2 restaurants, spécialités Cuisine internationale
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Avis sur Veranda High Residence by Veranda Chiangmai The High Resort 

5 out of 5
Veranda High Residence by Veranda Chiangmai The High Resort 
192 Moo2 Banpong, Hang Dong, Chiang Mai

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 26 avis sur 52." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 52." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 52." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 52." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 52." "

8,8/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Bene, Geneva

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un cadre de rêve , un endroit sublime.
Tout a été parfait. Le lieu est magnifique, entouré par les montagnes avec vue sur un magnifique temple blanc. Petit dej delicieux. La piscine est splendide. Notre sejour a duré seulment trois jours, mais on aurait du rester beaucoup plus.
Séjour de 3 nuits en juillet 2018

10/10 Excellent

Douglas, Hampton Bays

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in beautiful area
Séjour de 4 nuits en décembre 2023

8/10 Bien

??

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023

8/10 Bien

Voyageur vérifié

Séjour de 4 nuits en janvier 2020

10/10 Excellent

ORNUMA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ที่พักสำหรับครวบครัว
ที่พักสวย สะอาด รีสอร์ทอยู่ใกล้ ไนท์ซาฟารี สวนอุทยานราชพฤกษ และวัดพระธาตุดอยคำ หลวงพ่อทันใจ เหมาะสำหรับครอบครัวไปพักผ่อนมากๆคะ
Séjour de 4 nuits en décembre 2019

10/10 Excellent

JOONHO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
베란다하이리조트 숙박 후기
치앙마이의 우붓 느낌이었어요. 녹차밭 또는 계단식 논 형태의 조경도 좋았고, 수영장도 너무 이쁘고 좋았습니다. 조식도 괜찮았습니다.
Séjour de 4 nuits en septembre 2019
Réponse de Veranda Team le 25 sept. 2019
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Residence Chiang Mai and we hope to welcome you back again soon.

6/10 Satisfaisant

haerim, 서울

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
좋았으나 별로
전반적으로 직원들 서비스 친절 그리고 프로그램등은 정말 좋았습니다. 그리고 수영장도 좋았구요. 근데 레지던스 가구부터 전반적으로 상태가 너무 낡고 슬라이딩 문이 계속 열려서 안 닫혔습니다. 출입구부분 공사 자재 쌓아놓고 입구에서 직원들이 차를 세차하고있어서 기분이 별로..였네요. 에어컨에서 하수구?똥냄세 죽는줄 알았어요. 조식도 그럭저럭. The Staffs are great. They are kind and helpful. But the building and room's very old. The sliding door of restroom was keeping open. The worst thing was smell of air conditioner.
Séjour de 2 nuits en août 2019
Réponse de Veranda Team le 14 août 2019
Thank you for taking the time to review your stay at Veranda High Residence Chiang Mai, your comments and suggestions are very helpful and we will look into all aspects you mentioned. And we hope to welcome you back again soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
Séjour de 8 nuits en juillet 2019
Réponse de Veranda Team le 5 août 2019
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Residence and we hope to welcome you back again soon.

4/10 Médiocre

Ginny

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
有很大改善空間的酒店
整理環境非常棒，但是房間內不是非常整潔，我們是入住雙臥室房型，廚房的整潔度不足，有待加強。 入住其間也預訂了酒店內的SPA，非常不滿意芳療師的手法，我們母女三人從沒體驗過如此差勁的SPA，收費很貴，但根本沒有享受到該有的服務，真的有很大的改善空間。 酒店附設的kid’s club也需改善，俱樂部的哥哥姐姐一點也不友善，小孩在裡面也沒有跟小孩有任何互動，非常冷淡。
Séjour de 2 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
수영장과 조식이 좋았습니다. 숙소는 생각보다 오래된 느낌. 치앙마이 시내와 떨어져있어서 할게 없었네요. 1박하기엔 좋아요
Séjour de 2 nuits en mai 2019
Réponse de Veranda Team le 17 juin 2019
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Residence Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2019
Réponse de Veranda Team le 10 mai 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Residence and we hope to welcome you back again soon.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en avril 2019
Réponse de Veranda Team le 30 avr. 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Residence and we hope to welcome you back again soon.

8/10 Bien

Jaushiann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2019
Réponse de Veranda Team le 11 avr. 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Residence Chiang Mai and we hope to welcome you back again soon.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
Séjour de 3 nuits en mars 2019
Réponse de Veranda Team le 21 mars 2019
I would like to personally thank you for choosing Veranda High Residence by Veranda High Resort Chiang Mai and taking the time to write a review about your experience with us. We hope to welcoming you back again soon.

