Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
10/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
13 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Alexander le 19 mai 2024
Dear Emily, I hope this message finds you well. My name is Alexander Perros, and I am the proprietor of Silver Sands. I came across your review on Expedia, and I am deeply concerned by the 1/5 rating you provided. This score is quite out of the ordinary for us, as we consistently strive to deliver exceptional experiences to all our guests. I deeply regret that your experience with us did not meet your expectations. However, without specific details, it is challenging for us to understand where we fell short and how we can improve. We genuinely value your feedback and would greatly appreciate it if you could share more about your stay. Please feel free to contact us so we can discuss your experience in detail. Your satisfaction is our top priority, and we are committed to making things right for you. I hope to hear from you soon. Warm regards, Alexander Perros (Proprietor, Silver Sands)
10/10 Excellent
Ivan
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ivan
Séjour de 1 nuit en mai 2024
Réponse de Dane le 7 mai 2024
Thank you for your glowing review of your recent stay with us! We're delighted you enjoyed our retro styling, friendly staff, and attention to detail. Your recommendation means the world to us, and we look forward to welcoming you back for another memorable stay!
10/10 Excellent
Nicole
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 3 nuits en mai 2024
Réponse de Alex le 6 mai 2024
Dear Nicole, Thank you for choosing to stay at Silver Sands and for taking the time to share your positive feedback. We're so glad you and your family had a great time in the beach shack. Your kind words about our clean rooms and comfortable rooms, and the good food at Nookies are deeply appreciated by our entire team, and we’ll make sure to pass along your review to everyone involved in making your stay memorable. If there is anything specific you would like to see or experience during your future stays, please don’t hesitate to let us know. It is our goal to continue providing you with wonderful experiences and to be a place you can count on for a relaxing and enjoyable stay. Safe travels until we have the pleasure of hosting you again! Warm Regards, The Silver Sands Team
8/10 Bien
Mei jung
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mei jung
Séjour de 2 nuits en avril 2024
Réponse de Alex le 3 mai 2024
Dear Mei,Thank you for choosing to stay with us and for sharing your kind review on Expedia. We're delighted to hear that you appreciated the cleanliness of our rooms and found our property in excellent condition. It's also wonderful to know that our staff and service made a positive impression on you. Our team takes great pride in providing attentive and friendly service, so your kind words mean a lot to us. We always value feedback, so if you have any suggestions or ideas that could make your future stays even better, we'd love to hear them. We're here to ensure your experience with us is as pleasant as possible, and we'll do our best to make it happen. In the meantime, we wish you safe travels and look forward to welcoming you back soon. Warm regards, The Silver Sands Team
10/10 Excellent
Joseph
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en avril 2024
Réponse de Alex le 26 avr. 2024
Dear Joseph, Thank you for choosing to stay at Silver Sands, and for sharing your positive feedback. Your kind words are deeply appreciated, and it means a lot to us to know that you enjoyed so many things our property has to offer, from the stunning views, our private beach, the friendly staff, and the renovations throughout the property. We'll make sure to share your review with the entire team and we look forward to hosting you again in the near future. Until then, cheers from everyone at The Silver Sands!Warm regards,The Silver Sands Team
8/10 Bien
Mackenzie
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mackenzie
Séjour de 1 nuit en avril 2024
Réponse de Alex le 30 avr. 2024
Dear Mackenzie, Thank you for taking the time to share your detailed feedback following your stay at Silver Sands. We genuinely appreciate the time you took to provide your comments, as it aids us in our ongoing efforts to improve our services. We’re pleased to hear that you found our motel hip and colorful, and we appreciate your kind comments about our staff and their helpfulness during your visit. We also take pride in maintaining a well-kept property, so it's rewarding to hear that you noticed. Those positive comments are both rewarding and motivating. We are also appreciative of your constructive observations regarding some aspects of your stay that fell short of your expectations. First, we sincerely apologize for the confusion regarding our coffee service. To clarify our policy, we offer complimentary coffee in the lobby every day from 7:30am to 11:00am as a small token of hospitality. For those with a penchant for more specialized coffees, our diner, Nookies, features a full coffee bar and full breakfast menu, ala carte. During your visit, we were training new staff for the upcoming summer season, and it seems like they might not have communicated this clearly, leading you to Nookies, our diner, where coffee is available for purchase. We're using your feedback to improve our staff training to avoid this kind of misunderstanding in the future. Regarding the birthday card for your mother, I apologize that we didn't meet your expectations. Our intention was to offer you options through our "add-on packages," but I understand this was not what you had in mind. We should have been more attentive to your request, and I regret that this oversight affected your experience. We value your feedback as it helps us refine our approach to guest service and make sure every interaction is personalized and thoughtful. We'll work harder to ensure all guest requests are handled with care and that our complimentary offerings are clearly communicated. We hope you'll give us another opportunity to provide you with a more seamless experience, reflective of the high standards we continuously strive to achieve. If you do decide to return, please let us know in advance, and we'll make sure everything is just right for you and your mother. Warm regards, Alexander Perros (Proprietor, Silver Sands)
10/10 Excellent
Lisa
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en avril 2024
Réponse de Alex le 26 avr. 2024
Dear Lisa, We wanted to extend our heartfelt gratitude for choosing Silver Sands and for taking the time to share your positive feedback on Expedia. Your perfect rating is appreciated by our entire team, affirming our efforts to create a beautiful experience for our guests. We can't wait to welcome you back for another magical experience soon. Until then, safe travels and cheers from everyone at Silver Sands!Warm Regards, The Silver Sands Team
10/10 Excellent
cynthia
Voyage en famille, Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cynthia
Séjour de 1 nuit en avril 2024
Réponse de Alex le 23 avr. 2024
Dear Cynthia, Thank you for taking the time to share your experience at Silver Sands. Our recent renovations and rejuvenation of the property have been a labor of love, and we are thrilled that you appreciated its many details, including the warm and welcoming service provided by our team and your experience at our diner, Nookies. It will mean a lot to them when we share your review at our weekly all-hands meeting. Thank you once again for choosing Silver Sands for your escape. We can't wait to welcome you back. Warm regards, The Silver Sands Team
10/10 Excellent
Ted
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ted
Séjour de 2 nuits en mars 2024
Réponse de Alexander le 3 avr. 2024
Dear Ted, Thank you for sharing your wonderful experience on Expedia! It was a pleasure having you, and it's truly rewarding to know that we succeeded in making your visit special. If you ever have any more feedback or if there's anything specific you'd like to share about your stay, please don't hesitate to reach out. We're here to ensure that your next visit is just as special as this one. Warm regards, The Silver Sands Team
10/10 Excellent
Karen
Voyage en famille
31 mars 2024
Karen
Séjour de 2 nuits en mars 2024
Réponse de Alexander le 3 avr. 2024
Dear Karen, We are genuinely grateful for your return to Silver Sands. Our favorite part is welcoming back longtime guests and witnessing the joy on their faces as they rediscover the property. Your 5/5 rating and kind words are deeply appreciated by our entire team, and it means a lot to us that you found our transformation to be beautiful. Silver Sands is a special gem on the East end, and we're honored to have had the opportunity to breathe new life into it. If there is anything specific you would like to see or experience during your future stays, please don't hesitate to let us know. Your input is invaluable as we continue to fine-tune our services and amenities to exceed your expectations. Thank you for choosing to stay at Silver Sands again. We are grateful for your continued support and enthusiasm. Warm regards, The Silver Sands Team
10/10 Excellent
Charles
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 2 nuits en mars 2024
Réponse de The Silver Sands Team le 25 mars 2024
Dear Charles, Thank you for taking the time to share your wonderful experience at Silver Sands. We're thrilled to hear that your stay was a perfect 5/5, and we appreciate your kind words about our location, clean rooms and the delightful ambiance you experienced. Our team works hard to create a memorable stay for all our guests, and it's truly rewarding to know that we succeeded in making your visit special. If you have any specific preferences or requests for your future stays, feel free to let us know in advance, and we'll do our best to accommodate. Thank you again for choosing Silver Sands, and we look forward to hosting you again soon! Best regards, The Silver Sands Team
10/10 Excellent
Antonio
23 mars 2024
Antonio
Séjour de 1 nuit en mars 2024
Réponse de Alex le 23 avr. 2024
Dear Antonio, We wanted to extend our heartfelt gratitude for choosing Silver Sands and for sharing your positive experience with us on Expedia. Your perfect rating is appreciated by our entire team, affirming our efforts to create a beautiful experience for our guests. If you have additional feedback or any specific thoughts about your stay, we'd love to hear from you. Feel free to get in touch anytime—we're committed to making sure your next visit is just as wonderful as this one. Safe travels until we have the pleasure of hosting you again. Warm regards, The Silver Sands Team
10/10 Excellent
deborah
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
deborah
Séjour de 1 nuit en mars 2024
Réponse de The Silver Sands Team le 25 mars 2024
Dear Deborah, Thank you very much for choosing to stay with us and for taking the time to share your feedback on Expedia. We appreciate your kind words about our friendly staff, stunning water views, and the delightful ambiance you experienced. Our team works hard to create a memorable stay for all our guests, and it's truly rewarding to know that we succeeded in making your visit special. If you have any special requests or if there's ever anything we can do to make your future visits even more delightful, please don't hesitate to reach out. Until then, safe travels and warm regards, The Silver Sands Team
10/10 Excellent
Kimberly
Voyage en groupe, Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en mars 2024
Réponse de The Silver Sands Team le 25 mars 2024
Dear Kimberly, Thank you for your kind words and for choosing to stay with us! We're thrilled to hear that you enjoyed your experience and felt welcomed by our staff. We look forward to welcoming you back again soon! Warm regards, The Silver Sands Team
10/10 Excellent
ELISABET, Staten Island
10 mars 2024
ELISABET
Séjour de 1 nuit en mars 2024
Réponse de Alexander le 3 avr. 2024
Dear Elisabet, Thank you immensely for your 5/5 rating! If you ever have any additional feedback about your stay or if there are any particular amenities or experiences you'd like to see during your future stays, please don't hesitate to let us know. It is our goal to continue providing you with wonderful experiences and to be a place you can count on for a relaxing and enjoyable stay. Warm Regards, The Silver Sands Team
8/10 Bien
Raymond
Voyage en famille
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raymond
Séjour de 1 nuit en février 2024
Réponse de Alexander le 25 févr. 2024
Dear Raymond, Thank you very much for choosing to stay with us and for taking the time to share your feedback on Expedia. We're delighted to hear that you enjoyed your recent stay and that the rejuvenated property left a positive impression on you. We're also pleased to know that your first experience at our property won't be your last. If you ever have any additional feedback about your stay or if there are any particular amenities or experiences you'd like to see during your future stays, please don't hesitate to reach out. We're here to ensure that your next visit is even more special than the last. Until then, safe travels and warm regards.
10/10 Excellent
Cleo
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleo
Séjour de 2 nuits en février 2024
Réponse de Alexander le 25 févr. 2024
Dear Cleo, Thank you for choosing to stay with us and for taking the time to share your positive feedback on Expedia. We appreciate your kind words and are pleased to hear that your stay was nothing short of wonderful. Knowing that our hospitality and attention to detail left a positive impression is truly gratifying for us. We're also thrilled that you enjoyed Nookies, our Diner, and that the food resonated with you. We’ll make sure to share your positive words with the Nookies team as they inspire us to continue delivering the best experiences to our guests. If there is anything specific you would like to see or experience during your future stays, please feel free to let us know. It is our goal to continue providing you with wonderful experiences and to be a place you can count on for a relaxing and enjoyable stay. Safe travels until we have the pleasure of hosting you again! Warm Regards, The Silver Sands Team
10/10 Excellent
Carol Ann, Bethlehem
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carol Ann
