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Avis sur Holiday Inn Express Hotel & Suites Harrington-Dover area, DE, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Harrington-Dover area, DE, an IHG Hotel
17271 S Dupont Hwy, Harrington, DE

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 558 avis sur 881." "
Note des voyageurs de 8 (Bien), d’après 231 avis sur 881." "
Note des voyageurs de 6 (Satisfaisant), d’après 57 avis sur 881." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 881." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 881." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Carole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Une belle nuit de repos dans un lit confortable.
Séjour de 1 nuit en septembre 2023
Réponse de Beverly le 24 sept. 2023
Thank you for staying with us.

6/10 Satisfaisant

Mathieu

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Beverly le 7 août 2023
Thank you for staying with us. I am sorry we fell short of your expectations causing a 6/10 review. I am not sure what was wrong, feel free to let us know. Again my apologies.

8/10 Bien

Evelyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent petit déjeuner Dommage que la salle soit un peu exiguë et pas très joliment aménagée.
Séjour de 1 nuit en septembre 2022
Réponse de Holiday Inn Express le 7 sept. 2022
Thank you for staying.

8/10 Bien

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien
Séjour de 1 nuit en juillet 2019
Réponse de Holiday In Express le 2 août 2019
thank you for staying with us.

6/10 Satisfaisant

Scott

Voyage d’affaires
Ok
Séjour de 2 nuits en mai 2024
Réponse de Beverly le 27 mai 2024
Thank you for staying with us. we appreciate the review if there was something we could have done better please let us know so we can be better than "okay" we hope to see you again.

8/10 Bien

Dawn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 3 nuits en mai 2024
Réponse de Beverly le 19 mai 2024
Thank you for staying with us.We appreciate the feedback.We hope to see you again.

10/10 Excellent

Brian

Séjour de 1 nuit en mai 2024
Réponse de Beverly le 27 mai 2024
Thank you for staying with us.We appreciate you taking to time to submit a review hope to see you again.

10/10 Excellent

VERNON

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check-in was easy and fast and the breakfast options were good. There was nothing that I didn't like.
Séjour de 1 nuit en avril 2024
Réponse de Beverly le 3 mai 2024
Thank you for staying with us.We appreciate your feedback.We hope to see you again.

8/10 Bien

Darlene

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
They need to clean the rooms. They never came to clean or leave towels.
Séjour de 3 nuits en avril 2024
Réponse de Beverly le 29 avr. 2024
Thank you for staying with us. I will follow up with my staff,they are supposed to service all rooms daily unless there is a privacy sign. I do apologize, I will follow up.

10/10 Excellent

ron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you
Séjour de 4 nuits en avril 2024
Réponse de Beverly le 27 avr. 2024
Thank you for booking with us.We appreciate the 5/5 review.We hope to see you again.

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, easy location.
Séjour de 1 nuit en avril 2024
Réponse de Beverly le 25 avr. 2024
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and updated. Appropriate and good price point for kids sports event. Super friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Beverly le 7 avr. 2024
Thank you for booking with us.We appreciate the 5/5 rating.We hope to see you again,

8/10 Bien

Dawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Although the outdoor heated pool was not open for swimming I was looking forward to the free breakfast. I had seen pictures and it looked nice with a wide variety of choices. The property is well manicured and the actual hotel is very clean and seemed newly renovated
Séjour de 1 nuit en avril 2024
Réponse de Beverly le 4 avr. 2024
Thank you for staying with us. I am sorry you could not use the pool. The weather is still a bit chilly; we will have open by the end of May or 1st week of June. Hope you can come back and see us once the pool opens. Again, thank you for the wonderful review.

10/10 Excellent

Viktoria

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay !
Séjour de 2 nuits en mars 2024
Réponse de Beverly le 3 avr. 2024
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 Excellent

Jamal

Séjour de 1 nuit en mars 2024
Réponse de Beverly le 7 avr. 2024
Thank you for staying with us.We appreciate the 5/5 rating.We hope to see you again.

10/10 Excellent

Patrick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very good except I wish the room had a small refrigerator.
Séjour de 4 nuits en mars 2024
Réponse de Beverly le 15 mars 2024
Thank you for staying with us. Al of our rooms do have micro/fridge. The large wooden cabinet that the TV sits on has a door to the right side that houses the fridge. The micro is also on the shelf under the TV. I am so sorry you didn't see the fridge,most ppl ae curious and look.Anytime you are here again or at any hotel if you don't see something always call down to the front desk,I know our staff would happily answer your questions. We hope to see you again.

