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Avis sur Clarion Pointe Harrisonburg

2.5 out of 5
Clarion Pointe Harrisonburg
1440 E Market St, Harrisonburg, VA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 506 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 309 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1000." "

8,6/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

odette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ce n’est pas la 1ere fois que je viens à cet hôtel et toujours très satisfaite
Séjour de 1 nuit en mai 2024
Réponse de David le 4 mai 2024
Dear Odette,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

Louise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très satisfait!
Séjour de 1 nuit en avril 2024
Réponse de David le 19 avr. 2024
Dear Louise,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

Sylvain

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de David le 22 mai 2023
Dear Sylvain,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to use. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Luc, st-hyacinthe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en mars 2023
Réponse de David le 13 mars 2023
Dear LucThank you for taking the time to write this, regarding your recent stay at the Clarion Pointe Harrisonburg.Your Feedback is very important to us, Rest assure that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.SincerelyDavid Hart Clarion Pointe HarrisonburgFront Office Manager540.433.6066

8/10 Bien

Denis

Séjour de 1 nuit en février 2023
Réponse de GM-Ben le 24 mars 2023
Thanks for the great rating!

8/10 Bien

Charles

Séjour de 1 nuit en novembre 2022
Réponse de GM-Ben le 3 janv. 2023
Thanks for the great review!

8/10 Bien

Carl

Voyage en famille
Les points forts : Propreté et personnel et service
Bien situé, propre, personnels accueillants. Déjeuner complet. Parfait pour un arrêt sur la route.
Séjour de 1 nuit en août 2022

8/10 Bien

Nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arrêt pour la nuit
En arrivant la chambre avait une odeur d’humidité mais je suis allée à lavant et il mon changer de chambre sans dire un mot. Le reste était bien
Séjour de 1 nuit en août 2022

10/10 Excellent

Nathalie

Séjour de 1 nuit en décembre 2021

10/10 Excellent

Jean-Pierre

Séjour de 1 nuit en mars 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2019
Réponse de General Manager le 22 janv. 2020
Thank you for posting a review about Clarion Pointe Harrisonburg on Expedia.com!

8/10 Bien

Bouchard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de General Manager le 29 oct. 2019
Thank you for posting a review!

8/10 Bien

Chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Armen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place. Nice folks. Lots of places to eat nearby. Breakfast at the hotel was minimal, but ok.
Séjour de 1 nuit en mai 2024
Réponse de David le 25 mai 2024
Dear Armen,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
By 830am some of the breakfast items had run out. Two empty trays that were never refilled. Otherwusw, a nice stay.
Séjour de 1 nuit en mai 2024
Réponse de David le 20 mai 2024
Dear Steve,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

2/10 Horrible

Tammy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Blood on our bed sheets and we unfortunately didn’t notice until the end of our stay. So gross. Please go elsewhere
Séjour de 1 nuit en mai 2024
Réponse de David le 20 mai 2024
Dear Tammy,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Jennifer

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The person at the check in desk was very friendly and knowledgeable. He answered all my questions about breakfast, pet fees, and security deposits. I watched him suggest restaurants to people before me and was very polite to others waiting in line.
Séjour de 1 nuit en mai 2024
Réponse de David le 16 mai 2024
Dear Jennifer,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Satisfaisant

Penelope

Voyage en couple
Les points forts : Personnel et service
Check in was easy. Chris the evening desk person was great. He helped by getting us toilet paper and tissues, there was none in the room! Bathtub had hair in it. The room and property looks tired. In need of updating.
Séjour de 1 nuit en mai 2024
Réponse de David le 16 mai 2024
Dear Penelope,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A
Séjour de 1 nuit en avril 2024
Réponse de David le 16 mai 2024
Dear James,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de David le 16 mai 2024
Dear Robert,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and stay. David at the front desk really went above and beyond ensuring our family was enjoying our stay. Great hospitality 10/10
Séjour de 2 nuits en mai 2024
Réponse de David le 16 mai 2024
Dear Paul,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Satisfaisant

Sonia

Voyage en couple
Les points forts : Personnel et service
Old bathroom and furnishings. Old smell of mildew! When we walked in a pile of towels and garbage outside the room next to us and was never picked up for two days!
Séjour de 1 nuit en mai 2024
Réponse de David le 12 mai 2024
Dear Sonia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Satisfaisant

Robel

Séjour de 1 nuit en mai 2024
Réponse de David le 12 mai 2024
Dear Robel,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were all helpful and pleasant.
Séjour de 1 nuit en mai 2024
Réponse de David le 9 mai 2024
Dear William,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Marlene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en mai 2024
Réponse de David le 9 mai 2024
Dear Marlene,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Satisfaisant

Ronnie

Séjour de 1 nuit en avril 2024
Réponse de David le 6 mai 2024
Dear Ronnie,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en mai 2024
Réponse de David le 4 mai 2024
Dear Patricia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

