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Avis sur Hanover Inn Dartmouth

4 out of 5
Hanover Inn Dartmouth
Two East Wheelock Street, Hanover, NH

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 602 avis sur 721." "
Note des voyageurs de 8 (Bien), d’après 96 avis sur 721." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 721." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 721." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 721." "

9,8/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Locate in front of campus.Great atmosphere.
Séjour de 1 nuit en novembre 2022
Réponse de Kris Browne le 29 nov. 2022
Thank you Robert for your review of our hotel. I am so pleased that you had a great time and we hope to see you again soon. Best,

10/10 Excellent

Alex, Montreal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Very impressed. Really nice and beautiful hotel. It was a short lay over on my way to Boston and I wished I could have stayed longer. I had to hit the road early and the majordome packed the breakfast in a bag to go in a very elegant manner. I highly recommand

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Karin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful hotel in a great location!
Séjour de 2 nuits en mai 2024
Réponse de Dani Gordon Asst. Front Office Manager le 12 mai 2024
Karin,Thank you for taking the time to provide feedback on your stay. I am glad that you enjoyed your stay! I hope we can welcome you back again soon.

10/10 Excellent

Karin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a wonderful hotel, beautifully situated with a great restaurant and bar! The rooms are clean and the staff is very friendly.
Séjour de 3 nuits en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 6 mai 2024
Karin,Thank you for taking the time to provide feedback on your stay. I am so glad that you enjoyed your stay with us. I hope we can welcome you back again soon.

6/10 Satisfaisant

Joan

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel was refinishing the floors in the lobby. They didn't alert the guests and took both the guest elevator AND the stairs out of service, funneling guests through a single service elevator. Besides being dangerous for emergency exits, it created a long backup for the lone service elevator at the busy checkout time in the morning. I also caution on having a room on the 5th floor. The rooms are tiny and there is no place to even unpack a suitcase - no dresser, no drawers, etc. The bathroom had a pedestal sink and no shelf or space for toiletries.
Séjour de 2 nuits en avril 2024
Réponse de Dani Gordon Asst. Front Office Manager le 19 avr. 2024
Joan,Thank you for taking the time to provide feedback on your stay. I am sorry that your stay was disrupted by our remodel. We are doing our best to keep from interrupting our guests' experience but, unfortunately, we had to pivot at 11 pm which did not leave time to notify guests. Regarding the room size, we are a historic hotel and have many different-sized rooms. If you decide you would like to stay with us again, please call us, and we will hand-select a room with more space for you.

10/10 Excellent

CAJUN

Séjour de 3 nuits en avril 2024
Réponse de Dani Gordon Asst. Front Office Manager le 3 mai 2024
Cajun,Thank you for taking the time to provide feedback on your most recent stay. I am glad that you enjoyed your stay. I hope we will be welcoming you back soon.

8/10 Bien

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room was ready early and checkin went very easily. There was some confusion as to whether breakfast of some type was included, coffee is available but not food. The elevator was quick and quiet to our room. It was a large room with a king size bed and a large bathroom with a walk-in shower. A glove from a previous occupant was left in the armchair. So I’m not sure how meticulous the service between stays is. A larger issue for us was that the fitness center was closed. There was an offer of using Dartmouth’s gym which was down the street. Unfortunately one of us is post knee surgery and the walk down the street was not useful. This was a disappointment. Two smaller issues were that while bar soap was provided for the shower, there was no place to put it in the shower. We wedged it between the shampoo and conditioner and then it would squeeze out and land on the shower floor. Not terrible but not safe for showering. The other small issue is that there was no way to read the ingredients in the Nespresso pods and as a person with dairy allergies, I was hesitant about using the in room coffee. I went downstairs and got coffee on the first floor. The bed was very comfortable and the tv was large and easy to use. Our room fronted on Main Street and there was no noise at all from the street, just great. The people working the front desk and the car valets were very personable and helpful. The people made our stay a good one while sorry the fitness center was closed.
Séjour de 3 nuits en avril 2024
Réponse de Dani Gordon Asst. Front Office Manager le 12 avr. 2024
Hello Carolyn,I am sorry to hear that you had some issues with the room. We will look into addressing them. I am glad the rest of your stay was enjoyable. I hope we can welcome you back.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place. Ice machine was broken but not a big deal. PINE is a great restaurant.
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 7 avr. 2024
James,Thank you for your kind words! I am so glad you enjoyed your stay with us. I hope we can welcome you back soon.

