Avis sur Four Points by Sheraton Guangzhou, Dongpu
Four Points by Sheraton Guangzhou, Dongpu
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong
Avis
8,8
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,8/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
4 nov. 2014
Les points forts : Propreté, personnel et service, confort de la chambre
8/10 Bien
Voyageur vérifié
30 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Ka Ho Masao
5 févr. 2024
Ka Ho Masao
Séjour de 3 nuits en janvier 2024
Réponse de Rachel le 7 févr. 2024
Thank you for your review. We are looking forward to welcoming you again in the near future.
10/10 Excellent
Weipeng
2 févr. 2024
Weipeng
Séjour de 1 nuit en février 2024
10/10 Excellent
IHSUAN
Voyage d’affaires
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
IHSUAN
Séjour de 1 nuit en janvier 2024
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 29 janv. 2024
Dear guest, thank you for staying at Fourpoints by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
8/10 Bien
Corentin Yves
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Corentin Yves
Séjour de 1 nuit en décembre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 26 déc. 2023
Dear Valued Guest,Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
10/10 Excellent
Paul
Voyage d’affaires
23 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Your choice in close dist. to Long Island ferry
Paul
Séjour de 2 nuits en novembre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
Martin
Voyage d’affaires
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gutes Business Hotel
Martin
Séjour de 1 nuit en novembre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
2/10 Horrible
CHI YUEN
10 nov. 2023
CHI YUEN
Séjour de 1 nuit en novembre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear guest, warmly greetings from Four Points by Sheraton Guangzhou, Dongpu. Thank you for spending your precious time to share your comment with us. Regarding the unpleasant experience during your stay, we are deeply sorry that have not met your expectations. Relevant departments of the hotel are following up with your valuable suggestion. I hope that you will give us a chance to get improve and earn back your trust. We sincerely look forward to your next day! Best Regards!
10/10 Excellent
Welton
Voyage en famille
3 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Welton
Séjour de 13 nuits en octobre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest,Thank you for staying at Four Points by Sheraton Guangzhou, Dongpu. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Four Points by Sheraton Guangzhou, Dongpu and we hope to see you again whenever your travel needs bring you back to Guangzhou.Warm Regards,
8/10 Bien
Miguel
21 oct. 2023
Miguel
Séjour de 5 nuits en octobre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear guest, warmly greetings from Four Points by Sheraton Guangzhou, Dongpu. Thank you for spending your precious time to share your comment with us. Regarding the unpleasant experience during your stay, we are deeply sorry that have not met your expectations. Relevant departments of the hotel are following up with your valuable suggestion. I hope that you will give us a chance to get improve and earn back your trust. We sincerely look forward to your next day! Best Regards!
8/10 Bien
Ambika
Voyage en famille
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ambika
Séjour de 4 nuits en octobre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
10/10 Excellent
sung hwan
Voyage d’affaires
27 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋음.
sung hwan
Séjour de 1 nuit en septembre 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
THANH TRUNG
Voyage en famille
1 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THANH TRUNG
Séjour de 8 nuits en août 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
CORP COENS ENERGY CO.LTD
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CORP COENS ENERGY CO.LTD
Séjour de 19 nuits en juin 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
10/10 Excellent
CHI YUEN
1 juil. 2023
CHI YUEN
Séjour de 1 nuit en juin 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
Louisa
21 mai 2023
Louisa
Séjour de 2 nuits en mai 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
WAI LING
5 mai 2023
WAI LING
Séjour de 3 nuits en mai 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
Madeleine-Friederike
5 mai 2023
Madeleine-Friederike
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
Kin Kong Henry
Voyage d’affaires
22 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kin Kong Henry
Séjour de 3 nuits en avril 2023
Réponse de 廣州東圃福朋喜來登酒店 le 8 janv. 2024
尊敬的賓客,感謝您選擇入住廣州東圃福朋喜來登酒店並留下寶貴的點評,很高興獲悉閣下享有愉快的入住體驗,我們一直致力於為客人提供舒適的居停環境和高品質的服務,衷心期待您再次光臨,讓我們為您提供更優質的到店體驗!
8/10 Bien
Lars
Voyage d’affaires
21 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lars
Séjour de 2 nuits en mars 2023
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest,Thank you so much for taking the time to share your recent experience with us. Hotel senior management team concerns on the issues you mentioned and please be assured that the corrective actions are being conducted and we will continue to improve them. Thank you again for sharing your thoughts and we hope that we will have the pleasure and another opportunity to welcome you back in the future.