Steve

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice hotel with friendly staff. My only complaint is the breakfast. The bisquits were very hard like they had been out all morning and therr was no gravy. Eggs were dry. But other options were fine.
Séjour de 1 nuit en mai 2024
Réponse de David le 4 mai 2024
Dear Steve,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Andrew

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de David le 4 mai 2024
Dear Andrew,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

John

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this hotel! Very convenient off the highway, lots of dining. They gave us a great room with our dog next to the exit on the main floor. Room was great, large enough and very clean. We found the hotel very quiet and clean. The outdoor area is lovely with a great area for your dog. Hotel employees were so helpful and friendly and had a very good free breakfast ! We will definitely stay here on our way down and back to Florida!
Séjour de 1 nuit en mai 2024
Réponse de David le 4 mai 2024
Dear John,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Little things matter. Complimentary shampoo and conditioner on the wall on the shower. Rubber bathtub mat to keep you from sliding. Access to outlets to recharge cell phone. Shower water temperature perfect from the start. Easy to adjust room a/c temps. Room 140 was convenient to outside, but because of that i could hear lots if foot traffic in late evening and in early morning.
Séjour de 1 nuit en avril 2024
Réponse de David le 2 mai 2024
Dear Paul,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cheryl, Charlotte

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a nice, clean, and conveniently located hotel. The room was nice and the bed was very comfortable. The staff member that checked us in was very efficient and friendly. I would stay at this hotel again and would definitely recommend it to others.
Séjour de 1 nuit en avril 2024
Réponse de David le 29 avr. 2024
Dear Cheryl,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de David le 29 avr. 2024
Dear Cathy,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 Médiocre

Cecily

Séjour de 1 nuit en avril 2024
Réponse de David le 16 mai 2024
Dear Cecily,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 Médiocre

Xinyue

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
My room has broken shower, water shoot straight out from the faucet knob. Room is smelly.
Séjour de 1 nuit en avril 2024
Réponse de David le 24 avr. 2024
Dear Xinyue,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Scott

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is very friendly and accommodating.
Séjour de 1 nuit en avril 2024
Réponse de David le 24 avr. 2024
Dear Scott,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Maribeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice and clean, reasonably priced, and had breakfast and coffee
Séjour de 1 nuit en avril 2024
Réponse de David le 23 avr. 2024
Dear Maribeth,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

zulin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is a supermarket opposite. It is very convenient to buy things. The sanitation is also very clean. But the furnishings in the room are a bit old.
Réponse de David le 23 avr. 2024
Dear Zulin,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Joe

Séjour de 1 nuit en avril 2024
Réponse de David le 11 mai 2024
Dear Joe,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Tina, Lynchburg

Séjour de 1 nuit en avril 2024
Réponse de David le 11 mai 2024
Dear Tina,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Jane

Voyage en famille
This is a great place to stay with our little pooch. It used to be dogs stay free but even paying $25 for night it is worth it for the cleanliness of the facility.
Séjour de 1 nuit en avril 2024
Réponse de David le 19 avr. 2024
Dear Jane,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was very clean and modern. Good breakfast. Convenient to city and highways. A great value.
Séjour de 1 nuit en avril 2024
Réponse de David le 17 avr. 2024
Dear Martin,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 Médiocre

JENNIFER

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is very outdated and was not sanitary. I would not stay here again and considered leaving and finding another hotel in the area.
Séjour de 1 nuit en avril 2024
Réponse de David le 16 avr. 2024
Dear Jennifer,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cheryl, Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de David le 16 avr. 2024
Dear Cheryl,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Anne

Voyage en famille, Voyage d’affaires
Very clean, very professional staff, nice breakfast, well maintained, affordable price
Séjour de 1 nuit en avril 2024
Réponse de David le 13 avr. 2024
Dear Anne,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 Médiocre

Khalil

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Property is very cheap toilets did not work. I literally had to open up the toilet and manually flush it, if you’re looking for somewhere cheap to stay go ahead and stay here.
Séjour de 2 nuits en avril 2024
Réponse de David le 12 avr. 2024
Dear Khalil,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Tejas Shivaji

Séjour de 1 nuit en avril 2024
Réponse de David le 2 mai 2024
Dear Shivaji,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

Ronnie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location.
Séjour de 1 nuit en avril 2024
Réponse de David le 12 avr. 2024
Dear Ronnie,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Bien

Teresa

Voyage en famille
Les points forts : Équipements
There is NO ELEVATOR on the second floor which makes it hard to carry suitcases up and hard on people with walking issues. Also, the layout was weird. We got to the Second Floor and had to go through a second set of doors to find our rooms. The showers are also meant for shorter people. My husband is 6’4 and he struggled. I was fine because I was only 5’4. Otherwise, the facility was nice looking and clean. The staff were very friendly and helpful.
Séjour de 1 nuit en avril 2024
Réponse de David le 8 avr. 2024
Dear Teresa,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Satisfaisant

SENAYET

Séjour de 1 nuit en avril 2024
Réponse de David le 8 avr. 2024
Dear Senayet,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg