Aloha Janice, Mahalo, for sharing your feedback on your recent stay at our resort. We are deeply regretful that your experience at our resort and the quality and value of our rooms did not exceed your expectations. We sincerely apologize for this, as we always strive to ensure that our guests leave Maui with positive memories of their experience. We appreciate you taking the time to share your insights with us, which will be shared with our management team to serve future guests of the resort better.Mahalo, Sua Hargis

Aloha M. Pereira, Mahalo for taking the time to evaluate our resort. Your past great experiences mean a lot to us, and we are genuinely sorry we did not deliver the same level of satisfaction this time We also sincerely apologize for the cleanliness and maintenance issues you encountered in your accommodations. We will share your comments appropriately to ensure we provide our guests with comfortable rooms. Furthermore, we also regret your disappointment with some of the extra costs associates with your visit. Mahalo again for your honest feedback, and we hope you will give us another opportunity in the future.Mahalo, Sua Hargis

Aloha Daniel, Mahalo for choosing Sheraton Maui Resort & Spa and for writing about your wonderful experience. We are glad to be a part of your anniversary here in Hawaii and are delighted we exceeded your expectations and our front desk associates helped to make your visit memorable by providing an upgrade. It was a pleasure hosting you, and we look forward to welcoming you again for another special occasion.Mahalo, Sua Hargis

Aloha Thomas, We are delighted with your rating, and it is wonderful to know that you enjoyed so much about your time at Sheraton Maui Resort & Spa. Mahalo for being our guest; we look forward to serving you again in the future. Mahalo, Sua Hargis

Aloha David, We are thrilled you had an excellent stay at Sheraton Maui Resort & Spa, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo, Sua Hargis

Aloha Yalindra, Mahalo for your feedback, and we apologize for the inconvenience you experienced due to the hot water issues and problems with our internet service during your stay. We will address these concerns appropriately in an effort to better serve future guests of the resort. Your satisfaction is important to us, and we hope to demonstrate our commitment to outstanding experiences on your next visit. Mahalo, Sua Hargis

Aloha Nashat, Mahalo for sharing your rating. We are dedicated to ensuring that each stay is not only pleasant but absolutely flawless; therefore, we regret any instance where we may have fallen short of meeting your needs. We truly value your business, and it will be our utmost priority to ensure that your next visit exceeds expectations. We sincerely hope to have another opportunity to serve you again.Mahalo, Sua Hargis.

Aloha Kathryn, Mahalo for taking the time to evaluate your visit. While we are pleased to hear that you loved the thoughtful service provided by our associates, we deeply regret not providing you with a satisfactory dining experience. You have our assurance that this is not typical of our hotel and will be addressed appropriately as we continually strive to enhance our offerings and identify areas for improvement. Please accept our apologies for any inconvenience caused, and we sincerely hope to have the opportunity to welcome you back in the future for an improved stay.  Mahalo, Sua Hargis

Aloha Ariuntuya, We are genuinely sorry for not delivering the exceptional stay you deserve. We are devoted to giving each guest a memorable visit, so we are disappointed that we fell short of meeting these expectations. Please accept our sincere apologies for any concerns you experienced. We would like to regain your trust and hope you will consider giving us another chance in the future.Mahalo, Sua Hargis

Aloha Dingding, We are delighted you all had a fantastic Hawaiian vacation at Sheraton Maui Resort & Spa. Mahalo for sharing your wonderful review; it truly warms our hearts to know that you and your family enjoyed the breathtaking oceanfront views and convenient access to Black Rock and Kaanapali Beach from your spacious accommodations. We are also glad our associates provided courteous service and that you enjoyed the unforgettable Maui Nui Luau at Puu Kekaa. However, we sincerely regret any disappointment regarding housekeeping oversights. Your feedback is invaluable to us, as we are constantly striving to enhance our guest experience. We will be sure to address these concerns appropriately to ensure flawless hospitality going forward. Mahalo for being our guest. We look forward to your next visit.Mahalo, Sua Hargis

Aloha Ronald, Mahalo for taking the time to share about your stay. It is always exciting to receive positive comments from our guests, but we are also grateful to learn from candid comments like yours. We hope to have another chance to accommodate you on your next visit to Maui.Mahalo, Sua Hargis