10/10 Excellent
Adrien
30 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Adrien
Séjour de 1 nuit en juillet 2021
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
10/10 Excellent
Ut Kam
5 janv. 2021
Ut Kam
Séjour de 1 nuit en janvier 2021
Réponse de Four Points by Sheraton Guangzhou, Dongpu le 8 janv. 2024
Dear Valued Guest, Thank you for taking your time to share positive feedback about your stay with us. We are delighted to know that you had a nice stay with us and we look forward to welcoming you back in the future. Warm Regards,
8/10 Bien
Kei pan
Voyage en groupe
23 mai 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
環境可以
Kei pan
Séjour de 2 nuits en mai 2020
Réponse de 廣州東圃福朋喜來登酒店 le 8 janv. 2024
尊敬的賓客,感謝您選擇入住廣州東圃福朋喜來登酒店並留下寶貴的點評,很高興獲悉閣下享有愉快的入住體驗,我們一直致力於為客人提供舒適的居停環境和高品質的服務,衷心期待您再次光臨,讓我們為您提供更優質的到店體驗!
8/10 Bien
SANGHYUN
Voyage d’affaires
1 avr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
출장으로 굿
SANGHYUN
Séjour de 2 nuits en mars 2020
Réponse de GSM le 8 avr. 2020
Dear guest,
Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction.
We certainly look forward to your return and providing the best renewal experience for your stay.
8/10 Bien
Shuk Ping
Voyage en famille
1 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shuk Ping
Séjour de 2 nuits en décembre 2019
Réponse de 福小朋 le 6 janv. 2020
尊敬的客人,非常感谢您入住广州东圃合景福朋喜来登酒店并分享您的入住体验。期待您的再次光临!
8/10 Bien
Yuen Yu
Voyage en famille
19 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The bed is very comfortable, location is not ideal
Yuen Yu
Séjour de 1 nuit en décembre 2019
Réponse de Guest Service Center le 25 déc. 2019
Thank you for you comments, looking forward to your next trip. Best Wish!
2/10 Horrible
MAKEDA ANCAR
Voyage d’affaires
18 déc. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MAKEDA ANCAR
Séjour de 6 nuits en novembre 2019
Réponse de Fu Xiao Peng le 2 janv. 2020
Dear guests, we are looking forward to your valuable Suggestions on more details so that we can do better. We are looking forward to providing better service for you next time
8/10 Bien
Patient Victor
Voyage en famille, Voyage en groupe
12 déc. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
My appreciation about the hotel
Patient Victor
Séjour de 8 nuits en décembre 2019
Réponse de Fu Xiao Peng le 13 déc. 2019
Dear guests, thank you very much for your support and recommendation of the hotel. I am glad that you are satisfied with the hotel. As for your language problem, we will actively carry out staff training to provide better service for the guests. There are many business centers around the hotel, such as IKEA, M+park, M·LIVE, TESCO and so on. The hotel is a business hotel, the rooms are relatively simple and comfortable, you have other requirements can consult the hotel staff, we are happy to serve you. Looking forward to your coming again!
8/10 Bien
Voyageur vérifié
Voyage en famille
9 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family vacation
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Fu Xiao Peng le 10 déc. 2019
Dear Guest, Thank you for choosing to stay in our hotel and sharing with us. We are very glad to get your recognition and certainly look forward to your return.
8/10 Bien
Voyageur vérifié
9 déc. 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en décembre 2019
Réponse de FuXiaoPeng le 9 déc. 2019
Dear Guest, Thank you for choosing to stay in our hotel and sharing with us. We are very glad to get your recognition and certainly look forward to your return.
10/10 Excellent
Wai Chun
Voyage en famille
7 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
舒適寧靜
Wai Chun
Séjour de 3 nuits en novembre 2019
Réponse de 福小朋 le 9 déc. 2019
尊敬的客人,您好!感謝您下榻我們酒店並給出好評!廣州東圃合景福朋喜來登酒店壹直以來堅持用真誠而友好的方式為客人營造溫馨愉悅、簡單快樂的入住氛圍,使您有賓至如歸的感覺。期待您的再次光臨!
8/10 Bien
Lam
Voyage en famille
26 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommend to family travel
Lam
Séjour de 1 nuit en novembre 2019
Réponse de Fu Xiao Peng le 27 nov. 2019
Dear guests, thank you for choosing to stay in our hotel and share with us. We are glad that you are satisfied with the hotel. I hope you have a pleasant journey and look forward to your return.
10/10 Excellent
Voyageur vérifié
5 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Fu Xiao Peng le 21 nov. 2019
Dear guests, thank you for choosing to stay in our hotel and share with us. We are glad that you are satisfied with the hotel. I hope you have a pleasant journey and look forward to your return.
10/10 Excellent
Voyageur vérifié
4 nov. 2019
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de 福小朋 le 21 nov. 2019
Dear guests, thank you for choosing to stay in our hotel and share with us. We are glad that you are satisfied with the hotel. I hope you have a pleasant journey and look forward to your return.
10/10 Excellent
joseph
Voyage d’affaires
3 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
joseph
Séjour de 3 nuits en octobre 2019
Réponse de Fu xiao peng le 21 nov. 2019
Dear guests, thank you for choosing to stay in our hotel and share with us. We are glad that you are satisfied with the hotel. I hope you have a pleasant journey and look forward to your return.
