Avis sur Mai House Saigon Hotel
Mai House Saigon Hotel
157 Nam Ky Khoi Nghia Street ,, Vo Thi Sau Ward , District 3, Ho Chi Minh City
Avis
9,6
Exceptionnel
10/10
Propreté
9,6/10
Personnel et service
9,8/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de O.R le 4 mars 2024
Cher eric,Xin chao, bonjour.Je vous salue depuis Ho Chi Minh Ville.Nous vous remercions d'avoir séjourné à l'hôtel Mai House Saigon et d'avoir pris le temps de nous faire part de votre expérience avec nous.Nous sommes ravis de lire vos commentaires. L'équipe sera ravie d'entendre ces mots gentilsconcernant notre très bel hôtel et notre super rooftop Mai Sky bar.Nous nous réjouissons de vous accueillir à nouveau à l'avenir.Nous vous prions d'agréer, eric, l'expression de nos salutations distinguées,Olivier REVY(Directeur Général)
10/10 Excellent
RICHARD
Voyage d’affaires
1 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
le service 5*, avec identité Vietnamienne
RICHARD
Séjour de 5 nuits en mars 2023
Réponse de O.R le 1 avr. 2023
Cher RICHARD,Xin chao.Merci d’avoir séjourné au Mai House Saigon Hotel et d’avoir pris le temps de partager votreexpérience avec nous.Nous sommes ravis de lire vos commentaires. L’équipe sera enchantee d’entendre ces mots aimables concernant notre identité vietnamienne, qualité du service et de l'acceuil.Nous sommes impatients de vous accueillir à nouveau à l’avenir.CordialementOlivier Revy(Directeur Général)
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage en groupe, Voyage d’affaires
13 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mon premier choix à Saigon
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Christine le 12 mai 2020
Dear Valued Guest,
Warm greetings from Mai House Saigon.
Thank you for taking the time to complete the guest survey.
We appreciate the positive feedback you have provided and I will ensure this information is shared with the team to show how they have exceeded your expectations.
We look forward to welcoming you back to Mai House Saigon in the near future and please contact us for any further assistance.
Best regards,
Phung Ngoc Bao Linh (Ms.)
Front Office Manager
10/10 Excellent
DELCOURTE
30 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel établissement à recommander
DELCOURTE
Séjour de 5 nuits en janvier 2020
Réponse de O.R le 7 mars 2023
Dear DELCOURTE,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward to welcoming you back in the future.Kind Regards,Mai House Team
10/10 Excellent
Voyageur vérifié
6 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en novembre 2019
Réponse de O.R le 7 mars 2023
Dear Anonymous,Xin chao.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward to welcoming you back in the future.Kind Regards,Mai House Team
2/10 Horrible
Khanh
27 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Khanh
Séjour de 3 nuits en mai 2024
8/10 Bien
TOSHIKAZU
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TOSHIKAZU
Séjour de 4 nuits en mai 2024
Réponse de O.R le 27 mai 2024
Dear TOSHIKAZU,Xin chao, おはよう.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our kind & polite staff and our tasty breakfast.Our sincerest apologies for the inconvenience you experienced with the too cold AC in the restaurant.We are looking forward, TOSHIKAZU, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Naoko
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naoko
Séjour de 4 nuits en mai 2024
Réponse de O.R le 22 mai 2024
Dear Naoko,Xin chao, グッドアフターヌーン.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our clean and comfortable hotel.We are looking forward, Naoko, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Wai Ching
Voyage d’affaires
20 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wai Ching
Séjour de 2 nuits en mai 2024
Réponse de O.R le 22 mai 2024
Dear Wai Ching,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our nice and friendly staff.We are looking forward, Wai Ching, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Pauline
Voyage en famille
20 mai 2024
Pauline
Séjour de 5 nuits en mai 2024
Réponse de O.R le 22 mai 2024
Dear Pauline,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location and our super friendly & helpful staff.We are looking forward, Pauline, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Jackson
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jackson
Séjour de 3 nuits en mai 2024
Réponse de O.R le 13 mai 2024
Dear Jackson,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our beautiful hotel.We are looking forward, Jackson, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Trang
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Trang
Séjour de 2 nuits en avril 2024
Réponse de O.R le 9 mai 2024
Dear Trang,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our amazing hotel and exceptional staff.We are looking forward, Trang, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
SAORI
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SAORI
Séjour de 6 nuits en avril 2024
Réponse de O.R le 9 mai 2024
Dear SAORI,Xin chao, おはよう.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, SAORI, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Kim Anh
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim Anh
Séjour de 2 nuits en avril 2024
Réponse de O.R le 2 mai 2024
Dear Kim Anh,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location, our incredible service and our clean & thoughtful interiors.We are looking forward, Kim Anh, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Kim Anh
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kim Anh
Séjour de 1 nuit en avril 2024
Réponse de O.R le 27 avr. 2024
Dear Kim Anh,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Kim Anh, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Min Kyu
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Min Kyu
Séjour de 5 nuits en avril 2024
Réponse de O.R le 19 avr. 2024
Dear Min Kyu,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your wonderful experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our super friendly & attentive staff and our amazing hotel.We are looking forward, Min Kyu, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Bobby, Calgary
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bobby