10/10 Excellent

JD

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great environment with helpful and friendly stuff. Will definitely visit again in short while.
Séjour de 2 nuits en février 2019
Réponse de Veranda Team le 11 févr. 2019
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Residence and we hope to welcome you back again soon.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
Séjour de 2 nuits en janvier 2019
Réponse de Veranda Team le 4 févr. 2019
Thank you for taking the time to review your stay at Veranda High Residence by Veranda High Resort Chiang Mai, your comments and suggestions are very helpful and we will look into all aspects you mentioned. And we hope to have some opportunity welcoming you back again soon.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en décembre 2018
Réponse de Noppasorn V. - Veranda Team le 26 déc. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

NN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel Good staff Clean facility Great service
Séjour de 2 nuits en décembre 2018
Réponse de Nopppasorn V. - Veranda Team le 26 déc. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cory, Wichita,KS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
Séjour de 1 nuit en novembre 2018
Réponse de Noppasorn V. - Veranda Team le 26 déc. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lendell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 star peacefulness
Stunning setting with amazing service. A slice of heaven up in the clouds.
Séjour de 5 nuits en octobre 2018

8/10 Bien

Yuk Fong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
是次是本人第一次入住清邁陽台式渡假村，感覺非常良好，服務員有優質工作態度，房間也很整潔，大致上滿分評分👍
Séjour de 2 nuits en juillet 2018

8/10 Bien

GYUNGBOK

Les points forts : Propreté
Séjour de 4 nuits en mai 2018
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear GYUNGBOK, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

ploy, RY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
โรงแรมสงบๆจากเสียงรบกวน
โรงกว้างมีที่ให้เด็กๆวิ่งเล่น ชอบห้องพักที่โซฟาคล้ายๆเตียงเล็ก ที่นอนเลือกแบบเดี่ยวเล็กไปนิดนึง โดยรวมดี
Séjour de 2 nuits en février 2018
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
เรียน คุณ ploy ขอบพระคุณเป็นอย่างยิ่งที่เข้าพักกับเราที่ วีรันดา เชียงใหม่ เดอะไฮท์ รีสอร์ทเเละความคิดเห็นเกี่ยวกับการเข้าพักในครั้งนี้ ทางโรงแรมรู้สึกเป็นเกียรติป็นอย่างยิ่งที่ได้เป็นส่วนหนึ่งในการสร้างความประทับใจในโอกาสพิเศษของท่าน เเละยินดีที่ทราบว่าท่านชื่นชอบในการบริการของเรา ทั้งสิ่งอำนวยความสะดวกในด้านต่างๆ ที่ทางโรงเเรมได้จัดเตรียมไว้ให้ ทั้งนี้เราจะนำข้อเสนอเเนะขอท่านไปปรับปรุงเเละพัฒนาคุณภาพเเละการบริการให้ดียิ่งขึ้นต่อไป เเละเชื่อว่าความเห็นนตอบกลับนี้จะเป็นกำลังใจในการทำงานของพนักงานได้เป็นอย่างดี ขอขอบพระคุณอีกครั้งสำหรับการแบ่งปันประสบการณ์ และหวังเป็นอย่างยิ่งว่าวีรันดา เชียงใหม่ เดอะไฮท์ รีสอร์ท จะได้รับใช้ท่านอีกในโอกาสอันใกล้นี้ ขอแสดงความนับถือ Manuel Reymondin Resort Manager

6/10 Satisfaisant

Q.G., 中国

山岳ホテル
このホテルはズバリ、あくまでも自然を楽しみ、ゆっくりした滞在を望む人向きであり（だから欧米人の比率が高かったのかも）、空港、ダウンタウンからは片道車で30分以上掛かるし、ホテルのシャトルバスも1日往復１～２便と市内観光地、食事場所へのアクセス面では正直非常に不便。またレストランも朝食場所ともう一か所、半屋外（到着時夜、面倒臭いのここで晩飯を取ったが、気温がかなり下がり寒く風邪引きかけた。雨の日は多分ほぼ使えない）の２か所のみで、味は悪くないがホテルなので当たり前の様に高い。施設も売り物の絶景プールは悪くないが、ビーチチェアーが少なく場所取り合戦が激しいそう。 このホテルから観光に行くにしても、ハイヤーを一日、半日で借りる必要あり、ホテルで予約お願い するとウソだろ？と思うほど高かったので、空港から乗ったタクシーの運転手に連絡取り、交渉してほぼ１日フルで使って、１，５００バーツで済ませたのはラッキー。スタッフの対応に関しては人に依るも総じてあまり好印象ではなかった。また宿泊したいか？と問われると正直、、、。 ただ同じ様な自然の中にある、ラクジュアリーホテルが近くに数件あるが、予約が遅かったのもあり、目が飛び出る位高いので、コスパで言うともしかしたら悪くないのかも知れません。
Séjour de 2 nuits en février 2018
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Q.G., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