10/10 Excellent
Tarja, Jakarta
Voyage en groupe, Voyage d’affaires
24 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tarja
Séjour de 3 nuits en octobre 2019
Réponse de Fu Xiao Peng le 28 oct. 2019
Dear Guest, Thank you for choosing to stay in our hotel and sharing with us. We are very glad to get your recognition and certainly look forward to your return.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
23 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Réponse de Fu Xiao Peng le 30 oct. 2019
Dear guests, thank you for choosing to stay in our hotel and share with us. We are very happy to have your recognition of your stay experience, room facilities and hotel environment. We look forward to your return.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
21 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en octobre 2019
Réponse de Fu Xiao Peng le 30 oct. 2019
Dear guests, thank you for choosing to stay in our hotel and share with us. We are glad that you are satisfied with the hotel. I hope you have a pleasant journey and look forward to your return.
10/10 Excellent
Kin Ying
10 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kin Ying
Séjour de 1 nuit en septembre 2019
Réponse de 福小朋 le 16 sept. 2019
尊敬的客人:您好!感谢您对我们的好评,期待您与我们分享更多的入住体验和提出更多宝贵的意见。福小朋期待您的再次光临!谢谢!
10/10 Excellent
CHUNYAN
1 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHUNYAN
Séjour de 1 nuit en août 2019
Réponse de 福小朋 le 6 sept. 2019
尊敬的客人:您好!非常感谢您对我们酒店的支持。酒店坐落于广州天河区的东部,距离市中心仅20分钟车程,酒店周边环境相对市中心比较安静,临近杨桃公园,空气清新。希望您下次入住能继续选择我们酒店,再次享受舒适安静的入住体验。
10/10 Excellent
Voyageur vérifié
18 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
업무 출장시 괜찮은 호텔
Voyageur vérifié
Séjour de 4 nuits en juin 2019
Réponse de 작 은 복 le 18 juil. 2019
존경하는 손님:이 호텔을 선택하시고 당신의 입주 체험을 공유해주셔서 감사드리며, 우리는 더욱 열심히 당신을 위해 서비스할 것입니다. 동시에, 당신은 호텔 1 층에서 맥주를 조금 마시고, 여가시간을 즐길 수 있습니다.다음번 왕림을 기대합니다!
10/10 Excellent
Cam, Calgary , Alberta
Voyage d’affaires
4 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cam
Séjour de 4 nuits en avril 2019
Réponse de Kiki Chen le 5 mai 2019
Dear Guests,
Thanks for staying in our hotel and sharing your experience with us.
We are glad that you have an enjoyable stay and that our services were up to your satisfaction.
We are looking forward to welcoming you back to our hotel again in the near future.
Sincerely yours
8/10 Bien
Steven
25 avr. 2019
Les points forts : Propreté et personnel et service
Steven
Séjour de 2 nuits en avril 2019
Réponse de Fu Xiao Peng le 14 janv. 2020
Thank you for you comments, looking forward to your next trip. Best Wish!
8/10 Bien
Kwong Tat
25 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kwong Tat
Séjour de 2 nuits en avril 2019
Réponse de Kiki Chen le 26 avr. 2019
Thanks for staying in our hotel and sharing your experience with us.
We are glad that you have an enjoyable stay and that our services were up to your satisfaction.
We are looking forward to welcoming you back to our hotel again in the near future.
Sincerely yours
8/10 Bien
Voyageur vérifié
15 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de Fu Xiao Peng le 14 janv. 2020
Thank you for you comments, looking forward to your next trip. Best Wish!
6/10 Satisfaisant
Shane
12 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not four out of four points
Shane
Séjour de 1 nuit en mars 2019
Réponse de Kiki Chen le 5 mai 2019
Dear Guest,
Thank you so much for choosing to stay at our hotel and sharing with us.
We are glad that our hotel is up to your expectation.
We have shared your compliments with our associates and will pay extra attention to food prices and staff English spoken skill issues.
We are looking forward to welcoming you back to our hotel again in the not too distant future.
8/10 Bien
JiHyung
9 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깨끗하고 좋아요..
JiHyung
Séjour de 3 nuits en décembre 2018
Réponse de Kiki Chen le 19 déc. 2018
Thank you so much for choosing to stay at our hotel and sharing with us.
We have shared your compliments with our associates and looking forward to welcoming you back to our hotel again in the not too distant future.
8/10 Bien
Voyageur vérifié
17 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gutes Hotel mit nettem Personal
Voyageur vérifié
Séjour de 3 nuits en novembre 2018
Réponse de Kiki Chen le 21 nov. 2018
Dear guest,
Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction.
There arr 2 restaurants and one lounge, Eatery Signature Restaurant, China Spice Chinese Restaurant and The Lounge. Offer choice of Cantonese, regional and western cuisine in our hotel.
We are looking forward to welcoming you back to our hotel again in the near future.
Sincerely yours,
8/10 Bien
Voyageur vérifié
14 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2018
Réponse de Kiki Chen le 16 nov. 2018
Dear guest,
Thanks for staying in our hotel and sharing with us. Hope you can share more comments wirh us. Look forward to welcoming back again in the near future.
Sincerely yours,