Séjour de 3 nuits en avril 2024
Réponse de O.R le 16 avr. 2024
Dear Bobby,Xin chao, good afternoon.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay with us.We understand your concerns regarding the laundry charges. Our pricing is based on ensuring that we provide the highest quality service, including professional cleaning and careful handling of each individual item. However, we acknowledge that the cost may seem high for larger quantities of laundry.We value your feedback and will take it into consideration as we continuously strive to improve our services and guest experience. We are looking forward, Bobby, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Justin, LYNNWOOD
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 3 nuits en avril 2024
Réponse de O.R le 12 avr. 2024
Dear Justin,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our nice hotel.We are looking forward, Justin, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Thomas
Voyage en couple
10 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Thomas
Séjour de 4 nuits en avril 2024
Réponse de O.R le 10 avr. 2024
Dear Thomas,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your great time experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our excellent service and facilities.We are looking forward, Thomas, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Mark
Voyage en couple
26 mars 2024
Les points forts : Équipements
Mark
Séjour de 4 nuits en mars 2024
Réponse de O.R le 27 mars 2024
Dear Mark,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel.We are looking forward, Mark, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Jervie
Voyage en groupe
22 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jervie
Séjour de 4 nuits en mars 2024
Réponse de O.R le 23 mars 2024
Dear Jervie,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Jervie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
wayne
22 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
wayne
Séjour de 4 nuits en mars 2024
Réponse de O.R le 27 mars 2024
Dear wayne,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our friendly staff and our good service.We are looking forward, wayne, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
David
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en mars 2024
Réponse de O.R le 18 mars 2024
Dear David,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our safe & clean hotel.We are looking forward, David, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Christian
Voyage en couple
16 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Christian
Séjour de 2 nuits en mars 2024
Réponse de O.R le 18 mars 2024
Dear Christian,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your wonderfulexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words.We are looking forward, Christian, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Pow
Voyage en groupe
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pow
Séjour de 4 nuits en mars 2024
Réponse de O.R le 18 mars 2024
Dear Pow,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our gracious hosts, our great service and our comfy rooms.We are looking forward, Pow, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Debbie
Voyage en famille
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debbie
Séjour de 3 nuits en mars 2024
Réponse de O.R le 15 mars 2024
Dear Debbie,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.Our sincerest apologies for the inconvenience you experienced with the twin bed as it did not meet your expectations. We'll make sure to allocate you the expected type of bed during your next stay.I'll share your valuable comments to the related team members on the breakfast buffet.We are looking forward, Debbie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Viktor
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Viktor
Séjour de 1 nuit en mars 2024
Réponse de O.R le 11 mars 2024
Dear Viktor,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel central location with a nice accommodation and our very tasty breakfast.We are looking forward, Viktor, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
KWON
Voyage en famille
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KWON
Séjour de 3 nuits en mars 2024
Réponse de O.R le 6 mars 2024
Dear KWON,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our excellent service and our hotel best location.We are looking forward, KWON, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Con
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Con
Séjour de 4 nuits en février 2024
Réponse de O.R le 27 févr. 2024
Dear Con,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel with a great location.We are looking forward, Con, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Bengt
26 févr. 2024
Bengt
Séjour de 3 nuits en février 2024
Réponse de O.R le 28 févr. 2024
Dear Bengt,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Bengt, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Hyunji
21 févr. 2024
Hyunji
Séjour de 1 nuit en février 2024
Réponse de O.R le 23 févr. 2024
Dear Hyunji,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Hyunji, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Becki
Voyage en groupe
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Becki
Séjour de 3 nuits en février 2024
Réponse de O.R le 21 févr. 2024
Dear Becki,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our fantastic hotel & service and our incredible breakfast buffet.We are looking forward, Becki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Caroline
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caroline
Séjour de 2 nuits en février 2024
Réponse de O.R le 13 févr. 2024
Dear Caroline,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our amazing & very elegant hotel, our beautiful poolside & gym and our fantastic breakfast.We are looking forward, Caroline, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Robyn
Voyage en famille
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robyn
Séjour de 3 nuits en février 2024
Réponse de O.R le 13 févr. 2024