10/10 Excellent

Tracy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean,quiet service was good
Séjour de 2 nuits en mars 2024
Réponse de Beverly le 11 mars 2024
Thank you for staying with us,we appreciate your 5*5 review. We hope to see you again.

10/10 Excellent

Tamika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly room was clean.
Séjour de 1 nuit en mars 2024
Réponse de Beverly le 10 mars 2024
Thank you for booking with us. We appreciate the 5*5 Rating. We hope to see you again.

10/10 Excellent

David

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place..
Séjour de 1 nuit en mars 2024
Réponse de Beverly le 9 mars 2024
Thanks for booking with us.. We appreciate the feedback.Hope to see you again.you

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very welcoming and check-in was easy. The room was extremely clean and the selection for breakfast was great.
Séjour de 1 nuit en février 2024
Réponse de Beverly le 5 mars 2024
Thank you for staying with us.We appreciate the 5/5 review we hope to see you again.

10/10 Excellent

Rafael, Buffalo Grove

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice conveniently located place to stay. The free breakfast was outstanding. The staff was very friendly and helpful. I will stay again if ever I'm ever in the area again.
Séjour de 2 nuits en février 2024
Réponse de Beverly le 12 févr. 2024
Thank you for staying with us.We appreciate the 5/5 review as well as the kind words.I will be sure to share with my staff.We look forward to seeing you again.

10/10 Excellent

Shelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Beverly le 5 févr. 2024
Thank you for staying with us. We appreciate the 10/10 score/review. We hope to see you again.

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Beverly le 29 janv. 2024
Thank you for staying with us.Weappreciate the 8*10 rating.We hope to see you again.

10/10 Excellent

Rubelsi

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice people and good location, Room nice and clean, Breakfast so good, 1/22/24
Séjour de 6 nuits en janvier 2024
Réponse de Beverly le 22 janv. 2024
Thank you for staying with us. We appreciate the 5/5 Review. We hope to see you again.

8/10 Bien

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Great Surprise
A startling nice hotel, great room, great bed and very comfortable
Séjour de 1 nuit en janvier 2024
Réponse de Beverly le 13 janv. 2024
Thank you for staying with us. We appreciate the review of 8/10 we hope to see you again.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Beverly le 13 janv. 2024
Thank you for staying with us and for the 10/10 Review.We look forward to seeing you again.

10/10 Excellent

Dana

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 1 nuit en décembre 2023
Réponse de Beverly le 13 janv. 2024
Thank yoou for the 5/5 review we thank you for staying with us.We hope to see you again.

10/10 Excellent

WILLIAM

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very quiet and helpful staff.
Séjour de 6 nuits en décembre 2023
Réponse de Beverly le 13 janv. 2024
Thank you for staying with us. We very much appreciated the 5*5 review.We look forward to seeing you again.

10/10 Excellent

Jerri

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We travel from Louisiana and stayed here in Harriting Several times. This is the only time we encountered roaches in the room understand they hard to control sometimes. just thought it need to be addressed. still look forward to spending time at this Holiday Inn express in the near future.
Séjour de 3 nuits en décembre 2023
Réponse de beverly le 1 févr. 2024
hank you for staying with us.Please accept our apologies regarding the roaches,had we known that we would have gladly move you to another room. I do hope the staff was told prior to you leaving so we could get on that asap.Again,my apologies.We hope to see you again.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Beverly le 26 déc. 2023
Thank you for staying with us. We appreciate the review of 1/10 and look forward to having you stay with us again.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Beverly le 26 déc. 2023
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 Excellent

Duane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Beverly le 5 déc. 2023
Thank you for staying with us.We apprecate the rating of 10/10,we hope to see you again.

6/10 Satisfaisant

Suzette

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Comfy but cold water.
The suite itself was roomy with wide spaces between beds and other furniture. Beds were more comfortable than others we have stayed in. However the toilet was very low with no support bar to help lift you. There was no hot water when we arrived nor any hot water the next day. The kitchenette had a sink BUT no faucet so we had to get water from bathroom to cook food. The refrigerator would not get cold even after turning all the way up and only kept our food/drinks cool. The free breakfast had a lot of empty spaces with no replacement dishes being made. They had closed the indoor pool for the season so we couldn’t even relax with a swim. I want to note that you have to crossed a two lane (each direction) highway and there is only a stop sign there, one of my traveling companions was involved and injured in a three car accident leaving hotel. There needs to be a stop light here.
Séjour de 1 nuit en décembre 2023
Réponse de Beverly le 5 déc. 2023
Thank you for staying with us. I apologize for the issue with the water being cold ,One of the front desk staff would be happy to assist.regarding the faucets on the kitnette sink,they were removed as part of our upgoming room renovation. Indoor pool???we do not have an indoor pool. I really wish you had inquired about thes "issus:while her and our staff would have explained everything to you instead of waiting and giving us a low rating,any questions/issues we could have taken care off or answered for you except you thinking we had an indoor pool,don't know where that came from as its not on our website. Again, our apologies for your incoveniences.