Séjour de 1 nuit en décembre 2023
Réponse de Alexander le 25 févr. 2024
Dear Carol Ann, Thank you immensely for your 5/5 rating! If you ever have any additional feedback about your stay or if there are any particular amenities or experiences you'd like to see during your future stays, please don't hesitate to let us know. It is our goal to continue providing you with wonderful experiences and to be a place you can count on for a relaxing and enjoyable stay. Warm Regards, The Silver Sands Team
10/10 Excellent
Daniel
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en février 2024
Réponse de Alexander le 25 févr. 2024
Dear Daniel, Thank you very much for choosing to stay with us and for taking the time to share your feedback on Expedia. If you ever have any additional feedback about your stay or if there are any particular amenities or experiences you'd like to see during your future stays, please don't hesitate to reach out. We're here to ensure that your next visit is even more special than the last. Until then, safe travels and warm regards. The Silver Sands Team
10/10 Excellent
dan
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Silver Sands Stay
dan
Séjour de 1 nuit en décembre 2023
Réponse de Alex le 7 janv. 2024
Dear Dan,Thank you so much for taking the time to share your positive feedback on hotels.com! We appreciate your kind words and the opportunity to be a part of your New Year celebration. We are pleased to hear that Silver Sands was the cherry on top of what you described as a great year in 2023, making your New Year celebration even more special.We are delighted to hear that you found the property and your room to be beautiful. We’ll make sure to share your positive words with our team as they truly inspire all of us to continue delivering the best experiences to our guests. If there's ever anything we can do to make your future visits even more special, please don't hesitate to let us know. Once again, thank you for choosing Silver Sands, and we can't wait to welcome you back for another memorable experience. Safe travels until we have the pleasure of hosting you again!Warm Regards,The Silver Sands Team
8/10 Bien
Kathie
1 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kathie
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 7 févr. 2024
Dear Kathie,Thank you so much for taking the time to share your feedback on Expedia and for choosing to stay at Silver Sands. We are delighted to hear that you found our accommodations beautifully done and enjoyed the beauty and peacefulness of Pipes Cove. If there are any specific details you would like to share to enhance your experience for your next visit, please feel free to reach out. We are committed to making your return stay even more wonderful than the last. We hope to host you again soon,Warm Regards,The Silver Sands Team
10/10 Excellent
Ege
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ege
Séjour de 1 nuit en décembre 2023
Réponse de The Silver Sands Team le 2 janv. 2024
Dear Ege, We wanted to express our sincere gratitude for the fantastic 5/5 review you left for Silver Sands Motel on Expedia. Your positive feedback means the world to us, and we're delighted to hear that you had a wonderful experience.If you have any specific comments or suggestions you'd like to share with us to make your next stay even better, please feel free to reach out to us. We appreciate your support and hope to welcome you back soon! Warm Regards,
10/10 Excellent
Daniel
26 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en novembre 2023
Réponse de Silver Sands Motel le 1 déc. 2023
Thank you for you review Daniel! We hope to see you soon!
10/10 Excellent
Tiffany, Patchogue
Voyage en couple
11 nov. 2023
Les points forts : Équipements
Tiffany
Séjour de 1 nuit en novembre 2023
Réponse de Silver Sands Motel le 11 nov. 2023
Thank you so much for your feedback! We are ecstatic that you enjoyed your stay with us we. We hope to see you soon!
10/10 Excellent
rosalba, massapequa
Voyage en famille
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
rosalba
Séjour de 1 nuit en septembre 2023
Réponse de Silver Sands le 1 nov. 2023
Thank you for staying with us and enjoying the rejuvenated property. We look forward to having you back soon!
10/10 Excellent
Peter
Voyage en couple
10 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 2 nuits en septembre 2023
Réponse de Silver Sands le 1 nov. 2023
Thank you for staying with us. We are thrilled that you had a wonderful time and we look forward to having you back.
10/10 Excellent
Rene
Voyage en couple
2 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rene
Séjour de 2 nuits en août 2023
Réponse de Silver Sands le 1 nov. 2023
Thank you for staying with us, Rene. We are glad you got to enjoy and experience the rejuvenated property. We look forward to having you back soon.
