Réception
Vérifier la disponibilité

Avis sur American Beech Hotel

3.5 out of 5
American Beech Hotel
300 Main Street, Greenport, NY

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 98 avis sur 152." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 152." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 152." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 152." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 152." "

9,4/10

Propreté

8,8/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Francois

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for a travelling break - hotel environment, unfortunately too many closed boutiques and restaurants early week days (Monday to Wednesday). Staff is great and we felt welcomed.
Séjour de 1 nuit en juillet 2022
Réponse de Stephanie le 29 juil. 2022
Thank you for taking the time and reviewing your positive experience at American Beech! Looking forward to your next visit

8/10 Bien

KARINE

Agréable séjour !
Très jolie chambre à la décoration très tendance et raffinée. Excellente literie. Très bien situé dans un très joli petit village de pêcheurs. Point négatif : le bruit généré par le restaurant situé juste au dessous de notre chambre. Heureusement, cela n’a pas duré toute la nuit.
Séjour de 2 nuits en août 2018
Réponse de American Beech Hotel le 10 oct. 2018
Dear Karine, Thank you for your review! We are so glad that you enjoyed our location and the features in your room. We appreciate your feedback and are taking this into consideration.

10/10 Excellent

Carole, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel, au centre de Greenport
Excellent hotel, un accueil agréable. La chambre est spacieuse et très confortable avec des équipements de qualité. De très bons restaurants et bars se trouvent au pied des chambres.
Séjour de 1 nuit en août 2018
Réponse de American Beech Hotel le 10 oct. 2018
Dear Carole, Thank you for your feedback! We are so delighted that you enjoyed your time with us.

10/10 Excellent

David, London

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A beautiful and very relaxing place to stay. Really appreciated the little touches like a breakfast basket delivered to your doorstep in the morning! Very friendly and helpful staff too. Perfect place for a Long Island getaway!
Séjour de 1 nuit en mars 2024
Réponse de Amy le 1 avr. 2024
Thank you so much for your review David! It was a pleasure having you and I hope you get a chance to welcome you back soon! Best, Amy

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We live locally but wanted to try it out in the off season for a quick staycation. Our stay was a sweet treat! Inviting decor and we enjoyed our breakfast in bed. We made mimosas with the fresh OJ!
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jose

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great stay and service.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

Anne

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a lovely stay around NYE celebrations. The staff was very responsive, just wish they would seemed a bit happier to be there. Hard to find anyone with a smile. We tried to engage in conversations to let them know we appreciated them but maybe the management team needs to have a team building or take the team for dinner or something. And cheer everyone up!
Séjour de 2 nuits en décembre 2023

10/10 Excellent

jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Marc D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The overall service was excellent and the room was clean quiet and comfortable. The staff was very attentive to detail and made my stay hassle free.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Nanci

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

10/10 Excellent

carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Lindsey

Séjour de 1 nuit en septembre 2023
Réponse de Tine le 29 sept. 2023
Greetings from American Beech Hotel, Lindsey! We are much pleased to get a perfect rating from you. We are hoping to host you again soon.

10/10 Excellent

Kimberly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay here! We wanted a quiet, quick local getaway and this was the perfect place. The staff was extremely nice and the room was clean and fun. The breakfast basket delivered to the room was the cutest. We will definitely be visiting again.
Séjour de 1 nuit en août 2023
Réponse de Tine le 29 sept. 2023
Greetings from American Beech Hotel, Kimberly! It is nice to know that your stay was wonderful. Hoping to host you again soon.

10/10 Excellent

FRANK

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, responsive and courteous
Séjour de 1 nuit en août 2023
Réponse de Tine le 29 sept. 2023
Greetings from American Beech Hotel, Frank! Thank you for rating our services. It is nice to know that you had a great time.

4/10 Médiocre

Lauri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Stay away if you want to sleep
Avoid this hotel if you go to sleep before 3 am. Our room was above an empty storefront or so I thought. It turned into a bar at night and we had to listen to people yelling and the door opening and closing until 3 am. In addition, there are outdoor bars with live music on the property. We couldn’t sleep and checked out a day early but the hotel wouldn’t refund our money, relying on something we signed saying we wouldn’t be refunded if we left early. We didn’t expect that the conditions would be so bad that we had to check out, we had not planned on it. We lost $850 and a night of our vacation because the hotel was deceptive in its description of the property. Luxury to me usually means being able to sleep at a decent hour. If you are over 25 or go to sleep before 3 am, avoid this hotel. It’s a shame because the rooms are nice and the property is nice during the day. What they don’t tell you is that you essentially are living in the middle of a bar at night. The management acts like it advises you of the noise on the website. It is deceptive by putting in one line under a room stating where the room is located. That does NOT state you can’t sleep.
Séjour de 2 nuits en août 2023
Réponse de Tine le 29 sept. 2023
Greetings from American Beech Hotel, Lauri! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. American Beech is located right in the heart of Stirling Square. Which means you will be in the middle of the main nightlife area and as a result you can expect noise and loud music, due to external causes we are unable to guarantee 100 percent quiet rooms during the high seasons, and weekends during the off season. However our restaurant American Beech closes at 11pm, Our Black Llama Bar last call is at 11:30pm and should be shut down completely by 1am. We sincerely apologize for the inconvenience but we also place in notices during guest booking for everyone's expectation. Have a great day ahead.

