Avis sur Taru Villas - Maia - Habarana
Taru Villas - Maia - Habarana
Kekirawa road, Laksirigama, Habarana, NC
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
10/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,8/10
Écoresponsabilité
Avis
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Kanishka le 4 avr. 2024
Dear Kaitlin, Thank you very much for your glowing review! We're delighted to hear that you had such a fantastic experience at Taru Villas Maia in Habarana. Our team strives to provide exceptional service, and we're thrilled that they made your stay memorable.It's wonderful to know that you found the accommodation beautiful and the surroundings serene. We're also glad you enjoyed the variety of food and drinks offered. We look forward to welcoming you back for another amazing stay in the future!Thank you, Team Taru Villas
10/10 Excellent
Dan
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 4 nuits en mars 2024
Réponse de Kanishka le 2 avr. 2024
Dear Dan, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our boutique hotel and the relaxing atmosphere it offers. Your kind words about our staff are greatly appreciated.Regarding your feedback on the drink selection and prices, we will certainly take this into consideration for future improvements. We strive to provide a wide range of options at reasonable prices, and your input helps us ensure we meet our guests' expectations.We hope to welcome you back again soon for another wonderful stay.Thank you, Team Taru Villas
6/10 Satisfaisant
Gelana
Voyage d’affaires
27 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Charged for the bag the slippers came in
Gelana
Séjour de 1 nuit en février 2024
Réponse de Kanishka le 6 mars 2024
Dear Gelana,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our place nice, and we appreciate your patronage.We're sorry to learn about your experience regarding the charge for the disposable slipper bag. Our aim is always to provide transparency and clarity in our billing processes, and we regret any confusion or inconvenience caused. We will certainly review our policies and procedures to ensure that such situations are handled more effectively in the future.Please know that your feedback is valuable to us, and we will take your comments into account to improve our service quality. Should you have any further questions or concerns, please don't hesitate to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you, Team Taru Villas
10/10 Excellent
Traci
Voyage en couple
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Traci
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Samaraweerage
23 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samaraweerage
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Bjorn
Voyage en couple
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bjorn
Séjour de 4 nuits en octobre 2023
Réponse de Kanishka le 31 oct. 2023
Dear Bjorn, Thank you so much for taking the time to share your wonderful feedback on your recent stay at our hotel. We're delighted to hear that you had such a positive experience, and we greatly appreciate your compliments.We're especially pleased that our staff's dedication and your wife's gluten intolerance accommodations were to your satisfaction. We take pride in ensuring that all our guests' needs are met, and it's reassuring to hear that we were able to do so for you.Your valuable suggestions are also noted and appreciated. We'll certainly review our towel policy to ensure our guests' comfort in the outside bathroom. Additionally, we'll work on optimizing our room cleaning schedules to better accommodate guests who are out for an extended period.Your perfect 5/5 rating is the best praise we could receive, and we look forward to welcoming you back on your next visit. Thank you again for choosing our hotel, and please do not hesitate to reach out if you have any further feedback or requests in the future.Thank you, Team Taru Villas
10/10 Excellent
Adria marina Santiago
14 oct. 2023
Adria marina Santiago
Séjour de 1 nuit en octobre 2023
Réponse de Kanishka le 14 oct. 2023
Dear Adria, Thank you so much for your kind words! We're thrilled to hear that you found our property beautiful. We take great pride in maintaining a welcoming and aesthetically pleasing environment for our guests. If you have any suggestions or feedback to make your experience even better in the future, please don't hesitate to share. We hope to have the pleasure of hosting you again soon.Thank you, Taru Villas Team
10/10 Excellent
Vanessa
5 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional villas - stay here if going to Sogiriy
Vanessa
Séjour de 2 nuits en juillet 2023
Réponse de Kanishka le 14 oct. 2023
Dear Vanessa, Thank you so much for taking the time to share your wonderful experience at Taru Villas Maia. We're thrilled to hear that you had an exceptional stay and that our team went above and beyond to make your visit memorable. Our staff takes great pride in providing top-notch service, and it's fantastic to know that you felt well taken care of.We're delighted that you enjoyed our beautifully appointed rooms and stunning bathrooms, as well as the peaceful pool area. Your compliments about the fabulous food in the restaurant are truly appreciated, and we're glad you had a fantastic dining experience.We truly value your recommendation to fellow travelers heading to Dambulla / Sigiriya. It was our pleasure to have you as our guest, and we look forward to welcoming you back to Taru Villas in the future. Thank you once again for your kind words.Thank youTaru Villas Team