10/10 Excellent

Debbie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hanover Inn is the best of the best!!
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 1 avr. 2024
Debbie,Thank you so much for the kind words. I am so happy to see you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Ana Luiza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is perfect !
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 19 mars 2024
Ana,I am so glad to hear that you enjoyed your stay! It's always a pleasure to hear that you found the hotel "perfect". I hope we can welcome you back again.

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
we had a great time,,and loved it, so close to the college, People were super friendly. Word of caution, do the Valet! dont park on the street, they will ticket you. Def comingback!
Séjour de 2 nuits en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 18 mars 2024
Hi Jesse,I am so glad to hear that you had such a great stay. Parking on the street is not a great option in Hanover, as you mentioned they will ticket. We look forward to your next stay.

10/10 Excellent

hyejung

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 14 mars 2024
Thank you for taking the time to give us a review. I am glad to see that you enjoyed your stay! I hope we can welcome you back.

8/10 Bien

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is lovely. While the Inn has nothing it can do about this, be aware that as of March 2024 there is construction noise from a site nearby that began at 8am. If sensitive about that, consider asking for a room away from that side.
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 12 mars 2024
Julia,Thank you for staying with us. The construction next door is certainly an obstacle currently. But we are doing our best to accommodate around it. I hope we can welcome you back.

10/10 Excellent

Ann

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pet friendly.
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 11 mars 2024
Ann,I am so glad that you enjoyed your stay with us. I am glad we were able to accommodate your pet. I hope we can welcome you back again.

10/10 Excellent

Debbie

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is the most exceptional Inn at which I have ever stayed. The attention to detail is amazing!!!
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 10 mars 2024
Debbie,Thank you for your kind words! I am glad to hear you enjoyed your stay. I hope we can welcome you back.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dani Gordon Asst. Front Office Manager le 12 mars 2024
James,Thank you for staying with us. I am glad you enjoyed your stay. I hope we can welcome you back.

10/10 Excellent

Shane

Séjour de 2 nuits en février 2024
Réponse de Victor le 21 mars 2024
Hello ShaneThank you for staying with us. We are all so glad you enjoyed your stay! We hope to see you again very soon.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful town! Fun atmosphere!
Séjour de 1 nuit en février 2024
Réponse de Dani Gordon Asst. Front Office Manager le 26 févr. 2024
Jennifer,Thanks for taking the time to leave a review. I am glad to hear you enjoyed your stay! I hope we can welcome you back.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A grand hotel and all that it implies!
Séjour de 1 nuit en février 2024
Réponse de Dani Gordon Asst. Front Office Manager le 22 févr. 2024
Robert,Thank you for taking the time to leave us a review. I am glad that you enjoyed your stay with us. I hope we can welcome you back again.

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Um lugar aconchegante com todos funcionários atenciosos.. apenas o cardápio de almoço do Pine que colocaria mais opções
Séjour de 4 nuits en février 2024
Réponse de Dani Gordon Asst. Front Office Manager le 17 févr. 2024
Estou muito feliz em saber que você gostou da sua estadia, espero que possamos recebê-lo novamente. Espero que você ainda tenha gostado do almoço no Pine, apesar do cardápio limitado.

10/10 Excellent

Kavita

Séjour de 1 nuit en février 2024
Réponse de Dani Gordon Asst. Front Office Manager le 13 févr. 2024
Thank you for letting us know you enjoyed your stay. I hope we can welcome you back again in the future.

10/10 Excellent

Jae, Ellington

Voyage en couple
Les points forts : Équipements
Location. Location. Location. Right across the street from the Dartmouth Green and in the heart of Hanover’s entertainment dining district
Séjour de 1 nuit en février 2024
Réponse de Dani Gordon Asst. Front Office Manager le 13 févr. 2024
Jae, thank you for your kind words. I am so glad to see you enjoyed your stay. If you have the chance, I highly recommend coming back in the summer months and seeing the green truly, green.

