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Avis sur Flyzoo Hotel - Alibaba

4.5 out of 5
Flyzoo Hotel - Alibaba
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 27." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 27." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 27." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 27." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 27." "

9,6/10

Propreté

9,4/10

Personnel et service

9,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Ang

Séjour de 1 nuit en avril 2023

4/10 Médiocre

Michael

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

8/10 Bien

Tuan Keong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am
Séjour de 1 nuit en juin 2023

10/10 Excellent

shuou

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

shuou

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Hangzhou after changing 3-4 different hotels
Séjour de 1 nuit en mai 2023

10/10 Excellent

FJ

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay. Nice room. Very good breakfast. Very clean. Will definitely stay there again.
Séjour de 3 nuits en avril 2023

8/10 Bien

SZE YIN SIDNEY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
最高
今までに宿泊したことのないタイプのホテルです。 快適でした。 但し、HOTELS.COMの地図の場所が違う。
Séjour de 2 nuits en novembre 2020
Réponse de Sophy Zhu le 25 nov. 2020
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best to make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

YONGKUG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깨끗한 내부와 현대식 시스템을 갖춤. 단지 서호에서 택시비 100위안거리가 아쉬움.
Séjour de 1 nuit en mai 2020
Réponse de Sophy Zhu le 26 nov. 2020
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best to make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

Chao

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
很好的酒店，有机器人送水到房间。
Séjour de 1 nuit en avril 2020
Réponse de FlyZoo Hotel le 13 avr. 2020
Greetings from FlyZoo Hotel.Thank you very much for staying with us and taking time to review. It was a true pleasure to read your kind comments about our excellent service and fabulous room. Thanks again for choosing FlyZoo Hotel. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

Walaipan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Hotel le 25 janv. 2020
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best to make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the design, cleanliness, and location
Séjour de 1 nuit en novembre 2019
Réponse de FlyZoo Hotel le 4 déc. 2019
Thanks for stay with FlyZoo hotel and thanks for your excellent comment, we will try our best make your stay comfortable and memorable, we look forward to see you next time.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en octobre 2019
Réponse de Bobbie le 19 oct. 2019
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best to make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

PAOCHEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
非常滿意的住宿體驗
這是一次印象深刻的住宿體驗。房間本身的寬敞舒適及設計感已在水準之上，智能設備的即時性及趣味性又大大加分。服務人員雖然較少，但親切熱情及專業程度毫不遜色。餐廳的手藝不錯。位置雖不在鬧區，但週邊的街區及親橙里購物中心可以滿足餐飲購物及娛樂的需求。整體來說是我樂意推薦的選擇。
Séjour de 2 nuits en octobre 2019
Réponse de Reservation le 19 oct. 2019
Greetings from FlyZoo Hotel.Thank you very much for staying with us and taking time to review. It was a true pleasure to read your kind comments about our excellent service and fabulous room. Thanks again for choosing FlyZoo Hotel. We sincerely welcome you back to our hotel again soon.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
Séjour de 1 nuit en août 2019

10/10 Excellent

sh, 東京

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
施設が綺麗でよかったです
Séjour de 4 nuits en septembre 2019
Réponse de Reservation le 14 oct. 2019
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best to make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Bobbie (reservation) le 24 sept. 2019
Greetings from FlyZoo Hotel.Thank you very much for staying with us and taking time to review.We are appreciate for your high praise. We will try our best to make your stay comfortable and memorable. Thanks again for choosing FlyZoo Hotel. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
先端AI技術の体験ができた
Séjour de 1 nuit en septembre 2019
Réponse de Bobbie (reservation) le 24 sept. 2019
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

Gan Ping

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Séjour de 1 nuit en août 2019

8/10 Bien

Pauline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Bobbie (reservation) le 24 sept. 2019
Greetings from FlyZoo Hotel.Thank you very much for staying with us and taking time to review.We are appreciate for your high praise. We will try our best to make your stay comfortable and memorable. Thanks again for choosing FlyZoo Hotel. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The robot for coffee and cocktail is cool.
Séjour de 5 nuits en juillet 2019
Réponse de Reservation le 6 août 2019
Thanks for stay with FlyZoo hotel and thanks for your excellent comment, we will try our best make your stay comfortable and memorable, we look forward to see you next time.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019
Réponse de Reservation le 9 août 2019
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Modern, clean, high tech and comfort. Beside hotel have mall and supermarket.
Séjour de 1 nuit en juillet 2019
Réponse de Bobbie le 8 juil. 2019
Warm greetings from FlyZoo Hotel! Thank you very much for staying with us and taking time to review. It was a true pleasure to hear your kindly comments about our excellent service and fabulous room. Thanks again for choosing FlyZoo Hotel, we sincerely welcome you back to our hotel again soon. Best Regards

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AI experience is refteshing! The tutorial of how to use the facility is in Chinese. Those who do not soeak the language may not get to enjoy them.
Séjour de 1 nuit en juin 2019
Réponse de Adrian le 3 juil. 2019
Greetings from FlyZoo Hotel.Thank you very much for staying with us and taking time to review.It was a true pleasure to read your kind comments about our excellent service and fabulous room. thanks for your suggestion, we are starting to revise the sign with english. Thanks again for choosing FlyZoo Hotel. We sincerely welcome you back to our hotel again soon.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2019
Réponse de Reservation le 9 août 2019
Thank you very much for staying with us and taking time to review. We are appreciate for your high praise. We will try our best make your stay comfortable and memorable. We sincerely welcome you back to our hotel again soon.