Aloha Ben, Mahalo for taking the time to share your review. Please accept our apologies for the difficulties you had with our service and accommodations. Our main aim is to provide thoughtful hospitality and attention to detail; therefore, we regret this was not your experience. Your comments are valuable as they help us improve going forward. We are also sorry for the concern you had with the food we offer, and we will discuss it with our food and beverage team to see where to improve. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Mahalo, Sua Hargis

Aloha Damon, Thank you for your candid feedback. While we are glad you had an overall pleasant experience, we sincerely apologize for not meeting all of your expectations and regret your concerns regarding the dining options and activities. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Mahalo, Sua Hargis

Aloha Bonnie, Mahalo for choosing Sheraton Maui Resort & Spa for your overnight stay. We are glad that you enjoyed our beautiful resort, attentive associates, and comfortable accommodations. However, we are sorry for any inconvenience you faced during your visit. We appreciate your business, and we look forward to welcoming you back.Mahalo, Sua Hargis

Aloha Pravin, We sincerely apologize for not providing the exceptional stay you deserved. Our goal is to ensure every guest has a memorable visit, and we are disappointed to have fallen short of your expectations. Please accept our sincere apologies for any inconvenience caused. We would love the opportunity to regain your trust and hope you will consider staying with us again in the future.Mahalo,Sua Hargis

Dear Maiko, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Mahalo, Sua Hargis

Aloha Patricia, Mahalo for your recent stay at the Sheraton Maui Resort & Spa. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we look forward to seeing you again on your next trip to the area. Mahalo, Sua Hargis

Aloha Stephen ,Mahalo for sharing your thoughtful feedback with other travelers. We agree, our convenient location is perfect for exploring all that Maui has to offer! Mahalo for choosing Sheraton Maui Resort & Spa with your family, and we hope to have the pleasure of welcoming you back soon.Mahalo, Sua Hargis

Aloha Bryan, Mahalo for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Sheraton Maui Resort & Spa, and we look forward to welcoming you again soon.Mahalo, Sua Hargis

Aloha William, Mahalo for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure to accommodate you at Sheraton Maui Resort & Spa, and we hope to see you again soon.Mahalo,Sua Hargis

Aloha Adrian, Mahalo for the wonderful review of Sheraton Maui Resort & Spa. We are thrilled to read about your stay and how much you enjoyed our convenient location. Mahalo for recommending us, and we look forward to hosting you again on your next visit to the city.Mahalo, Sua Hargis

Aloha Scott, We are delighted you had an outstanding stay at Sheraton Maui Resort & Spa and that you loved all aspects of our hotel. Mahalo for the excellent rating, and we look forward to hosting you again soon.Mahalo, Sua Hargis

Aloha Maria, Mahalo for making the Sheraton Maui Resort & Spa your home away from home! It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon.Mahalo,Sua Hargis

Aloha Justin, Mahalo for being our guest and sharing your review. We are pleased you enjoyed the environment, amazing views, and courteous associates. However, we are sorry for the issues you had with your room and the inconvenience this caused. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. Furthermore, we also regret the reservation related concern you outlined. Our hotel has a standard cancellation policy that applies in most situations such as yours. We would appreciate your understanding. We have also noted your additional comment, and we will share this appropriately for a better guest experience. Mahalo once more; we hope to welcome you again for the flawless visit you deserve.Mahalo, Sua Hargis

Aloha Kyle, We are happy you chose Sheraton Maui Resort & Spa for your recent visit to the city. It was our pleasure having you with us, and we hope you will revisit the next time your travel brings you to our area.Mahalo, Sua Hargis

Aloha Amanda, Mahalo for sharing your review. We are pleased you enjoyed our excellent views and the courteous service provided by our associates. We also appreciate you mentioning our delicious food and refreshing beverages. Mahalo for choosing us, and we wish you all the best with your travels.Mahalo, Sua Hargis

Aloha Bronko, Mahalo for your review of Sheraton Maui Resort & Spa. We are glad to read about your pleasant stay and how much you enjoyed our beautiful property. We work hard to deliver an excellent experience for all of our guests, so we celebrate reviews such as yours. Mahalo again; we look forward to welcoming you back on your next visit to Hawaii.Mahalo, Sua Hargis