10/10 Excellent
Layne
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Layne
Séjour de 1 nuit en août 2023
Réponse de The Silver Sands Team le 4 déc. 2023
Hi Layne,Thank you so much for taking the time to share your feedback on Expedia and for choosing to stay at Silver Sands. Your positive feedback means the world to us, and we're delighted to hear that you had a wonderful experience.If you have any specific comments or suggestions you'd like to share with us to make your next stay even better, please feel free to let us know. We appreciate your support and hope to welcome you back soon!Best regards,
10/10 Excellent
Jeanette
22 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeanette
Séjour de 2 nuits en août 2023
Réponse de The Silver Sands Team le 5 déc. 2023
Dear Jeanette, Thank you so much for taking the time to share your fantastic review of your stay at Silver Sands! We're absolutely delighted to hear that you and your family had a wonderful time.Your recognition of the beautiful renovation is particularly gratifying. Silver Sands Motel holds a special place on the East end, and we feel privileged to have had the opportunity to breathe new life into it. The restoration of the glory days of Silver Sands was a genuine labor of love for us!Our team works hard to create a memorable and perfect stay for all our guests, and your positive feedback motivates us to continue providing memorable experiences for our guests. If there's anything specific you enjoyed or any special requests for your next visit, please feel free to share. We're committed to making your return stay just as delightful.We look forward to hosting you again soon!Warm regards,
8/10 Bien
Kimberley
Voyage en couple
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberley
Séjour de 2 nuits en août 2023
Réponse de Alexander le 9 janv. 2024
Dear Kimberley, Thank you for sharing your insights regarding your stay at Silver Sands. We genuinely appreciate the time you took to provide detailed feedback, as it aids us in our ongoing efforts to enhance our services and address any concerns. We are delighted to hear that you found our property to be a great base for exploring the North Fork and for enjoying the beach. Your compliments about the lovely room, great beach, and beautiful decor mean a lot to us.We sincerely apologize for the inconvenience you experienced at Eddie's, our oyster bar. We strive to provide exceptional service to all our guests, and it appears that we fell short in this instance. As a teachable moment, we have shared your feedback internally to ensure the necessary guidelines are in place to prevent such issues from occurring in the future and to provide a more seamless experience for all our valued guests.Regarding the absence of coffee makers in our motel rooms, please note that we offer complimentary morning coffee in the lobby. For those with a penchant for more specialized coffee drinks, our diner, Nookies, features a full coffee bar. Because our Beach Shacks and Bungalows are not directly adjacent to Nookies like the motel rooms, we have equipped them with Chemex pour-over coffee makers and tea set-ups. Thank you once again for choosing to stay with us. Your feedback is invaluable and serves as a catalyst for positive changes. We would be honored if you would consider giving us another chance in the future to showcase the improvements we've made based on your valuable insights.Warm Regards, Alexander Perros (Proprietor, Silver Sands)
10/10 Excellent
Antonietta
22 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Antonietta
Séjour de 1 nuit en août 2023
Réponse de The Silver Sands Team le 4 déc. 2023
Dear Antonietta, Thank you so much for taking the time to share your positive experience with us on Hotels.com! We're thrilled to hear that your spontaneous stay with us turned out to be a pleasant surprise.We're delighted that you found our place very clean, charming, and relaxing. Your kind words truly make our day! We're already looking forward to the pleasure of hosting you again. If there's anything specific you enjoyed or any preferences you have for your next visit, please let us know – we want to ensure your next stay is just as wonderful.Thanks again for the perfect 10/10 rating, and we can't wait to welcome you back!Warm regards,
10/10 Excellent
Cary
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cary
Séjour de 2 nuits en juillet 2023
Réponse de The Silver Sands Team le 4 déc. 2023
Dear Cary,Thank you for your kind words about our property and dining options – we are thrilled to know that you found the environment beautiful and enjoyed our food offerings.It's guests like you who make our efforts truly rewarding, and we look forward to welcoming you back next year! If there are specific aspects you particularly enjoyed or any preferences you'd like us to consider for your next visit, please feel free to share. We are committed to ensuring that your return stay is even more extraordinary.Warm Regards,
10/10 Excellent
David
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en août 2023
Réponse de The Silver Sands Team le 4 déc. 2023
