Piscine extérieure, parasols de plage, chaises longues
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Avis sur Hastings Top 10 Holiday Park

3 out of 5
Hastings Top 10 Holiday Park
610 Windsor Avenue, Hastings

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 55 avis sur 155." "
Note des voyageurs de 8 (Bien), d’après 51 avis sur 155." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 155." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 155." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 155." "

7,8/10

Propreté

8,0/10

Personnel et service

8,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Rebecca

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Evander and the team at Hastings TOP 10 le 14 mai 2024
Hi RebeccaThank you for choosing to stay with us recently.Kind regards

8/10 Bien

Holly, Alicetown

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient, clean, and pleasant surroundings, good parking, great price.
Séjour de 3 nuits en avril 2024
Réponse de Evander and the team at Hastings TOP 10 le 14 mai 2024
Hi HollyThank you for your great review.Kind regards

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great facility
Séjour de 2 nuits en avril 2024
Réponse de Evander and the team at Hastings TOP 10 le 14 mai 2024
Hi JanetThank you for your fantastic review, and we are so pleased you enjoyed your stay.

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely place.. clean facilities
Séjour de 2 nuits en avril 2024
Réponse de Evander and the team at Hastings TOP 10 le 2 mai 2024
Wow, we are glad to hear you had a great stay!Thank you so much.

8/10 Bien

Tonia

Séjour de 1 nuit en avril 2024
Réponse de The team at Hastings TOP 10 le 12 mai 2024
Thank you for your review.Kind regardsEvander

8/10 Bien

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Evander and the team at Hastings TOP 10 le 2 mai 2024
Thank you for staying with us, Margaret.

10/10 Excellent

Fleur

Séjour de 1 nuit en mars 2024
Réponse de Evander and the team at Hastings TOP 10 le 2 mai 2024
Thank you for your amazing review, Fleur.We hope to see you again.

10/10 Excellent

Jenny

Séjour de 1 nuit en mars 2024
Réponse de Evander and the team at Hastings TOP 10 le 2 mai 2024
Thank you for choosing to stay with us and your great review.

10/10 Excellent

Paula

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was great ,back to basics but has everything you need . Only thing that it lacks is any cooking pots and pans . Other than that it was amazing . Clean , kids had a blast . Was great to escape the work world for 2 nights
Séjour de 2 nuits en mars 2024
Réponse de The team at Hastings TOP 10 le 21 mars 2024
Hi PaulaThank you for staying with us recently and your fantastic review.

10/10 Excellent

Silka

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great family place to go. Has so many options for all ages of children. My 2 year old loved the playground and pillow jump. Will definitely be back.
Séjour de 1 nuit en mars 2024
Réponse de Evander and the team at Hastings TOP 10 le 13 mars 2024
Wow, we are so pleased you and your family enjoyed your stay with us!We hope to see you again.

8/10 Bien

Denise

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is just that a cabin to stay the night in very basic. Clean & comfortable.
Séjour de 1 nuit en février 2024
Réponse de Evander and the team at Hastings TOP 10 le 4 mars 2024
Hi DeniseThank you for staying with us recently in our basic cabin.We do have a range of motel options available too if you choose to stay again.Kind regards

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed everything about the property and staff were friendly and helpful. Excellent all round. Happy to make it our home away from home when in Hastings next. Would highly recommended Hastings top 10.
Séjour de 2 nuits en février 2024
Réponse de Evander and the team at Hastings TOP 10 le 4 mars 2024
Hi JessicaWow! We are pleased to hear you had such a great stay.We hope to see you again one day soon.Kind regards

6/10 Satisfaisant

Lucy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Evander and the team at Hastings TOP 10 le 4 mars 2024
Hi LucyThank you for staying recently.Next time you stay, maybe you might want to try one of our motel units?Kind regards

10/10 Excellent

Samantha, Gisborne

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gets hot in the little rooms needs bigger or better fan to reach top bunk
Séjour de 1 nuit en février 2024
Réponse de The team at Hastings TOP 10 le 19 févr. 2024
Thanks, Samantha for your great review.We hope to see you again.

8/10 Bien

Sarah

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Evander and the team at Hastings TOP 10 le 12 févr. 2024
Thanks for choosing to stay with us.We are glad you enjoyed your stay!

8/10 Bien

Shayla

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Équipements
Great place overall. Perfect for the whole family with playground, pool and communal spaces. Only disappointment was cleanliness of our room. The floor had bits of food etc under table. Also parking for rooms were allocated but seems the message wasn’t consistent with everyone
Séjour de 2 nuits en janvier 2024
Réponse de Evander Creswell le 19 févr. 2024
Hi ShaylaThank you for choosing to stay with us. Your feedback will be mentioned in our next staff meeting.Kind regardsEvander

10/10 Excellent

Mikeala

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the place, people. Awesome place to travel to as a family with young children
Séjour de 3 nuits en janvier 2024
Réponse de Evander and the team at Hastings TOP 10 le 12 févr. 2024
We are so pleased you enjoyed your stay with us and hope to see you again!