10/10 Excellent

Alexandra, Massapequa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms were nicely decorated. Staff very nice.
Séjour de 1 nuit en août 2023
Réponse de Tine le 29 sept. 2023
Thank you for your appreciation, Alexandra! We are elated to know that you liked our services.

10/10 Excellent

Ho Jung

Séjour de 1 nuit en juillet 2023
Réponse de Tine le 29 sept. 2023
Greetings from American Beech Hotel, Ho Jung! We are elated to get a perfect rating from you. Have a great day ahead!

10/10 Excellent

LAUREN FOLGAR, Westbury

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Anita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Very Disappointed
We must express our deep dissatisfaction with our stay at American Beech. Throughout our extensive travels, we have never encountered a situation where our accommodations were situated directly above a bar and restaurant, where you could hear every sound. There is no sound proofing or attempt to minimize the noise. The continuous music and loud noise, which commenced at 5pm and persisted until well after 1am, rendered it impossible for us to focus on work or get a restful night's sleep.
Séjour de 3 nuits en juillet 2023
Réponse de Team American Beech le 7 juil. 2023
We are sorry for the inconvenience that you encountered during your stay with us. When notified of the situation we acted promptly in moving you to a much quieter room, as such we thought the situation was rectified.Again we are very sorry for the inconveniences that you encountered during your stay with us and we hope that in the future we can welcome you back.

10/10 Excellent

Jared, Amityville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Tine le 29 sept. 2023
Greetings from American Beech Hotel, Jared! We truly are happy to know that your stay was wonderful. Hoping to host you again in the future.

2/10 Horrible

Daniel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Have been coming here for years. At least once a year and sometimes twice a year. Unfortunately will never book this hotel again. While the hotel is clean and modern, They have cut staff making finding help when you need it almost impossible. Depending on which room you are placed in, you could be subject to loud music until 1am. And while it does state this on their website many people book through third party sites. The worst part is they are extremely unapologetic and unhelpful when addressing issues and complaints. The staff is probably over worked and underpaid and it comes through in the overall attitude. There are many new and exciting hotels in the area and I am excited to try them.
Séjour de 1 nuit en juin 2023
Réponse de Tine le 29 sept. 2023
Greetings from American Beech Hotel, Daniel! We are truly sorry that you have faced some issues on your stay. We understand that the noise is a concern. We try as much to put a notice during guest booking as this is not something within our control due to property location. We are hoping to provide you a much better service in the future.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mai 2023

10/10 Excellent

Kathleen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023

10/10 Excellent

Lauren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The decor inside the rooms and inside the hotel, bar and boutique are so fun and unique. The picnic basket breakfast delivered to our door was a really nice way to wake up and start the day. Greenport is so cute, even in winter. Highly recommend.
Séjour de 1 nuit en février 2023
Réponse de Kayla le 21 févr. 2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Tine le 29 sept. 2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

10/10 Excellent

Andrew

Réponse de Tine le 29 sept. 2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

10/10 Excellent

Rachel

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Alexandra

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautiful hotel and friendly staff
Séjour de 1 nuit en décembre 2022
Réponse de Kayla le 18 déc. 2022
Thank you so much for your lovely review and kind words! We are so happy that you enjoyed your time with us and look forward to welcoming you back! Have a great day!

10/10 Excellent

Elisa

Séjour de 1 nuit en décembre 2022
Réponse de Kayla le 12 déc. 2022
Thank you so much for your positive review! We look forward to welcoming you back and hope you have a great day!

10/10 Excellent

ROSS

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice place n great location Would go b as ck
Séjour de 1 nuit en décembre 2022
Réponse de Kayla le 12 déc. 2022
Thank you so much for your review and king words! We look forward to welcoming you back! Have a great day!

