 4 nuits en mars 2024
Réponse de O.R le 27 mars 2024
Dear Mark,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel.We are looking forward, Mark, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jervie

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ok
Séjour de 4 nuits en mars 2024
Réponse de O.R le 23 mars 2024
Dear Jervie,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Jervie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

wayne

Les points forts : Infrastructures et conditions de l’hébergement
Friendly staff good service
Séjour de 4 nuits en mars 2024
Réponse de O.R le 27 mars 2024
Dear wayne,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our friendly staff and our good service.We are looking forward, wayne, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite safe and very clean hotel
Séjour de 4 nuits en mars 2024
Réponse de O.R le 18 mars 2024
Dear David,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our safe & clean hotel.We are looking forward, David, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Christian

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent 5 star hotel! Our suite was beautifully laid out, had a wonderful experience.
Séjour de 2 nuits en mars 2024
Réponse de O.R le 18 mars 2024
Dear Christian,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your wonderfulexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words.We are looking forward, Christian, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Pow

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gracious hosts, great service, many breakfast options, clean and comfy rooms. Easy recommend.
Séjour de 4 nuits en mars 2024
Réponse de O.R le 18 mars 2024
Dear Pow,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our gracious hosts, our great service and our comfy rooms.We are looking forward, Pow, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing is we weren’t promised the large twin bed. Breakfast buffet not a lot of changes by our third day.
Séjour de 3 nuits en mars 2024
Réponse de O.R le 15 mars 2024
Dear Debbie,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.Our sincerest apologies for the inconvenience you experienced with the twin bed as it did not meet your expectations. We'll make sure to allocate you the expected type of bed during your next stay.I'll share your valuable comments to the related team members on the breakfast buffet.We are looking forward, Debbie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Viktor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Schöne Unterkunft mit einem zentralen Lage. Das Frühstück ist sehr lecker.
Séjour de 1 nuit en mars 2024
Réponse de O.R le 11 mars 2024
Dear Viktor,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel central location with a nice accommodation and our very tasty breakfast.We are looking forward, Viktor, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

KWON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service best location
Séjour de 3 nuits en mars 2024
Réponse de O.R le 6 mars 2024
Dear KWON,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our excellent service and our hotel best location.We are looking forward, KWON, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Con

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and location. In District 3 but on the edge of District 1 and an easy walk in to the heart of HCM in District 1.
Séjour de 4 nuits en février 2024
Réponse de O.R le 27 févr. 2024
Dear Con,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel with a great location.We are looking forward, Con, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Bengt

Séjour de 3 nuits en février 2024
Réponse de O.R le 28 févr. 2024
Dear Bengt,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Bengt, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Hyunji

Séjour de 1 nuit en février 2024
Réponse de O.R le 23 févr. 2024
Dear Hyunji,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Hyunji, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Becki

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic property and service. Breakfast buffet was incredible!
Séjour de 3 nuits en février 2024
Réponse de O.R le 21 févr. 2024
Dear Becki,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our fantastic hotel & service and our incredible breakfast buffet.We are looking forward, Becki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing hotel, very elegant. Beautiful poolside and gym. Roof top bar was lovely. Fantastic breakfast. Staff couldn’t do enough for you
Séjour de 2 nuits en février 2024
Réponse de O.R le 13 févr. 2024
Dear Caroline,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our amazing & very elegant hotel, our beautiful poolside & gym and our fantastic breakfast.We are looking forward, Caroline, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Robyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the perfect property for me and my sister to stay. Walking distance to downtown and some great restaurants. Staff is extremely attentive and very helpful, with the exception of the sky bar. They sat us one night and never came back to take our order. However, the service at the sky bar was phenomenal on New Years.
Séjour de 3 nuits en février 2024
Réponse de O.R le 13 févr. 2024
Dear Robyn,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our perfect property, our extremely attentive and very helpful staff and our phenomenal service at Mai Sky bar.We are looking forward, Robyn, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Ron Hin Long

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. A bit crowded outside the street and almost always have traffic jam in the afternoon. The room is superb but tiny bit small for 3 person
Séjour de 3 nuits en janvier 2024
Réponse de O.R le 5 févr. 2024
Dear Ron Hin Long,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel and superb room.We are looking forward, Ron Hin Long, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jennifer

Séjour de 7 nuits en janvier 2024
Réponse de O.R le 21 mars 2024
Dear Jennifer,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Jennifer, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