8/10 Bien

Lou

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome stay . Thank you . We will definitely come back .
Séjour de 2 nuits en janvier 2024
Réponse de The team at Hastings TOP 10 le 19 févr. 2024
Hi LouThank you for your review.

10/10 Excellent

Leanne

Les points forts : Équipements
Séjour de 3 nuits en janvier 2024
Réponse de The team at Hastings TOP 10 le 19 févr. 2024
Hi LeanneWe are pleased to hear you enjoyed your stay!

10/10 Excellent

Samuel

Séjour de 5 nuits en janvier 2024
Réponse de The team at Hastings TOP 10 le 19 févr. 2024
Hi SamuelThank you for your review. We are delighted you enjoyed your stay!

8/10 Bien

Mel

Séjour de 1 nuit en janvier 2024
Réponse de The team at Hastings TOP 10 le 19 févr. 2024
Hi MelThank you for chooosing to stay with us.Kind regards

8/10 Bien

Ashleigh

Les points forts : Propreté et personnel et service
Really tidy 2 bedroom apartment, had everything we needed. Enjoyed being close to the water. Kids loved the playground and bunch pillow.
Séjour de 1 nuit en janvier 2024
Réponse de The team at Hastings TOP 10 le 17 janv. 2024
Hi AshleighWe are so glad you enjoyed your stay and hope to see you agin

8/10 Bien

Colin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet, relaxed environment. Friendly staff.
Séjour de 13 nuits en novembre 2023
Réponse de The team at Hastings TOP 10 le 4 janv. 2024
We are pleased to hear you enjoyed your stay, Colin.Kind reagards

6/10 Satisfaisant

NATHAN

Séjour de 2 nuits en décembre 2023
Réponse de Evander le 1 janv. 2024
Hi NathanThank you for choosing to stay with us recently and your review.Kind regards

10/10 Excellent

Josephine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our end of year visit to Splash Planet and the students loved it - huge space to run around, space inside to play cards and board games - all round awesome! We had a flat but only used one room however the TV in the bedroom wasn’t working and online instructions were difficult to understand so we just watched the one in the lounge. Otherwise the room had almost everything we needed - huge fridge ideal for families on holiday, microwave, stove hob etc. All in all great value
Séjour de 2 nuits en décembre 2023
Réponse de Evander and the team at Hastings TOP 10 le 9 déc. 2023
Thank you for your great review. We are glad you enjoyed your stay.

8/10 Bien

James

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pool
Séjour de 1 nuit en novembre 2023
Réponse de The team at Hastings TOP 10 le 28 nov. 2023
Hi JamesThank you for choosing to stay with us. It is appreciated.

8/10 Bien

La Toya and Garry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Evander and the team at Hastings TOP 10 le 22 nov. 2023
Hi La ToyaThanks for your great review. We hope to welcome you back soon.Regards

4/10 Médiocre

Michaela

Les points forts : Équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Pros: Grounds were well kept and attractive. Reception was friendly. Cons: Parking was tight where we were (scratched the back of the van). No hooks to hang anything on. Hard beds. Nowhere to stow bags. Cutlery kept high up and behind crockery (had to be tall to access easily). Note: Booked two nights but stayed one and went elsewhere for the second night, which was way better. Left an item behind so left a message on answerphone....no response. Wouldn't stay there again. We stayed in a unit with shared kitchen and bathroom facilities. Those facilities were ok.
Séjour de 2 nuits en novembre 2023
Réponse de Evander and the team at Hastings TOP 10 le 22 nov. 2023
Hi MichaelaWe have noted the points you have made above and will use them to make our place an even better place to stay. Thank you.

10/10 Excellent

Tamas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff and easy check in and out.
Séjour de 1 nuit en novembre 2023
Réponse de Evander and the team at Hastings TOP 10 le 22 nov. 2023
Hi TamasThank you for your amazing review. We are glad you enjoyed your stay!Kind regards

4/10 Médiocre

Bruce

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Heat pump didn’t work. No sky tv. I thought for the price of 176 I might have been able to watch the rugby World Cup final. Couldn’t use the big element on the stove top.
Séjour de 1 nuit en octobre 2023
Réponse de Hastings Top10 Team. le 30 oct. 2023
Hi Bruce, thanks for your feedback. We are sorry you couldn't make your way to the lounge to join us all in watching the World Cup Final .We will endeavor to leave heat pump instructions in the room to make it easier for guests to operate them.

8/10 Bien

Kathleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay, nice little cabin
Séjour de 1 nuit en octobre 2023
Réponse de Hastings Top10 Team. le 30 oct. 2023
Hi Kathleen, thanks for your lovely review.We look forward to having you stay again.

8/10 Bien

Chantel

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Safe and clean unit and facilities.
Séjour de 1 nuit en octobre 2023
Réponse de Hastings Top10 Team. le 25 oct. 2023
Thank-you for your fabulous review. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Michael, Wellington

Séjour de 1 nuit en septembre 2023
Réponse de Evander and the team at Hastings TOP 10 le 22 nov. 2023
Thank you for staying with us recently and your great review. We hope to see you again soon.