10/10 Excellent

Eva

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a 5 star experience!!!!
Séjour de 1 nuit en janvier 2024
Réponse de Dani Gordon Asst. Front Office Manager le 29 janv. 2024
Thank you so much for your kind words. I hope we can welcome you back in the future.

10/10 Excellent

Kathryn

The whole team was professional, welcoming and warm on a cold Vermont night. Thank you. I will be back soon.
Séjour de 1 nuit en janvier 2024
Réponse de Dani Gordon Asst. Front Office Manager le 22 janv. 2024
Kathryn, I am so glad to hear you had such a great experience. We look forward to your next stay!

10/10 Excellent

Lynda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Dani Gordon Asst. Front Office Manager le 22 janv. 2024
Lynda, I am glad to see you enjoyed your stay! We hope to welcome you back again in the future!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous setting, directly adjacent to one of the best colleges in the U.S., Dartmouth. Staff incredibly helpful. Very comfortable, quaint environment.
Réponse de Dani Gordon Asst. Front Office Manager le 15 janv. 2024
David, Thank you for the kind words. I am glad to hear you enjoyed your stay. I hope we can welcome you back again in the future!

10/10 Excellent

Kirsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Dani Gordon Asst. Front Office Manager le 12 janv. 2024
Thank you so much for your review. I am glad to see you enjoyed your stay! I hope we can welcome you back again in the future.

10/10 Excellent

Martha

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Tha staff was great and VERY helpful
Séjour de 1 nuit en décembre 2023
Réponse de Dani Gordon Asst. Front Office Manager le 22 déc. 2023
Thank you so much for the kind words! I am happy to hear you enjoyed your stay. I hope we can welcome you back again. Have a wonderful holiday season.

10/10 Excellent

Jimmy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en décembre 2023
Réponse de Dani Gordon Asst. Front Office Manager le 10 déc. 2023
I am happy to see you enjoyed your stay. I hope we can welcome you back again and deliver another great experience for you!

10/10 Excellent

Mia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything about my stay at the Hanover Inn was excellent! Service was spot on, room was very clean, valet was timely and it was super convenient! I would absolutely book again!
Séjour de 1 nuit en novembre 2023
Réponse de Dani Gordon Asst. Front Office Manager le 10 déc. 2023
I am so glad to hear you had such an excellent experience staying with us! We look forward to welcoming you back again!

8/10 Bien

Fumiro

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and clean, good time to stay within campus area
Séjour de 1 nuit en novembre 2023
Réponse de Dani Gordon Asst. Front Office Manager le 10 déc. 2023
Thank you for taking the time to let us know you enjoyed your stay. I am happy to hear you found the room comfortable and clean, and that you enjoyed our proximity to Dartmouth. I hope we can welcome you back again in the future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Always a pleasure staying at the Hanover Inn! Thank you for always going above and beyond for each stay.
Séjour de 2 nuits en novembre 2023
Réponse de Victor le 19 nov. 2023
Thank you so much for your kind words. We will be sure to share them with our staff. Thank you for your continued patronage and we hope to see you again soon.Best,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel in the heart of the Dartmouth Campus. So conveniently located.
Séjour de 1 nuit en novembre 2023
Réponse de Victor le 19 nov. 2023
We're so happy to see that you enjoyed your stay. Thank you so much for letting us know. We hope to see you again soon.Best,

6/10 Satisfaisant

Irene

Séjour de 1 nuit en novembre 2023
Réponse de Kris Browne le 8 nov. 2023
Hello Irene, Thank you for taking the time to provide a rating review for your stay here at the Hanover Inn. It sounds like we might have missed the mark on either product or service. Please feel free to reach out to me at the hotel if you wish to provide more information. Sincerely,

10/10 Excellent

Henry, New Haven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful clean hotel. Excellent helpful staff comfortable guest rooms. beautiful location overlooking the Dartmouth Green.
Séjour de 1 nuit en novembre 2023
Réponse de Kris Browne le 7 nov. 2023
Thank you for your review Henry. We are so pleased you had a great stay. Please come visit us again. Sincerely,