Andi, München

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kleines Paradies in den Hügeln von Chiang Mai
Das Hotel bzw die Anlage ist wunderschön. Abends brennen im Außenbereich Fakeln, der Infinty Pool bietet eine großartige Aussicht auf die Hügel und das Personal ist extrem zuvorkommend wie überall in Thailand. Die Lage in den Hügeln bietet Ruhe, allerdings braucht man auch entsprechend lange in die Stadt. Das Hotel bietet drei kostenlose shuttle am Tag, ein Taxi kostet 500 Baht.
Séjour de 4 nuits en janvier 2018
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Andi, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

keng, bangkok

Les points forts : Personnel et service
Spectacular view and nice weather
The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
Séjour de 2 nuits en décembre 2017
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear keng, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가볼만한 호텔입니다.
조용함,아름다움 그리고 친절한 서비스가 좋았습니다. 단지 샤워실과 화장실문을 공용으로 사용하는 스타일이라서 약간 불편했는데 큰 문제는 아니였습니다.
Séjour de 1 nuit en novembre 2017
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Valued Guests, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible service by the hotel
i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
Séjour de 2 nuits en octobre 2017

8/10 Bien

Karl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place away from downtown
This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
Séjour de 3 nuits en septembre 2017
Dear Karl, Thank you very much for your valuable comments and recommendations in regards to our services and property. Your feedback are most welcome and appreciated. First and foremost, I wish to offer my sincerest apologies for all the shortfalls you experienced. We certainly will conduct improvements immediately of all the comments as described and do hope that we will have the chance of showing you the very best of our hospitality in the future. Best Regards, Manuel Reymondin Resort Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2017
Dear Guests, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2017
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

8/10 Bien

N.F

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
離市區差不多30mins車程 優悠之選 但設施不是太多
Séjour de 2 nuits en juin 2017
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear N.F, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Veranda High Residence
Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
Séjour de 1 nuit en juin 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zum Relaxen ideal
Wir waren 5 Tage vor Ort und haben die Zeit bei herrlichem Wetter sehr genossen. Das Hotel Veranda High Residence und das Hotel Veranda High Resort liegen neben einander und alle öffentlichen Einrichtungen werden gemeinschaftlich benutzt. Da das Resort zentraler liegt, sind wir in der ersten Nacht schon dorthin umgezogen (Upgrade gegen Bezahlung). Im Großen und Ganzen kann man den Aufenthalt nur so beschreiben: "Im Paradies aufwachen, im Paradies leben und im Paradies einschlafen." - ideal um ein paar Tage zu relaxen.
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

8/10 Bien

Sipoom

Les points forts : Propreté, personnel et service, confort de la chambre
Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended
I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

Yu ni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.

8/10 Bien

Ling Yee, Hong Kong

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Spectacular views and excellent room size, good place to for real escape from hectic life. Need to increase shuttle bus frequency to city center and also wifi and hot water did not work quite well which need improvement.
Réponse de Veranda Chiangmai the High Resort le 16 juin 2018
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

Hiu Man, 香港

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
套房的環境不及二人房的美 整體都舒服

8/10 Bien

Koey, Hong Kong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
位置偏遠 但係正
位置真係遠 但唔遠就無左relax既感覺 酒店職員服務好好 會幫我地book其他outdoor既活動 (活動與酒店無關) 由於5人同行關係 再加上住地下所以房間好大 一出去就係細泳池 仲有個大泳池係餐廳個邊 :)

10/10 Excellent

suyin, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An exceptional experience being close to nature
Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
雖遠離市中心 但是很舒適 值得一住 環境一流 很有渡假感覺 唯一小缺點是房間的沐浴露每天都很少 不夠用 同他們講了都是這樣 浴室的洗手盆沒有洗手露

10/10 Excellent

Daniel, Cannes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chiang Mai haven
Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.

8/10 Bien

M.Y, TOKYO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
緑に囲まれたホテル
周囲の山に囲まれたとても美しいホテル。 何よりも、レストランから眺めるプールごしの夕陽は素晴らしかった。

10/10 Excellent

Jomkwan, Bangkok, Thailand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy Veranda High!
Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.

10/10 Excellent

Dana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Man Leong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Noboru, Bangkok　Thailand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
最高の誕生日Partyをすることができました。
長女の誕生日に宿泊しました。当日このホテルのプールで団体さんのPartyが予定されており、ゆっくりできない可能性がある為、隣のベランダリゾート＆スパのジャグジー付きの部屋にアップグレードしてくれました。また、チェックインすると、部屋に誕生日ケーキが用意されておりました。 このような細やかな配慮ができる、素晴らしいリゾートです。 チェンマイやチェンライ近郊にある同価格レベルのマウンテンリゾートに宿泊していますが、今のところ、ここが一番お奨めですね。チェンマイ訪問の際にはまた宿泊したいと思います。

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Swimming pool is nice
I'm staying in resourt for one day and residence for two day . Compare between these two hotel I prefer the residence actually . Price lower and you also can enjoy same facilities as resort such as swimming pool , restaurant ,gym... Eventhough, I still has some bad things to say. The room lamp bulb is broken therefore the room is very dark . The worst thing is I had breakfast and i found a cockroch in my plate!!!!! Staff just say sorry and nothing else.