Dear David,Thank you so much for taking the time to share your feedback and for choosing to stay at Silver Sands. Our team works hard to create a memorable and perfect stay for all our guests, and it's truly rewarding to know that we succeeded in making your visit special. If you have any more feedback or if there's anything specific you'd like to share about your stay, please don't hesitate to reach out. We're here to ensure that your next visit is just as special as this one!Warm regards,
8/10 Bien
Ronald
Voyage en famille avec de jeunes enfants, Voyage en famille
31 juil. 2023
Les points forts : Propreté
Ronald
Séjour de 2 nuits en juillet 2023
Réponse de Alexander le 9 janv. 2024
Dear Ronald,Thank you for taking the time to share your detailed feedback following your stay at Silver Sands. We genuinely appreciate the time you took to provide your comments, as it aids us in our ongoing efforts to enhance our services and address any concerns.We're delighted to hear that you found the room to be spot on, and we're grateful for your positive remarks about our beautiful private beach. We are also pleased that you found our property to be one of the best and more reasonably priced places for the North Shore and the Hamptons. Those positive comments are both rewarding and motivating. We are also appreciative of your constructive observations regarding some aspects of your stay that fell short of your expectations. We deeply apologize for any inconvenience you may have experienced. Your comments regarding the coffee makers and customer service prompted us to make corrections and improvements. It was a teachable moment for our team, highlighting areas where we could enhance our guest experience. Please note that we now offer complimentary morning coffee in the lobby as a small token of hospitality. For those with a penchant for more specialized coffees, our diner, Nookies, features a full coffee bar. Because our Beach Shacks and Bungalows are not directly adjacent to Nookies like the motel rooms, we have equipped them with Chemex pour-over coffee makers and tea set-ups. In regards to our check-out time, we are happy to accommodate guests until noon upon request. Additionally, all guests are welcome to extend their stay at the property after check-out if they wish to continue enjoying the beach or grounds.Your comments regarding your experience at Eddie’s and our reception are well noted. We have invested a significant amount of time and training during this off-season to better ensure that all guests receive a more seamless and streamlined experience once they step through the front door.Providing the highest level of hospitality is our number one priority, and your feedback reinforces our commitment to these principles. We look forward to the opportunity of welcoming you back in the future, where we aspire to provide you with an even more exceptional experience, reflective of the high standards we continuously strive to achieve. Warm regards, Alexander Perros (Proprietor, Silver Sands)
10/10 Excellent
Francesca
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Francesca
Séjour de 2 nuits en juillet 2023
Réponse de The Silver Sands Team le 4 déc. 2023
Dear Francesca,Thank you so much for taking the time to share your experience at Silver Sands! We're thrilled to hear that you had a relaxing stay and enjoyed the beauty of our property. It's wonderful to know that you found the morning coffee and pastries delicious and had the best meal at Eddie's.Your feedback is invaluable to us, and we appreciate your suggestion about allowing dogs. We'll certainly take this into consideration as we continuously strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back soon, and if there's anything else you'd like to share or if you have specific preferences for your next visit, feel free to let us know.Warm regards,
10/10 Excellent
Bruce
Voyage en couple
26 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 2 nuits en juillet 2023
Réponse de The Silver Sands Team le 4 déc. 2023
Dear Bruce, Thank you so much for taking the time to share your feedback and for choosing to stay at Silver Sands. We loved having you as our guest, and your positive words truly inspire us to continue delivering the best experiences to our guests. If there's ever anything we can do to make your future visits even more delightful, please don't hesitate to let us know. We sincerely hope to welcome you back in the near future and provide you with another outstanding stay. Warm Regards,
10/10 Excellent
Christopher
Voyage en famille
6 juil. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Christopher
Séjour de 2 nuits en juillet 2023
Réponse de The Silver Sands Team le 4 déc. 2023
Hi Christopher, We wanted to express our sincere gratitude for the fantastic 10/10 review you left for Silver Sands Motel on Hotels.com. Your positive feedback means the world to us, and we're delighted to hear that you had a wonderful experience.If you have any specific comments or suggestions you'd like to share with us to make your next stay even better, please feel free to reach out to us. We appreciate your support and hope to welcome you back soon!Warm Regards,