6/10 Satisfaisant

christine

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The room was not as nice as the photos suggest. Maybe we received a different room to what we had booked? The bathroom was fairly modern but the rest of the rooms needed a good spruce up/modernizing. The best thing was the service - friendly and helpful people at the counter the couple of times we went into the office. When charging motel prices we think the Hastings Top 10 could do a bit better. Nice grounds and if you had kids, I am sure they would enjoy the playground etc.
Séjour de 2 nuits en octobre 2023
Réponse de Hastings Top10 Team. le 31 oct. 2023
Hi Christine, thank you for sharing your feedback with us. We're sorry to hear that the room did not live up to your expectation. We want to let you know that we are currently undergoing a refurbishment to update and modernize our rooms. We are excited to be enhancing our facilities to better serve our guests. Our staff members are dedicated to providing service with a smile and we are so pleased you got to experience this.

4/10 Médiocre

Michelle

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
No heated pool- in September. When I booked to stay it said heated pool and that was the draw card, so really disappointing not to have this.
Séjour de 1 nuit en septembre 2023
Réponse de Hastings Top10 Team. le 25 oct. 2023
We appreciate your feedback and are sorry to hear your disappointment regarding the pool. Whilst we do not heat the pool during daylight savings time the pool remains open for use.

10/10 Excellent

Javan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Hastings Top10 Team. le 25 oct. 2023
Hi Javan, We appreciate your fabulous review and e are thrilled you had a fabulous experience during your stay. We hope to welcome you back in the future for another wonderful visit.

10/10 Excellent

Fiona

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The convenience and it had what we needed
Séjour de 2 nuits en septembre 2023
Réponse de Evander and the team at Hastings TOP 10 le 1 oct. 2023
Thank you for your great review.We are happy to hear you enjoyed your stay.

10/10 Excellent

Kathryn

Séjour de 2 nuits en septembre 2023
Réponse de Hastings Top10 Team. le 25 oct. 2023
Aww thank-you Kathryn. We look forward to hosting you again for another outstanding visit.

10/10 Excellent

Upokoina Emily

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was so good and fast in booking and i loved it Thank you so much
Séjour de 1 nuit en septembre 2023
Réponse de Evander Creswell le 25 sept. 2023
Thank you for your review. We are thrilled you enjoyed your stay.

10/10 Excellent

pauline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This room had everything I needed and was perfect for us
Séjour de 1 nuit en septembre 2023
Réponse de Evander Creswell le 25 sept. 2023
Thank you for your great review. We hope to see you again some time.

2/10 Horrible

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Evander Creswell le 25 sept. 2023
Hi HeatherWe are sorry to hear you did not enjoy your stay.You are welcome to contact us directly as it would be helpful to hear your feedback to help make our park a great place to stay.Thank you

6/10 Satisfaisant

Murry

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Room was tidy and easy to warm up but with a very noisy fan. Expect better internet than was available. Don't expect to have to pay for extra bandwidth when the free internet was so limited
Séjour de 2 nuits en août 2023
Réponse de Evander Creswell le 25 sept. 2023
Hi MurrayThank you for your review.We hope that one day soon we are in a position to be able to offer free unlimited wifi to our guests.

10/10 Excellent

Kurt

Voyage d’affaires
Really nice place to stay.
Séjour de 1 nuit en août 2023
Réponse de T le 31 août 2023
Hi Kurt, We are delighted that we could make your stay here worthwhile.We hope too see you again soon.

10/10 Excellent

Steph

Great host
Séjour de 2 nuits en août 2023
Réponse de Evander Creswell le 25 sept. 2023
Thank you for your review. We are happy to hear you enjoyed your stay.

10/10 Excellent

Jimmy T

Séjour de 1 nuit en août 2023
Réponse de Evander Creswell le 25 sept. 2023
Wow, thank you for your fantastic review and we hope to welcome you back soon!

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
No hot water for the shower and for the price of the night was very expensive and had no ensuite so had to use shared amenities
Séjour de 1 nuit en août 2023
Réponse de Evander Creswell le 25 sept. 2023
Thank you for your review and for staying with us.We do have ensuite units available should you choose to return.

2/10 Horrible

Moringa

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can only rate this property as terrible as our booking was cancelled by the property whilst we were on our way to the airport on the day of our travel. Alternative option provided didn't suit our requirements as we were attending for an event. Very disappointed and felt the reasons provided were disingenuous as what was told to us just didn't make sense that they only were aware on the day that we were due to arrive. We were fortunate that an alternative property had a cancellation and we were able to find somewhere else to stay.
Séjour de 2 nuits en août 2023
Réponse de Evander Creswell le 25 sept. 2023
Thank you for your review and we are sorry we had to change your booking and that you felt the alternative was unsuitable.I can assure you, or reasons were genuine.

8/10 Bien

Jaydee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de The team at Hastings TOP 10 le 28 nov. 2023
Hi JaydeeThanks for choosing to stay with us.

10/10 Excellent

Claire

Séjour de 1 nuit en juin 2023
Réponse de The team at Hastings TOP 10 le 28 nov. 2023
Thank you for your feeback. We are so pleased you enjoyed your stay!

8/10 Bien

Elsie

Séjour de 3 nuits en décembre 2022