10/10 Excellent

Jenni

10/10 Excellent

Erin

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loved this property the minute I stepped in. Service was friendly and rooms were very clean and loved the small touches that made staying there special.
Séjour de 1 nuit en octobre 2022
Réponse de Kayla le 2 nov. 2022
Hi Erin! Thank you for your kind words and we are so happy that you enjoyed your stay with us here at American Beech Hotel! We hope to welcome you back very soon! Best, Kayla

8/10 Bien

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great off season value
Kayla at the front desk was fantastic. The room was located in a separate building from the front desk, just around the corner. Ample street parking because its off season & I traveled on a dead weekday. I was kind of bummed the restaurant in the hotel wasn't open, I was under the impression they were going to stay open weekdays after LDW. Room was nicely appointed, did find hair in the bathroom sink but otherwise spotless. Hotel is dog friendly, but you will be charged if youve been found to leave the dog alone in the room for any length of time. Otherwise pets were welcome. Close to all restaurants & shopping. Pretty area to walk your pets all around the back of the hotel. Awesome retail store in the lobby. Great breakfast, comes to your door in the morning in a very charming wicker basket. Fresh coffee, bagels, yogurt, fruit, jam, granola. Frette robes & italian soaps. The room had a coffee pot, with espresso & regular coffee, fully stocked mini bar with local wines, very clean glassware. Perfect stay on the off season, great value.
Séjour de 1 nuit en septembre 2022
Réponse de Kayla le 2 nov. 2022
Hi Katherine! I am so happy to hear that you overall enjoyed your stay with us! Here at American Beech hotel, we try our very best every day to make sure our guests have the best experience possible! Our guest's feedback is very important to us in helping make that mission possible! We hope to welcome you back very soon to rectify any inconveniences during your stay! Have a great day! Best, Kayla

10/10 Excellent

joseph P

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wonderful hotel, located in a great location. Enjoy, you are going to like it. Oh and by the way it’s not far from the ferry that takes one over to Shelter Island. Drive, Bike or Walk to Shelter.
Séjour de 1 nuit en août 2022

4/10 Médiocre

Wendy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2022

8/10 Bien

Elisa

Séjour de 1 nuit en août 2022

8/10 Bien

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2022

10/10 Excellent

Douglas

Séjour de 1 nuit en mars 2022

10/10 Excellent

Thalia

Séjour de 1 nuit en février 2022

6/10 Satisfaisant

Katrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful location and cool place to stay. But I chose this location because they are a bar and restaurant on-site. Both were closed when we arrived, we were never given a heads up or even told when we checked in - doors to restaurant were just locked at around 7:30 pm!
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Trevor, Brooklyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2021

6/10 Satisfaisant

Stuart

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
What was very disappointing for this expensive property was to have our room set right over the restaurant. We could hear all of the very loud noise from the restaurant and bar until 10 pm, which was very irksome. It was a significant lowlight.
Séjour de 1 nuit en octobre 2021

10/10 Excellent

John Edward, forest hills

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about this place was excellent. Rooms are beautiful. Very clean. Stafe was very nice. Many options for dinner and drinks. I shall return
Séjour de 1 nuit en septembre 2021
Réponse de Hotel Manager le 14 sept. 2021
Dear John, Dear John, It was a very nice to meet you during your stay. We are so delighted that you had such a wonderful time and enjoy all that American Beech has to offer.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very disappointed
For $500 dollars a night,we expected more than a dark bare bones hotel room. Upon checking in, we were basically handed a room key and directed to a building 2 doors away. The window unit air conditioning was loud and the filter was dirty. The bathroom was clean probably because the cleaning person could see the space…unlike the dark crowded bedroom area. The last night of our stay, the young lady at the front desk was pleasant… the other employee was rude and offered no information about the area, tours, and restaurants etc.We were given a sheet telling us about a few delivery out options and 2 or 3 places to dine. I actually called the hotel days before arriving and asked if it was a nice room accommodation and was told that this was the room Hotels.com booked for us and there were absolutely no other nicer rooms available. The employee that we spoke to on our last night, agreed that for what we were paying for 3 nights, we should have been offered one of their larger rooms.However, she had no authority to correct Hotels.com’s booking.That evening, she said we could move to one of the nicer rooms( no other rooms available for our stay?) At that point,we were leaving the next morning, my husband said he didn’t feel up to carrying our luggage down the steep flight of steps and then carrying them around the block to another location( ie. be prepared to do everything on your own!)… we have traveled extensively world wide… we were looking forward to much more!
Séjour de 3 nuits en août 2021
Réponse de Hotel Manager le 14 sept. 2021
Dear Ronnie- Jane, Thank you for sharing your experience. We apologize for the inconvenience and are taking your feedback into consideration. When booking a room through a 3rd party site, the room is chosen by our guest. Pictures and description are provided per room in hopes that our guest choose the best room to accommodate their needs. We apologize if you missed this information. We recognize that the Beech community experience of Greenport may not be for everyone, nonetheless we are disappointed to hear that we have not met your exceptions. We have compensated you for your inconvenience during your stay. Hope to provide you with a better experience next time.

10/10 Excellent

Clifford

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2021