8/10 Bien

Cecelia

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything was okay expect the kitchen sink had no faucet and I had to wait for about 15 mins before attends came to the desk when I checked in, not sure if he was on break.
Séjour de 2 nuits en novembre 2023
Réponse de Beverly le 28 nov. 2023
Thank ou for staying with us. I do apologize for staff not being at desk they may have stepped away for a bathroom break or to assist a guest.They have an "away" sign that is supposed to be on counter if they step away. Again, my apologies. We hope to see you again.

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
They do a very nice job at this hotel.
Séjour de 1 nuit en novembre 2023
Réponse de Beverly le 2 nov. 2023
Thank you for staying with us. We appreciate the 10/10 rating.We look forward to seeing you again.

10/10 Excellent

Jarma, Woodbridge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Beverly le 29 oct. 2023
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 Excellent

DaMia

Séjour de 1 nuit en octobre 2023
Réponse de Beverly le 24 oct. 2023
Thank you for staying with us. We appreciate your 10/10 rating. We hope to see you again.

10/10 Excellent

William

Séjour de 1 nuit en octobre 2023
Réponse de Beverly le 8 nov. 2023
Thank you for staying with us.Your 5/5 rating is much appreciated. We hope to see you again.

10/10 Excellent

Jeffrey

Séjour de 2 nuits en octobre 2023
Réponse de Beverly le 4 nov. 2023
Thank you for staying with us. We appreciate your rating of 5/5; we hope to see you again.

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Everything about stay was exceptional from check-in to room quality to checkout. It was quiet and we felt very safe!
Séjour de 1 nuit en octobre 2023
Réponse de Beverly le 13 oct. 2023
We thank you for the 10/10 rating as well as you staying with us. Thank you for the compliments, we appreciate the time you took to review us. We hope to see you again.

10/10 Excellent

Jesus

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Beverly le 11 oct. 2023
We appreciate you staying with us as well as the rating 10/10.We hope to see you again .

10/10 Excellent

Floyd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Beverly le 11 oct. 2023
Thank you for staying with us. We are grateful for the 5/5 rating. We hope to see you again.

10/10 Excellent

Travis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Beverly le 9 oct. 2023
Thank you for staying wih us.We appreciate the 10/10 rating.We hope to see you again.

10/10 Excellent

Peter

Voyage en couple
Nice
Séjour de 1 nuit en octobre 2023
Réponse de Beverly le 7 oct. 2023
Thank you for staying with us.We appreciate your 5/5 rating.We hope to see you again.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfy.
Séjour de 1 nuit en septembre 2023
Réponse de Beverly le 2 oct. 2023
Thank you for staying with us. We greatly appreciate you taking the time to rate us .we like the 5/5.We hope to see you again.

10/10 Excellent

Alonzo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and well appointed rooms. Staff was very helpful and friendly. Breakfast options were excellent.
Séjour de 3 nuits en septembre 2023
Réponse de Beverly le 30 sept. 2023
Thank you for staying with us. We appreciate the 5/5 rating. We hope you have the chance to stay again.

10/10 Excellent

Arlene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the casino
Séjour de 1 nuit en septembre 2023
Réponse de Beverly le 28 sept. 2023
Thank you for staying with us. We appreciate the 5/5 rating.We hope to see you again.

6/10 Satisfaisant

Kathleen B

Séjour de 1 nuit en septembre 2023
Réponse de Beverly le 26 sept. 2023
Thank you for the 3/5 rating. Please drop us a line to know what we could have done to make your stay better.

10/10 Excellent

Crystal

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay! Fast check-in, clean room, hot shower, and comfy beds & pillows. And the breakfast options were superb!
Séjour de 1 nuit en septembre 2023
Réponse de Beverly le 14 sept. 2023
Thank you for staying with us. We appreciate the great feedback. I will be sure to share with my staff. We look forward to seeing you.

10/10 Excellent

Shawn

Voyage en couple
Les points forts : Équipements
Great breakfast, quiet room. Hot showers, nice fitness center.
Séjour de 1 nuit en septembre 2023
Réponse de Beverly le 14 sept. 2023
We are happy you enjoyed your stay.We appreciate you staying with us. We hope to see you again.