Dear Robyn,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our perfect property, our extremely attentive and very helpful staff and our phenomenal service at Mai Sky bar.We are looking forward, Robyn, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Ron Hin Long
Voyage en famille
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ron Hin Long
Séjour de 3 nuits en janvier 2024
Réponse de O.R le 5 févr. 2024
Dear Ron Hin Long,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel and superb room.We are looking forward, Ron Hin Long, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Jennifer
2 févr. 2024
Jennifer
Séjour de 7 nuits en janvier 2024
Réponse de O.R le 21 mars 2024
Dear Jennifer,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Jennifer, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
SHUANG
Voyage en groupe
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SHUANG
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 29 janv. 2024
Dear SHUANG,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great condition & facilities and our staff & service very friendly.We are looking forward, SHUANG, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Lonnie
27 janv. 2024
Lonnie
Séjour de 3 nuits en janvier 2024
Réponse de O.R le 21 mars 2024
Dear Lonnie,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Lonnie, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Jagjit
Voyage en couple
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jagjit
Séjour de 2 nuits en janvier 2024
Réponse de O.R le 26 janv. 2024
Dear Jagjit,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind wordsregarding our very clean hotel and our very friendly staff.We are looking forward, Jagjit, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Edith
Voyage en couple
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edith
Séjour de 3 nuits en janvier 2024
Réponse de O.R le 26 janv. 2024
Dear Edith,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our hotel great location, our quiet rooms, our luxurious amenities, our extensive breakfast and our great service.We are looking forward, Edith, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
My
22 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
My
Séjour de 2 nuits en janvier 2024
Réponse de O.R le 24 janv. 2024
Dear My,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, My, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
SHUANG
14 janv. 2024
SHUANG
Séjour de 5 nuits en janvier 2024
Réponse de O.R le 15 janv. 2024
Dear SHUANG,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are delighted to read your feedback.We are looking forward, SHUANG, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
8/10 Bien
Miki
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Miki
Séjour de 1 nuit en janvier 2024
Réponse de O.R le 12 janv. 2024
Dear Miki,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are looking forward, Miki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Jennifer
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 10 janv. 2024
Dear Jennifer,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our comfortable rooms & our amazing breakfast buffet.We are looking forward, Jennifer, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Rebecka
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rebecka
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 9 janv. 2024
Dear Rebecka,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our great hotel with good service, our nice pool and Mai Sky bar.We are looking forward, Rebecka, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Paulo
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maravilhoso
Paulo
Séjour de 4 nuits en janvier 2024
Réponse de O.R le 9 janv. 2024
Dear Paulo,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our wonderful hotel, our friendly & very helpful service, our breakfast, our beautiful rooms, our hotel super location and our Mai Sky with beautiful views.We are looking forward, Paulo, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
8/10 Bien
Ozaki
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Ozaki
Séjour de 5 nuits en décembre 2023
Réponse de O.R le 9 janv. 2024
Dear Ozaki,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us. We are delighted to read your feedback.We are looking forward, Ozaki, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager
10/10 Excellent
Seumas Tryggve
Voyage en couple
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seumas Tryggve
Séjour de 3 nuits en décembre 2023
Réponse de O.R le 31 janv. 2024
Dear Seumas Tryggve,Xin chao, good morning.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words regarding our exceptional accommodation, our room service efficient delivery, our friendly and professional staff during the private check-in/check-out process and our rooftop bar.Our sincerest apologies for the inconvenience you experienced. I have noticed that our service regarding the 14th floor A La Carte breakfast did not meet your expectations. I'll share your valuable feedback with the related team members and put in place the necessary training to ensure that it does not happen again.On the other alternative, a large international breakfast buffet is available at the restaurant on the 2nd floor.Concerning Netflix, unfortunately it is not available on our TV network.We are looking forward, Seumas Tryggve, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
8/10 Bien
Jun Keun
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jun Keun
Séjour de 2 nuits en décembre 2023
Réponse de O.R le 29 déc. 2023
Dear Jun Keun,Xin chao, good afternoon.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share yourexperience with us. We are looking forward, Jun Keun, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)
10/10 Excellent
Charlotta
Voyage en famille
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charlotta
Séjour de 4 nuits en décembre 2023
Réponse de O.R le 27 déc. 2023
Dear Charlotta,Xin chao, good evening.Greetings from Ho Chi Minh City.Thank you for staying at Mai House Saigon Hotel and for taking the time to share your experience with us.We are delighted to read your feedback.We are looking forward, Charlotta, to welcoming you back in the future.Kind regards,Olivier REVY(General Manager)