10/10 Excellent

Monica

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay!
I was in town for one night and had a lovely experience. Very clean and quiet room overlooking the park. Staff was very friendly and helpful! Dinner at The Pine was cozy and delicious! Will definitely come back.
Séjour de 1 nuit en novembre 2023
Réponse de Kris Browne le 7 nov. 2023
Hello Monica, I am so happy to hear you had a wonderful stay. It is great to hear you enjoyed your room and a meal in PINE. Please come visit us again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Kris Browne le 7 nov. 2023
Thank you for your review!! We are so pleased you had a great stay and hope you come visit us again soon. Sincerely,

10/10 Excellent

Henry, New Haven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Kris Browne le 8 nov. 2023
Thank you Henry for your review. We are so happy that you enjoyed your stay! We hope you come and see us again. Sincerely,

10/10 Excellent

Carlie

Séjour de 1 nuit en octobre 2023
Réponse de Dani Gordon Asst. Front Office Manager le 10 déc. 2023
I am so glad to see you enjoyed your stay with us! Thank you for choosing to stay at the Hanover Inn and I hope we can welcome you back again in the future.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kris Browne le 30 oct. 2023
Kevin Thank you for your review of the Hanover Inn. We are pleased that you enjoyed your stay and hope you come visit us again soon!Sincerely,

10/10 Excellent

Dixie

Séjour de 1 nuit en octobre 2023
Réponse de Victor le 19 nov. 2023
Thank you so much for staying with us. I'm so glad you enjoyed your stay. We hope to see you again soon.Best,

10/10 Excellent

Elizabeth

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful rooms, perfect location
Séjour de 1 nuit en octobre 2023
Réponse de Kris Browne le 10 oct. 2023
Hello Elizabeth, Thank you so much for your review of our hotel! We are so pleased you enjoyed your stay and hope you come visit again soon! Sincerely,

10/10 Excellent

HEIDI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely clean and very up to date, a very old historic establishment that has been tastefully modernized!
Séjour de 1 nuit en octobre 2023
Réponse de Kris Browne le 10 oct. 2023
Hello Heidi, Thank you so much for your review. We still have a few finishing touches for the guest rooms to come, but I am pleased you enjoyed what we have done so far. Please come visit us again!

10/10 Excellent

Monica

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Kris Browne le 10 oct. 2023
Hello Monica, Thank you for your review of the Hanover Inn! I looks like you had a great time. We hope to see you again in the near future. Sincerely,

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We very much enjoyed our stay at the Hanover Inn. Wonderful atmosphere, location, food, service. I hated to leave!
Séjour de 3 nuits en septembre 2023
Réponse de Kris Browne le 4 oct. 2023
Hi Diane, Thank you so much for your wonderful review. We are so pleased you had such a great time and hope you come back again soon! Best,

10/10 Excellent

Daniel, Demarest

Séjour de 1 nuit en octobre 2023
Réponse de Kris Browne le 23 oct. 2023
Hello Daniel, Thank you for your review. We are pleased you enjoyed your stay. Come see us again soon.

10/10 Excellent

Bukk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Hanover Inn
It was great as always. Center of town and love we can walk everywhere. A stocked mini fridge would be awesome. The Pines is a reputable restaurant, however the chicken dish was dry.
Séjour de 2 nuits en septembre 2023
Réponse de Kris Browne le 4 oct. 2023
Thank you so much for your review of the Inn! We are so happy you enjoyed your stay and hope you come visit us again soon! We will share your chicken feedback with the chef. Sincerely,

10/10 Excellent

??

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best
Séjour de 1 nuit en septembre 2023
Réponse de Kris Browne le 4 oct. 2023
Thank you for your review!! We are so happy you had a great time and enjoyed your stay. Please come and see us again soon!Best,

8/10 Bien

Leisha

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a jr suite with an extra small bathroom. We could not open the shower door and bathroom door at the same time.
Séjour de 2 nuits en septembre 2023
Réponse de Kris Browne le 4 oct. 2023
Hello Leisha, Thank you for your review. We appreciate your feedback, especially about the bathrooms. As a historic hotel our bathrooms do vary in size from room to room. Should you come visit us again please put a note you would like a larger bathroom if possible. Sincerely,