SHUANG

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
condition & facilities are great, Staff & services very friendly. Highly recommend..
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 29 janv. 2024
Dear SHUANG,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great condition & facilities and our staff & service very friendly.We are looking forward, SHUANG, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Lonnie

Séjour de 3 nuits en janvier 2024
Réponse de O.R le 21 mars 2024
Dear Lonnie,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Lonnie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jagjit

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly
Séjour de 2 nuits en janvier 2024
Réponse de O.R le 26 janv. 2024
Dear Jagjit,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind wordsregarding our very clean hotel and our very friendly staff.We are looking forward, Jagjit, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Edith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tolle Lage, ruhige Zimmer, luxuriöse Ausstattung, umfangreiches Frühstück und toller Service.
Séjour de 3 nuits en janvier 2024
Réponse de O.R le 26 janv. 2024
Dear Edith,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location, our quiet rooms, our luxurious amenities, our extensive breakfast and our great service.We are looking forward, Edith, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

My

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de O.R le 24 janv. 2024
Dear My,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, My, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

SHUANG

Séjour de 5 nuits en janvier 2024
Réponse de O.R le 15 janv. 2024
Dear SHUANG,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, SHUANG, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

8/10 Bien

Miki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de O.R le 12 janv. 2024
Dear Miki,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are looking forward, Miki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable rooms and amazing breakfast buffet.
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 10 janv. 2024
Dear Jennifer,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our comfortable rooms & our amazing breakfast buffet.We are looking forward, Jennifer, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Rebecka

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel with good service. Nice rooftop pool and new rooftop bar.
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 9 janv. 2024
Dear Rebecka,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel with good service, our nice pool and Mai Sky bar.We are looking forward, Rebecka, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Paulo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maravilhoso
Hotel maravilhoso Atendimento sempre cordial e muito prestativo Cafe da manha nota 10 Quartos amplos e lindos Super bem localizado Digno de um 5 estrelas e com um custo / beneficio muito bom Eles tem um deck no rooftop para drinks e petiscos com uma vista deslumbrante
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 9 janv. 2024
Dear Paulo,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our wonderful hotel, our friendly & very helpful service, our breakfast, our beautiful rooms, our hotel super location and our Mai Sky with beautiful views.We are looking forward, Paulo, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

8/10 Bien

Ozaki

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Séjour de 5 nuits en décembre 2023
Réponse de O.R le 9 janv. 2024
Dear Ozaki,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Ozaki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager

10/10 Excellent

Seumas Tryggve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The accommodations were exceptional; we opted for the Junior Suite, which offered ample space and excellent amenities. The private check-in/check-out service provided by the friendly and professional staff added a personal touch. Room service exceeded expectations with prompt and efficient delivery. The only drawbacks were the TV, which exhibited a bit of lag and lacked Netflix (or we couldn't locate it). Our breakfast experience on the 14th floor didn't quite meet the high standards set by the rest of the hotel. The coffee, in particular, fell short, which seemed surprising considering Vietnam's renowned coffee culture. While the food was good, the service was notably slow. Despite ordering three items, only two arrived, and after waiting for the third for 45 minutes, we decided to leave to attend other activities. On a positive note, the rooftop bar was a standout feature. With its impressive drinks, attentive service, and stunning views, we highly recommend enjoying a drink there in the evening. In summary, it's a splendid property deserving of its 5-star rating. However, for breakfast or coffee, exploring the nearby cafes and restaurants might be a worthwhile alternative.
Séjour de 3 nuits en décembre 2023
Réponse de O.R le 31 janv. 2024
Dear Seumas Tryggve,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our exceptional accommodation, our room service efficient delivery, our friendly and professional staff during the private check-in/check-out process and our rooftop bar.Our sincerest apologies for the inconvenience you experienced. I have noticed that our service regarding the 14th floor A La Carte breakfast did not meet your expectations. I'll share your valuable feedback with the related team members and put in place the necessary training to ensure that it does not happen again.On the other alternative, a large international breakfast buffet is available at the restaurant on the 2nd floor.Concerning Netflix, unfortunately it is not available on our TV network.We are looking forward, Seumas Tryggve, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

8/10 Bien

Jun Keun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de O.R le 29 déc. 2023
Dear Jun Keun,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are looking forward, Jun Keun, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)

10/10 Excellent

Charlotta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de O.R le 27 déc. 2023
Dear Charlotta,Xin chao, good evening.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Charlotta, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)